2004 Toyota Tacoma

TL* THE CONTACT OWNS A 2004 TOYOTA TACOMA. THE CONTACT STATED THAT WHEN DRIVING 50 MPH OR MORE IN FIFTH GEAR, THE VEHICLE WOULD SPORADICALLY ENGAGE IN NEUTRAL WITHOUT WARNING. THE FAILURE CONSISTENTLY RECURRED IN COLDER WEATHER. THE CONTACT WOULD HAVE TO DECELERATE BEFORE THE VEHICLE WOULD ENGAGE BACK INTO FIFTH GEAR. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE FAILURE AND ADVISED THAT THERE WERE NO PROBLEMS WITH THE VEHICLE AND THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 116,000.

AFTER DRIVING APPROXIMATELY 10 MILES IN A HEAVY, WET SNOW, SHIFTER ON AUTOMATIC TRANSMISSION COULD NOT BE MOVED PAST REVERSE INTO PARK. PARKING BRAKE COULD NOT BE PULLED. BLOCKAGE OF BOTH COMPONENTS FELT QUITE SOLID. BECAUSE VEHICLE COULD NOT BE PUT INTO PARK, IGNITION COULD NOT BE TURNED OFF AND KEY REMOVED. VEHICLE COULD NOT HAVE BEEN LEFT ON A SLOPE WITHOUT A CHOCK BLOCK. AFTER SNOW FELL OUT/MELTED ALL SYSTEMS RETURNED TO NORMAL OPERATION. *TR

I WAS DRIVING MY TRUCK TO A WORK LOCATION AND STOPPED AT A T-INTERSECTION TO YIELD TO THE NORMAL TRAFFIC FLOW. WHILE STOPPED, THE ENGINE BEGAN TO REV UP FOR NO APPARENT REASON. I WAS NOT TOUCHING THE ACCELERATOR PEDAL, BUT HAD MY FOOT FIRMLY ON THE BRAKE. AT FIRST, I HEARD THE ENGINE NOISE BUT DID NOT REALIZE THAT IT WAS MY VEHICLE MAKING THE NOISE. THEN WHEN I LOOKED DOWN AT MY INSTRUMENTS, I SAW THAT MY ENGINE RPM'S WERE ABOVE 1800 AND STAYING STEADY. THERE WAS AN AUDIBLE CLUNK NOISE AND THE TRUCK SUDDENLY LURCHED FORWARD (TRANSMISSION ENGAGING I WOULD GUESS) AND I PRESSED THE BRAKE WITH INCREASED FORCE TO KEEP FROM ROLLING FORWARD. THEN THE ENGINE RPM'S RETURNED TO A NORMAL IDLE JUST AS SUDDENLY. THIS OCCURRED WITH A WARM ENGINE AFTER SEVERAL MILES OF NORMAL DRIVING. WHILE THE SAME EXACT THING HAS NOT OCCURRED SINCE THIS INCIDENT, I HAVE HAD AT LEAST ONE OTHER EPISODE WHERE THE TRUCK'S ENGINE RPM'S INCREASED FOR NO REASON WHILE I WAS STOPPED AT A RED LIGHT. THE LATTER OCCURRENCE WAS NOT AS SEVERE AS THE FIRST INCIDENT AND HAPPENED WITHIN THE LAST MONTH OR SO. I WANTED TO REPORT THIS BECAUSE MY TRUCK IS A TOYOTA BRAND AND I HAVE READ ABOUT THE RECENT RECALLS RELATED TO ACCELERATOR ISSUES ON SOME OF THE SMALLER TOYOTA PASSENGER CARS, BUT NEVER SAW ANY MENTION OF THIS INVOLVING THEIR TRUCK PRODUCTS. AS AN ENGINEER MYSELF, I STRONGLY SUSPECT THAT THIS PHENOMENON IS DUE TO AN ELECTRICAL AND/OR COMPUTER MALFUNCTION AND NOT SOME SORT OF MECHANICAL OR PHYSICAL INTERFERENCE ISSUE. I SAY THIS BECAUSE OF MY OWN EXPERIENCE WHEN I KNOW FOR A FACT THAT THERE WAS NOTHING INTERFERING WITH THE ACCELERATOR PEDAL AND IT WAS NOT STUCK MECHANICALLY. *TR

TL* - THE CONTACT HAS A 2004 TOYOTA TACOMA TRUCK. THE CONTACT LIVED IN A RURAL AREA AND SHE NEEDED TO BE ABLE TO GO INTO 4-WHEEL DRIVE, BUT WHEN SHE ATTEMPTED TO GO INTO 4-WHEEL DRIVE THE VEHICLE MADE A GRINDING NOISE AND WOULD NOT GO INTO 4-HEEL DRIVE. THE DEALER ATTEMPTED TO REPAIR THE VEHICLE ONCE BEFORE UNSUCCESSFULLY. THE UNSUCCESSFUL REPAIR WAS DONE UNDER WARRANTY. SHE TOOK THE VEHICLE BACK TO THEM TO LET THEM KNOW THAT IT WAS STILL NOT WORKING BECAUSE THEY DIDN'T FIX IT CORRECTLY. THE SERVICE MANAGER REFUSED TO FIX THE VEHICLE EVEN THOUGH IT WAS STILL UNDER WARRANTY. THE SERVICE MANAGER SUGGESTED THAT SHE PUT THE VEHICLE INTO PARK AND THEN SHIFT INTO 4-WHEEL DRIVE INSTEAD OF FOLLOWING THE OWNER'S MANUAL METHOD WHICH STATED THAT THE VEHICLE SHOULD BE PUT IN NEUTRAL WHEN SHIFTING INTO 4 WHEEL DRIVE, AND THE SERVICE MANAGER SUGGESTED THAT THE VEHICLE OWNER PUT THE VEHICLE INTO PARK AND THEN SHIFT INTO 4 WHEEL DRIVE. EVERY 3,000 MILES WHEN SHE WENT FOR AN OIL CHANGE SHE COMPLAINED ABOUT THE OPERATION OF THE TRANSMISSION AND THE GRINDING AND CLANKING NOISES THAT IT WAS MAKING. THE CONTACT STATED THAT THE VEHICLE NORMALLY MADE THE CLANKING NOISES WHEN THE VEHICLE WAS COMING TO A STOP, AND GRINDING NOISES WHEN SHE ATTEMPTED TO GO INTO 4-WHEEL DRIVE. THE CURRENT MILEAGE WAS 40,000 MILES.*AK UPDATE 4/25/07 *TR

#1. 2004 TACOMA DBL CAB TRD: I'M ON MY 3RD SET OF ROTORS AND DRUMS AT JUST 40,000 MILES. EACH SET OF ROTORS WARPED AT JUST OVER 10,000 MILES CAUSING THE EXPECTED PULSING AND BOUNCING. I'M EXPECTING THE 3RD SET TO DO THE SAME. #2. SINCE ABOUT 10,000 MILES, I HAVE EXPERIENCED A "THUMPING" WITH A CORRESPONDING JOLT OF THE GEAR SHIFT UPON FINISHING A BREAKING CYCLE. THIS ALSO HAPPENS OCCASIONALLY WHEN RELEASING THE FOOT BRAKE. SOMETIMES IT IS QUITE LOUD AND VIOLENT. I AM AWARE THAT ALL THE LATE MODEL AUTOMATICS DO THIS. THE FACTORY HAS ACKNOWLEDGED THAT THERE IS A PROBLEM BECAUSE THEIR "FIX" WAS TO DRILL A HOLE IN THE TWO-PIECE DRIVE SHAFT TO "VENT" THE TRAPPED AIR. THIS VERY TEMPORARILY SOLVED THE PROBLEM. AGAIN TODAY, THE DEALER ACKNOWLEDGED THE "THUMP" AND TOLD ME THAT THIS IS "THE WAY THE TRUCK IS SUPPOSED TO OPERATE" AND THAT I SHOULD "CHANGE MY BRAKING HABITS". ON A 15 MINUTE TEST DRIVE IT PROBABLY DOESN'T SEEM TOO BAD. BUT I HAVE TO DRIVE THE VEHICLE ALL THE TIME AND IT IS VERY ANNOYING (AND THIS WAS NOT HAPPENING WHEN I TEST DROVE THE VEHICLE BEFORE I PURCHASED IT). PERHAPS THIS IS NOT A "SAFETY" ISSUE, BUT IT IS INSULTING TO BE TOLD THAT THIS IS "NORMAL". THEY MUST THINK I'M AN IDIOT OR SOMETHING. JUST BECAUSE ALL THE LATE MODEL TACOMAS DO IT, DOES NOT MAKE IT RIGHT! IT'S SO ARROGANT FOR THEM TO EXPECT US TO LIVE WITH THIS DEFECT IN DESIGN. I ALSO BELIEVE THAT THIS SAME PROBLEM IS RELATED TO THE SOMETIMES VIOLENT SHIFTS ESPECIALLY FROM 1ST TO 2ND GEAR. #3. THERE IS ALSO A VIBRATION THAT COMES UP THROUGH THE STEERING WHEEL AT ABOUT 40 MILES PER HOUR. IT IS THE FREQUENCY OF THE DRIVE SHAFT, NOT THE TIRES. I CAN ALWAYS TELL WHEN I'M AT 40 MPH WITHOUT EVEN LOOKING AT THE SPEEDOMETER. *JB

PURCHASED NEW 2004 TOYOTA TACOMA ON 1/24/05. AT 1,577.8 MILES, RIGHT REAR BRAKE DRUM AND WHEEL COVERED WITH GEAR OIL. REPAIRED AT TOYOTA OF GREENFIELD, MA. 01302, PHONE 413-772-0231 2/17/05. BEGAN LEAKING AGAIN ON 2/21/05, AT 1844.6 MILES. RETURNED TO GREENFIELD ON 2/28/05 AT 2284 MILES. CONTACTED DEALER AGAIN ON 4/8/05 AT 67345.9 MILES BRAKE DRUM AND TIRE STILL COVERED WITH OIL. DEALER SAID KEEP DRIVING IT AND THE LEAK WILL GO AWAY. CONTACTED TOYOTA CONSUMER SERVICE ON 4/14/05 CASE #[XXX]. RECEIVED NO FOLLOW UP CORRESPONDENCE FORM FABIOLA. VEHICLE CONTINUED TO LEAK GEAR OIL AND HANDLE POORLY WHEN BRAKING. CONTACTED NEW DEALER(TOYOTA OF COLCHESTER, CT.) ON 5/27/05. VEHICLE REPAIRED ON 6/2/05 AT 8,188 MILES. CONTACTED DEALER AGAIN ON 6/29/05 AT 9085.1 MILES. VEHICLES WAS PICKED UP ON 7/11/05. TRIES ROTATED ON VEHICLE ON 9/26/05 AT 17,266.4 MILES. FOUND OIL ON BRAKE SHOES AND INSIDE OF BRAKE DRUM SEVERELY GLAZED. NEW CASE FILED ON 7/28/05 CASE # [XXX] WITH SALVADORE. I AM STILL DRIVING A VEHICLE WITH THE INTEGRITY OF THE BRAKING SYSTEM IS COMPROMISED. AND HAVE NOT RECEIVED A REASONABLE RESOLUTION TO THIS PROBLEM FROM TOYOTA MOTOR COMPANY. IS IT A COMMON PRACTICE FOR AN AUTO MAKER TO LET A CONSUMER KNOWINGLY DRIVE AN UNSAFE VEHICLE. UNFORTUNATELY I AM STILL PAYING ON A BRAND NEW VEHICLE THAT I DO NOT FEEL SAFE DRIVING. THE REGIONAL FIELD SERVICE TECHNICIAN, JOE LACEFIELD FROM TOYOTA MOTOR COMPANY HAS BEEN UNAVAILABLE BY PHONE FOR THE LAST WEEK 1-973-464-0938. I WOULD LIKE MY MONEY RETURNED FOR THIS VEHICLE IN FULL. I FEEL THAT I HAVE BEEN MORE THAN PATIENT IN TRYING TO RESOLVE THIS MATTER WITH TOYOTA MOTOR COMPANY. V.I.N. # [XXX]. *JB UPDATED 07/18/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)