2001 Toyota Tacoma

FILE #200408021294. CUSTOMER (KIM REAMER) 07/27/2004 07:50 AM I HAVE A 2001 TOYOTA TACOMA 4 X 4. IT HAS AN ISSUE WHEN THE BRAKES ARE RELEASED YOU WOULD FEEL A JOLT OR A SLIGHT PUSH FROM THE DRIVE TRANE AREA. I HAVE READ UP ON THIS AND IT IS ALSO KNOWN AS ENGINE WRAP WHERE THE ENERGY GETS STORED UP IN THE TRANSMISSION AND THE RELEASE IS WHEN THE BREAKS ARE RELEASED FROM A STOP. IT FEELS LIKE YOU ARE HIT IN THE REAR END BY ANOTHER VEHICLE. YOU SOMTIMES HERE A SLIGHT THUD. THESE SYMPTOMS DO NOT HAPPEN ALL THE TIME BUT QUITE OFTEN. PER A CONVERSATION WITH ANOTHER TOYOTA TACOMA OWNER HE STATED THAT TOYOTA IS AWARE OF THIS AND HAS A REPAIR DIRECTIVE OUT. I AM SENDING THIS TO VERIFY THAT INFORMATION AS MY DEALER STATE HE FELT THERE WAS NOTHING WRONG WITH MY TOY AFTER TAKING IT FOR A DRIVE WITH ME IN IT. PLEASE NOTE I POINTED IT OUT ONCE BUT HE SAID IT IS NORMAL. NORMAL IT IS NOT SERVICE RESPONSE: RUSS SWANSON: WE MET AND WENT ON A ROAD TEST TOGETHER WHEN YOU WERE LAST HERE ON JULY 21. OUR BEST INTEREST IS IN FINDING ANY ABNORMALITIES AND CORRECTING THEM. IF THIS CONDITION WORSENS TO THE POINT WHERE THERE IS AN ABNORMALITY, IT WILL BE OUR PLEASURE TO CORRECT IT. AT THIS POINT, ANY ATTEMPT AT CORRECTIVE ACTION WOULD BE COUNTERPRODUCTIVE. RUSS SWANSON KOOL TOYOTA MY RESPONSE: WHEN THE VEHICLE WAS ROAD TESTED WITH YOU IN IT, I ONLY NOTICED THE VEHICLE DO IT ONCE WHICH WAS SLIGHT TO WITH WHAT IT DOES. AS I STATED IT HAPPED ABOUT 4 TIMES DRIVING IN TO WORK AND HEARD IT THUMB ON ALL 4 CASES. THE PUSH OR ACTION FROM LETTING THE BREAK OFF ONCE STOPPED WAS FELT 4 TIMES AS WELL. THIS IS NOT NORMAL UNDER ANY DRIVING CONDITIONS AND CONCERNS ME THAT YOU SAY SO. THIS WOULD BE CONSTRUED AS ABNORMAL. THERE A REPAIR DIRECTIVE OUT THERE REGARDING THIS COMPLAINT. BUT TOYOTA IS FAILING TO CORRECT THE ISSUE TO SAY IT IS NORMA. THEN WHY A REPAIR DIRECTIVE?. PLEASE ADDRESS MY CONCERNS. THANK YOU. KIM R. REAMER . *AK

THE VEHICLE HAD BEEN TO THE DEALERSHIP SEVERAL TIMES TO CORRECT A DEFECT IN THE TRANSMISSION WHEN CONSUMER WOULD MAKE AN ATTEMPT TO STOP, THE DEALER INFORMED CONSUMER THE CONDITION WAS DUE TO A SLIP JOINT IN THE DRIVE SHAFT WHICH NEEDED TO BE LUBRICATED AND WAS A NORMAL MAINTENANCE ISSUE, BUT ALSO STATED THE CONDITION WAS DUE TO THE DRIVE SHAFT SEIZING UP, THE SHOCKS AND REAR BRAKES WAS REPLACED.*JB

MAKES A CLANKING SOUND IN DRIVESHAFT WHEN SHIFTING.REPORTED THIS TO DEALERSHIP PROCEEDED TO ADD GEAR OIL TO REAREND .THIS HELPED SOME BUT DIDNT STOP NOISE . CONTACTED CHARLIES AGAIN AND THEY SAID THEY WOULD DROP AND PACK DRIVESHAFT TO ELIMINATE SOUND. I BELIEVE THERE IS A DEFECT IN THE DRIVESHAFT AND IM AFRAID THAT THE END RESULT COULD BE DANGEROUS. IVE CONTACTED THEIR CUSTOMER SERVICE DEPT. AND WAS TOLD A NEW DRIVE SHAFT WAS OUT OF THE QUESTION AND THEY WOULD ONLY PACK THE OLD ONE TO RESOLVE THE PROBLEM.I BELIEVE PACKING THE DRIVESHAFT WOULD ONLY BE A BANDAID ON A POTENTIALLY DANGEROUS PROBLEM. ARE YOU AWARE OF SIMILAR PROBLEMS WITH OTHER TOYOTA TACOMA DRIVESHAFTS? *AK