CONTACTED DEALER , THE SERVICE DEPARTMENT STATED THEY COULDN'T HELP ME BECAUSE THE TRUCK WAS OUT OF WARRANTY. STEVE IN SERVICE SAID HE HAD NO IDEA HOW MUCH IT WOULD COST TO REPAIR MY TRUCK, HE SAID HE WOULD TRANSFER ME TO PARTS AT WHICH POINT WE WERE DISCONNECTED. I CONTACTED THE DEALER'S PARTS DEPARTMENT ON MY OWN AND FOUND THA…
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CONTACTED DEALER , THE SERVICE DEPARTMENT STATED THEY COULDN'T HELP ME BECAUSE THE TRUCK WAS OUT OF WARRANTY. STEVE IN SERVICE SAID HE HAD NO IDEA HOW MUCH IT WOULD COST TO REPAIR MY TRUCK, HE SAID HE WOULD TRANSFER ME TO PARTS AT WHICH POINT WE WERE DISCONNECTED. I CONTACTED THE DEALER'S PARTS DEPARTMENT ON MY OWN AND FOUND THAT THE PART NUMBERS HAD BEEN CHANGED FROM THE ORIGINALS WHIC DENOTES A CHANGE. FURTHER INVESTIGATION REVEALED THAT TOYOTA ISSUED A SERVICE BULLETIN ( #SU00197) DENOTING A CHANGE OF THE REAR LEAF SPRINGS IN RELATION TO RIDE COMFORT. THERE WERE TWO OTHER BULLETINS (#COM0401K) RELATING TO REAR SPRING SQUEAKS AND (TC96018) RELATING TO CRACKED FRAMES. WHY WOULD THE DEALER THAT I PURCHASED THE VEHICLE FROM NOT KNOW THIS OR ATTEMPT TO FIND IT SINCE IT CERTIANLY IS A SAFTEY FACTOR. THE MANUFACTURER'S WARRANTY IS 36/MONTH/36000 COMPREHENSIVE AND 5 YEAR/60,000 MILES ON THE POWERTRAIN. *AK
NHTSA ODI #720913
Mileage unknown · Dec 5, 1997
Structure
POOR DESIGN OF THE FENDERS ALLOW DIRT AND DEBRIS TO BE THROWN ONTO VEHICLE. FENDER DOES NOT COME OUT FAR ENOUGH TO COVER THE TIRES.
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