2015 Toyota Sienna

VEHICLE PURCHASED MAY 2015. AFTER A VERY DRY SUMMER AND SUBSEQUENT RECENT RAINSTORMS, WHEN WE ENTERED THE VEHICLE WE NOTICED WATER POURING FROM THE B PILLARS WHERE THE SEAT BELT ADJUSTMENT/RETRACTORS ARE LOCATED. ALSO NOTICED EXTENSIVE WATER STAINS ON THE HEADLINER ON BOTH DRIVER AND PASSENGER SIDE. CONTACTED DEALER AND THEY SUSPECT, BUT AREN'T SURE, THAT IT'S THE SUNROOF LOCATED IN THE REAR PASSENGER AREA OF THE VEHICLE. THE DEALER SUSPECTS LEAKS AND REPORTS THIS IS A COMMON ISSUE WITH SIENNA MODELS THAT HAVE THE SUNROOF.

IT WHICH CAUSES OBJECTS ON THE ROAD TO BE MAGNIFIED. THE VEHICLE WAS TAKEN TO TOYOTA WHERE IT WAS CONFIRMED THAT THE WINDSHIELD HAD CAUSED OBJECTS IN THE ROAD TO BE DISTORTED AND MAGNIFIED AND OFFERED TO REPLACED THE WINDSHIELD WITH ANOTHER MODEL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE ARE OF THE ISSUE. THE VEHICLE FAILURE MILEAGE WAS 1142.KH

DRIVER SIDE MIRROR PAINT WAS MELTED IN NORMAL USAGE CONDITIONS IN SAN DIEGO CALIFORNIA. DEALER BLAMES "SURROUNDING BUILDINGS IN WHERE I PARKED" OR "BUSES AND RV'S WITH LARGE WINDOWS THAT MAY HAVE BEEN DRIVING ALONG ME ON FREEWAY" AND REFLECTION OF SUNSHINE. THIS IS NONSENSE. THE PAINTED MIRROR, SUPPOSEDLY AN UPGRADE, HAS A MANUFACTURING DEFECT AS ITS PLASTIC STORAGE FRAME IS PAINTED WITH THE SAME TYPE OF PAINT USE TO PAINT THE METAL ON THE REST OF THE BODY OF THE CAR. IF DEALER'S "DIAGNOSIS" IS CORRECT THEN POSSIBILITY OF A FIRE BOTH IN PARKING POSITION OR WHILT DRIVING ON FREEWAY EXISTS.

WHEN PULLING INTO A PARKING SPACE, THE CARE REVED AND LUNGED FORWARD, APPROXIMATELY 5 FEET WHILE THE FOOT WAS ON THE BRAKE. HAPPENED TWICE, WHEN TURNING RIGHT INTO PARKING SPACE. CALLED DEALER ABOUT INCIDENT AND THEN TOOK VAN INTO DEALER NEXT DAY. THEY CONTACT TOYOTA (CASE #152470163). TOYOTA INFORMED DEALER THAT THIS WAS NOT THAT UNCOMMON WITH SIENNA VANS. IF SOMEONE HAD BEEN IN FRONT OF THE VEHICLE AT THE TIME OF THE FIRST INCIDENT THEY WOULD HAVE BEEN INJURED. IF I HAD BEEN PARKING IN MY GARAGE I WOULD HAVE DAMAGED THE HOUSE. TOYOTA INDICATE THERE WAS NOT A REPAIR AND THAT ONE WAS NOT NEEDED AND TOLD DEALER TO RELEASE THE VEHICLE TO CUSTOMER (QUOTE). THE DEALER THOUGHT IT WAS THE COMPUTER AND THAT IT REVED THE MOTOR AUTOMATICALLY DUE TO USING AC. WE DO NOT UNDERSTAND WHY A COMPUTER CAN NOT BE PROGRAMMED TO MAKE SURE THIS DOES NOT HAPPEN - WE NO LONGER FEEL SAFE IN THE VEHICLE.

WHEN WE FIRST LEASED THE VEHICLE THE "NEW CAR SMELL" WAS OVERWHELMING, IT CAUSED ME HEADACHES, NAUSEA AND A FEELING OF BEING DISORIENTED. I BROUGHT IT BACK TO THE DEALER SEVERAL TIMES AND THEY REFUSED TO DO ANYTHING ABOUT IT, STATING "IT'S JUST THE NEW CAR SMELL." THIS "SMELL" HAS NOT GONE AWAY AND EVERY TIME I DRIVE THE CAR I GET A TERRIBLE TASTE IN MY MOUTH, A HEADACHE AND NAUSEA. I REFUSE TO DRIVE THE CAR AND MY HUSBAND HAS NOW BEEN DRIVING THE CAR WITH A CAR DEODORIZER TO DISGUISE THE SMELL FOR 7 MONTHS AND IT HAS NOT DISSIPATED. THIS IS NOT FAIR THAT THE DEALER WILL NOT DO ANYTHING AND THEY DENY/REFUSE TO TEST OR CONFIRM ANY "TOXICITY" EXISTS. I WOULD LIKE THE CAR TO BE TESTED TO RELIEVE ANY CONCERNS THAT I HAVE FOR MY FAMILIES WELL BEING. WE HAVE YOUNG CHILDREN AND I AM NOT SURE OF THE DANGERS OR EFFECT THIS COULD HAVE ON THEIR HEALTH. THIS IS NOT FAIR TO THE CONSUMER THAT A DEALERSHIP WOULD REFUSE TO DO ANYTHING TO ADDRESS OR CORRECT THE SITUATION, ESPECIALLY WHEN IT IS A LEASED VEHICLE. PLEASE HELP IF YOU CAN!

WHILE DRIVING ON THE NYS THRUWAY WITH THE CRUISE CONTROL ACTIVATED MY VAN CAME TO AN ABRUPT STOP ON THE THRUWAY. THERE WERE NO VEHICLES IN CLOSE PROXIMITY TO MY VAN THAT WOULD HAVE ACTIVATED THE RADAR CRUISE OR THE AUTONOMOUS EMERGENCY BRAKING SYSTEM. AFTER THE ABRUPT STOP ALL THE LIGHTS ON THE DASH WERE LIT UP IE: BRAKE, ABS, PCS, SLIP INDICATOR LIGHT, AND MASTER WARNING LIGHT. WHEN I REACHED MY DESTINATION I WAS UNABLE TO OPEN THE DOORS OF MY VEHICLE. SOMEONE TRIED TO OPEN THE DOORS FROM THE OUTSIDE OF THE VEHICLE AND THEY WERE UNABLE TO OPEN THEM AS WELL. I BROUGHT IT TO THE LOCAL TOYOTA DEALER AND THEY COULD FIND NOTHING WRONG. THE ABOVE LIGHTS HAVE LIT UP ON SEVERAL OCCASIONS HOWEVER THE DEALER COULD FIND NOTHING WRONG. THERE HAS BEEN A PREVIOUS COMPLAINT FOR THE SAME BEHAVIOR ON 6/6/15 REPORTED TO TOYOTA FOR THE SAME MAKE AND MODEL AS MINE A TOYOTA SIENNA PREMIUM AND THEY HAVE NOT BEEN ABLE TO GET TOYOTA TO ACT ON IT.

AFTER 1 WEEK OF PURCHASE DATE OF 2015 TOYOTA SIENNA LW AWD, I'VE NOTICED BUZZ NOISES COMING FROM UNDER THE FRONT DASHBOARD. I TOOK THE CAR FOR SERVICE AT TOYOTA NASHUA AT NASHUA, NH ON 7/18 FOR BUZZ NOISING, AUTO-DIMM REAR VIEW MIRROR FAILURE, AND STRONG BURNED SMELL FROM THE AC VENTS. BUZZ NOISING - DEALERSHIP CLAIMED IT'S NORMAL OP, BUT THIS IS NOT ACCEPTABLE SINCE SERVO MOTOR IS OUT OF NORM OPERATION BUT REFUSE THE REPLACE IT. AUTO-DIMM REAR VIEW MIRROR - DEALERSHIP CLAIMED THEY CAN'T FIX SINCE IT'S DAY TIME & DON'T HAVE TOOL TO VERIFY THE FAULT. BURNING SMELL FROM AC VENTS - DEALERSHIP CLAIMED BECAUSE IT'S NEW AND THEY SPRAYED DEODORIZER.