2015 Toyota Sienna

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ONE TOYOTA IN OAKLAND, CALIFORNIA WAS CONTACTED ABOUT THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT STATED THAT THE DOOR AJAR CHIME WAS NOT FUNCTIONAL. THE VEHICLE WAS TAKEN TO DCH TOYOTA WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS INHERENT TO THE VEHICLE MODEL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE CONTACT EXPLAINED THAT THE SIENNA VEHICLE'S OWNERS MANUAL INDICATED THAT THE WARNING INDICATOR WAS SUPPOSED TO ACTIVATE WHEN THE VEHICLE'S DOOR WAS OPENED AND SHIFTED OUT OF PARK. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 6,800.

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LAKELAND TOYOTA LOCATED AT 2925 MALL HILL DR, LAKELAND, FL 33810; (863) 688-5451) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT STATED THAT THE SLIDING DOORS WERE CONSTANTLY OPENING INDEPENDENTLY. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (MIKE WOOD TOYOTA OF UNIONTOWN 1 MARY JANE WOOD DRIVE, UNIONTOWN, PA 15401) WHERE IT WAS DIAGNOSED THAT THE DOOR MOTOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE LOCAL DEALER WHO CONFIRMED THAT THE VIN WAS INCLUDED IN A RECALL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 22,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT CALLED THE FOLSON LAKE TOYOTA DEALER WHO INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE). HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO PHILPOTT TOYOTA (2229 US-69, NEDERLAND, TX 77627) WHO STATED THAT THEY COULD NOT ASSIST AND ADVISED THE CONTACT TO WAIT FOR FURTHER DIRECTION FROM THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THEY DID NOT KNOW WHEN A REMEDY WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE DASH WAS RANDOMLY FREEZING FOR ABOUT 5 MINUTES AND THEN RESET ITSELF WHILE DRIVING. ONCE IT RESET ITSELF, IT WENT BACK TO THE DEFAULT SETTINGS. IT WAS AT HEART CITY TOYOTA MULTIPLE TIMES FOR THIS PROBLEM. EACH TIME THEY SAID THAT THEY COULD NOT GET IT TO DUPLICATE THE PROBLEM. AFTER DROPPING IT OFF IN APRIL OF 2017, THE TECHNICIAN STATED THAT HE WAS ABLE TO DUPLICATE THE PROBLEM OF THE DASH RESETTING. HE DID A SOFTWARE UPDATE AND A HARD-RESET IN ORDER TO TRY FIXING IT. LOW AND BEHOLD, TWO DAYS LATER IT HAPPENED AGAIN. AFTER HAVING IT AT HEART CITY TOYOTA TO HAVE THE PROBLEM WITH THE CRUISE CONTROL LIGHT FLICKERING, FOR THE FIFTH TIME, FIXED, I REPORTED ABOUT THE DASH STILL HAVING THE PROBLEM OF RESETTING ITSELF. THE MANAGER OF HEART CITY TOYOTA TOLD ME AT THAT POINT THAT I AM NOT WELCOME BACK TO THEIR DEALERSHIP. AFTER CONTACTING TOYOTA CORPORATE ABOUT THIS, I WAS TOLD THAT THEY ARE ABLE TO REFUSE SERVICE EVEN WITH THE WARRANTY STILL PRESENT. THEY EXPLAINED THAT I NEEDED TO TAKE IT TO ANOTHER TOYOTA DEALERSHIP TO HAVE IT DIAGNOSED. SO I CONTACTED JORDAN TOYOTA AND EXPLAINED THE SITUATION. THE SERVICE MANAGER THERE INFORMED ME THAT IF HEART CITY TOYOTA WAS NOT ABLE TO DIAGNOSE THE PROBLEM, THEN THEY WERE NOT GOING TO START FROM SCRATCH TO DIAGNOSE THE PROBLEM THEMSELVES. THREE WEEKS LATER, WHILE DRIVING ON A COUNTY ROAD, THE DASH BEGAN TO SMOKE AND I PULLED OFF OF THE ROAD. WHEN IT BEGAN TO SMOKE EVEN MORE, I EXITED THE VEHICLE AND AS I WAS GETTING AS FAR AWAY AS I COULD I SEEN FLAMES. I CALLED 9-1-1 RIGHT AWAY. BY THE TIME THE FIRE DEPARTMENT WAS ABLE TO GET THERE AND EXTINGUISH THE FIRE, THE VAN WAS DESTROYED. WHICH ENDED UP BEING A TOTAL LOSS. ALL OF WHICH SEEMED TO BE DUE TO AN ELECTRICAL FIRE IN THE DASH. LUCKILY NO ONE WAS HURT.

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE) HOWEVER,THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THE VEHICLE'S DOOR WOULD SUDDENLY OPEN. THE CONTACT CALLED THE JOSEPH TOYOTA DEALER AND THE CONTACT WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED CASE NUMBER: 1703012260. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE. UPDATED 08/23/17*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED.*JS

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V858000 (STRUCTURE); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THERE WAS NO REPAIR SOLUTION. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.