2015 Toyota Sienna

RECENTLY OBTAINED ~60K SERVICE AT DEALERSHIP. ADVISED THAT MICHELIN PREMIERE A/S TIRES PURCHASED JUST 15K MILES PREVIOUSLY WERE MEASURED AT 4/32" IN THE FRONT AND 5/32" IN THE REAR AND SHOULD BE REPLACED. SEVERE SCALLOPING OBSERVED ON THE OUTSIDE EDGE OF THE TIRES. THE SET OF FOUR TIRES WERE PURCHASED A ONE OF THE LARGE, US, WHOLESALE CLUB STORES. THE TOYOTA SERVICE WRITER STATED THAT MY WIFE THAT SUCH STORES CARRY INFERIOR QUALITY TIRES, THOUGH THEY MAY BE BRANDED AND LABELED THE SAME AS THE MODELS CARRIED BY TOYOTA. I CONTACTED MICHELIN ABOUT THIS CLAIM AND WAS TOLD THAT IT IS FALSE. THE TIRES ON THIS VEHICLE HAVE BEEN ROTATED ROUGHLY EVERY 5000 MILES OR SO DURING SCHEDULE PREPAID MAINTENANCE ON THE VEHICLE. THERE WAS A MECHANICAL ISSUE NOISE FROM THE FRONT END IN MARCH OF 2018, JUST AFTER THE NEW TIRES WERE INSTALLED. TOYOTA REPLACE THE FRONT-RIGHT AXLE SHAFT, WHICH DID NOT RESOLVE THE PROBLEM. ULTIMATELY, BOTH FRONT WHEEL BEARINGS WERE REPLACED. TOYOTA PERFORMED THE WORK UNDER WARRANTY AND STATED THAT AN ALIGNMENT WAS NOT NECESSARY. IT COULD BE ENTIRELY COINCIDENTAL, OR THE AXLE AND BEARING WORK COULD HAVE EVERY THING TO DO WITH THE EARLY DEMISE OF AN $800 SET OF TIRES. HOWEVER, AFTER MUCH RESEARCH ONLINE, IT SEEMS THAT I AM NOT THE ONLY ONE WHO HAS EXPERIENCE THE ISSUE WITH A SET OF HIGH QUALITY TIRES LASTING 15 TO 25K MILES, THOUGH WARRANTED FOR MUCH GREATER RANGES IN THE AREA OF 60 TO 70K. IT APPEARS THAT THERE ARE MANY PEOPLE WHO HAVE HAD ISSUES WITH EARLY ABNORMAL TIRE WEAR. TOYOTA IN MOST CASES BLAMES THE DRIVER, OR THE TIRE MANUFACTURER. IT WOULD SEEM CLEAR TO ME THAT THE PROBLEM IS WITH THE VEHICLE. TOYOTA MUST BE RESPONSIBLE FOR PURCHASING AND/OR REPLACING TIRES AND PERFORMING NECESSARY ALIGNMENT OR SUSPENSION MAINTENANCE TO RESOLVE THE ISSUE.

THE DRIVER AND PASSENGER BACK SLIDING DOORS BOTH OF THEM GET JAMMED AT TIMES AND IT WON'T OPEN AND THERE A RE CALL FOR IT AND THEY WERE SUPPOSED TO CALL ME BACK WHEN THEY GOT THE PART AND AS OF TODAY (3-31-19) I HAVEN'T RECEIVED A CALL. PLEASE CAN WE SOLVE THIS PROBLEM? I'VE HAD THE CAR FOR A YEAR AND HALF AS OF THE DATE THAT I WROTE AND NO ONE HAS EVER CALLED NOR SEND ME A LETTER. THANK YOU.

OCTOBER 2015 BUY NEW 2015 TOYOTA SIENNA SE BUT ONLY DROVE FOR 15,000 AND RUN FLAT TIRES SO I NEED TO BUY NEW I GET MICHELIN THE BEST TIRES WITH 80,000 MILES WARRANTY AN NOW ONLY DRIVE ANOTHER 15,000 MILES THE CAR ONLY HAVE 30K MILES AND I HAVE TO REPLACE AGING ALL 4 TIRES . I GET THE CAR TO ALL THE CHECK LIKE OIL CHANGE .ROTATION .ALIGNMENT. ALL INSPECTIONS THAT NEED . I CHECKE AIR PRESSURE OF TIRES EVERY WEEK BUT MY TIRES GO BAD IS TOO EXPENSIVE BUYING TIRES EVERY 15,000 MILES AND THE DILERSHIP DON'T DO NOTHING I CALLED TOYOTA CARE TWO TIMES AND THEY SAID IS MY PROBLEM .. I DRIVE ONLINE 12 MILES A DAY TO MAKE WORK AN BACK HOME 45 MILES SPEED LIMIT SMOOTH STREET ...... I STAR LOOKING INTERN ABOUT THIS PROBLEM AND READY READ TOO MANY BAD REVIEWS OF PEOPLE HAVE THE SAME PROBLEM OF TIRES WITH TOYOTA SIENNAS .. I NEED THAT YOU GUYS HELPED ALL OF US FOR THE TOYOTA COMPANY FIXED THE PROBLEM WITH OUR CARS AND THE NEW CARS BUT ESPECIALLY OUR CAR'S THANKS (XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TL* THE CONTACT OWNS A 2015 TOYOTA SIENNA. AFTER THE CONTACT PLACED THE GEAR IN PARK, SHE COULD NOT SHIFT OUT OF THE PARK POSITION. THE CONTACT SHUT OFF THE VEHICLE AND IT WOULD NOT RESTART. IN ADDITION, THE BRAKE OVERRIDE MALFUNCTION INDICATOR ILLUMINATED AND "VISIT YOUR DEALER" APPEARED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO POWAY TOYOTA (13631 POWAY RD, POWAY, CA 92064, (858) 486-2900) TO BE DIAGNOSED, BUT THE RESULTS WERE PENDING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 72,043.