NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
43 reportsClear category filter29,000 miles · Jun 26, 2018
Unknown Or Other
WE PURCHASED THE SIENNA NEW OFF THE LOT IN 2015, AND HAVE HAD TO REPLACE THE WINDSHIELD 5 TIMES DUE TO CRACKS, AND IT'S ALREADY CRACKED AGAIN. SOMETIMES IT CRACKED DUE TO PEBBLES OR ROCKS HITTING IT, BUT OTHER TIMES IT JUST CRACKED SPONTANEOUSLY. ONCE IT CRACKED OUT OF NOWHERE, AND ANOTHER TIME IT WAS WHEN WE SPRAYED IT WITH LOW…
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WE PURCHASED THE SIENNA NEW OFF THE LOT IN 2015, AND HAVE HAD TO REPLACE THE WINDSHIELD 5 TIMES DUE TO CRACKS, AND IT'S ALREADY CRACKED AGAIN. SOMETIMES IT CRACKED DUE TO PEBBLES OR ROCKS HITTING IT, BUT OTHER TIMES IT JUST CRACKED SPONTANEOUSLY. ONCE IT CRACKED OUT OF NOWHERE, AND ANOTHER TIME IT WAS WHEN WE SPRAYED IT WITH LOW-PRESSURE WATER.
NHTSA ODI #11104116
28,200 miles · Feb 13, 2018
Unknown Or Other
STOPPED AT A RED LIGHT WHEN WE HEARD AN EXPLOSION, CONTINUED TO DRIVE WHEN WE BECAME AWARE OF NOISE AND WHAT APPEARED TO BE RUSHING WIND . AFTER CHECKING ALL DOORS AND WINDOWS AND FINDING THEY WERE CLOSED I JUST HAPPENED TO SLIDE OPEN THE COVER LEADING TO THE SUN ROOF AND SAW THE EXPLODED WINDOW AND GLASS FRAGMENTS.
NHTSA ODI #11072700
Mileage unknown · Dec 19, 2017
Unknown Or Other
POWER SLIDING DOOR RECALL PHASE 2 WITH WHEELCHAIR RAMP. THIS IS A SAFETY ISSUE. WE RECEIVED THE RECALL NOTICE OVER A YEAR AGO WITH NO REMEDY YET. I HAVE CALLED MULTIPLE TIMES THROUGHOUT THE YEAR AND THERE IS STILL NO ETA. I DON'T EVEN KNOW IF THEY ARE WORKING TO RESOLVE THIS OR THEY HAVE JUST DECIDED THEY DON'T CARE ABOUT DI…
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POWER SLIDING DOOR RECALL PHASE 2 WITH WHEELCHAIR RAMP. THIS IS A SAFETY ISSUE. WE RECEIVED THE RECALL NOTICE OVER A YEAR AGO WITH NO REMEDY YET. I HAVE CALLED MULTIPLE TIMES THROUGHOUT THE YEAR AND THERE IS STILL NO ETA. I DON'T EVEN KNOW IF THEY ARE WORKING TO RESOLVE THIS OR THEY HAVE JUST DECIDED THEY DON'T CARE ABOUT DISABLED VETERANS.
NHTSA ODI #11055592
Mileage unknown · Nov 30, 2017
Electrical SystemUnknown Or Other
TL-CONTACT OWNS A 2015 TOYOTA SIENNA .... INQUIRED ABOUT RECALL LETTER FROM TOYOTA.... CONTACT STATED HE CONTACTED LOCAL TOYOTA DEALERSHIP .... STERLING MCCALL TOYOTA - HOUSTON TEXAS... CONTACT STATED HE CALLED DEALERSHIP MULTIPLE TIMES ... RECEIVED NO RESPONSE REGARDING RECALL.... CONTACT WAS ADVISED TO CONTACT TOYOTA AT 800…
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TL-CONTACT OWNS A 2015 TOYOTA SIENNA .... INQUIRED ABOUT RECALL LETTER FROM TOYOTA.... CONTACT STATED HE CONTACTED LOCAL TOYOTA DEALERSHIP .... STERLING MCCALL TOYOTA - HOUSTON TEXAS... CONTACT STATED HE CALLED DEALERSHIP MULTIPLE TIMES ... RECEIVED NO RESPONSE REGARDING RECALL.... CONTACT WAS ADVISED TO CONTACT TOYOTA AT 800-331-4331 CB NOV 22,2016 MANUFACTURER RECALL NUMBERG04 NHTSA RECALL NUMBER16V858 RECALL STATUSRECALL INCOMPLETE SUMMARY MANUFACTURER RECALL NUMBERG04 NHTSA RECALL NUMBER16V858 RECALL STATUSRECALL INCOMPLETE SUMMARYIN THE INVOLVED VEHICLES, THERE IS A POSSIBILITY THAT UNDER CERTAIN LIMITED CONDITIONS, IF THE SLIDING DOOR OPENING OPERATION IS IMPEDED, THE SLIDING DOOR MOTOR CIRCUIT COULD BE OVERLOADED, OPENING THE FUSE FOR THE MOTOR. SAFETY RISKIF THIS OCCURS WHEN THE DOOR LATCH IS IN AN UNLATCHED POSITION, THE DOOR COULD OPEN WHILE DRIVING, INCREASING THE RISK OF INJURY TO A VEHICLE OCCUPANT. REMEDYTHIS VEHICLE IS INVOLVED WITH PHASE 1. PHASE 1 COVERS THE VAST MAJORITY OF VEHICLES INVOLVED IN THIS RECALL AND THE REMEDY IS CURRENTLY AVAILABLE FOR THESE VEHICLES. FOR THE VEHICLES INVOLVED IN PHASE 1, ANY AUTHORIZED TOYOTA DEALER WILL REPLACE THE INSTRUMENT PANEL JUNCTION BLOCK AND INSTALL NEW WIRE HARNESSES CONNECTING IT TO THE POWER SLIDING DOORS. IF APPLICABLE, THE DEALER WILL ALSO UPDATE THE VEHICLE'S OWNER'S MANUAL TO MATCH THE UPDATED EQUIPMENT. THESE REMEDIES WILL BE PROVIDED AT NO CHARGE 1RECALLSASSOCIATED WITH THIS VIN
NHTSA ODI #11051452
Mileage unknown · Sep 23, 2017
Unknown Or Other
POWER SLIDING DOOR RECALL. I HAVE NOT RECEIVED ANY LETTER/EMAIL ON THE STATUS OF THE RECALL SINCE THE INITIAL NOTIFICATION. IS IT MY RESPONSIBILITY TO CONTACT TOYOTA ON THE STATUS OF THE RECALL PARTS?
NHTSA ODI #11025134
6,700 miles · Sep 18, 2017
Unknown Or Other
CRYSTAL TOYOTA DEALERSHIP ON ROUTE 22, GREEN BROOK, NJ DID RECALL WORK ON MY CAR. BUT ITS SAY NOW COVER UNDER MANUFACTURE WARRANTY, OWNER HAS TO PAY FULL AMOUNT AS ITS GOT SALVAGE TITLE OF CAR.
NHTSA ODI #11023938
Mileage unknown · May 29, 2017
Unknown Or Other
NOTICE SENT ,NOVEMBER 22 / 2016 . PROBLEM NOT RESOLVED . I HAVE TWO CHILDREN AND THEY TRAVELIN THE BACK OF THE CAR .
NHTSA ODI #10992056
Mileage unknown · May 1, 2017
Unknown Or Other
POWER DOOR SIDE DOOR MALFUNCTION IHAVE BEEN WAITING FOR REMEDY BUT THERE IS NOT REMEDY YET I HAVE 2 KIDS.
NHTSA ODI #10981545
13,000 miles · Apr 3, 2017
Unknown Or Other
WE WERE DRIVING DOWN THE ROAD AT 65MPH ON A LOW TRAVELED HIGHWAY WHEN THERE WAS A LOUD BANG. IT WAS ALMOST AS IF A GUN WENT OFF IN THE VAN. WE PULLED OFF AND INSPECTED THE VAN AND FOUND OUT THAT THE SUNROOF WAS SHATTERED. THE GLASS WAS BLOWN OUTWARD AND NO ROCKS ARE INSIDE THE GLASS. IT IS GOING TO COST OVER 800$ TO FIX. I AM CO…
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WE WERE DRIVING DOWN THE ROAD AT 65MPH ON A LOW TRAVELED HIGHWAY WHEN THERE WAS A LOUD BANG. IT WAS ALMOST AS IF A GUN WENT OFF IN THE VAN. WE PULLED OFF AND INSPECTED THE VAN AND FOUND OUT THAT THE SUNROOF WAS SHATTERED. THE GLASS WAS BLOWN OUTWARD AND NO ROCKS ARE INSIDE THE GLASS. IT IS GOING TO COST OVER 800$ TO FIX. I AM CONFIDENT THAT THE SUNROOF EXPLODED.
NHTSA ODI #10970282
22,732 miles · Jan 4, 2017
Unknown Or Other
POWER SLIDING DOORS, BOTH DRIVER AND PASSENGER, MALFUNCTIONED. WHILE IN PARK, THE DOORS WERE OPEN, WHEN WE PRESSED TO BUTTON TO CLOSE THEM, THE DOORS CAME PARTLY CLOSED, THEN OPENED BACK UP, THEN TRIED TO CLOSE, THEN TRIED TO OPEN. REGARDLESS OF WHAT WE DID, THE DOOR WOULD NOT OPERATE CORRECTLY. EVENTUALLY, WE TURNED THE SWITCH …
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POWER SLIDING DOORS, BOTH DRIVER AND PASSENGER, MALFUNCTIONED. WHILE IN PARK, THE DOORS WERE OPEN, WHEN WE PRESSED TO BUTTON TO CLOSE THEM, THE DOORS CAME PARTLY CLOSED, THEN OPENED BACK UP, THEN TRIED TO CLOSE, THEN TRIED TO OPEN. REGARDLESS OF WHAT WE DID, THE DOOR WOULD NOT OPERATE CORRECTLY. EVENTUALLY, WE TURNED THE SWITCH TO MANUAL AND WERE ABLE TO CLOSE THE DOORS. TOOK THE VAN TO DEALER. THEY SAID IT WAS THE MOTOR AND REPLACED IT. THAT WAS 11-14-2016. NOW 1-4-2017, THE DOORS ARE NOT WORKING PROPERLY AGAIN. AND WHEN I CALLED THE DEALER, THEY NEVER MENTIONED THE RECENT RECALL. NEITHER HAVE I RECEIVED ANY NOTIFICATION FROM TOYOTA REGARDING THE DANGEROUS RECALL. I HAPPENED TO HEAR ABOUT IT FROM A FAMILY MEMBER. I SPOKE WITH THE DEALER ABOUT IT, THEY SAID CALL TOYOTA. I CALLED TOYOTA, THEY SAID THAT I WOULD EVENTUALLY GET SOMETHING IN THE MAIL. IT IS HARD TO BELIEVE THAT A MANUFACTURER WOULD BE SO IRRESPONSIBLE ABOUT MAJOR SAFETY ISSUES. ONCE I LOOKED ONLINE, I FOUND THAT THE SLIDING DOOR PROBLEM HAS BEEN GOING ON FOR YEARS. HOW IS IT LEGAL FOR A COMPANY TO PURPOSELY CONTINUE TO ENDANGER PEOPLE'S LIVES?
NHTSA ODI #10939776
Official recalls
6Jul 25, 2019
Vantage Mobility International, LLC (Vantage) is recalling certain 2012-2018 AMS Genesis wheelchair vans, built on a Toyota Sienna vehicles. The rubber brake hoses that attach to the rear wheel assembly may be too short, causing them to rub against the rear axle trailing arm.
Consequence & remedy
Consequence: The contact may cause failure of the rear brake hoses, resulting in a loss of vehicle control and reduced braking ability, increasing the risk of a crash.
Remedy: Vantage will notify owners, and dealers will install a set of rear brake hoses that will provide the proper clearance, free of charge. The recall began December 16, 2019. Owners may contact Vantage customer service at 1-800-488-9082.
Jun 4, 2019
Braun Corporation (Braun) is recalling certain 2014-2019 Toyota Sienna mobility van conversions. The brake lines may have incorrect tube nut fittings installed, which may cause a pressure drop within the braking system.
Consequence & remedy
Consequence: The reduction in the braking system pressure may cause a loss of braking power in the rear braking system, increasing the risk of crash.
Remedy: Braun has notified owners, and dealers will install an adaptor to correct the issue, free of charge. The recall began June 25, 2019. Owners may contact Braun customer service at 1-800-488-0359.
Nov 29, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2011-2016 Toyota Sienna minivans manufactured January 4, 2010, to August 12, 2016. If the power sliding door is unable to be opened when commanded, such as if the door is frozen shut, the door may subsequently open unexpectedly, possibly while the vehicle is moving.
Consequence & remedy
Consequence: If door opens while the vehicle is moving, there would be an increased risk of injury to the vehicle occupants.
Remedy: Toyota will notify owners, and dealers will replace the junction block, rear sliding door wire harnesses, and install two sub wire harnesses, free of charge. The recall began on July 28, 2017. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is G04.
Apr 22, 2015
Gulf States Toyota, Inc. (GST) is recalling certain model year 2015 Toyota Sienna vehicles manufactured January 23, 2015, to April 13, 2015, and equipped with non-Toyota-brand overhead entertainment accessories installed by GST. During reassembly of the interior after the overhead entertainment system installation, a trim panel securing clip may have been reused instead of being replaced.
Consequence & remedy
Consequence: If the clip was damaged during the entertainment system installation, in the event of a side curtain air bag deployment, the trim panel may detach and strike one of the vehicle occupants, increasing the risk of injury.
Remedy: GST will notify owners, and dealers will replace the trim panel securing clip, free of charge. The recall began June 5, 2015. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 15R1.
Apr 21, 2015
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2015 Sienna vehicles manufactured September 1, 2014, to April 13, 2015 and equipped with overhead entertainment accessories installed by SET. During reassembly of the interior after the overhead entertainment system installation, a trim panel securing clip may have been reused instead of being replaced.
Consequence & remedy
Consequence: If the clip was damaged during the entertainment system installation, in the event of a side curtain air bag deployment, the trim panel may detach and strike one of the vehicle occupants, increasing the risk of injury.
Remedy: SET will notify owners, and dealers will replace the trim panel securing clip, free of charge. The recall began on May 22, 2015. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET15B.
Nov 26, 2014
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2015 Sienna vehicles manufactured September 2, 2014, to November 25, 2014. In the event of a crash that necessitates the deployment of the curtain shield airbag (CSA), the second row overhead assist grips may detach.
Consequence & remedy
Consequence: If the assist grip detaches due to CSA deployment, the grip may strike a vehicle occupant, increasing the risk of injury.
Remedy: Toyota will notify owners, and dealers will modify the headliner near the second row overhead assist grip, free of charge. The recall began on January 15, 2015. Owners may contact Toyota customer service at 1-800-331-4331.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗