← New search

2012 Toyota Sienna

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2012 Toyota Sienna do not stand out strongly from the model-year median of 183.

About this comparison →

When problems were reported

Mileage at the reported incident

119 reports with mileage · 128 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 84 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 72 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 27 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

10 crash reports4 fire reports10 injury reports

What owners actually said

247 reports
99,000 miles · Feb 8, 2019
Power TrainService BrakesVehicle Speed Control

WHEN COMING TO A STOP GOING ABOUT 5 MPH TOWARDS A STOP SIGN, MY VAN ACCELERATED INTO TRAFFIC. BECAUSE THE VAN JOLTED ME INTO ONCOMING TRAFFIC, IT ALMOST CAUSED AN ACCIDENT. IT DOESN'T SEEM TO MATTER WHETHER I AM BRAKING OR COASTING, THE VAN WILL ACCELERATE UNCONTROLLABLY.I HAVE TWO CHILDREN AND NOT ONLY AM I PUTTING THEIR LIVES …

Read full complaint

WHEN COMING TO A STOP GOING ABOUT 5 MPH TOWARDS A STOP SIGN, MY VAN ACCELERATED INTO TRAFFIC. BECAUSE THE VAN JOLTED ME INTO ONCOMING TRAFFIC, IT ALMOST CAUSED AN ACCIDENT. IT DOESN'T SEEM TO MATTER WHETHER I AM BRAKING OR COASTING, THE VAN WILL ACCELERATE UNCONTROLLABLY.I HAVE TWO CHILDREN AND NOT ONLY AM I PUTTING THEIR LIVES AT RISK, BUT MINE ALSO. I AM NOT ABLE TO DRIVE THIS VEHICLE DUE TO HOW DANGEROUS IT IS.

NHTSA ODI #11175789

81,500 miles · Jan 11, 2019
Electronic Stability Control (esc)Service BrakesCrash

ON THE AFTERNOON OF JANUARY 10, 2019, MY TOYOTA SIENNA FAILED TO BRAKE AND RESULTED IN A TWO-CAR COLLISION. JUST BEFORE THE ACCIDENT, MY SON WHO WAS SEATED IN THE SECOND-ROW, OBSERVED ON THE MULTI-INFORMATION DISPLAY THAT THE ABS, VSC, AND TRAC WERE DISPLAYING.

NHTSA ODI #11166471

63,500 miles · Dec 5, 2018
Electrical SystemUnknown Or OtherFire

WAS DRIVING HOME FROM RUNNING ERRANDS, ABOUT A 4 MILE DRIVE AT 35 MILES/HR. AT A STOP LIGHT THERE SEEMED TO BE SOME SORT OF ELECTRICAL SURGE. ALL THE DASHBOARD LIGHTS FLASHED AND THE VEHICLE TURNED OFF. I WAS ABLE TO PUT THE CAR IN PARK AND RESTART IT. THERE WERE NO WARNING LIGHTS ON AFTER RESTARTING THE ENGINE, SO I ASSUMED…

Read full complaint

WAS DRIVING HOME FROM RUNNING ERRANDS, ABOUT A 4 MILE DRIVE AT 35 MILES/HR. AT A STOP LIGHT THERE SEEMED TO BE SOME SORT OF ELECTRICAL SURGE. ALL THE DASHBOARD LIGHTS FLASHED AND THE VEHICLE TURNED OFF. I WAS ABLE TO PUT THE CAR IN PARK AND RESTART IT. THERE WERE NO WARNING LIGHTS ON AFTER RESTARTING THE ENGINE, SO I ASSUMED IT WAS A FLUKE AND CONTINUED ON MY WAY HOME. A LITTLE FURTHER DOWN THE ROAD AT ANOTHER STOP LIGHT IT HAPPENED AGAIN. I PULLED INTO MY DRIVEWAY AND STARTED TO UNLOAD MY CAR WHEN I NOTICED SMOKE EMANATING FROM UNDER THE HOOD. I OPENED THE HOOD TO DISCOVER A SMALL FIRE COMING FROM A LARGE GROUP OF WRAPPED WIRES BEHIND THE BATTERY. I WAS ABLE TO PUT IT OUT QUICKLY WITH A FIRE EXTINGUISHER, BUT THE CAR IS COMPLETELY DEAD AND THE ENTIRE ELECTRICAL HARNESS NEEDS TO BE REPLACED AS WELL AS SOME OTHER NEARBY PARTS. THIS VEHICLE WAS WELL TAKEN CARE OF. THERE IS JUST UNDER 65,000 MILES ON IT AND I BROUGHT IT IN FOR IT'S 60K MAINTENANCE 6 MONTHS AGO (6/11/18). AT THAT TIME THEY ALSO TOOK CARE OF THE RECALLS FOR THE PASSENGER SIDE AIRBAG AND THE POWER SLIDING DOORS. SINCE I WAS ABLE TO CONTAIN THE FIRE QUICKLY, THIS VEHICLE SUFFERED MINIMAL ENGINE DAMAGE, SO I'M WONDERING IF IT SHOULD BE USED FOR INVESTIGATION PURPOSES BEFORE REPAIRS ARE MADE AS IT APPEARS THIS MAY HAVE HAPPENED WITH OTHER TOYOTA SIENNAS THAT SUFFERED MUCH GREATER DAMAGE.

NHTSA ODI #11156461

87,000 miles · Nov 22, 2018
Wheels

THE TIRES WEAR OUT TOO QUICKLY. TWO YEARS AGO I BOUGHT 70000 MILE TIRES AND AFTER LESS THE 30000 MILES ALL FOUR TIRES WERE WORN DOWN ON THE OUTSIDE EDGE. THE ALIGNMENT WAS CHECKED AT THE DEALER EVERY 10000 MILES AND THE TIRES WERE ROTATED. THIS IS A SAFETY ISSUE BECAUSE THE TIRES GET EXCESSIVELY WORN BEFORE THEY ARE EXPECTED TO.…

Read full complaint

THE TIRES WEAR OUT TOO QUICKLY. TWO YEARS AGO I BOUGHT 70000 MILE TIRES AND AFTER LESS THE 30000 MILES ALL FOUR TIRES WERE WORN DOWN ON THE OUTSIDE EDGE. THE ALIGNMENT WAS CHECKED AT THE DEALER EVERY 10000 MILES AND THE TIRES WERE ROTATED. THIS IS A SAFETY ISSUE BECAUSE THE TIRES GET EXCESSIVELY WORN BEFORE THEY ARE EXPECTED TO. THE CAR WAS NOT MOVING. I NOTICED THE EXCESSIVE WEAR AND TOOK IT TO THE DEALER. THEY SAID THAT THIS CAR JUST EATS UP TIRES.

NHTSA ODI #11153241

24,000 miles · Sep 24, 2018
Structure

TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. WHILE DRIVING 25 MPH AND MAKING A RIGHT TURN, A CLICKING NOISE WAS DETECTED COMING FROM THE DRIVER'S SIDE DOOR AND THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ROSEVILLE AUTOMALL (700 AUTOMALL DR, ROSEVILLE, CA 95661, (916) 782-5999), BUT THE VEHICLE WAS NOT DIA…

Read full complaint

TL* THE CONTACT OWNS A 2012 TOYOTA SIENNA. WHILE DRIVING 25 MPH AND MAKING A RIGHT TURN, A CLICKING NOISE WAS DETECTED COMING FROM THE DRIVER'S SIDE DOOR AND THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ROSEVILLE AUTOMALL (700 AUTOMALL DR, ROSEVILLE, CA 95661, (916) 782-5999), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000.

NHTSA ODI #11130984

65,000 miles · Sep 11, 2018
Electrical SystemEngineUnknown Or OtherFire

THIS CAR CAUGHT ON FIRE FEW MINUTES AFTER SOME ELECTRICAL ISSUES- WHILE DRIVING THE CAR WITH EVERYTHING LOOKING JUST FINE , THE A/C FAN FLUCTUATED ON AND OFF -CAR BLUE TOOTH ALSO KEPT DISCONNECTED AND RECONNECT FOR A FEW SECONDS THEN ALL DASHBOARD LIGHTS ILLUMINATED ON AND OFF FEW TIMES . AFTER MAYBE 2 MINUETS I REACHED HOME ,M…

Read full complaint

THIS CAR CAUGHT ON FIRE FEW MINUTES AFTER SOME ELECTRICAL ISSUES- WHILE DRIVING THE CAR WITH EVERYTHING LOOKING JUST FINE , THE A/C FAN FLUCTUATED ON AND OFF -CAR BLUE TOOTH ALSO KEPT DISCONNECTED AND RECONNECT FOR A FEW SECONDS THEN ALL DASHBOARD LIGHTS ILLUMINATED ON AND OFF FEW TIMES . AFTER MAYBE 2 MINUETS I REACHED HOME ,MAY FAMILY GOT OFF THE CAR WHEN I NOTICED SMOKE COMING FROM THE HOOD . I OPENED THE HOOD TO FIND A MEDIUM SIZE FIRE COMING FROM THE DRIVER SIDE OF THE ENGINE, I CALLED 911 RIGHT AWAY . IN LESS THAN 10-15 MINS MOST OF THE CAR MELT FROM THE FIRE PLUS THE WHOLE GARAGE.

NHTSA ODI #11128824

74,000 miles · Sep 8, 2018
TiresUnknown Or Other

THE TIERS WEAR OUT TO QUICKLY AROUND 20K MILES

NHTSA ODI #11128292

Mileage unknown · Sep 7, 2018
Air BagsStructure

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V006000 (AIR BAGS) AND 16V858000 (STRUCTURE). THE CONTACT WAS UNABLE TO HAVE THE VEHICLE REPAIRED BECAUSE HE WAS ON ACTIVE DUTY OUT OF THE COUNTRY AND THE UNKNOWN ITALIAN DEALER WAS UNABLE TO ASSIST. THE CONTA…

Read full complaint

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V006000 (AIR BAGS) AND 16V858000 (STRUCTURE). THE CONTACT WAS UNABLE TO HAVE THE VEHICLE REPAIRED BECAUSE HE WAS ON ACTIVE DUTY OUT OF THE COUNTRY AND THE UNKNOWN ITALIAN DEALER WAS UNABLE TO ASSIST. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE UNKNOWN ITALIAN DEALER WAS CONTACTED AND REFUSED TO PERFORM THE REPAIR BECAUSE THEIR SYSTEM WAS NOT OPTIMIZED FOR RECALLS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE CONTACT WAS INFORMED THAT THE MANUFACTURER DID NOT CONDONE TAKING THE AMERICAN MADE VEHICLE OVERSEAS WITH SAFETY DEFECTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA ODI #11128024

Mileage unknown · Jul 10, 2018
Air BagsUnknown Or Other

"TAKADA RECALL" I AM WRITING BECAUSE MY TAKADA AIRBAGS HAVE BEEN UNDER RECALL FOR AN EXTENDED PERIOD OF TIME. EVERY SINGLE ATTEMPT (MULTIPLE ATTEMPTS) HAVE GONE UNRETURNED, DESPITE THE FACT THAT I HAVE CALLED 888-546-1750 ON MULTIPLE OCCASIONS! BECAUSE THIS RECALL AS THE POTENTIAL TO CAUSE EITHER INJURY OR DEATH, I WOULD THINK I…

Read full complaint

"TAKADA RECALL" I AM WRITING BECAUSE MY TAKADA AIRBAGS HAVE BEEN UNDER RECALL FOR AN EXTENDED PERIOD OF TIME. EVERY SINGLE ATTEMPT (MULTIPLE ATTEMPTS) HAVE GONE UNRETURNED, DESPITE THE FACT THAT I HAVE CALLED 888-546-1750 ON MULTIPLE OCCASIONS! BECAUSE THIS RECALL AS THE POTENTIAL TO CAUSE EITHER INJURY OR DEATH, I WOULD THINK IT WOULD BE IN TAKADA, TOYOTA AND MY BEST INTEREST TO GET BACK TO ME. I AM VERY DISSATISFIED WITH THE RECALL AND VERY DISSATISFIED WITH HOW THE TOYOTA RECALL TEAM HAS NOT CONTACTED ME. THERE IS A SECOND RECALL ON THE DOORS FOR THE TOYOTA SIENNA. BECAUSE I CANNOT GET A HOLD OF THE RECALL TEAM, I CAN ALSO NOT SCHEDULE AN APPOINTMENT TO GET THIS RECALL ADDRESSED IN MY VEHICLE. THIS IS UNEXCUSABLE!

NHTSA ODI #11110432

47,000 miles · May 25, 2018
Power Train

REAR DIFFERENTIAL COUPLER DYSFUNCTIONAL WITHOUT NO REASON. ALL OF THE SIENNA ESPECIALLY AWD ARE SUFFERING FROM THIS ISSUE.TOYOTA DENIES TO COVER IT.

NHTSA ODI #11097881

Official recalls

9

19V741000 · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

Oct 17, 2019

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.

Additional source detail variants (2)

Air Bags:frontal:passenger Side:inflator Module

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.

Air Bags:frontal:driver Side:inflator Module

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front driver inflator, front passenger airbag inflator, the airbag assembly, or the front passenger airbag sub-assembly and inflator. The recall began November 20, 2019. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are J0A, J0B, and J0C. Lexus' numbers for this recall are JLI, JLJ, and JLK.

19V553000 · Service Brakes, Hydraulic:foundation Components:hoses, Lines/piping, And Fittings

Jul 25, 2019

Vantage Mobility International, LLC (Vantage) is recalling certain 2012-2018 AMS Genesis wheelchair vans, built on a Toyota Sienna vehicles. The rubber brake hoses that attach to the rear wheel assembly may be too short, causing them to rub against the rear axle trailing arm.

Consequence & remedy

Consequence: The contact may cause failure of the rear brake hoses, resulting in a loss of vehicle control and reduced braking ability, increasing the risk of a crash.

Remedy: Vantage will notify owners, and dealers will install a set of rear brake hoses that will provide the proper clearance, free of charge. The recall began December 16, 2019. Owners may contact Vantage customer service at 1-800-488-9082.

19V005000 · Air Bags:frontal:passenger Side:inflator Module

Jan 9, 2019

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Toyota is also recalling certain 2011-2013 Toyota Corolla, Corolla Matrix, Lexus IS250, IS350, 2011-2016 4Runner, 2011-2015 Scion xB, Lexus IS350C, IS250C, 2011-2014 Toyota Sienna, Lexus IS-F, 2011-2017 Lexus GX460, and 2011-2012 Lexus ES350 vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Toyota is also recalling certain 2010-2013 Toyota Corolla, Corolla Matrix, Lexus IS350, 2010-2016 4Runner, 2010-2013 Lexus IS250, 2010-2015 Scion xB, Lexus IS350C, IS250C, 2010-2017 Lexus GX460, 2010-2014 Lexus IS-F, and 2010-2012 Lexus ES350 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Consequence & remedy

Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Remedy: Toyota will notify owners. Depending on the vehicle model, dealers will replace the front passenger air bag inflator, or replace the air bag assembly. The recall began February 15, 2019. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are "Zone A" Toyota: G0P, Lexus: GLG; "Zone B" Toyota: G0R, Lexus GLH; "Zone C" Toyota: H0A, and Lexus: HLA.

17V006000 · Air Bags:frontal:passenger Side:inflator Module

Jan 9, 2017

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota 4Runner, Corolla, Corolla Matrix, Sienna, Yaris, Scion xB, Lexus ES350, GX460, IS-F, IS250, IS350, IS250C, IS350C, and Lexus LFA vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain 2009 Toyota Corolla, Corolla Matrix, Yaris, Yaris HB, Scion xB, Pontiac Vibe, Lexus, ES350, IS250, IS350, and IS-F vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Toyota is recalling certain 2006-2008 Lexus IS250 and IS350, 2007-2008 Lexus ES350, Toyota Yaris, Yaris HB, and 2008 Lexus IS-F and Scion xB vehicles originally sold, or ever registered in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence & remedy

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Toyota will notify the Toyota, Scion and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on February 1, 2017. Owners may contact Toyota customer service at 1-800-331-4331, or Pontiac customer service at 1-800-762-2737. Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), H0A (Toyota Zone C), GLG (Lexus Zone A), GLH (Lexus Zone B) and HLA (Lexus Zone C).

16V858000 · Structure:body:door

Nov 29, 2016

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2011-2016 Toyota Sienna minivans manufactured January 4, 2010, to August 12, 2016. If the power sliding door is unable to be opened when commanded, such as if the door is frozen shut, the door may subsequently open unexpectedly, possibly while the vehicle is moving.

Consequence & remedy

Consequence: If door opens while the vehicle is moving, there would be an increased risk of injury to the vehicle occupants.

Remedy: Toyota will notify owners, and dealers will replace the junction block, rear sliding door wire harnesses, and install two sub wire harnesses, free of charge. The recall began on July 28, 2017. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is G04.

13V123000 · Equipment:other:labels

Apr 9, 2013

Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."

Consequence & remedy

Consequence: An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.

Remedy: Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

13V014000 · Air Bags:frontal:sensor/control MODULE-INACTIVE ; Seats

Jan 16, 2013

Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.

Consequence & remedy

Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

Additional source detail variants (2)

Seats

Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.

Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

Air Bags:frontal:sensor/control MODULE-INACTIVE

Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.

Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

12V120000 · Equipment:electrical

Mar 23, 2012

GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2012 4RUNNER AND SIENNA VEHICLES, EQUIPPED WITH NON-ORIGINAL EQUIPMENT REMOTE ENGINE STARTERS. A MALFUNCTION IN THE AUDIOVOX ELECTRONICS BRAND REMOTE ENGINE STARTER MODULE CAN PREVENT NORMAL COMMUNICATION OF THE VEHICLE’S CONTROLLER AREA NETWORK (CAN).

Consequence & remedy

Consequence: IF THIS CONDITION OCCURS, ANTILOCK BRAKING AND STABILITY CONTROL MAY BE LOST, INCREASING THE RISK OF A CRASH. DRIVERS SHOULD RECEIVE DASHBOARD WARNING LIGHTS WARNING THEM OF A MALFUNCTION.

Remedy: GULF STATES TOYOTA WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE REMOTE ENGINE STARTER WITH A NEW ONE FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JUNE 4, 2012. OWNERS MAY CONTACT TOYOTA AT 1-800-444-1074.

11V560000 · Equipment:other:labels

Nov 30, 2011

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2011 THROUGH 2012 SIENNA VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NUMBER 110, "TIRE SELECTIONS AND RIMS." THESE VEHICLES DO NOT MEET THE REQUIREMENT FOR DISPLAYING THE CORRECT VEHICLE CAPACITY WEIGHT AS THE RATED LOAD FOR THE COMBINATION OF CARGO AND OCCUPANTS.

Consequence & remedy

Consequence: INCORRECT INFORMATION ON THE VEHICLE PLACARD MAY LEAD TO TIRE OVERLOADING AND POSSIBLY CAUSE TIRE FAILURE INCREASING THE RISK OF A CRASH.

Remedy: TOYOTA WILL NOTIFY OWNERS, AND WILL PROVIDE A REMEDY WHEN IT IS AVAILABLE. TOYOTA WILL MAIL OUT A CORRECTED PLACARD TO CUSTOMERS ALONG WITH REVISED OWNER MANUAL INFORMATION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 27, 2013. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA21002 · Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.