2007 Toyota Sienna

TL*THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTICE FOR RECALL 10V160000 (STRUCTURE) AND TOOK THE VEHICLE TO THE DEALERSHIP FOR INSPECTION. THE DEALER TOOK THE SPARE TIRE FROM UNDERNEATH THE VEHICLE, PLACED IT INSIDE THE REAR OF THE VEHICLE AND TIED IT DOWN WITH A BUNGEE CORD. THE CONTACT DID NOT FEEL THAT THE REPAIR WAS ADEQUATE OR THAT THE BUNGEE CORD WOULD HOLD THE TIRE SECURELY. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS APPROXIMATELY 32,000. THE FAILURE MILEAGE WAS APPROXIMATELY 27,000.

WHILE HAVING SERVICE PERFORMED ON MY 2007 SIENNA THIS PAST SUMMER, I WAS TOLD BY THE SERVICE REPRESENTATIVE THAT THE SPARE TIRE ON MY VAN NEEDED TO BE REMOVED BECAUSE OF A DEFECTIVE CABLE THAT WOULD ALLOW IT TO DROP TO THE ROADWAY FROM THE UNDERSIDE OF THE VAN'S FRAME. AT THAT TIME I WAS TOLD THAT A RECALL WOULD SOON BE ANNOUNCED SO THAT I WOULD RECEIVE A REPLACEMENT CABLE AND COULD ONCE AGAIN DRIVE WITH A SPARE TIRE. IT HAS BEEN SEVERAL MONTHS NOW SINCE MY SPARE TIRE WAS REMOVED, AND I HAVE RECEIVED NO INFORMATION WHATSOEVER FROM TOYOTA REGARDING THIS ISSUE. I AM FRANKLY UNCOMFORTABLE DRIVING WITHOUT A SPARE TIRE AND CONSIDER THIS A PERSONAL SAFETY ISSUE. *TR

I OWN TWO SUNSHINE KIDS SUPERLATCH RADIANS (65SL) [MODEL: US16500, DOM 12/09, SERIAL # 12090124403603]. I HAVE INSTALLED THEM BOTH REAR FACING AND FORWARD FACING IN MY 2007 TOYOTA SIENNA WITH LATCH. INITIALLY, THE INSTALLS APPEAR TO BE TIGHT AND NOT MOVE MORE THAN 1 INCH IN ANY DIRECTION. THE LATCH STRAP ON BOTH CAR SEATS "SELF" LOOSEN WHILE THE CHILD RIDES IN THE SEAT. I AM ABLE TO REPLICATE THE ISSUE WITH EVERY USE REGARDLESS IF SEAT IS REAR FACING OR FORWARD FACING. I HAVE CONTACTED SUNSHINE KIDS TO REPORT THE PROBLEM AND WAS NOT GIVEN A SOLUTION TO MY COMPLAINT. I AM CURRENTLY CERTIFIED AS A CHILD PASSENGER SAFETY TECHNICIAN. MY FEAR IS, THE SEAT APPEARS TO BE CORRECTLY INSTALLED AND COMPATIBLE WITH THE VEHICLE BUT THEN IT BECOMES COMPROMISED DURING/AFTER USE. ISSUE: ADJUSTMENT BUCKLE ON THE LATCH STRAP LOOSENS OVER TIME. *TR

MY NAME IS [XXX] AND I HAVE A 2007 TOYOTA SIENNA WITH AN AIRBAG LIGHT THAT INTERMITTENTLY COMES ON AND OFF. AS A MECHANIC, I RESEARCHED MY AIRBAG LIGHT DIAGNOSTIC TROUBLE CODE B0111 OPEN IN SIDE SQUIB RH CIRCUIT AND THERE IS A TSB ON REPAIRING THE AIRBAG LIGHT. IT SAYS TO REPLACE THE AIRBAG ASSEMBLY IN THE PASSENGER FRONT SEAT. AS MECHANIC, I KNOW THAT WHEN THE AIRBAG LIGHT IS ON, THE AIRBAGS WILL NOT DEPLOY IN AN EMERGENCY SITUATION. THEREFORE, I DON'T SEE WHY A SAFETY ISSUE SUCH AS THIS IS NOT A RECALL. SO INSTEAD OF A RECALL, I MUST NOW SPEND $900 ON JUST THE AIRBAG, NEVERMIND THE COST TO INSTALL IT? I DO NOT BELIEVE THAT I SHOULD BE RESPONSIBLE FOR SUCH A COSTLY REPAIR DUE TO THE FACT THAT THIS IS A SAFETY ISSUE THAT I COULD NOT HAVE PREVENTED. THE TSB NUMBER IS T-SB-0252-08 FROM MY REPAIR PROGRAM, MITCHELL ON DEMAND AND IT SAYS TOYOTA'S REFERENCE NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL*THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED THAT THE DEALER ONLY PERFORMED PART OF RECALL 10V160000 (STRUCTURE); THE CABLE WAS ON BACKORDER AND WAS NOT ABLE TO BE INSTALLED. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES, BUT THE DEALER PLACED THE TIRE IN THE CENTER REAR OF THE VEHICLE AND THE CONTACT WAS CONCERNED. THE CONTACT WAS TOLD IT WOULD BE APPROXIMATELY THREE MONTHS BEFORE THE PART WOULD ARRIVE. THE CURRENT MILEAGE WAS 31,322. UPDATED 1/19/2010 *CN THE CONSUMER SOLD THE VEHICLE ON 12/28/10. UPDATED 01/27/11. *JB

9/26 APPROXIMATELY 4:30 P.M. 2006 TOYOTA SIENNA SUDDENLY ACCELERATED IN DRIVEWAY AS I WAS TURNING LEFT INTO GARAGE. I COULD NOT STOP VEHICLE AND IT CRASHED INTO THE GARAGE. THE ONLY THING THAT STOPPED THE VEHICLE FROM CRASHING THROUGH THE GARAGE WAS THE BACK LEFT WHEEL HITTING THE DOOR FRAME AND METAL RAIL OF THE GARAGE DOOR OPENER, PULLING IT DOWN ONTO THE CAR. THE ENTIRE LEFT SIDE OF THE VEHICLE WAS DAMAGED ALONG WITH THE SIDE OF THE GARAGE. WE BOUGHT THE VEHICLE NEW AND HAVE HAD NO PREVIOUS MECHANICAL PROBLEMS WITH IT. WE CONTACTED TOYOTA ON 9/26, AND 9/27. THEY GAVE US A CASE MANAGER AND CASE NUMBER AND ON 9/29 STATED THAT A REPRESENTATIVE WOULD BE APPOINTED TO LOOK AT THE VEHICLE IN 10-14 DAYS AND IT WOULD TAKE ANOTHER 30 DAYS FOR THE INSPECTION. THEY STATED IF THE VEHICLE WAS MOVED, IT MIGHT BE CONSIDERED "TAMPERED WITH". WE HAD TO HAVE OUR GARAGE REPAIRED, SO HAD VEHICLE TOWED TO A TOYOTA DEALERSHIP ON 10/1 WITH INSTRUCTIONS NOT TO START VEHICLE OR DO ANYTHING TO IT. OUR CAR INSURANCE ADJUSTER WOULD NOT GIVE AN ESTIMATE ON THE VEHICLE WHILE IT WAS LODGED IN THE SIDE OF THE GARAGE AND FELT THAT IT MIGHT INCUR ADDITIONAL DAMAGE WHEN PULLED OUT IF THE OVERHEAD DOOR FELL ON IT. CONTRACTOR WAS PRESENT AT TOWING TO REMOVE OVERHEAD DOOR AND JACK UP DOOR FRAME. $3,500 DAMAGE TO GARAGE. CAR ADJUSTER WILL DO TO DEALERSHIP TO GIVE ESTIMATE ON VEHICLE . I WAS THE ONLY OCCUPANT AND WAS NOT HURT. WE HAVE BEEN PULLING IN THIS GARAGE SINCE 1983 AND WITH MINI-VANS SINCE 1987 AND KNOW HOW SLOWLY YOU HAVE TO GO - 4 TO 5 MILES AN HOUR OR SLOWER TO MAKE THE ALMOST 90 DEGREE TURN. IT SUDDENLY ACCELERATED AS I TURNED. HOW DO WE GET TOYOTA TO EXPEDITE THIS? MY HUSBAND AND I HAVE JOBS IN DIFFERENT COMMUNITIES AND NEED OUR VEHICLE. WE WANT THEM TO EXAMINE, ACKNOWLEDGE PROBLEM, PUT ON RECALL LIST AND COVER OUR EXPENSES. WE FEEL WAITING 2 WEEKS FOR A REPRESENTATIVE TO COME AND ANOTHER 30 DAYS FOR A DETERMINATION IS NOT A TIMELY MANNER. *TR

TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT WAS ENTERING A PARKING GARAGE AT 20 MPH WHEN THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO THE GARAGE WALL. THE CONTACT WAS UNINJURED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE DEALER ADVISED THE CONTACT THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. ON A LATER DATE WHILE ENTERING A PARKING LOT, THE VEHICLE ABNORMALLY ACCELERATED AND CRASHED INTO A CEMENT POLE. THE CONTACT WAS UNINJURED AND THE VEHICLE WAS TOWED TO A LOCAL GARAGE. A POLICE REPORT WAS AVAILABLE. THE MANUFACTURER ADVISED THAT AN INVESTIGATOR WOULD FURTHER INSPECT THE VEHICLE FOR THE CAUSE OF THE FAILURE. THE CONTACT WAS AWAITING THE RESULTS BUT THE MANUFACTURER ADVISED THAT THE INVESTIGATION RESULTS WOULD NOT BE DISCLOSED TO HER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 19,000 AND THE CURRENT MILEAGE WAS 22,000.

TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA EQUIPPED WITH DUNLOP SP4000 TIRES. THE CONTACT STATED THAT THE FRONT PASSENGER TIRE WAS BULGING ALONG THE SIDEWALL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE EACH TIRE, EXCEPT THE FRONT DRIVER SIDE TIRE, WAS REPLACED. APPROXIMATELY SEVEN MONTHS LATER, THE FAILURE RECURRED ON BOTH REAR TIRES. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE BOTH REAR TIRES WERE REPLACED. THE FAILURE RECURRED A SECOND TIME WITHIN THE NEXT SEVEN MONTHS ON THE REAR DRIVER SIDE TIRE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE IT WAS IN THE PROCESS OF HAVING THE TIRE REPLACED. AFTER EACH FAILURE, THE TIRES WERE REPLACED WITH THE EXACT SAME TYPE AS THE PREVIOUS TIRE (DUNLOP SP4000). THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 35,000 AND THE CURRENT MILEAGE WAS 73,000.

I WAS PUMPING GAS AND MY CHILD INSIDE THE CAR HIT THE DRIVERS SIDE SLIDING DOOR BUTTON TO OPEN THE SLIDING DOOR. THE DOOR IS SUPPOSED TO STOP AND NOT OPEN WHEN THE GAS COVER IS OPEN. MY SLIDING DOOR FAILED TO DEACTIVATE AND THE SLIDING DOOR CONTINUED TO AUTOMATICALLY OPEN SMASHING THE GAS PUMP INSIDE THE SLIDING DOOR AND THE GAS TANK OPENING. ALL MEAN WHILE FUEL IS PUMPING INTO THE CAR. THIS BENT THE GAS COVER LUCKILY DIDN'T SPARK A FIRE DUE TO FRICTION. HOWEVER NOW I HAVE TO SLAM THE GAS COVER TO GET IT TO SHUT AS SOME TIMES DOORS NOW WILL NOT OPEN AUTOMATICALLY BECAUSE THE GAS COVER IS NOT LATCHED SHUT. ONCE WE BENT THE DOOR AS BEST WE COULD BACK IN PLACE AT LEAST TO ALLOW IT TO LATCH BACK SHUT. THE DOORS WILL AUTOMATICALLY OPEN AND SHUT AS THEY SHOULD. I HAVE HAD THIS OCCUR MULTIPLE TIMES. THIS IS A BIG SAFETY RISK ESPECIALLY IF YOU ARE PUMPING GAS WHEN THIS HAPPENS. *TR