NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
102 reportsClear category filterMileage unknown · Oct 17, 2014
Structure
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V273000 (STRUCTURE); HOWEVER, THE PARTS NEEDED TO REPAIR THE RECALL WERE NOT AVAILABLE. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPA…
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TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V273000 (STRUCTURE); HOWEVER, THE PARTS NEEDED TO REPAIR THE RECALL WERE NOT AVAILABLE. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME TO RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10648366
61,000 miles · Oct 7, 2014
Structure
I NOTICED CRACKS ON DASHBOARD AT DRIVER SIDE. IT CROSSED ABOUT 1/3 OF THE ENTIRE DASHBOARD. IT LOOKS LIKE SOMEONE HAS SLICED THEM UP WITH A KNIFE. *TR
NHTSA ODI #10643042
136,065 miles · Sep 29, 2014
StructureUnknown Or OtherWheelsCrash
I WAS PARALLEL PARKING, BACKING INTO A PARKING SPACE ON A LONG BRIDGE IN A DOWNTOWN/BUSY AREA. WHEN I TAPPED THE ACCELERATOR LIGHTLY TO BACK UP, MY VAN SUDDENLY LURCHED BACK (IN REVERSE), ACCELERATING SO QUICKLY I FELT LIKE I WAS IN A ROCKET SHIP BEING LIFTED INTO THE AIR. MY WHEEL WAS TURNED IN PREPARATION FOR BACKING INTO THE …
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I WAS PARALLEL PARKING, BACKING INTO A PARKING SPACE ON A LONG BRIDGE IN A DOWNTOWN/BUSY AREA. WHEN I TAPPED THE ACCELERATOR LIGHTLY TO BACK UP, MY VAN SUDDENLY LURCHED BACK (IN REVERSE), ACCELERATING SO QUICKLY I FELT LIKE I WAS IN A ROCKET SHIP BEING LIFTED INTO THE AIR. MY WHEEL WAS TURNED IN PREPARATION FOR BACKING INTO THE SPACE. AT A BREAKNECK SPEED, MY VAN ACCELERATED IN REVERSE, LURCHING UP A LARGE CONCRETE STEP (ALL 4 TIRES), SQUEALING ERRATICALLY. THEN IT CONTINUED ACROSS A WIDE SIDEWALK/PEDESTRIAN AREA, THE BUMPER HITTING THE BRIDGE, IMMEDIATELY KNOCKING ABOUT 20 FEET OF A CONCRETE RAILING FROM THE BRIDGE INTO THE RIVER BELOW. LUCKILY, MY WHEELS BASICALLY BOUNCED OFF THE BOTTOM PORTION OF THE BRIDGE, WHICH WAS SECURED BY A LARGE CONCRETE BLOCK AT THE BASE OF THE BRIDGE. THIS ALL HAPPENED IN ABOUT 1 SECOND... IT DIDN'T TAKE LONG. THE FIRST THING I TRIED WHEN THIS HAPPENED WAS HIT THE BRAKES. THEY DIDN'T MOVE. IT WAS LIKE THEY WERE LOCKED. AS MY VAN BOUNCED FORWARD AFTER IT BOUNCED OFF THE CONCRETE BLOCK, I WAS ABLE TO GET IT INTO PARK. I AM LUCKY THERE WERE NO PEDESTRIANS ON THE BRIDGE, AS THEY WOULD HAVE BEEN CRUSHED IMMEDIATELY BY THE CONCRETE, AND THROWN INTO THE RIVER BELOW. I'M ALSO INCREDIBLY FORTUNATE MY VAN DIDN'T CONTINUE IN REVERSE, PLUNGING ITSELF, AND ME, INTO THE RIVER. IT WAS A HARROWING EXPERIENCE AND TWO WEEKS LATER, I AM STILL NOT QUITE PAST IT. I AM A SAFE DRIVER AND THIS IS MY FIRST "REAL" ACCIDENT IN 25+ YEARS OF DRIVING. MY VAN IS TOTALED. *TR
NHTSA ODI #10639995
100,000 miles · Sep 19, 2014
StructureInjury
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT NOTICED THAT THE MANUFACTURER ISSUED A CUSTOMER SUPPORT PROGRAM REGARDING THE SLIDING DOOR CONNECTOR BEING REPLACED DUE TO POWER FAILURE. THE DEALER STATED THAT IT WAS NOT A SAFETY DEFECT AND THE CABLE COULD NOT BE REPLACED FOR FREE UNLESS IT WAS ACTUALLY FRACTURED. AFTERWAR…
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TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT NOTICED THAT THE MANUFACTURER ISSUED A CUSTOMER SUPPORT PROGRAM REGARDING THE SLIDING DOOR CONNECTOR BEING REPLACED DUE TO POWER FAILURE. THE DEALER STATED THAT IT WAS NOT A SAFETY DEFECT AND THE CABLE COULD NOT BE REPLACED FOR FREE UNLESS IT WAS ACTUALLY FRACTURED. AFTERWARDS, WHEN THE CONTACT ATTEMPTED TO OPEN THE SLIDING DOOR, THE CABLE SUDDENLY DISCONNECTED, SNAPPED BACKWARDS, AND INJURED THE CONTACT'S CHILD'S FACE. THE CONTACT NOTIFIED THE DEALER AND WAS INFORMED THAT THEY WOULD REPAIR THE CABLE ASSEMBLY FOR FREE, BUT WOULD NOT BE ABLE TO REPAIR THE OTHER DOOR BECAUSE IT HAD NOT FRACTURED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA ODI #10637545
107,000 miles · Sep 8, 2014
Latches/locks/linkagesStructure
TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR HATCH HANDLE WAS COVERED WITH A DEFECTIVE RUBBER THAT MELTED AND FRACTURED. THE CONTACT ALSO STATED THAT THE DRIVER SIDE DOOR MADE A LOUD POPPING NOISE WHEN OPENED AND CLOSED. THE DEALER STATED THAT THE DOOR HANDLE NEEDED TO BE REPLACED AND THE NOISE CRE…
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TL* THE CONTACT OWNS A 2007 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR HATCH HANDLE WAS COVERED WITH A DEFECTIVE RUBBER THAT MELTED AND FRACTURED. THE CONTACT ALSO STATED THAT THE DRIVER SIDE DOOR MADE A LOUD POPPING NOISE WHEN OPENED AND CLOSED. THE DEALER STATED THAT THE DOOR HANDLE NEEDED TO BE REPLACED AND THE NOISE CREATED BY THE DRIVER SIDE DOOR WAS POSSIBLY DUE TO DEFECTIVE WELDING. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 107,000. UPDATED 10/22/14*CN
NHTSA ODI #10631592
86,000 miles · Aug 27, 2014
Structure
TOYOTA SIENNA 2007 BACK DOOR HANDLE MELTED. *TR
NHTSA ODI #10628990
Mileage unknown · Aug 27, 2014
Structure
MELTING DASH BOARD. *TR
NHTSA ODI #10628810
14,000 miles · Aug 20, 2014
Structure
THE DASHBOARD SEEMS TO BE BREAKING DOWN, MELTING AND/OR STICKY TO A DEGREE IT IS NOW SHINY AND REFLECTS LIGHTS BACK INTO THE DRIVER/PASSENGER COMPARTMENT ON SUNNY DAYS. THIS CREATES A GLARE MAKING IT DIFFICULT TO SEE OUT WHEN OPERATING THIS VAN. AT TIMES, IT BECOMES HARD TO SEE CARS, STOP LIGHTS AND PEDESTRIANS. A LOCAL CHA…
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THE DASHBOARD SEEMS TO BE BREAKING DOWN, MELTING AND/OR STICKY TO A DEGREE IT IS NOW SHINY AND REFLECTS LIGHTS BACK INTO THE DRIVER/PASSENGER COMPARTMENT ON SUNNY DAYS. THIS CREATES A GLARE MAKING IT DIFFICULT TO SEE OUT WHEN OPERATING THIS VAN. AT TIMES, IT BECOMES HARD TO SEE CARS, STOP LIGHTS AND PEDESTRIANS. A LOCAL CHANNEL HERE IN HOUSTON RAN A STORY ON THIS PARTICULAR PROBLEM CONCERNING DASH BOARDS THAT ARE BREAKING DOWN AND CAUSING SAFETY ISSUES. THANKS, *TR
NHTSA ODI #10626731
129,000 miles · Aug 16, 2014
StructureTiresWheels
MY SPARE TIRE FELL OFF MY VEHICLE WHILE I WAS DRIVING ON I91 IN VERMONT BETWEEN EXITS 5 AND 6 . THE VEHICLE FOLLOWING ME, WHICH WAS BEING DRIVEN BY MY HUSBAND, STRUCK THE TIRE. IT BECAME LODGED UNDER HIS CAR DAMAGING THE AIR CONDITIONING SYSTEM. AT THE TIME OF THE INCIDENT WE DID NOT REALIZE THAT IT WAS THE TIRE FROM MY CAR. WE…
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MY SPARE TIRE FELL OFF MY VEHICLE WHILE I WAS DRIVING ON I91 IN VERMONT BETWEEN EXITS 5 AND 6 . THE VEHICLE FOLLOWING ME, WHICH WAS BEING DRIVEN BY MY HUSBAND, STRUCK THE TIRE. IT BECAME LODGED UNDER HIS CAR DAMAGING THE AIR CONDITIONING SYSTEM. AT THE TIME OF THE INCIDENT WE DID NOT REALIZE THAT IT WAS THE TIRE FROM MY CAR. WE PULLED OVER TO THE SHOULDER WE WERE ABLE TO DISLODGE THE TIRE AND CONTINUED ON.AFTER DISCUSSING WHAT HAPPENED AND INSPECTING THE CAR DID WE REALIZE THAT IT WAS MY SPARE. THERE WAS A RECALL FOR THIS COMPLETED BY TOYOTA IN 2011. THIS IS A VERY DANGEROUS SITUATION WITH THESE CARS AND WERE VERY FORTUNATE THAT SOMETHING WORSE DID NOT OCCUR. WE REPORTED IT TO TOYOTA AND ARE VERY DISAPPOINTED IN THEIR RESPONSE SO FAR. *TR
NHTSA ODI #10625763
Mileage unknown · Aug 3, 2014
Structure
TOYOTA SIENNA 2007 BACK DOOR HANDLE MELTED. *TR
NHTSA ODI #10618462
Official recalls
10Oct 18, 2017
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2005-2007 and 2009-2010 Toyota Sienna vehicles. In the affected vehicles, due to a problem within the shift lock assembly, the shift lever may be moved out of the 'Park' position without depressing the brake pedal.
Consequence & remedy
Consequence: If the shift lever can be moved from the "Park" position without depressing the brake pedal and the parking brake is not applied, the vehicle may roll, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the shift lock solenoid and reapply the grease, free of charge. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is H0V. Vehicles that were previously recalled under campaign 13V-429 are not affected by this recall.
Jun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
Consequence & remedy
Consequence: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
Remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Nov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Consequence & remedy
Consequence: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Remedy: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
May 22, 2014
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2004-2011 Sienna vehicles originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin and the District of Columbia. The affected vehicles have a spare tire carrier assembly mounted under the vehicle whose attachment cable may corrode due to high concentrations of road salt splashing onto the spare tire carrier.
Consequence & remedy
Consequence: If the carrier cable is corroded due to road salt, the spare tire may separate from the vehicle, increasing the risk of a crash.
Remedy: Toyota sent owners in August 2014 an interim notification to advise owners of the recall and that dealers will perform an interim remedy to remove the spare tire and relocate it to the luggage compartment, free of charge. Owners are being mailed a second letter as parts become available and dealers will replace the spare tire carrier assembly with an improved one, free of charge. The remedy campaign is being performed in phases. The first phase of the recall began July 7, 2015. Owners may contact Toyota customer service at 1-800-331-4331. NOTE: 2004-2010 Siennas subject to this recall were subject to recall campaign 10V-160 initiated in 2010. Those owners are advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles. Additionally, model year 1998-2003 Siennas were recalled as part of safety recall 10V-160. Owners of those vehicles that have not had not the remedy performed on their vehicles, should contact their Toyota dealer to schedule a free repair.
Sep 26, 2013
Toyota is recalling certain model year 2004-2005 Sienna vehicles manufactured January 10, 2003, through August 10, 2005; and model year 2007-2009 Sienna vehicles manufactured February 20, 2007, through December 12, 2008. In the affected vehicles, due to a problem within the shift lock solenoid, there is a possibility that the shift lever could be moved out of Park position without depressing the brake pedal.
Consequence & remedy
Consequence: If the shift lever is moved out of the Park position without the brake applied, the transmission will either engage a drive gear or Neutral, increasing the risk of a backover or roll away crash.
Remedy: Toyota will mail interim notifications to owners beginning in late October 2013. When parts are available, owners will be sent a second notice and dealers will replace the shift lock solenoid, free of charge. Owners may contact Toyota at 1-800-331-4331.
Apr 20, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2010 SIENNA PASSENGER VEHICLES MANUFACTURED BETWEEN AUGUST 7, 1997 AND JANUARY 4, 2010, CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON DISTRICT OF COLUMBIA, VIRGINIA, WEST VIRGINIA, AND WISCONSIN. THE SUBJECT VEHICLES ARE EQUIPPED WITH THE SPARE TIRE STOWED UNDER THE VEHICLE. IF THE VEHICLE IS OPERATED IN THE COLD CLIMATE REGIONS OF THE UNITED STATES WHERE ROAD SALT IS FREQUENTLY USED, WATER SPLASHED BACKWARDS WITH HIGH CONCENTRATIONS OF ROAD SALT CAN REACH THE SPARE TIRE CARRIER AND CORRODE THE SPARE TIRE CARRIER ASSEMBLY CABLE.
Consequence & remedy
Consequence: THE CABLE MAY BREAK DUE TO EXCESSIVE CORROSION AND THE SPARE TIRE MAY SEPARATE FROM THE VEHICLE, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy: TOYOTA WILL NOTIFY OWNERS WITH AN INTERIM LETTER INITIALLY INSTRUCTING THEM TO BRING THEIR VEHICLE TO AUTHORIZED DEALERS TO INSPECT FOR CORROSION. A SECOND NOTICE WILL BE SENT WHEN THE PERMANENT REMEDY IS AVAILABLE. FOR MORE INFORMATION, PLEASE SEE TOYOTA'S AMENDED RECALL REPORT OF JULY 19, 2010. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OCTOBER 12, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Feb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Feb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Jun 25, 2009
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2009 SIENNA AND 2009 LEXUS GX PASSENGER VEHICLES. THE VEHICLE CAPACITY WEIGHT ON THE TIRE AND LOADING INFORMATION LABEL AND THE GVWR ON THE CERTIFICATION LABEL IS INSUFFICIENT FOR CERTAIN VEHICLES. SOME VEHICLES WERE ACCESSORIZED THROUGH VEHICLE PROCESSING CENTERS AND HAD ACCESSORIES INSTALLED THAT CAUSED THE VEHICLE TO EXCEED THE GVWR VALUE. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO 110, "TIRE SELECTION AND RIMS," AND 49 CFR PART 567.
Consequence & remedy
Consequence: THE GVWR IS INSUFFICIENT FOR THE LOAD CARRYING CAPACITY OF THE VEHICLES.
Remedy: TOYOTA WILL NOTIFY OWNERS INSTRUCTING THEM TO RETURN THEIR VEHICLE TO A TOYOTA OR LEXUS DEALER FOR AN EXCHANGE OF THE CERTIFICATION LABEL AND THE TIRE AND LOADING INFORMATION LABEL, AN INSTALLATION OF THE LOAD CARRYING CAPACITY MODIFICATION LABEL, IF NECESSARY, AND A CORRECTION TO THE OWNER'S MANUAL. THIS REMEDY WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 10, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
Jun 15, 2009
TOYOTA IS RECALLING 27,080 MODEL YEAR 2005 THROUGH 2010 PASSENGER CARS BUILT FROM SEPTEMBER 1, 2005 TO MAY 4, 2009. THESE VEHICLES WERE NOT EQUIPPED WITH LOAD CARRYING CAPACITY MODIFICATION LABELS WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS."
Consequence & remedy
Consequence: INCORRECT LOAD CARRYING CAPACITY MODIFICATION LABELS COULD RESULT IN THE VEHICLE BEING OVERLOADED, INCREASING THE RISK OF A CRASH.
Remedy: TOYOTA WILL NOTIFY OWNERS AND PROVIDE THEM WITH A NEW, ACCURATE LABEL TO BE INSTALLED OVER THE INACCURATE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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