NHTSA owner reports · September 18, 2026 snapshot.
Structure complaints
499 reportsClear category filter65,338 miles · Aug 20, 2008
Structure
BOTH OF MY SLIDING SIDE DOORS ARE STUCK SHUT. AFTER WASHING MY CAR TODAY I WENT TO THE MALL WITH MY 2 YEAR OLD. I WAS UNABLE TO OPEN EITHER DOOR AND INSTEAD HAD TO CRAWL IN BACK, THEN CARRY HIM OUT THROUGH THE FRONT PASSENGER DOOR. AFTER SHOPPING THE DOORS CONTINUED TO REMAINED STUCK. I LOCKED AND UNLOCKED DOORS BOTH MANUALLY A…
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BOTH OF MY SLIDING SIDE DOORS ARE STUCK SHUT. AFTER WASHING MY CAR TODAY I WENT TO THE MALL WITH MY 2 YEAR OLD. I WAS UNABLE TO OPEN EITHER DOOR AND INSTEAD HAD TO CRAWL IN BACK, THEN CARRY HIM OUT THROUGH THE FRONT PASSENGER DOOR. AFTER SHOPPING THE DOORS CONTINUED TO REMAINED STUCK. I LOCKED AND UNLOCKED DOORS BOTH MANUALLY AND WITH MY KEYLESS ENTRY. DOOR APPEARS UNLOCKED BUT WILL NOT OPEN. HAD TO PLACE MY CHILD IN FRONT SEAT, CLIMB IN BACK, THEN LIFT HIM TO THE BACK IN ORDER TO SECURE HIM IN HIS CAR SEAT. THIS HAS OCCURRED AT LEAST A DOZEN TIMES IN THE PAST, MOST OFTEN IN COLD WEATHER. HAVE HAD MECHANISM ON DRIVER SIDE SLIDING DOOR REPLACED ONCE, CONTINUES TO WORK SPORADICALLY. I HAVE THREE OTHER CHILDREN AND DON'T KNOW HOW I AM SUPPOSED TO GET ALL OF THEM IN AND OUT WITH THIS CONTINUING PROBLEM. *TR
NHTSA ODI #10238965
46,500 miles · Aug 18, 2008
StructureInjury
I AM A 42 YEAR OLD PARTIALLY DISABLED MOTHER OF 3 CHILDREN UNDER 5 YEARS OLD. I WENT GROCERY SHOPPING ON THIS SUNDAY AS I DO EVERY WEEKEND. I HAD 2 SHOPPING CARTS FULL OF FOOD, AND AS EVERY GROCERY SHOPPING TRIP I HAVE ONE OF THE STORE EMPLOYEES HELP ME WITH MY CART TO THE HANDICAP PARKING SPOT AND HAND ME THE BAGS FROM THE SH…
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I AM A 42 YEAR OLD PARTIALLY DISABLED MOTHER OF 3 CHILDREN UNDER 5 YEARS OLD. I WENT GROCERY SHOPPING ON THIS SUNDAY AS I DO EVERY WEEKEND. I HAD 2 SHOPPING CARTS FULL OF FOOD, AND AS EVERY GROCERY SHOPPING TRIP I HAVE ONE OF THE STORE EMPLOYEES HELP ME WITH MY CART TO THE HANDICAP PARKING SPOT AND HAND ME THE BAGS FROM THE SHOPPING CART TO ME TO THE TRUNK. THIS PARTICULAR SUNDAY I OPENED THE HATCH AND AS SOON AS IT WAS TO THE TOP I GRABBED THE BAG FROM THE 16 YEAR OLD SUMMER WORKER OF SHOPRITE OF BRANCHBURG NJ. AS I WAS PUTTING THE BAG IN THE TRUNK THE HATCH WAS CLOSING ME IN THE TRUNK. IF IT WASN'T FOR THE FAST RESPONSE OF THE SHOPRITE EMPLOYEE I WOULD HAVE BEEN CRUSHED, HURT EVEN MORE THAN I WAS OR EVEN KILLED! SHE GRABBED THE HATCH THAT HAD ME WEDGED IN THE BACK OF THE TRUNK, IT WAS ON MY BACK AND MY BELLY WAS ON THE BUMPER PART OF THE TRUNK. SHE HELD THE HATCH DOOR AND EVEN PULLED IT UP A LITTLE BIT SO I COULD FALL TO MY KNEES TO GET OUT OF THE TRUNK. I HAVE 4 RUPTURED/HERNIATED DISCS IN MY LOWER BACK AND ONE IN MY NECK. WHEN THIS HAPPENED I CONTORTED MYSELF TO DROP TO MY KNEES AND TWIST MY HEAD TO GET OUT, I FELL TO THE GROUND. I HAD BRUISES ON MY BACK AS WELL AS SCRATCH MARKS! THANK GOD FOR THAT EMPLOYEE! I WOULD BE DEAD! THIS HAPPENED OUT OF THE BLUE, NEVER HAPPENED BEFORE. MY GOD WHY DID YOU NOT RECALL THIS PROBLEM WITH THE 2005 TOYOTA???? WHAT IF SOMEONE WAS NOT WITH ME! WHAT IF MY DAUGHTER (S) WERE WITH ME? I AM STILL IN MORE PAIN FROM THE HATCH CLOSING IN ON ME! I HAVE NOT USED MY TRUNK SINCE THIS INCIDENT AND HAVE A VEHICLE FULL OF MY CHILDREN'S THINGS SINCE I CAN NOT USE MY TRUNK - I HAVE NOT BEEN ABLE TO LOOK INTO REPAIRS AS I HAVE NO ONE TO WATCH MY CHILDREN WHILE I BRING TO TOYOTA TO GET REPAIRED! SHAME ON YOU FOR NOT INFORMING TOYOTA OWNERS ! *TR
NHTSA ODI #10238627
Mileage unknown · Aug 12, 2008
Structure
TL*THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER'S AND PASSENGER SIDE SLIDING DOORS WILL NOT OPEN. SHE HAS BEEN COMPLAINING ABOUT THE SLIDING DOORS WORKING INTERMITTENTLY SINCE SEPTEMBER OF 2006. WHEN SHE TOOK THE VEHICLE TO THE DEALER, THE DOORS WOULD OPEN. WHEN THE CONTACT MADE ANOTHER ATTEMPT T…
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TL*THE CONTACT OWNS A 2005 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER'S AND PASSENGER SIDE SLIDING DOORS WILL NOT OPEN. SHE HAS BEEN COMPLAINING ABOUT THE SLIDING DOORS WORKING INTERMITTENTLY SINCE SEPTEMBER OF 2006. WHEN SHE TOOK THE VEHICLE TO THE DEALER, THE DOORS WOULD OPEN. WHEN THE CONTACT MADE ANOTHER ATTEMPT TO OPEN THE DOORS BEFORE LEAVING THE DEALER, THEY WOULD NOT OPEN AGAIN. SHE WAS INFORMED THAT THE VEHICLE WAS OUT OF WARRANTY; HOWEVER, THE CONTACT BELIEVES THAT WHEN SHE FIRST BEGAN TAKING HER VEHICLE IN FOR THIS FAILURE, IT WAS STILL UNDER WARRANTY. THE CURRENT MILEAGE WAS 60,734 AND THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #10237872
50,100 miles · Aug 3, 2008
Structure
THE HATCH STRUT ON MY 2005 TOYOTA SIENNA FAILED AND THE HATCH WILL NO LONGER STAY OPEN. THIS COULD HAVE CAUSED SERIOUS INJURY TO MYSELF OR ANY OF MY FAMILY SHOULD IT HAVE JUST DROPPED ON US. NO ONE WAS INJURED, BUT IN RESEARCHING THIS ITS SEEMS IT IS VERY COMMON AND SHOULD THEREFORE BE A RECALL. MY CAR IS 3YEARS 4 MONTHS OLD …
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THE HATCH STRUT ON MY 2005 TOYOTA SIENNA FAILED AND THE HATCH WILL NO LONGER STAY OPEN. THIS COULD HAVE CAUSED SERIOUS INJURY TO MYSELF OR ANY OF MY FAMILY SHOULD IT HAVE JUST DROPPED ON US. NO ONE WAS INJURED, BUT IN RESEARCHING THIS ITS SEEMS IT IS VERY COMMON AND SHOULD THEREFORE BE A RECALL. MY CAR IS 3YEARS 4 MONTHS OLD AND THIS FAILURE SHOULD NOT HAVE OCCURRED THIS EARLY. *TR
NHTSA ODI #10236796
60,000 miles · Aug 1, 2008
Structure
AUTOMATIC SLIDING SIDE DOORS STOPPED WORKING. *TR
NHTSA ODI #10236605
48,000 miles · Jul 23, 2008
Structure
2005 TOYOTA SIENNA. LIFTGATE WILL NOT STAY OPEN OR CLOSED USING THE REMOTE. STRUTS HAVE BEEN REPLACED (TWICE) BY THE DEALER. THE PROBLEM STILL EXISTS. THEY DID EXTEND THE WARRANTY TO DEAL WITH THIS KIND OF PROBLEM, BUT WILL ONLY FIX IT IF THE STRUT WAS CAUSING THE PROBLEM. THEY "THINK" IT MAY BE THE MOTOR, BUT REALLY DON'T KNOW.…
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2005 TOYOTA SIENNA. LIFTGATE WILL NOT STAY OPEN OR CLOSED USING THE REMOTE. STRUTS HAVE BEEN REPLACED (TWICE) BY THE DEALER. THE PROBLEM STILL EXISTS. THEY DID EXTEND THE WARRANTY TO DEAL WITH THIS KIND OF PROBLEM, BUT WILL ONLY FIX IT IF THE STRUT WAS CAUSING THE PROBLEM. THEY "THINK" IT MAY BE THE MOTOR, BUT REALLY DON'T KNOW. *TR
NHTSA ODI #10235560
47,500 miles · Jul 20, 2008
StructureInjury
I RECENTLY PURCHASED A 2005 TOYOTA SIENNA (USED) AND AFTER A FEW DAYS OF OWNING THE MINI VAN THE MANUAL REAR HATCH DOOR DID NOT REMAIN ELEVATED AS IT HAD PREVIOUSLY DONE AND WAS DESIGNED TO DO. THE DOOR, WHICH IS HEAVY, SIMPLY FELL DOWN AND BUMPED ME. I DETERMINED THAT THE FAILURE WAS THE STRUTS (REAR LIFTGATE STRUTS) AND I PR…
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I RECENTLY PURCHASED A 2005 TOYOTA SIENNA (USED) AND AFTER A FEW DAYS OF OWNING THE MINI VAN THE MANUAL REAR HATCH DOOR DID NOT REMAIN ELEVATED AS IT HAD PREVIOUSLY DONE AND WAS DESIGNED TO DO. THE DOOR, WHICH IS HEAVY, SIMPLY FELL DOWN AND BUMPED ME. I DETERMINED THAT THE FAILURE WAS THE STRUTS (REAR LIFTGATE STRUTS) AND I PROCEEDED TO GET PART QUOTES FROM VARIOUS LOCAL TOYOTA PARTS DEPARTMENTS RANGING FROM $200-$700 (SEEMED A HIGH RANGE...AND I WAS NEVER INFORMED OF A SERVICE BULLETIN THAT WAS ISSUED). I NEXT DID SOME SEARCHES ON THE INTERNET AND FOUND THAT THIS DEFECT WAS A RECURRING ISSUE WITH THE TOYOTA SIENNA AND THAT TOYOTA HAD ISSUED A BULLETIN AND EXTENDED THE WARRANTY TO COVER THIS ITEM. UPON RECEIVING RESISTANCE FROM LOCAL TOYOTA DEALERSHIPS TO COVER THIS WORK UNDER WARRANTY, I CALLED TOYOTA HEADQUARTERS TO MAKE A COMPLAINT. I THEN MADE AN APPOINTMENT AT KINGS TOYOTA IN CINCINNATI, OH AND MADE THEM AWARE OF THE SPECIFIC ISSUE, WARRANTY, ETC AND BROUGHT THE CAR IN ABOUT 4 DAYS LATER FOR MY SCHEDULED APPOINTMENT. AFTER DROPPING OFF THE VEHICLE, I RECEIVED A CALL BACK THAT THEY DID NOT HAVE THE PARTS IN-STOCK (EVEN THOUGH I HAD MADE THE APPOINTMENT SPECIFICALLY FOR THIS WARRANTY ITEM, AND ALSO INFORMED THEM WHEN I DROPPED OFF THE CAR OF EXACTLY WHAT PARTS AND WORK WAS NEEDED). I WANTED TO MAKE NHTSA AWARE OF THE SEEMING RESISTANCE / DELAYS OF TOYOTA TO FIX THIS ISSUE WITH MY VEHICLE. FORTUNATELY, I CAUGHT THE REAR DOOR BEFORE IT HIT ME VERY HARD, BUT IF A CHILD OR SMALLER PERSON WOULD HAVE BEEN UNDERNEATH, IT COULD CAUSE SERIOUS INJURY DUE TO THE LARGE WEIGHT OF THE DOOR. THANKS VERY MUCH FOR YOUR TIME. *TR
NHTSA ODI #10235048
44,991 miles · Jul 9, 2008
StructureInjury
THIS WINTER I NOTICED A HISSING SOUND COMING FROM ONE OF THE STRUTS THAT LIFTS THE HATCH TO MY 2005 TOYOTA SIENNA. THEN, SEVERAL DAYS LATER, THE HATCH OPENED AND THEN SLAMMED DOWN ON MY HEAD AND CONTINUED TO DROP. FROM THEN ON, THE HATCH OPENS WHEN THE BUTTON IS PUSHED BUT DOES NOT STAY OPEN ON ITS OWN, BUT INSTEAD DROPS ON TH…
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THIS WINTER I NOTICED A HISSING SOUND COMING FROM ONE OF THE STRUTS THAT LIFTS THE HATCH TO MY 2005 TOYOTA SIENNA. THEN, SEVERAL DAYS LATER, THE HATCH OPENED AND THEN SLAMMED DOWN ON MY HEAD AND CONTINUED TO DROP. FROM THEN ON, THE HATCH OPENS WHEN THE BUTTON IS PUSHED BUT DOES NOT STAY OPEN ON ITS OWN, BUT INSTEAD DROPS ON THE HEAD OF ANYONE IN THE WAY. VERY DANGEROUS. THE HATCH IS CRUSHINGLY HEAVY. VAN IS LESS THAN 3 YEARS OLD, BUT OUT OF WARRANTY BECAUSE IT'S PAST MILEAGE CUT OFF. IS A HATCH EVEN AFFECTED BY MILEAGE?! TOYOTA REPAIR COSTS ABOUT $600!! THIS IS A SAFETY ISSUE AND HAS HAPPENED TO MANY TOYOTA SIENNAS. TOYOTA SHOULD STEP UP AND RECALL! *TR
NHTSA ODI #10233631
39,017 miles · Jun 26, 2008
Latches/locks/linkagesStructure
1) WE HAD BEEN ON VACATION FOR A WEEK AND A HALF, DURING WHICH TIME OUR MINIVAN SAT IN OUR GARAGE. THE FIRST DAY AFTER RETURNING, I TOOK THE KIDS TO A GROCERY STORE AND USED THE POWER SLIDING DOOR BUTTON TO OPEN AND CLOSE THE DOORS. WHEN TRYING TO LOCK THE DOORS, I NOTICED THAT ONE POWER SLIDING DOOR WOULD NOT LOCK - IT SLID …
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1) WE HAD BEEN ON VACATION FOR A WEEK AND A HALF, DURING WHICH TIME OUR MINIVAN SAT IN OUR GARAGE. THE FIRST DAY AFTER RETURNING, I TOOK THE KIDS TO A GROCERY STORE AND USED THE POWER SLIDING DOOR BUTTON TO OPEN AND CLOSE THE DOORS. WHEN TRYING TO LOCK THE DOORS, I NOTICED THAT ONE POWER SLIDING DOOR WOULD NOT LOCK - IT SLID BACK BUT WOULD NOT LATCH. I TRIED PUSHING IT IN BUT IT WAS NOT WORKING. NOTHING WAS JAMMED IN IT EITHER. THIS HAD NEVER HAPPENED BEFORE. 2) SUDDENLY AND WITHOUT WARNING, THE POWER SLIDING DOOR ON THE DRIVER'S SIDE WAS NOT LATCHING. I HAD TO GET MYSELF AND THE KIDS HOME FROM THE GROCERY STORE, BUT THE DASHBOARD DISPLAY SHOWED ME THAT A DOOR WAS UNLOCKED AND THERE WAS NOTHING I COULD DO TO LOCK IT. I STARTED DRIVING SLOWLY BUT UPON THE SLOWEST OF TURNS IN THE PARKING LOT, THE DOOR WOULD START SLIDING OPEN. MY 7 YEAR OLD DAUGHTER WAS TRYING TO REACH OVER TO KEEP IT SHUT! IN ORDER TO DRIVE TO GET IT REPAIRED, I HAD TO TIE THE DOOR TO AN INSIDE HANDLE AND DRIVE SLOWLY IN ORDER TO KEEP THE DOOR FROM OPENING. THE CONSEQUENCES OF THIS FAILURE: SAFETY ISSUE!!! THIS FAILED WITHOUT ANY WARNING. THIS IS ON A MINIVAN, WHERE CHILDREN ARE SITTING. EVEN THOUGH MY CHILDREN ALWAYS HAVE THEIR SEAT BELTS ON, IT WAS STILL SCARY FOR THEM AND I'M VERY CONCERNED ABOUT THE PASSENGER SIDE SLIDING DOOR, WHICH DID NOT FAIL AND THUS WAS NOT REPAIRED. HOW CAN THIS HAPPEN ON SUCH AN IMPORTANT PART, ON A RELATIVELY NEW CAR? 3) I CALLED OUR TOYOTA DEALER TO SCHEDULE A SERVICE APPT. THE CAUSE WAS FOUND TO BE "ACTUATORS BINDING INTERNALLY" IN THE DOOR. THE DEALERSHIP REPLACED THE SLIDING DOOR LOCK ASSEMBLY. THIS IS A 2005 MODEL YEAR CAR WITH 39K MILES ON IT, THEREFORE JUST PAST THE WARRANTY PERIOD. I SEE THIS AS A MAJOR SAFETY ISSUE - WHAT IF THIS LOCK FAILED WITHOUT WARNING ON THE HIGHWAY AND THE DOOR FLEW OPEN? *TR
NHTSA ODI #10232401
30,000 miles · Jun 18, 2008
Structure
THE REAR TRUNK STRUTS DO NOT HOLD THE DOOR OPEN. DOOR CLOSES ITSELF WITHOUT ANY WARNING. MAY HURT SOMEONE WHILE ACCESSING THE TRUNK. *TR
NHTSA ODI #10231542
Official recalls
12Oct 18, 2017
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2005-2007 and 2009-2010 Toyota Sienna vehicles. In the affected vehicles, due to a problem within the shift lock assembly, the shift lever may be moved out of the 'Park' position without depressing the brake pedal.
Consequence & remedy
Consequence: If the shift lever can be moved from the "Park" position without depressing the brake pedal and the parking brake is not applied, the vehicle may roll, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the shift lock solenoid and reapply the grease, free of charge. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is H0V. Vehicles that were previously recalled under campaign 13V-429 are not affected by this recall.
Jun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
Consequence & remedy
Consequence: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
Remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Nov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Consequence & remedy
Consequence: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Remedy: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
May 22, 2014
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2004-2011 Sienna vehicles originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin and the District of Columbia. The affected vehicles have a spare tire carrier assembly mounted under the vehicle whose attachment cable may corrode due to high concentrations of road salt splashing onto the spare tire carrier.
Consequence & remedy
Consequence: If the carrier cable is corroded due to road salt, the spare tire may separate from the vehicle, increasing the risk of a crash.
Remedy: Toyota sent owners in August 2014 an interim notification to advise owners of the recall and that dealers will perform an interim remedy to remove the spare tire and relocate it to the luggage compartment, free of charge. Owners are being mailed a second letter as parts become available and dealers will replace the spare tire carrier assembly with an improved one, free of charge. The remedy campaign is being performed in phases. The first phase of the recall began July 7, 2015. Owners may contact Toyota customer service at 1-800-331-4331. NOTE: 2004-2010 Siennas subject to this recall were subject to recall campaign 10V-160 initiated in 2010. Those owners are advised that they must have their vehicles remedied again under this campaign and that having the earlier recall completed did not remedy their vehicles. Additionally, model year 1998-2003 Siennas were recalled as part of safety recall 10V-160. Owners of those vehicles that have not had not the remedy performed on their vehicles, should contact their Toyota dealer to schedule a free repair.
Sep 26, 2013
Toyota is recalling certain model year 2004-2005 Sienna vehicles manufactured January 10, 2003, through August 10, 2005; and model year 2007-2009 Sienna vehicles manufactured February 20, 2007, through December 12, 2008. In the affected vehicles, due to a problem within the shift lock solenoid, there is a possibility that the shift lever could be moved out of Park position without depressing the brake pedal.
Consequence & remedy
Consequence: If the shift lever is moved out of the Park position without the brake applied, the transmission will either engage a drive gear or Neutral, increasing the risk of a backover or roll away crash.
Remedy: Toyota will mail interim notifications to owners beginning in late October 2013. When parts are available, owners will be sent a second notice and dealers will replace the shift lock solenoid, free of charge. Owners may contact Toyota at 1-800-331-4331.
Nov 9, 2011
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004 AVALON VEHICLES; 2004 AND 2005 CAMRY, CAMRY SOLARA, HIGHLANDER, AND SIENNA VEHICLES, 2006 HIGHLANDER HYBRID; 2004 AND 2005 LEXUS ES330 AND RX330; AND 2006 LEXUS RX400H VEHICLES MANUFACTURED FROM JUNE 1, 2004 THROUGH MARCH 31, 2005, EQUIPPED WITH THE 1MZ-FE OR 3MZ-FE ENGINE. THE AMOUNT OF ADHESIVE AGENT APPLIED BETWEEN THE OUTER RING AND THE TORSIONAL RUBBER DAMPER (INNER RING) IN THE CRANKSHAFT PULLEY MAY BE INADEQUATE. IF THE ADHESIVE IS INSUFFICIENT, THERE IS A POSSIBILITY THAT THE OUTER RING MAY BECOME MISALIGNED AND IT MAY NOT PROPERLY ROTATE WITH THE INNER RING, CAUSING NOISE AND/OR ILLUMINATION OF THE BATTERY DISCHARGE INDICATOR LIGHT.
Consequence & remedy
Consequence: IN SOME CASES, THE BELT FOR THE POWER STEERING PUMP MAY BECOME DETACHED FROM THE PULLEY WHICH COULD RESULT IN A LOSS OF POWER STEERING AND A SUDDEN INCREASE IN STEERING EFFORT, INCREASING THE RISK OF A CRASH.
Remedy: TOYOTA WILL NOTIFY OWNERS, AND DEALERS WILL CHECK THE CRANKSHAFT PULLEY TO IDENTIFY WHETHER IT WAS PRODUCED BY THE U.S. SUPPLIER. IF SO, THE DEALER WILL REPLACE THE PULLEY WITH A NEW ONE AT NO CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING EARLY JANUARY 2012. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Apr 20, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2010 SIENNA PASSENGER VEHICLES MANUFACTURED BETWEEN AUGUST 7, 1997 AND JANUARY 4, 2010, CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON DISTRICT OF COLUMBIA, VIRGINIA, WEST VIRGINIA, AND WISCONSIN. THE SUBJECT VEHICLES ARE EQUIPPED WITH THE SPARE TIRE STOWED UNDER THE VEHICLE. IF THE VEHICLE IS OPERATED IN THE COLD CLIMATE REGIONS OF THE UNITED STATES WHERE ROAD SALT IS FREQUENTLY USED, WATER SPLASHED BACKWARDS WITH HIGH CONCENTRATIONS OF ROAD SALT CAN REACH THE SPARE TIRE CARRIER AND CORRODE THE SPARE TIRE CARRIER ASSEMBLY CABLE.
Consequence & remedy
Consequence: THE CABLE MAY BREAK DUE TO EXCESSIVE CORROSION AND THE SPARE TIRE MAY SEPARATE FROM THE VEHICLE, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy: TOYOTA WILL NOTIFY OWNERS WITH AN INTERIM LETTER INITIALLY INSTRUCTING THEM TO BRING THEIR VEHICLE TO AUTHORIZED DEALERS TO INSPECT FOR CORROSION. A SECOND NOTICE WILL BE SENT WHEN THE PERMANENT REMEDY IS AVAILABLE. FOR MORE INFORMATION, PLEASE SEE TOYOTA'S AMENDED RECALL REPORT OF JULY 19, 2010. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OCTOBER 12, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Feb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Feb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Jun 25, 2009
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2009 SIENNA AND 2009 LEXUS GX PASSENGER VEHICLES. THE VEHICLE CAPACITY WEIGHT ON THE TIRE AND LOADING INFORMATION LABEL AND THE GVWR ON THE CERTIFICATION LABEL IS INSUFFICIENT FOR CERTAIN VEHICLES. SOME VEHICLES WERE ACCESSORIZED THROUGH VEHICLE PROCESSING CENTERS AND HAD ACCESSORIES INSTALLED THAT CAUSED THE VEHICLE TO EXCEED THE GVWR VALUE. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO 110, "TIRE SELECTION AND RIMS," AND 49 CFR PART 567.
Consequence & remedy
Consequence: THE GVWR IS INSUFFICIENT FOR THE LOAD CARRYING CAPACITY OF THE VEHICLES.
Remedy: TOYOTA WILL NOTIFY OWNERS INSTRUCTING THEM TO RETURN THEIR VEHICLE TO A TOYOTA OR LEXUS DEALER FOR AN EXCHANGE OF THE CERTIFICATION LABEL AND THE TIRE AND LOADING INFORMATION LABEL, AN INSTALLATION OF THE LOAD CARRYING CAPACITY MODIFICATION LABEL, IF NECESSARY, AND A CORRECTION TO THE OWNER'S MANUAL. THIS REMEDY WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 10, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
Jun 3, 2008
TOYOTA IS CONDUCTING A SAFETY IMPROVEMENT CAMPAIGN INVOLVING 196,222 MY 2004-2006 TOYOTA SIENNA VEHICLES EQUIPPED WITH POWER REAR LIFTGATE STRUTS. THE GAS STRUTS USED TO HELP LIFT AND SUPPORT THE REAR POWER LIFTGATE COULD WEAR OUT SOONER THAN EXPECTED. AS THE GAS STRUTS DETERIORATE, THE PERFORMANCE OF THE LIFTGATE WILL BEGIN TO DEGRADE AND THE POWER REAR LIFTGATE WILL OPERATE MORE SLOWLY THAN WHEN THE GAS STRUTS WERE NEW.
Consequence & remedy
Consequence: IF NOT REPAIRED, THE GAS STRUTS MAY NOT BE ABLE TO SUPPORT THE WEIGHT OF THE LIFTGATE WHEN IT IS OPEN EVENTUALLY, THE GAS STRUTS COULD DETERIORATE TO THE POINT THAT THE LIFTGATE WILL FALL ABOUT TEN INCHES AFTER IT REACHES THE FULLY OPEN POSITION, AT WHICH POINT THE POWER MOTOR WILL ENGAGE AND POWER THE LIFTGATE TO THE FULLY CLOSED POSITION. THIS CONDITION MAY CAUSE INJURY TO A PERSON WHO IS STRUCK BY THE LIFTGATE WHEN IT FALLS OR WHEN IT IS CLOSING.
Remedy: DEALERS WILL REPLACE THE GAS STRUTS WITH NEWLY DESIGNED GAS STRUTS THAT HAVE A LONGER SERVICE LIFE. THE CAMPAIGN BEGAN ON AUGUST 8, 2008, AND WILL BE MAILED IN THREE PHASES ENDING IN LATE DECEMBER 2008. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.
Jul 20, 2005
ON CERTAIN MINI VANS, IN THE MIDDLE ROW SEATING POSITION, THE SHOULDER PORTION OF THE SEAT BELT MAY BIND IN THE BEZEL TRIM PIECE. THE AFFECTED SEAT BELT BEZEL IS LOCATED ON THE SHOULDER PORTION OF THE SEAT IN THE RIGHT SIDE SEAT OF THE SEVEN PASSENGER MODELS AND THE CENTER SEATING POSITION IN THE EIGHT PASSENGER MODELS.
Consequence & remedy
Consequence: IF THE SEAT BELT BINDS IN THE BEZEL, THAT EXTRA WEBBING MAY EXIST IN THE SEAT BELT WHICH COULD RESULT IN AN IMPROPERLY FITTED SEAT BELT ON A PASSENGER. IN THE EVENT OF A CRASH, A SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE SEAT BELT BEZEL AND CLIP. THE RECALL BEGAN AUGUST 5, 2005. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6EQ12010 · Stabilus Rear Liftgate Struts Failing
Opened Sep 28, 2012 · Closed Dec 31, 2012
Status: closed (inferred from source dates) · Structure:body:hatchback/liftgate:support Device/strut
Please see the attached closing resume summary.It has been attached to this document as a PDF.
EA08024 · Steering Intermediate Shaft Binding
Opened Oct 28, 2008 · Closed Jul 16, 2009
Status: closed (inferred from source dates) · Steering; Steering:column; Steering:linkages
ODI'S ANALYSIS OF WARRANTY DATA SHOWS THAT THE ALLEGED DEFECT HAS OCCURRED IN JUST 0.2 PERCENT OF THE SUBJECT VEHICLE POPULATION.WHEN THE ANALYSIS IS LIMITED TO SALT-BELT STATES, THE RATE IS STILL WELL BELOW ONE PERCENT OF THE POPULATION (0.4 PERCENT).IN ADDITION, TESTS CONDUCTED BY ODI AND TOYOTA HAVE SHOWN THAT THE ALLEGED DEFECT HAS A MINIMAL AFFECT ON STEERING EFFORTS.ODI INTERVIEWS OF OWNERS WHO EXPERIENCED THE ALLEGED DEFECT INDICATED THAT IN MOST CASES THE PROBLEM WAS PRECEDED BY MONTHS OR YEARS OF NOISE OR A GRADUAL INCREASE IN STEERING EFFORTS IN THE INITIAL STEERING MANEUVERS AFTER FIRST STARTING A COLD VEHICLE.THE SUBJECT VEHICLES HAVE BEEN IN SERVICE FOR 4 TO 5 YEARS WITH NO CRASHES OR INJURIES ASSOCIATED WITH THE ALLEGED DEFECT.TOYOTA'S TECHNICAL SERVICE BULLETIN PROVIDES ASSISTANCE TO SERVICE TECHNICIANS IN THE EARLY DIAGNOSIS AND REPAIR OF THE ALLEGED DEFECT CONDITION. ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.FOR ADDITIONAL INFORMATION REGARDING THIS ENGINEERING ANALYSIS REFER TO THE EA08-024 CLOSING REPORT.
Additional source detail variants (3)
Steering:column
ODI'S ANALYSIS OF WARRANTY DATA SHOWS THAT THE ALLEGED DEFECT HAS OCCURRED IN JUST 0.2 PERCENT OF THE SUBJECT VEHICLE POPULATION.WHEN THE ANALYSIS IS LIMITED TO SALT-BELT STATES, THE RATE IS STILL WELL BELOW ONE PERCENT OF THE POPULATION (0.4 PERCENT).IN ADDITION, TESTS CONDUCTED BY ODI AND TOYOTA HAVE SHOWN THAT THE ALLEGED DEFECT HAS A MINIMAL AFFECT ON STEERING EFFORTS.ODI INTERVIEWS OF OWNERS WHO EXPERIENCED THE ALLEGED DEFECT INDICATED THAT IN MOST CASES THE PROBLEM WAS PRECEDED BY MONTHS OR YEARS OF NOISE OR A GRADUAL INCREASE IN STEERING EFFORTS IN THE INITIAL STEERING MANEUVERS AFTER FIRST STARTING A COLD VEHICLE.THE SUBJECT VEHICLES HAVE BEEN IN SERVICE FOR 4 TO 5 YEARS WITH NO CRASHES OR INJURIES ASSOCIATED WITH THE ALLEGED DEFECT.TOYOTA'S TECHNICAL SERVICE BULLETIN PROVIDES ASSISTANCE TO SERVICE TECHNICIANS IN THE EARLY DIAGNOSIS AND REPAIR OF THE ALLEGED DEFECT CONDITION. ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.FOR ADDITIONAL INFORMATION REGARDING THIS ENGINEERING ANALYSIS REFER TO THE EA08-024 CLOSING REPORT.
Steering:linkages
ODI'S ANALYSIS OF WARRANTY DATA SHOWS THAT THE ALLEGED DEFECT HAS OCCURRED IN JUST 0.2 PERCENT OF THE SUBJECT VEHICLE POPULATION.WHEN THE ANALYSIS IS LIMITED TO SALT-BELT STATES, THE RATE IS STILL WELL BELOW ONE PERCENT OF THE POPULATION (0.4 PERCENT).IN ADDITION, TESTS CONDUCTED BY ODI AND TOYOTA HAVE SHOWN THAT THE ALLEGED DEFECT HAS A MINIMAL AFFECT ON STEERING EFFORTS.ODI INTERVIEWS OF OWNERS WHO EXPERIENCED THE ALLEGED DEFECT INDICATED THAT IN MOST CASES THE PROBLEM WAS PRECEDED BY MONTHS OR YEARS OF NOISE OR A GRADUAL INCREASE IN STEERING EFFORTS IN THE INITIAL STEERING MANEUVERS AFTER FIRST STARTING A COLD VEHICLE.THE SUBJECT VEHICLES HAVE BEEN IN SERVICE FOR 4 TO 5 YEARS WITH NO CRASHES OR INJURIES ASSOCIATED WITH THE ALLEGED DEFECT.TOYOTA'S TECHNICAL SERVICE BULLETIN PROVIDES ASSISTANCE TO SERVICE TECHNICIANS IN THE EARLY DIAGNOSIS AND REPAIR OF THE ALLEGED DEFECT CONDITION. ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.FOR ADDITIONAL INFORMATION REGARDING THIS ENGINEERING ANALYSIS REFER TO THE EA08-024 CLOSING REPORT.
Steering
ODI'S ANALYSIS OF WARRANTY DATA SHOWS THAT THE ALLEGED DEFECT HAS OCCURRED IN JUST 0.2 PERCENT OF THE SUBJECT VEHICLE POPULATION.WHEN THE ANALYSIS IS LIMITED TO SALT-BELT STATES, THE RATE IS STILL WELL BELOW ONE PERCENT OF THE POPULATION (0.4 PERCENT).IN ADDITION, TESTS CONDUCTED BY ODI AND TOYOTA HAVE SHOWN THAT THE ALLEGED DEFECT HAS A MINIMAL AFFECT ON STEERING EFFORTS.ODI INTERVIEWS OF OWNERS WHO EXPERIENCED THE ALLEGED DEFECT INDICATED THAT IN MOST CASES THE PROBLEM WAS PRECEDED BY MONTHS OR YEARS OF NOISE OR A GRADUAL INCREASE IN STEERING EFFORTS IN THE INITIAL STEERING MANEUVERS AFTER FIRST STARTING A COLD VEHICLE.THE SUBJECT VEHICLES HAVE BEEN IN SERVICE FOR 4 TO 5 YEARS WITH NO CRASHES OR INJURIES ASSOCIATED WITH THE ALLEGED DEFECT.TOYOTA'S TECHNICAL SERVICE BULLETIN PROVIDES ASSISTANCE TO SERVICE TECHNICIANS IN THE EARLY DIAGNOSIS AND REPAIR OF THE ALLEGED DEFECT CONDITION. ACCORDINGLY, THIS INVESTIGATION HAS BEEN CLOSED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.FOR ADDITIONAL INFORMATION REGARDING THIS ENGINEERING ANALYSIS REFER TO THE EA08-024 CLOSING REPORT.
EA06020 · Unexpected Closing Of Power Liftgate
Opened Dec 1, 2006 · Closed Jun 25, 2008
Status: closed (inferred from source dates) · Latches/locks/linkages:hatchback/liftgate:lock; Structure:body:hatchback/liftgate; Structure:body:hatchback/liftgate:hinge And Attachments; Structure:body:hatchback/liftgate:support Device/strut
ON MAY 30, 2008, TOYOTA INITIATED A SAFETY RECALL TO REPLACE THE LIFTGATE STRUTS IN APPROXIMATELY 196,000 MODEL YEAR 2004-2006 TOYOTA SIENNA VEHICLES EQUIPPED WITH POWER LIFTGATES (RECALL 08V-244).THE RECALL WILL PROVIDE THE OPPORTUNITY FOR VEHICLE OWNERS TO OBTAIN NEW STRUTS THAT ARE MORE ROBUST.BASED ON THESE ACTIONS, THE AGENCY HAS DECIDED TO CLOSE THE INVESTIGATION.WHILE TOYOTA HAS NOT MADE A DECISION THAT THE RECALLED VEHICLES CONTAIN A SAFETY-RELATED DEFECT, IN VIEW OF THE RECALL, FURTHER USE OF THE AGENCY'S RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE ANY FINDING BY NHTSA.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.ADDITIONAL INFORMATION CAN BE FOUND IN THE ENGINEERING ANALYSIS REPORT.
Additional source detail variants (4)
Latches/locks/linkages:hatchback/liftgate:lock
ON MAY 30, 2008, TOYOTA INITIATED A SAFETY RECALL TO REPLACE THE LIFTGATE STRUTS IN APPROXIMATELY 196,000 MODEL YEAR 2004-2006 TOYOTA SIENNA VEHICLES EQUIPPED WITH POWER LIFTGATES (RECALL 08V-244).THE RECALL WILL PROVIDE THE OPPORTUNITY FOR VEHICLE OWNERS TO OBTAIN NEW STRUTS THAT ARE MORE ROBUST.BASED ON THESE ACTIONS, THE AGENCY HAS DECIDED TO CLOSE THE INVESTIGATION.WHILE TOYOTA HAS NOT MADE A DECISION THAT THE RECALLED VEHICLES CONTAIN A SAFETY-RELATED DEFECT, IN VIEW OF THE RECALL, FURTHER USE OF THE AGENCY'S RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE ANY FINDING BY NHTSA.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.ADDITIONAL INFORMATION CAN BE FOUND IN THE ENGINEERING ANALYSIS REPORT.
Structure:body:hatchback/liftgate:hinge And Attachments
ON MAY 30, 2008, TOYOTA INITIATED A SAFETY RECALL TO REPLACE THE LIFTGATE STRUTS IN APPROXIMATELY 196,000 MODEL YEAR 2004-2006 TOYOTA SIENNA VEHICLES EQUIPPED WITH POWER LIFTGATES (RECALL 08V-244).THE RECALL WILL PROVIDE THE OPPORTUNITY FOR VEHICLE OWNERS TO OBTAIN NEW STRUTS THAT ARE MORE ROBUST.BASED ON THESE ACTIONS, THE AGENCY HAS DECIDED TO CLOSE THE INVESTIGATION.WHILE TOYOTA HAS NOT MADE A DECISION THAT THE RECALLED VEHICLES CONTAIN A SAFETY-RELATED DEFECT, IN VIEW OF THE RECALL, FURTHER USE OF THE AGENCY'S RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE ANY FINDING BY NHTSA.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.ADDITIONAL INFORMATION CAN BE FOUND IN THE ENGINEERING ANALYSIS REPORT.
Structure:body:hatchback/liftgate:support Device/strut
ON MAY 30, 2008, TOYOTA INITIATED A SAFETY RECALL TO REPLACE THE LIFTGATE STRUTS IN APPROXIMATELY 196,000 MODEL YEAR 2004-2006 TOYOTA SIENNA VEHICLES EQUIPPED WITH POWER LIFTGATES (RECALL 08V-244).THE RECALL WILL PROVIDE THE OPPORTUNITY FOR VEHICLE OWNERS TO OBTAIN NEW STRUTS THAT ARE MORE ROBUST.BASED ON THESE ACTIONS, THE AGENCY HAS DECIDED TO CLOSE THE INVESTIGATION.WHILE TOYOTA HAS NOT MADE A DECISION THAT THE RECALLED VEHICLES CONTAIN A SAFETY-RELATED DEFECT, IN VIEW OF THE RECALL, FURTHER USE OF THE AGENCY'S RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE ANY FINDING BY NHTSA.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.ADDITIONAL INFORMATION CAN BE FOUND IN THE ENGINEERING ANALYSIS REPORT.
Structure:body:hatchback/liftgate
ON MAY 30, 2008, TOYOTA INITIATED A SAFETY RECALL TO REPLACE THE LIFTGATE STRUTS IN APPROXIMATELY 196,000 MODEL YEAR 2004-2006 TOYOTA SIENNA VEHICLES EQUIPPED WITH POWER LIFTGATES (RECALL 08V-244).THE RECALL WILL PROVIDE THE OPPORTUNITY FOR VEHICLE OWNERS TO OBTAIN NEW STRUTS THAT ARE MORE ROBUST.BASED ON THESE ACTIONS, THE AGENCY HAS DECIDED TO CLOSE THE INVESTIGATION.WHILE TOYOTA HAS NOT MADE A DECISION THAT THE RECALLED VEHICLES CONTAIN A SAFETY-RELATED DEFECT, IN VIEW OF THE RECALL, FURTHER USE OF THE AGENCY'S RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE ANY FINDING BY NHTSA.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.ADDITIONAL INFORMATION CAN BE FOUND IN THE ENGINEERING ANALYSIS REPORT.
PE06029 · Unexpected Liftgate Closing
Opened Aug 2, 2006 · Closed Dec 1, 2006
Status: closed (inferred from source dates) · Latches/locks/linkages:hatchback/liftgate:lock; Structure:body:hatchback/liftgate; Structure:body:hatchback/liftgate:hinge And Attachments; Structure:body:hatchback/liftgate:support Device/strut
THE LIFTGATE GAS STRUTS FOR THE SUBJECT VEHICLES MAY HAVE DAMAGED GAS SEALS THAT ALLOW THE LIFTGATE TO DROP UNEXPECTEDLY.THE RATES FOR COMPLAINTS, ALLEGED INJURIES AND WARRANTY CLAIMS ARE HIGHER FOR VEHICLES WITH THE POWER LIFTGATE OPTION.THE POWER LIFTGATE MAY AUTOMATICALLY POWER-CLOSE AT THE COMPLETION OF A POWER-OPEN COMMAND WITHOUT INPUT FROM THE OPERATOR.SOME OWNERS ARE CAUGHT UNAWARE OF THE POWER-CLOSE OPERATION WHILE UNDER THE REAR LIFTGATE DOOR.ODI HAS UPGRADED THE INVESTIGATION TO AN ENGINEERING ANALYSIS (EA06-020) AND MODIFIED THE SCOPE TO INCLUDE ONLY THE SUBJECT VEHICLES WITH THE POWER LIFTGATE OPTION.
Additional source detail variants (4)
Latches/locks/linkages:hatchback/liftgate:lock
THE LIFTGATE GAS STRUTS FOR THE SUBJECT VEHICLES MAY HAVE DAMAGED GAS SEALS THAT ALLOW THE LIFTGATE TO DROP UNEXPECTEDLY.THE RATES FOR COMPLAINTS, ALLEGED INJURIES AND WARRANTY CLAIMS ARE HIGHER FOR VEHICLES WITH THE POWER LIFTGATE OPTION.THE POWER LIFTGATE MAY AUTOMATICALLY POWER-CLOSE AT THE COMPLETION OF A POWER-OPEN COMMAND WITHOUT INPUT FROM THE OPERATOR.SOME OWNERS ARE CAUGHT UNAWARE OF THE POWER-CLOSE OPERATION WHILE UNDER THE REAR LIFTGATE DOOR.ODI HAS UPGRADED THE INVESTIGATION TO AN ENGINEERING ANALYSIS (EA06-020) AND MODIFIED THE SCOPE TO INCLUDE ONLY THE SUBJECT VEHICLES WITH THE POWER LIFTGATE OPTION.
Structure:body:hatchback/liftgate:hinge And Attachments
THE LIFTGATE GAS STRUTS FOR THE SUBJECT VEHICLES MAY HAVE DAMAGED GAS SEALS THAT ALLOW THE LIFTGATE TO DROP UNEXPECTEDLY.THE RATES FOR COMPLAINTS, ALLEGED INJURIES AND WARRANTY CLAIMS ARE HIGHER FOR VEHICLES WITH THE POWER LIFTGATE OPTION.THE POWER LIFTGATE MAY AUTOMATICALLY POWER-CLOSE AT THE COMPLETION OF A POWER-OPEN COMMAND WITHOUT INPUT FROM THE OPERATOR.SOME OWNERS ARE CAUGHT UNAWARE OF THE POWER-CLOSE OPERATION WHILE UNDER THE REAR LIFTGATE DOOR.ODI HAS UPGRADED THE INVESTIGATION TO AN ENGINEERING ANALYSIS (EA06-020) AND MODIFIED THE SCOPE TO INCLUDE ONLY THE SUBJECT VEHICLES WITH THE POWER LIFTGATE OPTION.
Structure:body:hatchback/liftgate:support Device/strut
THE LIFTGATE GAS STRUTS FOR THE SUBJECT VEHICLES MAY HAVE DAMAGED GAS SEALS THAT ALLOW THE LIFTGATE TO DROP UNEXPECTEDLY.THE RATES FOR COMPLAINTS, ALLEGED INJURIES AND WARRANTY CLAIMS ARE HIGHER FOR VEHICLES WITH THE POWER LIFTGATE OPTION.THE POWER LIFTGATE MAY AUTOMATICALLY POWER-CLOSE AT THE COMPLETION OF A POWER-OPEN COMMAND WITHOUT INPUT FROM THE OPERATOR.SOME OWNERS ARE CAUGHT UNAWARE OF THE POWER-CLOSE OPERATION WHILE UNDER THE REAR LIFTGATE DOOR.ODI HAS UPGRADED THE INVESTIGATION TO AN ENGINEERING ANALYSIS (EA06-020) AND MODIFIED THE SCOPE TO INCLUDE ONLY THE SUBJECT VEHICLES WITH THE POWER LIFTGATE OPTION.
Structure:body:hatchback/liftgate
THE LIFTGATE GAS STRUTS FOR THE SUBJECT VEHICLES MAY HAVE DAMAGED GAS SEALS THAT ALLOW THE LIFTGATE TO DROP UNEXPECTEDLY.THE RATES FOR COMPLAINTS, ALLEGED INJURIES AND WARRANTY CLAIMS ARE HIGHER FOR VEHICLES WITH THE POWER LIFTGATE OPTION.THE POWER LIFTGATE MAY AUTOMATICALLY POWER-CLOSE AT THE COMPLETION OF A POWER-OPEN COMMAND WITHOUT INPUT FROM THE OPERATOR.SOME OWNERS ARE CAUGHT UNAWARE OF THE POWER-CLOSE OPERATION WHILE UNDER THE REAR LIFTGATE DOOR.ODI HAS UPGRADED THE INVESTIGATION TO AN ENGINEERING ANALYSIS (EA06-020) AND MODIFIED THE SCOPE TO INCLUDE ONLY THE SUBJECT VEHICLES WITH THE POWER LIFTGATE OPTION.
PE06010 · Tire Pressure Warning System Failure
Opened Feb 27, 2006 · Closed Aug 2, 2006
Status: closed (inferred from source dates) · Tires:pressure Monitoring And Regulating Systems
ODI OPENED PE06-010 BASED ON 12 REPORTS OF ALLEGED TIRE PRESSURE WARNING SYSTEM (TPWS) FAILURE ON THE SUBJECT VEHICLES.ALL REPORTS ALLEGED THAT THE TPWS WARNING LIGHT DID NOT ILLUMINATE ON THE DRIVER INFORMATION PANEL WHEN THE TIRE PRESSURE WAS LOW OR THE TIRE WAS FLAT.IN SOME INCIDENTS, THE CONSUMER REPORTED THAT TPWS LIGHT DID NOT ILLUMINATE WHEN THE TIRE PRESSURE IN 1 TIRE WAS AT 15-20 PSI AND THE OTHER TIRES WERE AT OR NEAR THE RECOMMENDED TIRE PRESSURE.DURING PE06-010, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.AS OF JULY 25, 2006, ODI WAS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A CRASH, AN INJURY, OR A FATALITY IN THE SUBJECT VEHICLES.IN ADDITION, ODI IS AWARE OF ONLY TWO INCIDENTS WHERE A TIRE WAS REPORTED TO HAVE CAUGHT ON FIRE DURING THE INCIDENT.IN BOTH INCIDENTS, FIRE DAMAGE WAS LIMITED TO THE REAR PASSENGER TIRE AND TIRE WELL AND/OR SMOKE DAMAGE TO ITEMS IN THE VEHICLE.ODI'S ANALYSIS SHOWED THE FOLLOWING:(1) THE SUBJECT VEHICLES USE AN INDIRECT TPWS SYSTEM WITH P225/60R17BRIDGESTONE B380 OR DUNLOP SP SPORT 4000 DSST RUN FLAT TIRES(RFTS). (2) THERE IS A LARGE VARIABILITY IN THE PRESSURE AND DRIVING TIME ATWHICH THE TPWS WILL TRIGGER THE TPWS WARNING LIGHT TOILLUMINATE. (3) THE TPWS MAY NOT MAKE AN ACCURATE JUDGMENT UNDER A VARIETY OFROAD OR DRIVING CONDITIONS, INCLUDING IF THE VEHICLE IS DRIVENOVER 62 MPH, THE OUTSIDE TEMPERATURE IS BELOW 32 DEGREESFAHRENHEIT, THE TREAD WEAR IS UNEVEN, THE LOADING IS OVERTHE LIMIT, OR THE PRESSURE OF 2 OR MORE TIRES DROPS AT THE SAMETIME. (SEE TOYOTA'S APRIL 10, 2006 INFORMATION REQUEST RESPONSEFOR MORE DETAILS.) (4) SOME CONSUMERS REPORTED THAT THEIR TIRE PRESSURE WAS BELOW 15PSI OR EVEN AS LOW AS 0 PSI BEFORE THEY REALIZED THAT THEY HAD ATIRE PRESSURE ISSUE AND AS A RESULT HAD TO REPLACE THE TIRE. NOTE: TOYOTA STATES THAT IF THE TIRE PRESSURE DROPS TO BELOW 15PSI, THE TIRE CAN NOT BE REPAIRED. (5) IN APRIL 2006, IN RESPONSE TO REPORTS OF PREMATURE OR UNEVEN TIREWEAR, TOYOTA ISSUED A CUSTOMER SUPPORT PROGRAM TO PROVIDESUPPLEMENTAL TIRE WARRANTY COVERAGE FOR 2004-EARLY 2006 MYSIENNA VEHICLES WITH RFTS. (6) FIELD DATA AND NHTSA TESTING SHOWED THAT THE TPWS ON THE 2004-2005 MY TOYOTA SIENNA 2WD VEHICLES, WHICH USE THE SAME TPWS AS THE SUBJECT VEHICLES, BUT HAVE STANDARD TIRES, PERFORMED BETTERTHAN TPWS ON THE SUBJECT VEHICLES.DUE TO THE FOLLOWING REASONS, ODI HAS DECIDED THAT FURTHER EXPENDITURE OF AGENCY RESOURCES ON THIS INVESTIGATION IS NOT WARRANTED AT THIS TIME: (1) ONLY A VERY SMALL PERCENTAGE OF TPWS AND TIRE RELATED COMPLAINTS AND WARRANTY CLAIMS CITED THAT THE TPWS DID NOT ILLUMINATE ON THE SUBJECT VEHICLE DURING THE INCIDENT.IN THE REMAINING TIRE RELATED INCIDENTS, IT WAS NOT POSSIBLE TO DETERMINE IF THE TPWS CONTRIBUTED TO THE TIRE RELATED FAILURE. (2) ODI IS NOT AWARE OF ANY INCIDENTS THAT WERE REPORTED THATRESULTED IN THE DRIVER LOSING VEHICLE CONTROL. (3) THE FIELD DATA DID NOT ESTABLISH A RELATIONSHIP BETWEEN POORTPWS PERFORMANCE AND TIRE INCIDENTS WITH SAFETY CONSEQUENCESACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.
EA05010 · Seatbelt Malfunction
Opened Jun 13, 2005 · Closed Aug 2, 2005
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:rear/other
THE SHOULDER PORTION OF THE MIDDLE-ROW SEATBELT WEBBING FEEDS THROUGH AN OPENING IN THE SEATBELT BEZEL LOCATED AT THE TOP OF THE SEAT.THE BEZEL ALSO CONTAINS A CLIP THAT COVERS A NARROW SLOT IN THE BEZEL.THE CLIP MAY BECOME DISLODGED FROM USE AND ALLOW THE SEAT BELT TO BECOME STUCK IN THE NARROW SLOT EXPOSED BY THE DISLODGED CLIP. IN ADDITION TO ODI'S 10 CONSUMER COMPLAINTS, TOYOTA'S LETTER RESPONSE TO THE AGENCY IDENTIFIES 40 OTHER CONSUMER AND FIELD REPORTS AND 3,089 WARRANTY REPAIRS THAT REQUIRED THE REPLACEMENT OF THE SEATBELT BEZEL AND/OR CLIP.A STUCK OR JAMMED SEATBELT DOES NOT OFFER PROPER OCCUPANT PROTECTION IN THE EVENT OF A VEHICLE CRASH.TOYOTA HAS NOTIFIED THE AGENCY BY LETTER DATED JULY 19, 2005 (AMENDED IN LETTER DATED JULY 22, 2005), THAT IT WILL RECALL 345,443 MY 2004-2005 7-PASSENGER AND 8-PASSENGER SIENNA VEHICLES BUILT FROM THE START OF PRODUCTION UP TO MAY 18, 2005.TOYOTA DEALERS WILL REPLACE THE SEATBELT BEZEL AND CLIP WITH AN IMPROVED DESIGN ON ALL VEHICLES.VEHICLES PRODUCED BEGINNING MAY 18 ALREADY HAVE THE IMPROVED SEATBELT BEZEL AND CLIP.THIS INVESTIGATION IS CLOSED.
Additional source detail variants (2)
Seat Belts:rear/other
THE SHOULDER PORTION OF THE MIDDLE-ROW SEATBELT WEBBING FEEDS THROUGH AN OPENING IN THE SEATBELT BEZEL LOCATED AT THE TOP OF THE SEAT.THE BEZEL ALSO CONTAINS A CLIP THAT COVERS A NARROW SLOT IN THE BEZEL.THE CLIP MAY BECOME DISLODGED FROM USE AND ALLOW THE SEAT BELT TO BECOME STUCK IN THE NARROW SLOT EXPOSED BY THE DISLODGED CLIP. IN ADDITION TO ODI'S 10 CONSUMER COMPLAINTS, TOYOTA'S LETTER RESPONSE TO THE AGENCY IDENTIFIES 40 OTHER CONSUMER AND FIELD REPORTS AND 3,089 WARRANTY REPAIRS THAT REQUIRED THE REPLACEMENT OF THE SEATBELT BEZEL AND/OR CLIP.A STUCK OR JAMMED SEATBELT DOES NOT OFFER PROPER OCCUPANT PROTECTION IN THE EVENT OF A VEHICLE CRASH.TOYOTA HAS NOTIFIED THE AGENCY BY LETTER DATED JULY 19, 2005 (AMENDED IN LETTER DATED JULY 22, 2005), THAT IT WILL RECALL 345,443 MY 2004-2005 7-PASSENGER AND 8-PASSENGER SIENNA VEHICLES BUILT FROM THE START OF PRODUCTION UP TO MAY 18, 2005.TOYOTA DEALERS WILL REPLACE THE SEATBELT BEZEL AND CLIP WITH AN IMPROVED DESIGN ON ALL VEHICLES.VEHICLES PRODUCED BEGINNING MAY 18 ALREADY HAVE THE IMPROVED SEATBELT BEZEL AND CLIP.THIS INVESTIGATION IS CLOSED.
Seat Belts
THE SHOULDER PORTION OF THE MIDDLE-ROW SEATBELT WEBBING FEEDS THROUGH AN OPENING IN THE SEATBELT BEZEL LOCATED AT THE TOP OF THE SEAT.THE BEZEL ALSO CONTAINS A CLIP THAT COVERS A NARROW SLOT IN THE BEZEL.THE CLIP MAY BECOME DISLODGED FROM USE AND ALLOW THE SEAT BELT TO BECOME STUCK IN THE NARROW SLOT EXPOSED BY THE DISLODGED CLIP. IN ADDITION TO ODI'S 10 CONSUMER COMPLAINTS, TOYOTA'S LETTER RESPONSE TO THE AGENCY IDENTIFIES 40 OTHER CONSUMER AND FIELD REPORTS AND 3,089 WARRANTY REPAIRS THAT REQUIRED THE REPLACEMENT OF THE SEATBELT BEZEL AND/OR CLIP.A STUCK OR JAMMED SEATBELT DOES NOT OFFER PROPER OCCUPANT PROTECTION IN THE EVENT OF A VEHICLE CRASH.TOYOTA HAS NOTIFIED THE AGENCY BY LETTER DATED JULY 19, 2005 (AMENDED IN LETTER DATED JULY 22, 2005), THAT IT WILL RECALL 345,443 MY 2004-2005 7-PASSENGER AND 8-PASSENGER SIENNA VEHICLES BUILT FROM THE START OF PRODUCTION UP TO MAY 18, 2005.TOYOTA DEALERS WILL REPLACE THE SEATBELT BEZEL AND CLIP WITH AN IMPROVED DESIGN ON ALL VEHICLES.VEHICLES PRODUCED BEGINNING MAY 18 ALREADY HAVE THE IMPROVED SEATBELT BEZEL AND CLIP.THIS INVESTIGATION IS CLOSED.
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