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2002 Toyota Sienna

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2002 Toyota Sienna do not stand out strongly from the model-year median of 183.

About this comparison →

When problems were reported

Mileage at the reported incident

120 reports with mileage · 61 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Structure. Review the 42 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Latches/locks/linkages. Review the 27 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 24 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

16 crash reports4 fire reports9 injury reports

What owners actually said

181 reports
Mileage unknown · Jul 6, 2010
Latches/locks/linkagesStructure

2002 TOYOTA SIENNA PASSENGER DOOR BEHIND DRIVER NOT OPENING. AUTOMATIC DOOR DOESN'T CLOSE. HAVE BEEN TO THE SHOP FOR THESE PROBLEMS. PROBLEMS PERSIST. *TR

NHTSA ODI #10341604

78,000 miles · Jun 24, 2010
Power Train

TL* THE CONTACT OWNS A 2002 TOYOTA SIENNA. THE CONTACT STATED WHILE DRIVING IN REVERSE AT UNKNOWN SPEEDS, THE SHIFTER LEVER BROKE. THE CONTACT APPLIED THE EMERGENCY BRAKE TO COMPLETELY STOP THE VEHICLE. THE CONTACT WAS ONLY ABLE TO DRIVE TO HIS RESIDENCE WHILE IN REVERSE. THE CONTACT THEN REMOVED THE STEERING COLUMN IN ORDER TO…

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TL* THE CONTACT OWNS A 2002 TOYOTA SIENNA. THE CONTACT STATED WHILE DRIVING IN REVERSE AT UNKNOWN SPEEDS, THE SHIFTER LEVER BROKE. THE CONTACT APPLIED THE EMERGENCY BRAKE TO COMPLETELY STOP THE VEHICLE. THE CONTACT WAS ONLY ABLE TO DRIVE TO HIS RESIDENCE WHILE IN REVERSE. THE CONTACT THEN REMOVED THE STEERING COLUMN IN ORDER TO MOVE THE SHIFTER TO NEUTRAL. THE MANUFACTURER WOULD NOT PROVIDE ANY ASSISTANCE. THE CONTACT WAS CONCERNED WITH THE POSSIBILITY OF THE FAILURE OCCURRING AT HIGHWAY SPEEDS. THE FAILURE MILEAGE WAS 78,000.

NHTSA ODI #10339910

68,000 miles · Jun 5, 2010
Structure

THE CARRIER, CABLE, MOUNT AND BOLTS HAVE SEVERELY RUSTED CAUSING THE MECHANISM TO BIND AND LOCK-UP. THE ENTIRE MECHANISM HAS NO CORROSION RESISTANCE AND IS EXPOSED TO THE ENVIRONMENT AND THUS IS SUSCEPTIBLE TO CORROSION AND SEVERE RUSTING. SPARE TIRE CARRIER JAMMED WHEN CHANGING A FLAT TIRE WITH SPARE MAKING REINSTALLING DIFFI…

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THE CARRIER, CABLE, MOUNT AND BOLTS HAVE SEVERELY RUSTED CAUSING THE MECHANISM TO BIND AND LOCK-UP. THE ENTIRE MECHANISM HAS NO CORROSION RESISTANCE AND IS EXPOSED TO THE ENVIRONMENT AND THUS IS SUSCEPTIBLE TO CORROSION AND SEVERE RUSTING. SPARE TIRE CARRIER JAMMED WHEN CHANGING A FLAT TIRE WITH SPARE MAKING REINSTALLING DIFFICULT. LOWERING OF SPARE TIRE WILL JAM PREVENTING REPLACEMENT OF A FLAT TIRE. *TR

NHTSA ODI #10334725

Mileage unknown · May 30, 2010
Structure

2002 TOYOTA SIENNA XLE RECURRENT POWER SLIDING DOOR CABLES SNAPPING AND MOTOR FAILING. THIS IS THE SECOND TIME SINCE I BOUGHT IT IN 2008. *TR

NHTSA ODI #10333879

75,000 miles · May 3, 2010
Electrical SystemLatches/locks/linkagesStructure

1. TRUNK DOOR LATCH BROKEN AND CANNOT OPEN. TOYOTA DOES NOT PROVIDE A MANUAL TRUNK RELEASE INSIDE THE VAN. 2. PASSENGER SIDE AUTOMATIC SLIDING DOOR WOULD NOT STAY CLOSED. IT JUST KEPT POPPING OPEN. *TR

NHTSA ODI #10328564

55,000 miles · Apr 13, 2010
Electrical System

TL*THE CONTACT OWNS A 2002 TOYOTA SIENNA. WHILE DRIVING AT APPROXIMATELY 60 MPH ON A ROAD UNDERGOING CONSTRUCTION, THE TIRE PRESSURE INDICATOR LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT PULLED OVER AND TURNED OFF THE IGNITION. HE CHECKED ALL THE TIRES BUT COULD FIND NO PROBLEMS. A MONTH LATER, WHILE DRIVING ON THE SA…

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TL*THE CONTACT OWNS A 2002 TOYOTA SIENNA. WHILE DRIVING AT APPROXIMATELY 60 MPH ON A ROAD UNDERGOING CONSTRUCTION, THE TIRE PRESSURE INDICATOR LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT PULLED OVER AND TURNED OFF THE IGNITION. HE CHECKED ALL THE TIRES BUT COULD FIND NO PROBLEMS. A MONTH LATER, WHILE DRIVING ON THE SAME ROAD (NO CONSTRUCTION THIS TIME) AT APPROXIMATELY 60 MPH, THE TIRE PRESSURE INDICATOR LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AGAIN. THE CONTACT INSPECTED THE TIRES AGAIN BUT FOUND NO CAUSE FOR THE LIGHT. THE VEHICLE HAD NOT BEEN INSPECTED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000. THE CURRENT MILEAGE WAS APPROXIMATELY 72,000.

NHTSA ODI #10325412

Mileage unknown · Mar 31, 2010
Equipment

INTERMITTENTLY, THE PASSENGER SIDE REAR DOOR, THE AUTOMATIC SLIDER, DOES NOT OPERATE PROPERLY. WHILE CLOSING, THE DOOR POPS OPEN UNLESS HELD AND DRAGGED INTO LATCHING POSITION. DEPRESSING THE BUTTON NEAR THE DOOR, ON THE KEY CHAIN, OR ON THE DASHBOARD MAKES NO DIFFERENCE. RESETTING THE SWITCH BY UNHOOKING THE BATTERY DOES NO…

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INTERMITTENTLY, THE PASSENGER SIDE REAR DOOR, THE AUTOMATIC SLIDER, DOES NOT OPERATE PROPERLY. WHILE CLOSING, THE DOOR POPS OPEN UNLESS HELD AND DRAGGED INTO LATCHING POSITION. DEPRESSING THE BUTTON NEAR THE DOOR, ON THE KEY CHAIN, OR ON THE DASHBOARD MAKES NO DIFFERENCE. RESETTING THE SWITCH BY UNHOOKING THE BATTERY DOES NOT IMPACT IT. THIS HAS BEEN ONGOING SINCE THE VEHICLE WAS JUST A COUPLE OF YEARS OLD AND ON WARRANTEE. AT THAT TIME A CABLE WAS ADJUSTED AND IT WAS BETTER FOR SOME TIME. THE PROBLEM COMES AND GOES WITHOUT ADJUSTING; CURRENTLY SERVICE ENGINEERS FIND NO EASY RESOLUTION UPON EVALUATION. RATHER, THEY REPORT A NEED TO GO THROUGH THE ENTIRE ELECTRICAL HARNESS AT GREAT EXPENSE.

NHTSA ODI #10323062

10,000 miles · Mar 17, 2010
Structure

THE SLIDING PASSENGER DOOR ON MY MINIVAN DOES NOT OPEN FROM THE OUTSIDE. THIS STARTED WHEN THE VAN WAS LESS THAN ONE YEAR OLD AND UNDER WARRANTY. TOYOTA LUBED AND ADJUSTED IT AND SAID IT WAS OK. OVER THE NEXT 7 YEARS IT WOULD WORK FOR A WHILE AND THEN START AGAIN. TOYOTA CONTINUED TO LUBE AND ADJUST AND AT ONE POINT SAID THE…

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THE SLIDING PASSENGER DOOR ON MY MINIVAN DOES NOT OPEN FROM THE OUTSIDE. THIS STARTED WHEN THE VAN WAS LESS THAN ONE YEAR OLD AND UNDER WARRANTY. TOYOTA LUBED AND ADJUSTED IT AND SAID IT WAS OK. OVER THE NEXT 7 YEARS IT WOULD WORK FOR A WHILE AND THEN START AGAIN. TOYOTA CONTINUED TO LUBE AND ADJUST AND AT ONE POINT SAID THEIR ENGINEERS HAD REALIZED THAT THE SPRING WASN'T STRONG ENOUGH SO THEY PUT A HEAVIER SPRING IN IT. IT IS STILL NOT WORKING. NOW TOYOTA SAYS IT WON'T DO ANYTHING ELSE BECAUSE THE WARRANTY IS LONG GONE. I TOLD THEM THEY LUBED AND ADJUSTED ME OUT OF MY WARRANTY AND THEY NEVER FIXED IT. SO NOW I HAVE A DOOR THAT CANNOT BE OPENED FROM THE OUTSIDE. *TR

NHTSA ODI #10320513

70,000 miles · Mar 12, 2010
Electrical SystemEngine And Engine Cooling

TL*THE CONTACT OWNS A 2002 TOYOTA SIENNA. WHENEVER THE CHARCOAL CANISTER OR ANY MINOR MALFUNCTION OCCURRED IN THE VEHICLE THE TRACTION CONTROL WAS DEACTIVATED. THE TRACTION CONTROL ALSO DEACTIVATED WHEN THE FUEL CAP WAS NOT REPLACED PROPERLY ON THE FUEL TANK. THE FAILURE HAS OCCURRED SEVERAL TIMES AND THE DEALER STATED THAT THEY…

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TL*THE CONTACT OWNS A 2002 TOYOTA SIENNA. WHENEVER THE CHARCOAL CANISTER OR ANY MINOR MALFUNCTION OCCURRED IN THE VEHICLE THE TRACTION CONTROL WAS DEACTIVATED. THE TRACTION CONTROL ALSO DEACTIVATED WHEN THE FUEL CAP WAS NOT REPLACED PROPERLY ON THE FUEL TANK. THE FAILURE HAS OCCURRED SEVERAL TIMES AND THE DEALER STATED THAT THEY ARE AWARE OF THE DEFECT; YET, THEY REQUIRE THE CONTACT TO COME IN WHENEVER THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE CONTACT WAS CONCERNED ABOUT THE SAFETY RISK SINCE IT RAINS IN FLORIDA AND THE TRACTION CONTROL WHEN ACTIVATED ENGAGED ITSELF TO ASSIST WITH TRACTION. THE CONTACT HAD TO REPLACE THE CHARCOAL CANISTER VALVE. THE DEALER ALSO STATED THAT THE FAILURE WAS NORMAL AND NOT A DANGER. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK. THE FAILURE MILEAGE WAS 70,000.

NHTSA ODI #10319345

100,000 miles · Feb 22, 2010
Electrical System

2002 TOYOTA SIENNA VAN. THE VEHICLE COMPUTER WILL SPORADICALLY TRIGGER THE CHECK ENGINE LIGHT TO COME ON BASED ON NO ACTUAL CAUSE. THIS OCCURS AROUND EVERY 5,000 MILES. IT IS TYPICAL FOR THIS COMPUTER FAILURE TO BEGIN AFTER 75,000 MILES ON THIS YEAR OF SIENNA AND TOYOTA'S RECALL ONLY COVERS VEHICLES UP TO 75,000 MILES. THE C…

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2002 TOYOTA SIENNA VAN. THE VEHICLE COMPUTER WILL SPORADICALLY TRIGGER THE CHECK ENGINE LIGHT TO COME ON BASED ON NO ACTUAL CAUSE. THIS OCCURS AROUND EVERY 5,000 MILES. IT IS TYPICAL FOR THIS COMPUTER FAILURE TO BEGIN AFTER 75,000 MILES ON THIS YEAR OF SIENNA AND TOYOTA'S RECALL ONLY COVERS VEHICLES UP TO 75,000 MILES. THE COMPUTER COSTS $1,000 TO REPLACE. THIS RECALL SHOULD BE EXPANDED TO VEHICLES 10YRS OLD OR LESS. THERE IS PROBABLY AN INTERNAL MEMO FLOATING AROUND TOYOTA WITH A DOLLAR FIGURE ATTACHED BRANZELY BOASTING HOW MUCH THEY SAVED BY "SMOKING" A SHORTER RECALL PERIOD PAST THE US GOVERNMENT. TOYOTA CUSTOMER SERVICES HAS BEEN HOSTILE TOWARD RESOLVING THIS COMPLAINT. *TR

NHTSA ODI #10312638

Official recalls

1

10V160000 · Structure

Apr 20, 2010

TOYOTA IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2010 SIENNA PASSENGER VEHICLES MANUFACTURED BETWEEN AUGUST 7, 1997 AND JANUARY 4, 2010, CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON DISTRICT OF COLUMBIA, VIRGINIA, WEST VIRGINIA, AND WISCONSIN. THE SUBJECT VEHICLES ARE EQUIPPED WITH THE SPARE TIRE STOWED UNDER THE VEHICLE. IF THE VEHICLE IS OPERATED IN THE COLD CLIMATE REGIONS OF THE UNITED STATES WHERE ROAD SALT IS FREQUENTLY USED, WATER SPLASHED BACKWARDS WITH HIGH CONCENTRATIONS OF ROAD SALT CAN REACH THE SPARE TIRE CARRIER AND CORRODE THE SPARE TIRE CARRIER ASSEMBLY CABLE.

Consequence & remedy

Consequence: THE CABLE MAY BREAK DUE TO EXCESSIVE CORROSION AND THE SPARE TIRE MAY SEPARATE FROM THE VEHICLE, POSSIBLY RESULTING IN A VEHICLE CRASH.

Remedy: TOYOTA WILL NOTIFY OWNERS WITH AN INTERIM LETTER INITIALLY INSTRUCTING THEM TO BRING THEIR VEHICLE TO AUTHORIZED DEALERS TO INSPECT FOR CORROSION. A SECOND NOTICE WILL BE SENT WHEN THE PERMANENT REMEDY IS AVAILABLE. FOR MORE INFORMATION, PLEASE SEE TOYOTA'S AMENDED RECALL REPORT OF JULY 19, 2010. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OCTOBER 12, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE01036 · Engine Compartment Fire

Opened Oct 19, 2001 · Closed Feb 11, 2002

Status: closed (inferred from source dates) · Engine And Engine Cooling

No summary supplied.