NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
181 reports70 miles · May 23, 2007
Seat Belts
I BOUGHT A USED SIENNA MINI VAN FROM TOYOTA IN MD WITH 55.000 MILES ON IT WITH ALL THE WARRANTIES.WHEN WE WENT TO USE THE REAR SEAT BELT ON DRIVER'S SIDE WE NOTICED IT WOULD NOT RETRACT. WE TOOK IT TO DEALER ,AND AFTER HAVING IT FOR A FEW DAYS THEY CALLED ME AND TOLD ME THAT THE REAR SEAT BELTWAS NOT UNDER WARRANTY, AND IT…
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I BOUGHT A USED SIENNA MINI VAN FROM TOYOTA IN MD WITH 55.000 MILES ON IT WITH ALL THE WARRANTIES.WHEN WE WENT TO USE THE REAR SEAT BELT ON DRIVER'S SIDE WE NOTICED IT WOULD NOT RETRACT. WE TOOK IT TO DEALER ,AND AFTER HAVING IT FOR A FEW DAYS THEY CALLED ME AND TOLD ME THAT THE REAR SEAT BELTWAS NOT UNDER WARRANTY, AND IT WOULD BE $ 500.00 TO REPLACE. THEN THE THE MAMAGER FOR THE PARTS DEPARTMENT CALED ME, AND SAID THAT THEY WILL COVER HALF THE BILL.I DECLINED SINCE WE NEVER USED THAT SEAT BELT .THEN HE TOLD ME THAT HE WOULD TALK TO THE USED CAR DEPARTMENT ABOUT COVERING SOME OF THE COST HE HAS NOT RETORNED MY CALLS AND EHEN I GO INTO THE DEALERSHIP THEY TOLD ME HE WAS OUT SICK.WERE EXECTING OUR 4 TH CHILD AND WE NEEDED A WORKING SEAT BELT SO WE HAD THE OPTION OF USING THE REAR SEAT BELT SINCE WE STILL WERE MAKING PAYMENTS ON THIS MINI VAN.WE ALSO HAD A MID SEAT THAT SEEMED TO BE LOOSE, AND THE PART NUMBER THEY GAVE ME WAS WRONG .CAN YOU HELP ME WITH THIS SINCERLY , A AM ACONCERNED MOTHER. *AK
NHTSA ODI #10191521
2,500 miles · Mar 21, 2007
Seat Belts
SEAT BELT FAILURE ON 5 OF 7 SEATS IN 2002 TOYOTA SIENNA VAN - MULTIPLE TIMES AND CONTINIOUS AND ON-GOING PROBLEM - ONLY 3 WORK AS OF NOW (3-21-07). DEALER WILL NOT REPAIR OR CONCERNED WITH.*AK
NHTSA ODI #10185774
30,000 miles · Mar 12, 2007
Structure
TL*- THE CONTACT OWNS A 2002 TOYOTA SIENNA. THE PASSENGER VEHICLE SIDE SLIDING DOOR STUCK AND IT COULD NOT BE OPENED FROM THE INSIDE. ALTHOUGH, IT COULD BE OPENED FROM THE OUTSIDE. THE FAILURE HAD OCCURRED 30 TIMES. THE VEHICLE WAS REPAIRED IN 2004, AND WILL NEED TO BE REPAIRED AGAIN. THE CURRENT MILEAGE WAS 80,000 AND T…
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TL*- THE CONTACT OWNS A 2002 TOYOTA SIENNA. THE PASSENGER VEHICLE SIDE SLIDING DOOR STUCK AND IT COULD NOT BE OPENED FROM THE INSIDE. ALTHOUGH, IT COULD BE OPENED FROM THE OUTSIDE. THE FAILURE HAD OCCURRED 30 TIMES. THE VEHICLE WAS REPAIRED IN 2004, AND WILL NEED TO BE REPAIRED AGAIN. THE CURRENT MILEAGE WAS 80,000 AND THE FAILURE MILEAGE WAS 30,000, *AK
NHTSA ODI #10184877
64,000 miles · Jan 31, 2007
Tires
TL*- THE CONTACT CALLED REGARDING THE TIRES ON THE 2003 TOYOTA SIENNA. THE TIRE SIZE WAS P21565R15. WHILE DRIVING THE VEHICLE BEGAN TO VIBRATE. THE DRIVER WAS UNSURE OF THE VEHICLE'S SPEED AT THE TIME OF THE FAILURE. THE VEHICLE WAS TAKEN TO A TOYOTA DEALER. THE DEALER DIAGNOSED THE DRIVER'S FRONT AND REAR TIRES FAILED…
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TL*- THE CONTACT CALLED REGARDING THE TIRES ON THE 2003 TOYOTA SIENNA. THE TIRE SIZE WAS P21565R15. WHILE DRIVING THE VEHICLE BEGAN TO VIBRATE. THE DRIVER WAS UNSURE OF THE VEHICLE'S SPEED AT THE TIME OF THE FAILURE. THE VEHICLE WAS TAKEN TO A TOYOTA DEALER. THE DEALER DIAGNOSED THE DRIVER'S FRONT AND REAR TIRES FAILED. THE DEALER STATED THAT THE BELTS SHEARED OFF IN BOTH TIRES. THE TIRES WERE AVAILABLE. *AK
NHTSA ODI #10181248
63,500 miles · Nov 15, 2006
TiresCrash
DT*: THE CONTACT STATED WHILE DRIVING 70 MPH, THE RIGHT REAR TIRE TREAD SEPARATED FROM THE BELT AND THE VEHICLE WENT INTO A DITCH. A POLICE REPORT WAS TAKEN AND NO INJURIES WERE SUSTAINED. THE TIRES WERE REGULARLY SERVICED PRIOR TO THE INCIDENT. THERE WAS NO WARNING PRIOR TO THE SEPARATION. UPDATED 12/18/2006 - *NM
NHTSA ODI #10173572
31,024 miles · Nov 1, 2006
Service Brakes, Hydraulic
BEGAN HAVING INDICATOR LIGHTS ON DASHBOARD OF MY VEHICLE (TOYOTA SIENNA 2002) COME ON FOR NO APPARENT REASON; SPECIFICALLY, THE CSV AND BRAKE LIGHTS CONCURRENTLY. IT SEEMED TO OCCUR MORE WHEN TEMPERATURE WAS COLD OUTSIDE. INITIALLY THOUGHT IT WAS A FAULTY SENSOR, BUT WHEN THE INTERMITTENT NATURE OF FAULT BECAME MORE FREQUENT, …
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BEGAN HAVING INDICATOR LIGHTS ON DASHBOARD OF MY VEHICLE (TOYOTA SIENNA 2002) COME ON FOR NO APPARENT REASON; SPECIFICALLY, THE CSV AND BRAKE LIGHTS CONCURRENTLY. IT SEEMED TO OCCUR MORE WHEN TEMPERATURE WAS COLD OUTSIDE. INITIALLY THOUGHT IT WAS A FAULTY SENSOR, BUT WHEN THE INTERMITTENT NATURE OF FAULT BECAME MORE FREQUENT, WAS CONCERNED COULD BE A SERIOUS BRAKE PROBLEM. I TOOK TO DEALER; DIAGNOSIS WAS A 'FAULTY SENSOR' ON THE WHEEL'S "SENSOR/HUB ASSEMBLY". APPARENTLY, IT IS IMPOSSIBLE TO REPLACE THE FAULTY SENSOR WITHOUT REPLACING THE COMPLETE ASSEMBLY AT A COST OF OVER $600 FOR THE PART, NOT INCLUDING LABOR, AT $115/HR. (IT ALSO TOOK THEM AN HR JUST TO DIAGNOSE, SO ADD ANOTHER $115). THEY DISABLED SENSOR WHILE PART ON ORDER, WHICH MEANT THAT MY ANTI-LOCK BREAKS - A KEY SAFETY FEATURE OF THE VEHICLE-- WILL NOT WORK UNTIL PART IS REPLACED. WHILE MY CAR IS OVER 4 YRS OLD, IT ONLY HAS 31,042 MILES ON IT. I FIND IT UNBELIEVABLE THAT A PART OF THIS SIGNIFICANCE TO SAFETY HAS FAILED AT SUCH A MINIMAL AMOUNT OF MILES. MOREOVER, IT WAS REPORTED TO ME BY DEALER'S SERVICE TECH, THAT THEY "HARDLY EVER HAVE FAILURES OF THIS PART". IT MAY BE A STATISTICAL ANOMALY...OR NOT...PERHAPS THEY HAVE DISCOURAGED FOLKS FROM REPORTING THIS VERY COSTLY FAILURE OF A KEY SAFETY RELATED PART. *NM
NHTSA ODI #10172370
Mileage unknown · Sep 16, 2006
Latches/locks/linkages
THE POWER SLIDING DOOR INTERMITTENTLY DOES NOT OPEN PROPERLY USING THE POWER SWITCH OR REMOTE CONTROL WHEN I TRY TO OPEN IT MANUALLY, THE DOOR RETURNS TO THE CLOSED POSITION WHILE BEING OPENED AND MY ARM IS IN DANGER OF BEING CRUSHED. *NM
NHTSA ODI #10168427
Mileage unknown · Jun 26, 2006
StructureVisibility
I HAVE A 2002 TOYOTA SIENNA VAN. LAST YEAR THE DRIVER'S SIDE RUBBER HOLDING AND SEALING THE WINDSHIELD CAME OUT. ALLOWING WATER INTO THE CAR UNDER AND AROUND THE STEERING COLUMN. TOYOTA CHARGED ME FOR THE REPAIR AND SAID IT WAS A FLUKE. YESTERDAY, THE PASSENGER SIDE FAILED AGAIN ALLOWING WIND AND WATER INTO THE CAR. I HAVE SINCE…
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I HAVE A 2002 TOYOTA SIENNA VAN. LAST YEAR THE DRIVER'S SIDE RUBBER HOLDING AND SEALING THE WINDSHIELD CAME OUT. ALLOWING WATER INTO THE CAR UNDER AND AROUND THE STEERING COLUMN. TOYOTA CHARGED ME FOR THE REPAIR AND SAID IT WAS A FLUKE. YESTERDAY, THE PASSENGER SIDE FAILED AGAIN ALLOWING WIND AND WATER INTO THE CAR. I HAVE SINCE LEARNED OF ANOTHER SIENNA OWNER THAT HAD THE SAME PROBLEM. *JB
NHTSA ODI #10160727
52,000 miles · Apr 14, 2006
Service Brakes, Hydraulic
DT*: THE CONTACT STATED WHILE THE BRAKE PEDAL WAS DEPRESSED, THE FRONT BRAKES SQUEAL. THE BRAKES HAVE BEEN PROPERLY MAINTAINED AND THE ROTORS HAVE BEEN REPLACED, BUT THE NOISE STILL OCCURS. THE MANUFACTURER SENT A TECHNICIAN, WHICH DETERMINED THIS WAS NORMAL OPERATING CONDITIONS. THE CONTACT FELT THAT SINCE THE NOISE CAME WH…
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DT*: THE CONTACT STATED WHILE THE BRAKE PEDAL WAS DEPRESSED, THE FRONT BRAKES SQUEAL. THE BRAKES HAVE BEEN PROPERLY MAINTAINED AND THE ROTORS HAVE BEEN REPLACED, BUT THE NOISE STILL OCCURS. THE MANUFACTURER SENT A TECHNICIAN, WHICH DETERMINED THIS WAS NORMAL OPERATING CONDITIONS. THE CONTACT FELT THAT SINCE THE NOISE CAME WHENEVER THE BRAKES WERE APPLIED IT WAS A SAFETY ISSUE. UPDATED 05/16/2006. *AK
NHTSA ODI #10155378
78,000 miles · Jan 30, 2006
Seat Belts
DT*: THE CONTACT STATED THE FRONT DRIVER'S SEATBELT RELEASED FROM THE BUCKLE ASSEMBLY WITHOUT WARNING. AFTERWARDS, THE BUCKLE ASSEMBLY WAS DIFFICULT TO LOCK. THE VEHICLE HAS NOT BEEN SEEN BY A DEALER.
NHTSA ODI #10149036
Official recalls
1Apr 20, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2010 SIENNA PASSENGER VEHICLES MANUFACTURED BETWEEN AUGUST 7, 1997 AND JANUARY 4, 2010, CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON DISTRICT OF COLUMBIA, VIRGINIA, WEST VIRGINIA, AND WISCONSIN. THE SUBJECT VEHICLES ARE EQUIPPED WITH THE SPARE TIRE STOWED UNDER THE VEHICLE. IF THE VEHICLE IS OPERATED IN THE COLD CLIMATE REGIONS OF THE UNITED STATES WHERE ROAD SALT IS FREQUENTLY USED, WATER SPLASHED BACKWARDS WITH HIGH CONCENTRATIONS OF ROAD SALT CAN REACH THE SPARE TIRE CARRIER AND CORRODE THE SPARE TIRE CARRIER ASSEMBLY CABLE.
Consequence & remedy
Consequence: THE CABLE MAY BREAK DUE TO EXCESSIVE CORROSION AND THE SPARE TIRE MAY SEPARATE FROM THE VEHICLE, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy: TOYOTA WILL NOTIFY OWNERS WITH AN INTERIM LETTER INITIALLY INSTRUCTING THEM TO BRING THEIR VEHICLE TO AUTHORIZED DEALERS TO INSPECT FOR CORROSION. A SECOND NOTICE WILL BE SENT WHEN THE PERMANENT REMEDY IS AVAILABLE. FOR MORE INFORMATION, PLEASE SEE TOYOTA'S AMENDED RECALL REPORT OF JULY 19, 2010. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OCTOBER 12, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗