IllustrationBRAKE SQUEAL ON 2002 TOYOTA SIENNA. DEALER SAID THIS IS NORMAL.
2002 Toyota Sienna
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2002 Toyota Sienna do not stand out strongly from the model-year median of 183.
About this comparison →How this year compares
Owner complaints by model year
Compare all Sienna years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
240–25K
2125–50K
2150–75K
2575–100K
18100–150K
11150K+
120 reports with mileage · 61 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Structure. Review the 42 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Latches/locks/linkages. Review the 27 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 24 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
16 crash reports4 fire reports9 injury reports
Service Brakes, Hydraulic complaints
19 reports2002 TOYOTA SIENNA WITH 47,542 MILES BRAKES SQUEAK WHEN STOPPING. TOYOTA SAYS THERE IS A TSB BUT THAT I HAVE EXCEEDED THE MILEAGE UNDER WHICH THEY WILL FIX THE ISSUE. SEEMS THAT IF THE BRAKES HAVE AN ISSUE TOYOTA SHOULD FIX THE PROBLEM REGARDLESS. ANOTHER EXAMPLE OF TOYOTA NOT SUPPORTING FAULTY PRODUCTS, IN MY OPINION. VERY …
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2002 TOYOTA SIENNA WITH 47,542 MILES BRAKES SQUEAK WHEN STOPPING. TOYOTA SAYS THERE IS A TSB BUT THAT I HAVE EXCEEDED THE MILEAGE UNDER WHICH THEY WILL FIX THE ISSUE. SEEMS THAT IF THE BRAKES HAVE AN ISSUE TOYOTA SHOULD FIX THE PROBLEM REGARDLESS. ANOTHER EXAMPLE OF TOYOTA NOT SUPPORTING FAULTY PRODUCTS, IN MY OPINION. VERY FRUSTRATED WITH SERVICE RECEIVED FROM TOYOTA AFTER DEALING WITH THIS AND OIL SLUDGING ISSUES AND THEIR LACK OF CONCERN FOR CUSTOMERS. I STRONGLY RECOMMEND THAT ANYONE LOOKING FOR A VEHICLE LOOK ELSE WHERE, IN MY OPINION. YOU DO NOT GET WHAT YOU THINK YOU ARE GETTING WHEN YOU PURCHASE A TOYOTA, IN MY OPINION. I THOUGHT TOYOTA MEANT RELIABLE, LONG LASTING ETC. NOT SO IN MY EXPERIENCE OF DEALING WITH THIS VEHICLE. THIS IS MY FIRST AND LAST TOYOTA. BUYERS BEWARE! AND GOODLUCK IF YOU CHOOSE TO IGNORE THIS WARNING.*AK
WHILE DRIVING 10 MPH, THE ABS MALFUNCTIONED. EVEN WHEN DRIVING ON DRY PAVEMENT THE BRAKING DISTANCE INCREASED. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, BUT THE DEALER WAS NOT ABLE TO DUPLICATE THE PROBLEM. *AK THE VEHICLE FAILED TWICE AT INTERSECTIONS, TWICE ATTEMPTING TO COME TO A STOP TO PARK AND ONCE WHEN GOING DOW…
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WHILE DRIVING 10 MPH, THE ABS MALFUNCTIONED. EVEN WHEN DRIVING ON DRY PAVEMENT THE BRAKING DISTANCE INCREASED. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, BUT THE DEALER WAS NOT ABLE TO DUPLICATE THE PROBLEM. *AK THE VEHICLE FAILED TWICE AT INTERSECTIONS, TWICE ATTEMPTING TO COME TO A STOP TO PARK AND ONCE WHEN GOING DOWN A HILL. (ALWAYS UNDER 10 MPH) *SC *JB
BRAKES SQUEALING AT LOW SPEEDS. I HAVE REPEATEDLY TAKEN THE VEHICLE IN FOR THIS ISSUE TO BE TOLD IT IS NOT A SAFETY ISSUE - ERGO, THEY CANNOT FIX IT. *AK
MY 2002 TOYOTA SIENNA BRAKES SQUEAK. THE SERVICE TECHNICIANS HAVE CHECKED THEM SEVERAL TIMES AND CAN'T FIND THE PROBLEM. TOYOTA KNOWS ABOUT THE PROBLEM AND IS SAID TO BE WORKING ON IT (SOMETHING WITH THE REAR BRAKE DRUMS). THEY CLAIM THAT THE BRAKES ARE SAFE AND WORK PROPERLY. HOW CAN THIS BE WITH SUCH A NOISE GOING ON? I D…
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MY 2002 TOYOTA SIENNA BRAKES SQUEAK. THE SERVICE TECHNICIANS HAVE CHECKED THEM SEVERAL TIMES AND CAN'T FIND THE PROBLEM. TOYOTA KNOWS ABOUT THE PROBLEM AND IS SAID TO BE WORKING ON IT (SOMETHING WITH THE REAR BRAKE DRUMS). THEY CLAIM THAT THE BRAKES ARE SAFE AND WORK PROPERLY. HOW CAN THIS BE WITH SUCH A NOISE GOING ON? I DON'T WISH TO FIND OUT THAT THEY WERE INDEED NOT SAFE AFTER THEY FAIL. *LA
I OWN A 2002 TOYOTA SIENNA AND THERE IS A PROBLEM WITH THE REAR BRAKE ROTOR DRUM AND PAD. FREQUEST SQUEALING AND PREMATURE PAD WEAR IS EVIDENT SINCE 5,000 MILES. THE DEALER TOLD US TOYOTA RECOGNIZES THE PROBLEM AND WILL INVESTIGATE A SOLUTION. THEY ORIGINALLY STATED THEY EXPECTED A REPLY BY TOYOTA BY JULY/AUGUST 2002. WE STIL…
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I OWN A 2002 TOYOTA SIENNA AND THERE IS A PROBLEM WITH THE REAR BRAKE ROTOR DRUM AND PAD. FREQUEST SQUEALING AND PREMATURE PAD WEAR IS EVIDENT SINCE 5,000 MILES. THE DEALER TOLD US TOYOTA RECOGNIZES THE PROBLEM AND WILL INVESTIGATE A SOLUTION. THEY ORIGINALLY STATED THEY EXPECTED A REPLY BY TOYOTA BY JULY/AUGUST 2002. WE STILL DO NOT HAVE ANY INFORMATION THAT LEADS US TO BELIEVE THIS ISSUE WILL BE RESOPLVED ANYTIME SOON. *AK
THE REAR BRAKES HAVE BEEN SQUEAKING.I HAVE HAD THEM CHECKED BY THE DEALER 3 TIMES AND EACH TIME I WAS TOLD THEY WERE FINE.NOW THEY HAVE CONTINUED TO SQUEAK AND NOW NEED TO BE REPLACED.I AM CONCERNED ABOUT THE SAFETY OF THE MANUFACURED BRAKE PADS.*AK
THE REAR BRAKES SQUEAKED EXCESSIVELY WHEN BRAKING. THE DEALER ADVISED THAT THE PROBLEM WAS CAUSED BY THE FEDERAL GOVERNMENT'S CHANGE IN THE WAY MANUFACTURERS MAKE BRAKE SHOES AND WERE UNABLE TO REMEDY THE PROBLEM. THE CONSUMER IS VERY CONCERNED ABOUT THE EFFECTIVENESS OF THE BRAKES. *NLM
THE BRAKES FAILED, WHICH CAUSED CONSUMER TO LOSE CONTROL OF THE VEHICLE, WHICH RESULTED IN AN ACCIDENT. *JB
Official recalls
110V160000 · Structure
Apr 20, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2010 SIENNA PASSENGER VEHICLES MANUFACTURED BETWEEN AUGUST 7, 1997 AND JANUARY 4, 2010, CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON DISTRICT OF COLUMBIA, VIRGINIA, WEST VIRGINIA, AND WISCONSIN. THE SUBJECT VEHICLES ARE EQUIPPED WITH THE SPARE TIRE STOWED UNDER THE VEHICLE. IF THE VEHICLE IS OPERATED IN THE COLD CLIMATE REGIONS OF THE UNITED STATES WHERE ROAD SALT IS FREQUENTLY USED, WATER SPLASHED BACKWARDS WITH HIGH CONCENTRATIONS OF ROAD SALT CAN REACH THE SPARE TIRE CARRIER AND CORRODE THE SPARE TIRE CARRIER ASSEMBLY CABLE.
Consequence & remedy
Consequence: THE CABLE MAY BREAK DUE TO EXCESSIVE CORROSION AND THE SPARE TIRE MAY SEPARATE FROM THE VEHICLE, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy: TOYOTA WILL NOTIFY OWNERS WITH AN INTERIM LETTER INITIALLY INSTRUCTING THEM TO BRING THEIR VEHICLE TO AUTHORIZED DEALERS TO INSPECT FOR CORROSION. A SECOND NOTICE WILL BE SENT WHEN THE PERMANENT REMEDY IS AVAILABLE. FOR MORE INFORMATION, PLEASE SEE TOYOTA'S AMENDED RECALL REPORT OF JULY 19, 2010. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OCTOBER 12, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE01036 · Engine Compartment Fire
Opened Oct 19, 2001 · Closed Feb 11, 2002
Status: closed (inferred from source dates) · Engine And Engine Cooling
No summary supplied.