Illustration2002 TOYOTA SIENNA 3RD ROW SEAT HAS FAULTY SEAT BELT. SEAT BELT WILL NOT RETRACT ON LEFT SIDE OF LAST SEAT. ONLY USED SPARINGLY, STUCK WILL NOT RETRACT. *TR
2002 Toyota Sienna
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2002 Toyota Sienna do not stand out strongly from the model-year median of 183.
About this comparison →How this year compares
Owner complaints by model year
Compare all Sienna years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
240–25K
2125–50K
2150–75K
2575–100K
18100–150K
11150K+
120 reports with mileage · 61 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Structure. Review the 42 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Latches/locks/linkages. Review the 27 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 24 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
16 crash reports4 fire reports9 injury reports
Seat Belts complaints
7 reportsI BOUGHT A USED SIENNA MINI VAN FROM TOYOTA IN MD WITH 55.000 MILES ON IT WITH ALL THE WARRANTIES.WHEN WE WENT TO USE THE REAR SEAT BELT ON DRIVER'S SIDE WE NOTICED IT WOULD NOT RETRACT. WE TOOK IT TO DEALER ,AND AFTER HAVING IT FOR A FEW DAYS THEY CALLED ME AND TOLD ME THAT THE REAR SEAT BELTWAS NOT UNDER WARRANTY, AND IT…
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I BOUGHT A USED SIENNA MINI VAN FROM TOYOTA IN MD WITH 55.000 MILES ON IT WITH ALL THE WARRANTIES.WHEN WE WENT TO USE THE REAR SEAT BELT ON DRIVER'S SIDE WE NOTICED IT WOULD NOT RETRACT. WE TOOK IT TO DEALER ,AND AFTER HAVING IT FOR A FEW DAYS THEY CALLED ME AND TOLD ME THAT THE REAR SEAT BELTWAS NOT UNDER WARRANTY, AND IT WOULD BE $ 500.00 TO REPLACE. THEN THE THE MAMAGER FOR THE PARTS DEPARTMENT CALED ME, AND SAID THAT THEY WILL COVER HALF THE BILL.I DECLINED SINCE WE NEVER USED THAT SEAT BELT .THEN HE TOLD ME THAT HE WOULD TALK TO THE USED CAR DEPARTMENT ABOUT COVERING SOME OF THE COST HE HAS NOT RETORNED MY CALLS AND EHEN I GO INTO THE DEALERSHIP THEY TOLD ME HE WAS OUT SICK.WERE EXECTING OUR 4 TH CHILD AND WE NEEDED A WORKING SEAT BELT SO WE HAD THE OPTION OF USING THE REAR SEAT BELT SINCE WE STILL WERE MAKING PAYMENTS ON THIS MINI VAN.WE ALSO HAD A MID SEAT THAT SEEMED TO BE LOOSE, AND THE PART NUMBER THEY GAVE ME WAS WRONG .CAN YOU HELP ME WITH THIS SINCERLY , A AM ACONCERNED MOTHER. *AK
SEAT BELT FAILURE ON 5 OF 7 SEATS IN 2002 TOYOTA SIENNA VAN - MULTIPLE TIMES AND CONTINIOUS AND ON-GOING PROBLEM - ONLY 3 WORK AS OF NOW (3-21-07). DEALER WILL NOT REPAIR OR CONCERNED WITH.*AK
DT*: THE CONTACT STATED THE FRONT DRIVER'S SEATBELT RELEASED FROM THE BUCKLE ASSEMBLY WITHOUT WARNING. AFTERWARDS, THE BUCKLE ASSEMBLY WAS DIFFICULT TO LOCK. THE VEHICLE HAS NOT BEEN SEEN BY A DEALER.
REAR SEAR BELT BUCKLE REFUSES TO LATCH. A CHILD CAR SEAT CANNOT BE INSTALLED IN THIS SEAT. *JB
WHILE AT A COMPLETE STOP, MY VEHICLE WAS STRUCK AT THE SEVEN O'CLOCK POSITION. DURING THE ACCIDENT, THE SEAT BELT RETRACTORS ALLOWED THE BELT WEBBING TO EXTEND BEYOND 25 MM WITHOUT RESTRAINING THE OCCUPANTS. ALL SEAT BELTED OCCUPANTS STRUCK THE VEHICLE INTERIOR DIRECTLY IN FRONT OF THEIR PROSPECTIVE POSITION. THE FORCE OF ACCELE…
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WHILE AT A COMPLETE STOP, MY VEHICLE WAS STRUCK AT THE SEVEN O'CLOCK POSITION. DURING THE ACCIDENT, THE SEAT BELT RETRACTORS ALLOWED THE BELT WEBBING TO EXTEND BEYOND 25 MM WITHOUT RESTRAINING THE OCCUPANTS. ALL SEAT BELTED OCCUPANTS STRUCK THE VEHICLE INTERIOR DIRECTLY IN FRONT OF THEIR PROSPECTIVE POSITION. THE FORCE OF ACCELERATION AND SUBSEQUENT SECONDARY IMPACT WAS SUFFICIENT TO CAUSE MODERATE FACIAL LACERATIONS. ELR PERFORMANCE IS BELIEVED TO BE NON-COMPLIANT WITH CFR TITLE 49 PART 571.208 - 571.209 OF THE FEDERAL MOTOR VEHICLE SAFETY STANDARDS AND REGULATIONS. *NM
MIDDLE TO REAR SEAT W/FAILURE; THE SEAT BELTS LOCK-UP UPON MOVEMENT WHERE THE SHOULDER PORTION GETS TIGHTER WITH THE SLIGHTEST MOVEMENT. IN ORDER TO MAINTAIN USAGE OF THE SHOULDER BELT, THE OCCUPANT(S) MUST REMOVE THE SEAT BELT AND REFASTEN. PLEASE DESCRIBE DETAILS. TS
Official recalls
110V160000 · Structure
Apr 20, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2010 SIENNA PASSENGER VEHICLES MANUFACTURED BETWEEN AUGUST 7, 1997 AND JANUARY 4, 2010, CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON DISTRICT OF COLUMBIA, VIRGINIA, WEST VIRGINIA, AND WISCONSIN. THE SUBJECT VEHICLES ARE EQUIPPED WITH THE SPARE TIRE STOWED UNDER THE VEHICLE. IF THE VEHICLE IS OPERATED IN THE COLD CLIMATE REGIONS OF THE UNITED STATES WHERE ROAD SALT IS FREQUENTLY USED, WATER SPLASHED BACKWARDS WITH HIGH CONCENTRATIONS OF ROAD SALT CAN REACH THE SPARE TIRE CARRIER AND CORRODE THE SPARE TIRE CARRIER ASSEMBLY CABLE.
Consequence & remedy
Consequence: THE CABLE MAY BREAK DUE TO EXCESSIVE CORROSION AND THE SPARE TIRE MAY SEPARATE FROM THE VEHICLE, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy: TOYOTA WILL NOTIFY OWNERS WITH AN INTERIM LETTER INITIALLY INSTRUCTING THEM TO BRING THEIR VEHICLE TO AUTHORIZED DEALERS TO INSPECT FOR CORROSION. A SECOND NOTICE WILL BE SENT WHEN THE PERMANENT REMEDY IS AVAILABLE. FOR MORE INFORMATION, PLEASE SEE TOYOTA'S AMENDED RECALL REPORT OF JULY 19, 2010. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OCTOBER 12, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1PE01036 · Engine Compartment Fire
Opened Oct 19, 2001 · Closed Feb 11, 2002
Status: closed (inferred from source dates) · Engine And Engine Cooling
No summary supplied.