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2002 Toyota Sienna

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2002 Toyota Sienna do not stand out strongly from the model-year median of 183.

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When problems were reported

Mileage at the reported incident

120 reports with mileage · 61 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Structure. Review the 42 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Latches/locks/linkages. Review the 27 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 24 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

16 crash reports4 fire reports9 injury reports

Latches/locks/linkages complaints

27 reports
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157,300 miles · Jun 18, 2009
Latches/locks/linkages

OUTSIDE DOOR LATCH ON MANUAL SLIDING DOOR BROKE. INSIDE LATCH STILL WORKS. POWER SLIDING DOOR REFUSES TO OPEN. PRIOR TO FAILURE, IT WOULD TRY TO CLOSE SEVERAL TIMES BEFORE ACTUALLY LATCHING SHUT. NO RESPONSE FROM LOCAL DEALER. *TR

NHTSA ODI #10274199

81,000 miles · Dec 28, 2008
Latches/locks/linkages

BOUGHT A CERTIFIED USED 2002 TOYOTA SIENNA XLE FROM A TOYOTA DEALERSHIP IN JULY 2007. WHILE INSPECTING IT, THE DRIVER'S SIDE SLIDING DOOR WAS ACTING UP. THEY TRIED TO FIX IT A COUPLE OF TIMES THEN VERBALLY ASKED ME TO BRING IT BACK WHEN THEY HAD THE RIGHT PARTS. 2 WEEKS LATER, I BROUGHT IT IN AT THEIR REQUEST AND THEY 'FIXED' I…

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BOUGHT A CERTIFIED USED 2002 TOYOTA SIENNA XLE FROM A TOYOTA DEALERSHIP IN JULY 2007. WHILE INSPECTING IT, THE DRIVER'S SIDE SLIDING DOOR WAS ACTING UP. THEY TRIED TO FIX IT A COUPLE OF TIMES THEN VERBALLY ASKED ME TO BRING IT BACK WHEN THEY HAD THE RIGHT PARTS. 2 WEEKS LATER, I BROUGHT IT IN AT THEIR REQUEST AND THEY 'FIXED' IT. AFTER I LEFT THE SHOP I NOTICED IT WAS ACTING UP. I WAS MADE TO PAY FOR THE REPAIRS BY THE TOYOTA DEALERSHIP. THIS DOOR IS ACTING UP RIGHT NOW. *TR

NHTSA ODI #10252953

700,000 miles · Dec 20, 2008
Latches/locks/linkages

1. TRUNK DOOR LATCH BROKEN 2. PASSENGER SIDE SLIDING DOOR COULD NOT CLOSE. NEED TO CHANGE TO MANUAL MODE. *TR

NHTSA ODI #10252325

80,000 miles · Nov 28, 2008
Latches/locks/linkages

OUR 2002 TOYOTA SIENNA AUTOMATIC LOCK SYSTEM STARTED SPONTANEOUSLY LOCKING AND UNLOCKING ITSELF. IT WILL DO THIS WHILE IT IS PARKED OR WHILE DRIVING ON THE HIGHWAY. IT MAY DO IT ONCE OR TWICE, OR REPEATEDLY LOCK AND UNLOCK 15 TIMES OR MORE, EVEN DURING A SHORT COMMUTE. IT OCCURS RANDOMLY, SOMETIMES MULTIPLE TIMES A DAY, AND S…

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OUR 2002 TOYOTA SIENNA AUTOMATIC LOCK SYSTEM STARTED SPONTANEOUSLY LOCKING AND UNLOCKING ITSELF. IT WILL DO THIS WHILE IT IS PARKED OR WHILE DRIVING ON THE HIGHWAY. IT MAY DO IT ONCE OR TWICE, OR REPEATEDLY LOCK AND UNLOCK 15 TIMES OR MORE, EVEN DURING A SHORT COMMUTE. IT OCCURS RANDOMLY, SOMETIMES MULTIPLE TIMES A DAY, AND SOMETIMES NOT FOR SEVERAL DAYS. RARELY WILL THE VAN STAY LOCKED WHEN PARKED. IT IS VERY DISTRACTING AND A BIG SAFETY ISSUE. I HAVE TRIED TO HAVE IT REPAIRED TWICE, AT 2 DIFFERENT TOYOTA DEALERSHIPS. I WAS TOLD THEY COULD NOT FIND THE SOURCE OF THE PROBLEM, AS IT DID NOT LOCK AND UNLOCK WHILE IT WAS IN THEIR CARE. OF COURSE, IT RECURRED BEFORE I RETURNED HOME. *TR

NHTSA ODI #10250038

10,000 miles · Nov 6, 2008
Latches/locks/linkages

DRIVER'S AND PASSENGER'S SIDE AUTOMATIC SLIDING DOORS HAVE BEEN INTERMITTENTLY MALFUNCTIONING EVEN AFTER WARRANTY REPAIRS IN THE PAST. SOMETIME, THE SLIDING DOORS FAIL TO CLOSE AND STAY OPEN, ONLY TO BE CLOSED MANUALLY. *TR

NHTSA ODI #10247837

82,000 miles · Oct 6, 2008
Latches/locks/linkagesStructure

DRIVERS SIDE SLIDING DOOR (POWER) WILL NO LONGER WORK EXCEPT MANUALLY. AN ANNUNCIATOR ON THE DASH INDICATE "PWR DOOR" IN RED. *TR

NHTSA ODI #10244462

70,631 miles · Oct 5, 2008
Latches/locks/linkages

POWER DOOR FAILING TO OPEN AND CLOSE PROPERLY. THIS HAS BEEN AN ISSUE SINCE WE PURCHASED THE VAN IN 2004. THE DOORS WOULD SOME TIMES NOT OPEN UNDER POWER OR WOULD NOT CLOSE UNDER POWER. WE HAD TO MANUALLY CLOSE/OPEN THE DOOR. THE PASSENGER SIDE DOOR NOW WILL NOT CLOSE UNDER POWER. WHEN THE PROBLEM WAS INTERMITTENT, WE TOO…

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POWER DOOR FAILING TO OPEN AND CLOSE PROPERLY. THIS HAS BEEN AN ISSUE SINCE WE PURCHASED THE VAN IN 2004. THE DOORS WOULD SOME TIMES NOT OPEN UNDER POWER OR WOULD NOT CLOSE UNDER POWER. WE HAD TO MANUALLY CLOSE/OPEN THE DOOR. THE PASSENGER SIDE DOOR NOW WILL NOT CLOSE UNDER POWER. WHEN THE PROBLEM WAS INTERMITTENT, WE TOOK THE VAN TO THE DEALER AND THEY SAID THERE WAS NO PROBLEM. DOING SOME RESEARCH ON THE INTERNET THE REPAIR RUNS IN THE $1500-$1800 RANGE. *TR

NHTSA ODI #10244455

131,000 miles · Jul 27, 2008
Electrical SystemLatches/locks/linkages

IN 2003, ECU UNIT WAS REPLACED ON PASSENGER SIDE REAR POWER SLIDING DOOR AS DOOR WOULD INTERMITTENTLY NOT OPEN OR CLOSE. HAS CONTINUED WITH INTERMITTENT PROBLEM SINCE REPLACEMENT UNTIL IT FINALLY WOULD OPEN BY NOT CLOSE. GIVEN THE VERY HIGH VOLUME OF COMPLAINTS ABOUT THIS PROBLEM ON ALL YEARS OF THE TOYOTA SIENNA, I WOULD LIKE…

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IN 2003, ECU UNIT WAS REPLACED ON PASSENGER SIDE REAR POWER SLIDING DOOR AS DOOR WOULD INTERMITTENTLY NOT OPEN OR CLOSE. HAS CONTINUED WITH INTERMITTENT PROBLEM SINCE REPLACEMENT UNTIL IT FINALLY WOULD OPEN BY NOT CLOSE. GIVEN THE VERY HIGH VOLUME OF COMPLAINTS ABOUT THIS PROBLEM ON ALL YEARS OF THE TOYOTA SIENNA, I WOULD LIKE FOR THE ODI TO OPEN AN INVESTIGATION. ALL YOU HAVE TO DO IS GOOGLE "TOYOTA SIENNA POWER SLIDING DOOR PROBLEMS" AND YOU END UP WITH MULTIPLE THOUSANDS OF HITS, WITH MOST BEING CHAT SITES WITH MULTIPLE COMPLAINT THREADS. *TR

NHTSA ODI #10235950

60,000 miles · Jul 19, 2008
Latches/locks/linkages

I HAVE A SIENNA XLE 2002 WITH THE ELECTRONIC SLIDING DOORS. FROM THE INSIDE OF THE VAN, THERE ARE THREE BUTTONS TO OPEN THE DOORS; ONE ON THE CONSOLE, ONE ON THE COLUMNS BETWEEN FRONT AND BACK SEATS AND ONE BUTTON IN THE HANDLE. PERIODICALLY THE SLIDING DOORS WILL NOT SHUT OR THEY WILL NOT OPEN. THE LAST TIME THIS HAPPENED WA…

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I HAVE A SIENNA XLE 2002 WITH THE ELECTRONIC SLIDING DOORS. FROM THE INSIDE OF THE VAN, THERE ARE THREE BUTTONS TO OPEN THE DOORS; ONE ON THE CONSOLE, ONE ON THE COLUMNS BETWEEN FRONT AND BACK SEATS AND ONE BUTTON IN THE HANDLE. PERIODICALLY THE SLIDING DOORS WILL NOT SHUT OR THEY WILL NOT OPEN. THE LAST TIME THIS HAPPENED WAS JULY 16, 2008 WHEN THE KIDS IN THE BACK DRIVER'S SIDE TRIED TO OPEN THE SLIDING DOOR AND COULD NOT. WE TRIED EVERYTHING AND IT WAS JAMMED SHUT. IT SEEMS LIKE THE BUTTON IN THE HANDLE WAS STUCK (WHICH HAS HAPPENED BEFORE). THIS IS A VERY DANGEROUS SITUATION IF THERE WAS AN ACCIDENT OR ROLL OVER AND MY PASSENGERS COULD NOT GET OUT. I BELIEVE THIS IS A DEFECT AS I HAVE READ MANY COMPLAINTS ABOUT THIS PROBLEM. MY SIENNA IS STILL UNDER WARRANTY (7 YEARS), BUT TOYOTA WILL NOT WARRANTY THIS LOCK RELEASE BUTTON PROBLEM BECAUSE THEY SAY IT IS PART OF THE HANDLE AND THE HANDLE IS NOT UNDER WARRANTY. I COUNTERED THAT THE HANDLE IS FINE, IT IS JUST THE BUTTON DESIGNED IN THE HANDLE THAT IS BROKEN. IF THE BUTTON WAS SITUATED ELSEWHERE IN THE DOOR, I AM SURE IT WOULD BE COVERED. TOYOTA WILL NOT TAKE RESPONSIBILITY FOR THIS SERIOUS PROBLEM THAT THEY BLATANTLY KNOW ABOUT. *TR

NHTSA ODI #10234922

78,500 miles · Apr 11, 2008
Latches/locks/linkages

AUTOMATIC DOOR LOCKS SUDDENLY AND WITHOUT CAUSE LOCK AND UNLOCK. SOMETIMES IT'S WHILE WE'RE DRIVING, SOMETIMES WHILE PARKED. SOMETIMES IT'S FRONT DOORS ONLY, SOMETIMES BACK ONLY, SOMETIMES ALL OF THEM. IT SEEMS TO HAPPEN WHEN IT'S WET (SO FAR, SNOWING), THOUGH NOT ALWAYS. ONE CAN BE LOCKED INSIDE THE VEHICLE OR LEAVE IT LOCKED A…

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AUTOMATIC DOOR LOCKS SUDDENLY AND WITHOUT CAUSE LOCK AND UNLOCK. SOMETIMES IT'S WHILE WE'RE DRIVING, SOMETIMES WHILE PARKED. SOMETIMES IT'S FRONT DOORS ONLY, SOMETIMES BACK ONLY, SOMETIMES ALL OF THEM. IT SEEMS TO HAPPEN WHEN IT'S WET (SO FAR, SNOWING), THOUGH NOT ALWAYS. ONE CAN BE LOCKED INSIDE THE VEHICLE OR LEAVE IT LOCKED AND RETURN TO FIND IT UNLOCKED. DEALERS ALONG COLORADO FRONT RANGE HAVEN'T HEARD OF THIS PROBLEM. AN INTERNET SITE SUGGESTED A SHIELDED SECURITY SYSTEM HARNESS HAS FIXED THE PROBLEM FOR SOME OTHERS. VEHICLE IS NEARLY 6 YEARS OLD WITH 80K MILES. IT'S NEVER HAPPENED BEFORE 2/14/08, AND IT'S HAPPENED 6-8 TIMES SINCE - THOUGH VERY INTERMITTENTLY. *TR

NHTSA ODI #10224224

Official recalls

1

10V160000 · Structure

Apr 20, 2010

TOYOTA IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2010 SIENNA PASSENGER VEHICLES MANUFACTURED BETWEEN AUGUST 7, 1997 AND JANUARY 4, 2010, CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON DISTRICT OF COLUMBIA, VIRGINIA, WEST VIRGINIA, AND WISCONSIN. THE SUBJECT VEHICLES ARE EQUIPPED WITH THE SPARE TIRE STOWED UNDER THE VEHICLE. IF THE VEHICLE IS OPERATED IN THE COLD CLIMATE REGIONS OF THE UNITED STATES WHERE ROAD SALT IS FREQUENTLY USED, WATER SPLASHED BACKWARDS WITH HIGH CONCENTRATIONS OF ROAD SALT CAN REACH THE SPARE TIRE CARRIER AND CORRODE THE SPARE TIRE CARRIER ASSEMBLY CABLE.

Consequence & remedy

Consequence: THE CABLE MAY BREAK DUE TO EXCESSIVE CORROSION AND THE SPARE TIRE MAY SEPARATE FROM THE VEHICLE, POSSIBLY RESULTING IN A VEHICLE CRASH.

Remedy: TOYOTA WILL NOTIFY OWNERS WITH AN INTERIM LETTER INITIALLY INSTRUCTING THEM TO BRING THEIR VEHICLE TO AUTHORIZED DEALERS TO INSPECT FOR CORROSION. A SECOND NOTICE WILL BE SENT WHEN THE PERMANENT REMEDY IS AVAILABLE. FOR MORE INFORMATION, PLEASE SEE TOYOTA'S AMENDED RECALL REPORT OF JULY 19, 2010. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OCTOBER 12, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

PE01036 · Engine Compartment Fire

Opened Oct 19, 2001 · Closed Feb 11, 2002

Status: closed (inferred from source dates) · Engine And Engine Cooling

No summary supplied.