1999 Toyota Sienna

PASSENGER SIDE POWER DOOR STARTED OPENING AND SHUTTING BY ITSELF AFTER OPENING TO ALLOW CHILDREN TO ENTER VEHICLE. THE DOOR ATTEMPTED TO CLOSE AND DID NOT STOP, EVEN WHEN ENCOUNTERING THE BODY OF MY CHILD. FORTUNATELY HE WAS OUR OLDEST CHILD AND WAS ABLE TO MOVE QUICKLY ENOUGH TO ONLY BE BRUISED ON HIS SIDES. TURNED POWER OFF TO DOOR AND TRIED TO DETERMINE CAUSE. OPENED DOOR MANUALLY AND CLOSED AGAIN - DOOR WOULD NOT REOPEN MANUALLY, EVEN WITH SUBSTANTIAL FORCE. DEALERSHIP CLAIMS "NORMAL WEAR AND TEAR" AND WANTS $1200 TO REPAIR DAMAGE TO DOOR HINGE AND MOTOR ASSEMBLY.

I BOUGHT A BRAND NEW TOYOTA SIENNA CE IN APRIL, 1999. FROM THE DAY 1, THE PASSENGER SIDE SLIDING DOOR IS SO TIGHT THAT MY TEENAGE KID COULDN'T OPEN. IT IS NOT SAFE IN THIS WAY. IT FINALLY BROKE. I CALLED TOYOTA USA AND TOYOTA CANADA (TOYOTA USA SAID THIS VEHICLE IS IN TOYOTA CANADA'S DATABASE, BUT I BOUGHT IT AT CHICAGO'S TOYOTA DEALER). BOTH TOYOTA CUSTOMER SUPPORT REFUSED TO CHECK AND REPAIR IT! I BELIEVE IT IS DESIGN AND MANUFACTURE PROBLEM. *JB

WHILE DRIVING THE DRIVER HEARD A LOUD NOISE COMING FROM THE FRONT OF THE VEHICLE. THE DRIVER WAS ABLE TO PULLED OVER AND NOTICED THAT FLUID WAS LEAKING FROM UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE POWER STEERING HOSE NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *NM

ALIGNMENT PROBLEMS - REPEATED ATTEMPTS BY TOYOTA DEALERSHIP IN BLOOMINGTON, IL HAVE FAILED TO CORRECT PULL TO LEFT. ORIGINALLY BROUGHT IN WITH PULL TO RIGNT. DEALER REPLACED TIRES AND DID ALIGNMENT. SIENNA NOW PULLS TO LEFT. VEHICLE BROUGHT BACK TWICE BUT PROBLEM NOT RESOLVED. DEALER SHARED OPINION THAT THERE IS A PROBLEM WITH THE SIENNA MODEL AND THAT IT FREQUENTLY CANNOT BE ALIGNED AND SUGGESTED REPLACEMENT OF RACK AND PINON ASSEMBLY. RESTRAINT SYSTEM / SEAT BELT FAILURE - MIDDLE ROW BENCH SEAN, PASSENGER SIDE SHOULDER BELT RETRACTOR FAILURE. BELT WILL NOT RETRACT OR RELEASE AND IS STUCK IN LOCKED POSITION

MANY INCIDENCES. FIRST IT WAS THE BRAKES FAILING IN 6 MONTH INTERVALS, THEN IT WAS THE RUBBER GASKET ON THE SLIDING DOORS, THEN THE VIBRATION, THEN THE ALIGHNMENT WHICH CAUSED ME TO REPLACE MY TIRES ENTIRELY TOO EARLY. THEN IT WAS THE RUST IN THE DOORS AND HATCH LOCKS AND CONTINUALLY IT HAS BEEN THE PROBLEM WITH THE SLIDING DOORS, THEN IT WAS THE RUST ON THE LOCKS, LATCHES AND HATCH LOCK, CONTINUALLY IT HAS BEEN THE ANTI LOCK BRAKE LIGHT, THEN OTHER BULBS. FINALLY IT IS THE ENGINE LIGHT GOING ON AT 66,632 MILES. IT APPEARS IT IS THE ENGINE OR TRANSMISSION. I PURCHASED TOYOTA FOR QUALITY AND RELIABILITY. NONE OF WHICH THE SIENNA LIVES UP TO. THE TOYOTA DEALER HAS YET TO FIX ANY OF THE PROBLEMS. THE MOST RECENT TRANSMISSION PROBLEM REQUIRED ME TO CALL A TOW TRUCK , A FRIEND TO PICK US UP( MY 3 YOUNG GIRLS AND I( OVER 40 MILES AWAY, SECURE A RENTAL CAR FOR WHO KNOW HOW LONG. I AM EXTTREMELY DISAPPOINTED WITH TOYOTA FOR THIESE DEFECTS AND LACK OF REPAIR! MY FAMILY( I AM ONE OF 6 CHILDRE) WE ALL OWN TOYOTAS, I HAVE OWNED MANY CAMRYS BEFORE. THIS IS MY LAST TOYOTA, BECAUSE OF RELIABILITY, SERVICE AND QUALITY. MY SIBLINGS AND MY FAMILY ALONE OWN OVER 13 TOYOTAS, THAT WON'T LAST LONG. I HOPE THAT TOYOTA REALIZES THE IMPACT OF FAULTY VEHICLES, FAULTY SERVICE AND LACK OF QUALITY HOW THAT WILL IMPACT THIER EXISTING AND FUTURE SALES.*AK