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2023 Toyota Sienna Hybrid

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2023 Toyota Sienna Hybrid do not stand out strongly from the model-year median of 55.5.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

Limited mileage data: 6 of 68 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Service Brakes. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Visibility/wiper. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

8 crash reports0 fire reports3 injury reports

Service Brakes complaints

25 reports
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Mileage unknown · Apr 4, 2025
Service Brakes

The brakes on my '23' Hybrid Toyota Sienna seem to have a sudden acceleration when braking at times. Typically, it happens when braking going down a hill or around a curve (at slower speeds) and sometimes when trying to come to a full stop. This has caused me to almost rear-end other vehicles on several occasions and has also ca…

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The brakes on my '23' Hybrid Toyota Sienna seem to have a sudden acceleration when braking at times. Typically, it happens when braking going down a hill or around a curve (at slower speeds) and sometimes when trying to come to a full stop. This has caused me to almost rear-end other vehicles on several occasions and has also caused me to go slightly beyond the stop sign, putting the nose of my car in the street. It is not reproducible at the dealership. It has happened since I drove it off the lot in July of 2023 and happens randomly and without warning. This is scary when you seem to be braking in plenty of time to keep safe distances and then you suddenly get propelled forward! It happens weekly and has happened weekly since purchase. In speaking with other owners, this sounds like a common issue.

NHTSA ODI #11652711

Mileage unknown · Feb 2, 2025
Service Brakes

intermittent brake issues, primarily characterized by a "brake release" sensation where the brakes momentarily disengage while slowing down, causing the vehicle to lurch forward unexpectedly, sometimes happening during turns or on uneven roads and downhills and even while stopping at any light or a normal road sometimes

NHTSA ODI #11640245

Mileage unknown · Oct 26, 2024
Service Brakes

Car lunges forward 10ft or so intermittently when braking is applied. This is very dangerous given situations. Toyota dealer is given new car models under 36k miles a free fix, but they would charge high mileage cars a lot of money. I wish NHTSA demand Toyota provide free fix for this issue.

NHTSA ODI #11622046

Mileage unknown · Sep 9, 2024
Service Brakes

When the vehicle hits a bump or you are turning while using the brakes, it feels like the brakes cut out for a moment and the vehicle surges further forward faster than you expect it to.

NHTSA ODI #11613496

Mileage unknown · Sep 9, 2024
Service Brakes

During braking, when almost stopped, the vehicle lunges forward so I have to press harder on the brake so I don’t hit the car in front of me. No potholes or irregularities in the pavement. It’s just a loss of brakes. It’s happened several times now.

NHTSA ODI #11613434

Mileage unknown · Sep 9, 2024
Service Brakes

When braking vehicle feels like it is being bumped from behind. Dealership says it is the vehicle switching from regenerative braking to normal breaking but it causes the car to lunge forward. It feels like the vehicle is going to lunge into oncoming traffic. I have to slam on the brakes to stop it. It’s very unsettling.

NHTSA ODI #11613399

Mileage unknown · Jul 11, 2024
Service Brakes

when approaching a red light (or any attempt to slow down) and I press on the brakes, some times the car starts to de-accelerate normally, and then a second or two later, de-acceleration stops for a brief moment. Eventually, the breaking system makes the car stop, but the distance it runs until total stop has definitely been com…

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when approaching a red light (or any attempt to slow down) and I press on the brakes, some times the car starts to de-accelerate normally, and then a second or two later, de-acceleration stops for a brief moment. Eventually, the breaking system makes the car stop, but the distance it runs until total stop has definitely been compromised.... plus, the scare factor is concerning. This happens randomly.

NHTSA ODI #11601309

Mileage unknown · Jul 10, 2024
Service Brakes

While braking car will lunge forward regardless of speed. It happens several times a week since purchase of vehicle. I had a few near miss accidents where I almost collided with a vehicle in front of me. There is no warning lamp indicator for this event. Investigating on the internet gave me insight that this is a common problem…

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While braking car will lunge forward regardless of speed. It happens several times a week since purchase of vehicle. I had a few near miss accidents where I almost collided with a vehicle in front of me. There is no warning lamp indicator for this event. Investigating on the internet gave me insight that this is a common problem not being addressed by Toyota.

NHTSA ODI #11600785

Mileage unknown · Jul 8, 2024
Service Brakes

When braking vehicle will accelerate for a brief 1-2 seconds then go back to braking, causing sudden jolts forward and increase distances needed to stop the vehicle, this was only noticed recently in the last 6 months and are at 20K miles as of July 2024, but is becoming more and more frequent, this happened twice on 7/8/2024

NHTSA ODI #11600219

Mileage unknown · Jul 8, 2024
Service Brakes

While slowing down to about 10mph to turn, brakes suddenly disengage and the car lurches forward. This happens every day, sometimes multiple times a day.

NHTSA ODI #11600175

Official recalls

2

25V877000 · Equipment Adaptive/mobility:wheelchair Restraints/securement:latch/anchor:

Dec 17, 2025

Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.

Consequence & remedy

Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.

25V086000 · Seats:critical Fasteners; Seats:mid/rear Assembly:recliner

Feb 13, 2025

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Sienna Hybrid vehicles. The bolts for the seatbacks on the third-row seat assemblies may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints," 207, "Seating Systems," and 225, "Child Restraint Anchorage Systems."

Consequence & remedy

Consequence: An improperly tightened seatback may not adequately restrain the occupant during a crash, increasing their risk of injury.

Remedy: Dealers will tighten the seat assembly bolts, free of charge. Owner notification letters were mailed April 1, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA05.

Additional source detail variants (2)

Seats:mid/rear Assembly:recliner

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Sienna Hybrid vehicles. The bolts for the seatbacks on the third-row seat assemblies may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints," 207, "Seating Systems," and 225, "Child Restraint Anchorage Systems."

Consequence: An improperly tightened seatback may not adequately restrain the occupant during a crash, increasing their risk of injury.

Remedy: Dealers will tighten the seat assembly bolts, free of charge. Owner notification letters were mailed April 1, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA05.

Seats:critical Fasteners

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Sienna Hybrid vehicles. The bolts for the seatbacks on the third-row seat assemblies may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints," 207, "Seating Systems," and 225, "Child Restraint Anchorage Systems."

Consequence: An improperly tightened seatback may not adequately restrain the occupant during a crash, increasing their risk of injury.

Remedy: Dealers will tighten the seat assembly bolts, free of charge. Owner notification letters were mailed April 1, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA05.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.