2019 Toyota RAV4

All 4 of the doors on my 2019 Toyota RAV4 have been filling full of water whenever it rains ever since I bought it from the dealership. Then the rainwater leaks out into the interior ceiling fabric, as well as the sides of the vehicle, staining it b/c black mold is growing! Also, it sounds like a cooler full of water sounds whenever the car is moving! Weighs it down too of course...also it frequently smells like something is burning inside the cabin, but can't figure out where it's coming from.

While driving on Highway 52 on a Saturday morning at approximately 8:40am (9/23/2023), I heard a loud sound like a gunshot. There was not anything on either side of the highway and no accidents around me. Then I noticed a weird whistling sound and heard little bits of something falling down in the front passenger, driver seat and front middle console. Upon looking up, I saw a gaping hole in the middle of my moonroof and pieces of the glass were coming down inside the car. I looked for any large object that could have possibly come down to hit the moonroof but there were only pieces of glass. Upon parking the car, I saw that the moonroof glass has exploded OUTWARDS toward the sky, not inward, indicating that there was not anything that dropped down through it. There was no other sign outside of the shattered moonroof and pieces. No rock, no nothing. No warning signs, nothing to indicate anything was at all wrong with the moonroof, which actually had worked fine just the prior week, opening and closing as always with no grating sounds or unusual sounds, just the usual smooth open/close for both the 2 opening functions. Upon doing a Google search, we saw that there is a entire list of Toyota owners who have reported this problem but have had Toyota claim that there is nothing they can do and it is NOT a safety issue; Toyota also claims that there had to have been a crack or nick in the moonroof glass of all vehicles that have had this happen but my moonroof had absolutely nothing wrong with it nor did it have any kind of prior damage to this incident happening. Research shows it may be a possible manufacturing error on the glass maker. I am taking the car in to my Toyota dealership to have it repaired. I did call my insurance company but they did not ask me to take it for inspection. They merely gave me the parameters for which they were wiling to pay for part of the repair cost after my deductible. I took ample photos of the damage as soon as it happened.

All four doors retain water from an issue with wax/debris/substance that blocks the door drain holes and restricts water from draining properly. There is a TSB on this but it is not a recall level. I am told that standing water in a vehicle is not an issue, however I fail to understand how standing water would not rot away the doors as well as breed mold/bacteria. When calling the national hotline they are aware of the issue but since it is not a recall they would not honor covering the cost because it falls outside the standard warranty. For vehicles it affected (2019) the time the TSB was updated would fall outside the warranty time frame therefore making it that they would not need to cover the cost. There is nothing that could be done to prevent this since it is a defect with manufacturing and thus no warnings except when the car retains too much water it starts to pour out of the doors.

Vehicle is switching to mud and sand mode on its own, which according to a quick google search is a common electrical problem. Possible cause listed by other drivers is a roof rail leak. Upon inspection I see water stains on the inside of my headliner where the roof rails sit. So confirmed roof rail leak. I have not yet had this looked at to learn the full extent of the damage.

The contact owns a 2019 Toyota Rav4. The contact stated that while attempting to refuel the vehicle, it was discovered that the interior latch to open the fuel door had malfunctioned, and the fuel door failed to open. The contact was unable to refuel the vehicle due to the failure. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 27,900.

Roof rack design and grommet failure allows for water to flow into cabin headliner and down a-pillars and other areas where curtain airbag and other electrical components are housed. This can cause malfunction and/or failure of the vehicles crucial functions at any given moment. A class action lawsuit is filed on this. You need to step in and make it a recall and hold toyota responsible.