THE VEHICLE IS ONLY ABLE TO FILL UP TO ABOUT 3/4 OF A TANK, REGARDLESS OF WHICH GAS STATION I GO TO. THIS PROBLEM HAS BEEN HAPPENING SINCE DAY 1 AND VARIES BY 1 OR 2 GALLONS. BUT I HAVE NEVER BEEN ABLE TO GET A FULL TANK. I CAN USUALLY ONLY GET 9-11 GALLONS OF GAS WHEN THE CAR IS EMPTY. I HAVE ALSO NOTICED A SIGNIFICANT DROP…
Read full complaint
THE VEHICLE IS ONLY ABLE TO FILL UP TO ABOUT 3/4 OF A TANK, REGARDLESS OF WHICH GAS STATION I GO TO. THIS PROBLEM HAS BEEN HAPPENING SINCE DAY 1 AND VARIES BY 1 OR 2 GALLONS. BUT I HAVE NEVER BEEN ABLE TO GET A FULL TANK. I CAN USUALLY ONLY GET 9-11 GALLONS OF GAS WHEN THE CAR IS EMPTY. I HAVE ALSO NOTICED A SIGNIFICANT DROP OFF IN FUEL ECONOMY RECENTLY 39MPG VS 32MPG.
NHTSA ODI #11290938
Mileage unknown · Dec 23, 2019
Fuel/propulsion System
STATED CAPACITY OF FUEL TANK IS 14.5 GALLONS. EVEN WHEN ABSOLUTELY CLOSE TO EMPTY ("20 MILES LEFT IN TANK"), THE MOST I CAN FILL UP TANK IS 9 TO 10 GALLONS. ADVERTISED RANGE OF VEHICLE IS 500 MILES. I'M LUCKY IF I GET 400 MILES FROM A SINGLE TANK.
NHTSA ODI #11290928
Mileage unknown · Dec 23, 2019
Fuel/propulsion System
WHEN PUMPING GAS THE AUTO-OFF FEATURE IS CLICKING EARLY, CAUSING ME TO ONLY FILL BETWEEN 9-10 GALLONS OF THE 14.5-GALLON TANK. I'VE SEEN A LOT OF REPORTS OF THIS ISSUE AND WOULD LIKE TO MAKE MY OWN CLAIM HERE AS WELL. I OWN A 2019 RAV4 XLE HYBRID.
NHTSA ODI #11290888
3,700 miles · Dec 23, 2019
Fuel/propulsion System
THE TANK DOES NOT HOLD THE "FULL" GAS CAPACITY THAT THE TANK IS MEANT TO HOLD. I AM ONLY ABLE TO PUT ABOUT 9 GALLONS OF GAS INTO THE TANK. THE SUV HAS A GAS TANK OF 14.5 GALLONS AND YET I HAVE NEVER BEEN ABLE TO FUEL ANYWHERE CLOSE TO THAT. IT HAS BEEN HAPPENING SINCE I BOUGHT THE CAR ON 09/09/19.
NHTSA ODI #11290866
400 miles · Dec 22, 2019
Fuel/propulsion System
THE FUEL GAUGE DOESN'T GO BEYOND 3/4 FULL, INDICATES THAT THE GAS TANK IS NOT FULL. YET, ALL THE GAS PUMPS WE USED IN HE PAST 7 MONTHS CLICK OFF -- INDICATING THAT THE GAS TANK IS INDEED FULL. TRYING TO TOP THE GAS TANK (TO GET THE FUEL GAUGE TO SHOW FULL) CREATES TOXIC AND POLLUTING GAS SPILLS THAT HARM THE PEOPLE NEARBY AND TH…
Read full complaint
THE FUEL GAUGE DOESN'T GO BEYOND 3/4 FULL, INDICATES THAT THE GAS TANK IS NOT FULL. YET, ALL THE GAS PUMPS WE USED IN HE PAST 7 MONTHS CLICK OFF -- INDICATING THAT THE GAS TANK IS INDEED FULL. TRYING TO TOP THE GAS TANK (TO GET THE FUEL GAUGE TO SHOW FULL) CREATES TOXIC AND POLLUTING GAS SPILLS THAT HARM THE PEOPLE NEARBY AND THE ENVIRONMENT. I FILED A CASE NUMBER WITH MY DEALER AND TOYOTA ON 10/18/2019. TOYOTA KNOWS OF THIS PROBLEM, NO SOLUTION FORTHCOMING AS OF NOW 12/22/2019.
NHTSA ODI #11290676
23 miles · Dec 19, 2019
Fuel/propulsion System
TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. ON NUMEROUS OCCASIONS, THE CONTACT WAS UNABLE TO FILL THE VEHICLE WITH FUEL TO THE ADVERTISED CAPACITY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO IRA TOYOTA OF DANVERS (99 ANDOVER ST, DANVERS, MA 01923, (978) 739-8300) AND WAS INFORMED THAT THEY WOULD N…
Read full complaint
TL* THE CONTACT OWNS A 2019 TOYOTA RAV4. ON NUMEROUS OCCASIONS, THE CONTACT WAS UNABLE TO FILL THE VEHICLE WITH FUEL TO THE ADVERTISED CAPACITY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO IRA TOYOTA OF DANVERS (99 ANDOVER ST, DANVERS, MA 01923, (978) 739-8300) AND WAS INFORMED THAT THEY WOULD NOT BE ABLE TO INSPECT THE VEHICLE UNTIL HE BROUGHT IT IN FOR SCHEDULED MAINTENANCE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 23.
NHTSA ODI #11290103
1,000 miles · Dec 15, 2019
Electrical SystemFuel/propulsion System
THE FUEL TANK IS FAULTY AND DOES NOT HOLD 14.5 GALLONS OF GAS AS LISTED IN THE OWNERS MANUAL. THE GAS GAUGE IS FAULTY AND IS NOT ACCURATE. OTHERWISE TOYOTA IS COMMITTING FRAUD BY MAKING SUCH CLAIMS WHICH MY RAV4 DOES NOT DELIVER. THIS HAS BEEN GETTING WORSE SINCE I PURCHASED THE CAR IN JULY 2019. THE TANK CAN ONLY BE FILLE…
Read full complaint
THE FUEL TANK IS FAULTY AND DOES NOT HOLD 14.5 GALLONS OF GAS AS LISTED IN THE OWNERS MANUAL. THE GAS GAUGE IS FAULTY AND IS NOT ACCURATE. OTHERWISE TOYOTA IS COMMITTING FRAUD BY MAKING SUCH CLAIMS WHICH MY RAV4 DOES NOT DELIVER. THIS HAS BEEN GETTING WORSE SINCE I PURCHASED THE CAR IN JULY 2019. THE TANK CAN ONLY BE FILLED WITH 10 GALLONS OF GAS AFTER THE FUEL GAUGE IS ON EMPTY AND THE 'DISTANCE TO EMPTY' IS ZERO WITH REFUEL NOW WARNING. THERE IS A PROBLEM WITH A FAULTY GAS GAUGE WHICH IS NOT ACCURATE. EVEN AFTER FILLING WITH 10 GALLONS, THE FUEL GAUGE DOES NOT REGISTER FULL AND SHOWS ONLY 7/8 TANK FILLED. 14.5 GALLONS X 35.7 MPG SHOULD SHOW 517 MILES TO EMPTY, BUT MILEAGE COMPUTER ONLY SHOWS 392 MILE RANGE. 392 MILE RANGE DIVIDED BY 35.7 MPG IS 10.9 GALLONS IN THE TANK. IF THIS CAR HAS A 14.5 GALLON TANK IT IS FAULTY. I HAVE NO IDEA HOW MUCH GAS IS IN THE RAV4 AND RANGE. THIS WILL PREVENTS ME FROM TAKING LONG CROSS COUNTRY TRIPS IN RURAL AREAS UNLESS I HAVE TO GAS UP AT SMALL RURAL GAS STATIONS AND NOT ALLOW ME THE RANGE TO KEEP DRIVING DURING LONG TRIPS. I AM TOLD NOT TO LET THE GAS TANK RUN DRY SINCE THAT COULD CAUSE OVERHEATING OF THE FUEL PUMP WHICH COULD START A FIRE IF HOT ENOUGH. I WANT TOYOTA TO FIX MY GAS TANK AND GAS GAUGE SO THAT IT WILL HOLD 14.5 GALLONS OF GAS AND ALLOW ME A DRIVING RANGE OF OVER 500 MILES AS ADVERTISED. I WANT A SAFE CAR THAT GIVES ME THE MILEAGE AND CLAIMED RANGE WHICH ARE WHY I BOUGHT THE CAR.
NHTSA ODI #11289181
Mileage unknown · Dec 12, 2019
Fuel/propulsion System
I BOUGHT MY BOUGHT A 2019 TOYOTA RAV4 HYBRID A COUPLE MONTHS AGO. I LIKE IT FOR THE MOST PART, BUT ONE OF THE PRIMARY REASONS I BOUGHT IT WAS FOR THE ADVERTISED ~550 MILE RANGE. HOWEVER, EVERY TIME I'VE PUT IN A FULL TANK, THE 'MILE RANGE' AT THE FRONT DASH SHOWS AROUND 430 MILES. I GOT THE TANK REPLACED BY ATLANTIC TOYOTA IN WE…
Read full complaint
I BOUGHT MY BOUGHT A 2019 TOYOTA RAV4 HYBRID A COUPLE MONTHS AGO. I LIKE IT FOR THE MOST PART, BUT ONE OF THE PRIMARY REASONS I BOUGHT IT WAS FOR THE ADVERTISED ~550 MILE RANGE. HOWEVER, EVERY TIME I'VE PUT IN A FULL TANK, THE 'MILE RANGE' AT THE FRONT DASH SHOWS AROUND 430 MILES. I GOT THE TANK REPLACED BY ATLANTIC TOYOTA IN WEST ISLIP BUT MY TANK IS ONLY GETTING 9 GALLONS OF FUEL WHEN THE TANK IS 14.5 GALLONS. 2019 TOYOTA RAV4 HYBRID XLE AWD
NHTSA ODI #11288770
380 miles · Dec 10, 2019
Fuel/propulsion System
FUEL TANK ON MY 2019 RAV4 HYBRID XSE WILL NOT FILL COMPLETELY. TYPICALLY SHUTS OFF AT 9-10 GALLONS AND I CANNOT GET MUCH MORE IN NO MATTER HOW LOW THE FUEL INDICATOR OR HOW OFTEN I REMOVE, REPLACE AND REACTIVATE THE FILLER NOZZLE. I HAVE NOTIFIED TOYOTA AND RECEIVED A CASE NUMBER. THERE ARE HUNDREDS OF SIMILAR COMPLAINTS VIEWA…
Read full complaint
FUEL TANK ON MY 2019 RAV4 HYBRID XSE WILL NOT FILL COMPLETELY. TYPICALLY SHUTS OFF AT 9-10 GALLONS AND I CANNOT GET MUCH MORE IN NO MATTER HOW LOW THE FUEL INDICATOR OR HOW OFTEN I REMOVE, REPLACE AND REACTIVATE THE FILLER NOZZLE. I HAVE NOTIFIED TOYOTA AND RECEIVED A CASE NUMBER. THERE ARE HUNDREDS OF SIMILAR COMPLAINTS VIEWABLE ON LINE AND TOYOTA IS TAKING A LONG TIME TO FIND A FIX. MEANTIME, THE EPA-ADVERTISED 580 MILES OF RANGE IS A BIG JOKE.
NHTSA ODI #11288209
100 miles · Dec 4, 2019
Fuel/propulsion System
THE FUEL LEVEL SENSOR IS LIKELY MALFUNCTIONING. IF IT IS NOT THE SENSOR, THE FACTORY INSTALLED A SMALLER THAN ADVERTISED FUEL TANK. THIS VEHICLE IS SUPPOSED TO HAVE A 14.5 GALLON (US) FUEL TANK. UNFORTUNATELY, THE FUEL GAUGE WILL READ EMPTY AFTER 9.5-10.5 GALLONS OF FUEL IS CONSUMED. THEREBY, LEAVING 4-5 GALLONS OF FUEL UNACCOUN…
Read full complaint
THE FUEL LEVEL SENSOR IS LIKELY MALFUNCTIONING. IF IT IS NOT THE SENSOR, THE FACTORY INSTALLED A SMALLER THAN ADVERTISED FUEL TANK. THIS VEHICLE IS SUPPOSED TO HAVE A 14.5 GALLON (US) FUEL TANK. UNFORTUNATELY, THE FUEL GAUGE WILL READ EMPTY AFTER 9.5-10.5 GALLONS OF FUEL IS CONSUMED. THEREBY, LEAVING 4-5 GALLONS OF FUEL UNACCOUNTED FOR AND REDUCING THE SAFE DRIVE-ABLE RANGE BY 150 - 200 MILES. MOREOVER, WHEN TOPPED UP THE FUEL GAUGE WILL SOMETIMES READ SLIGHTLY LESS THAN FULL OR THE FIRST HALF OF THE FUEL GAUGE WILL BE DEPLETED MORE QUICKLY THAN THE LATTER HALF. THIS LEADS ME TO BELIEVE THAT THE ISSUE LIES WITH THE FUEL LEVEL SENSOR ITSELF.
Consequence: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and 2020 RAV4 Hybrid vehicles equipped with electric power steering (EPS). Water may enter through the steering gear box cover and cause a loss of electric power steering assist.
Consequence & remedy
Consequence: A loss of power steering assist could increase steering effort at low vehicle speeds, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the power steering gear box, free of charge. The recall began August 17, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB11 / 20TA11.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019-2020 RAV4 and RAV4 Hybrid vehicles. The front lower suspension arms may have cracks, which may result in the suspension arm separating from the front wheel assembly.
Consequence & remedy
Consequence: If a suspension control arm breaks, it can result in a loss of vehicle control, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace both front lower suspension arms, free of charge. This recall began August 10, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's interim numbers for this recall are 20TB08 / 20TA08.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines. Porosity in the engine castings may result in cracks than can allow coolant to leak internally and/or externally.
Consequence & remedy
Consequence: A coolant leak can cause the engine to overheat and cause a vehicle stall in conventional gasoline vehicles, increasing the risk of a crash. Additionally, for all involved vehicles, the engine may get damaged mechanically, possibly resulting in an engine oil leak, increasing the risk of a fire.
Remedy: Toyota will notify owners, and dealers will inspect and replace the engine including the engine block, as necessary, free of charge. The recall began April 3, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus at 1-800-255-3987. Toyota's number for this recall is 20TA04. Lexus' number for this recall is 20LA02.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2019 RAV4 and RAV4 Hybrid vehicles. Due to a damaged electrical connector, the back-up camera may not activate when the vehicle is in reverse. As such, these vehicles fail to comply to Federal Motor Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence & remedy
Consequence: If the backup camera system does not activate and the driver does not check his/her surroundings while reversing, there is an increased risk of a crash.
Remedy: Toyota will notify owners, and dealers will inspect the back-up camera system and replace the audio display unit, if necessary, free of charge. The recall began September 27, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is K0N.
Southeast Toyota Distributors, LLC (SET) is recalling certain 2017-2019 Toyota Camry, Corolla, Rav4, Sienna, and Yaris iA vehicles equipped with factory-installed floor mats. The load carrying capacity modification label may be incorrect. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Consequence & remedy
Consequence: An incorrect label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.
Remedy: SET will notify owners and provide a corrected label for placement over the inaccurate label, free of charge. The recall began August 23, 2019. Owners may contact Toyota customer service at 1-888-270-9371. SET's number for this recall is SET19A.
Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Consequence & remedy
Consequence: If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash.
Remedy: GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge. The recall began May 24, 2019. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 19R1.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Illustration