2019 Toyota RAV4

My roof rack rail assembly is leaking water down my A and C pillars, and into the inside of my vehicle. When it leaks into my car it also leaks down into my side curtain airbags to the point if I were to get into an accident where the side curtain airbags needed to deploy because of my windshield, they would not which could cause me to lose my life. I have asked my dealership about it and they told me they had numerous roof racks replaced because of the leaking but because my vehicle is no longer under warranty, I have to pay to have the roof racks replaced. I have tried to reseal my roof racks but did not work. The Toyota dealership told me that if resealing didn't work, the only other option was to replace. I cannot drive in the rain, even when it is just sprinkling or wash my car because any sort of water will leak into my vehicle. Toyota will not send a recall out for this issue but is known to be a safety issue with the Toyota dealership and numerous people that own a 2019-2021 Toyota Rav4.

My RAV4 has factory roof rails and the seals on the rails for drivers and passengers sides have begun leaking which caused water to get inside the liner of the roof and travel down the a pillars to the side curtain airbags. I had the vehicle inspected at Toyota of Terre Haute Indiana. And they confirmed where the leak was at and stated that they have no reports of this issue happening. However there are a lot of people reporting the same issues online.

Roof rails water sealing failure - causing water to enter the vehicle on each side of the front A pillars of the vehicle and is reaching the airbag electrical connections which can lead to airbag failure during an accident due to corroded electrical connections. Vehicle taken to Toyota of North Charlotte to show dealership the damage to the headliner and request a resolution be completed. Dealership inspected vehicle - stated they believed it to be clogged sunroof drain lines and stated if it continues to notify them. Have reached back out to them as rain storm same night as service 8/15/2021 revealed that leak continues. No warning lights have appeared but symptoms are shown by the amount of water dripping into the cabin from these defective roof rails and running down the A Pillars into the dashboard.

The 2019 Rav4 models have an issue with the roof rack rails leaking water into the A pillar as well as the C pillar due to a failure in the materials the manufacturer used. Not only does this cause issues with the headliner of the vehicles but this could also endanger the occupants of the entire vehicle due to the leak affecting the airbags located in the A and C pillars. This leak has a potential to affect electrica as well as the main safety component located in the locations stated above. Not addressing the issue could result in death due to airbag failures and could then lead to class action lawsuits.

THERE IS A WATER LEAK THAT HAPPENS IN THE A PILLAR OF THE VEHICLE DUE TO A FAULTY GASKET ON THE ROOF RACK. WATER CAN LEAK INTO THE SIDE CURTAIN AIRBAGS WHICH CAN COMPROMISE THE SAFTEY OF THE VEHCILE. NUMEROUS ACCOUNTS ONLINE FROM OTHER OWNERS AS WELL. PLEASE GOOGLE RAV4 2019 ROOF LEAK. I NOTIVED THE LEAK AS I WAS DRIVING WHEN IT WAS RAINING, IT WAS LEAKING ON THE A PILLAR IN BOTH PASSENGER AND DRIVER SIDE.

AFTER PERIODS OF RAIN, SNOWMELTING ON THE CAR, OR GOING THROUGH A CAR WASH, WATER ENTERS VIA THE ROOF RACK AREA,POTENTIALLY EXPOSING THE AIRBAGS TO WATER. THE WATER CAUSED STAINING ON THE HEADLINER ALL OVER (A. B, C PILLARS). THE CURTAIN AIRBAGS FOR THE FRONT AND BACK SEAT WERE IN DIRECT CONTACT WITH THE AREA SATURATED BY WATER. I TOOKTHE VEHICLE INTO THE DEALERSHIP WHERE I PURCHASED IT, AND THEY REPLACED THE HEADLINER AND ROOF RACK HARDWARE AFTER CONFIRMING THERE WAS A LEAK (3/4/21). AFTER THE REPAIR WAS DONE, A FEW WEEKS PASSED WHERE THERE WAS LITTLE TO NO RAIN TO VERIFY THE LEAKWAS ACTUALLY FIXED. YESTERDAY, (3/26/21) IT RAINED. I WENT TO INSPECT THE HEADLINER, AND THE PASSENGER CURTAIN AIRBAG ON THE A PILLARWAS SURROUNDED BY WETNESS. THIS POSES A RISK TO THE INTEGRITY OF THE AIRBAGS. PLEASE NOTE, NO MODIFICATIONS WERE MADE TO THE CAR- THE ROOF RACKS ARE THE OEM TOYOTA LOW PROFILE (FACTORY INSTALLED). THIS OCCURS (FROM WHAT I CAN TELL) WHEN THE CAR IS STATIONARY. IN THIS CASE, MY DRIVEWAY.