2003 Toyota RAV4

TL* THE CONTACT OWNS A 2003 TOYOTA RAV4. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD HESITATE TO ACCELERATE AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION/TRANSAXLES EXPERIENCED A HARSH SHIFT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 95,225.

THE TRANSMISSION STARTED SHIFTING ERRATICALLY AND IT WOULDN'T ACCELERATE. I TOOK IT TOYOTA AND THEY TOLD ME I HAD TO REPLACE THE ECM AND THEN IF THAT DIDN'T RESOLVE THE ISSUE I WOULD HAVE TO REPLACE THE TRANSMISSION. FOUND OUT TOYOTA HAD FAULTY ECM'S IN SOME RAV4S. REPLACING THE ECM & THE TRANSMISSION IF ITS DAMAGED COSTS $4,000.00 OR MORE. UNFORTUNATELY I DIDN'T BUY THE VEHICLE UNTIL AFTER THE WARRANTY EXTENSION PERIOD HAD PASSED & THIS VEHICLE WAS NEVER REPAIRED.

THE TRANSMISSION STARTED SHIFTING ERRATICALLY AT TIMES. AFTER DOING SOME CHECKING ONLINE, I DISCOVERED THAT TOYOTA HAD PUT FAULTY ECM'S IN SOME RAV 4S. THE ECM CONTROLS THE SHIFTING OF THE TRANSMISSION. YOU HAVE TO REPLACE THE ECM & THE TRANSMISSION IF ITS DAMAGED AT A COST OF $4,000.00 OR MORE. TOYOTA KNEW ABOUT THIS & EXTENDED THE WARRANTIES ON THESE VEHICLES 10 YEARS. UNFORTUNATLEY WE DIDN'T BUY THE VEHICLE UNTIL AFTER THE WARRANTY TIME PERIOD HAD PASSED & THIS VEHICLE WAS NEVER REPAIRED. I CALLED TOYOTA TO SEE IF THEY WOULD STILL STAND BEHIND IT BUT THEY WOULD NOT. NOW I HAVE TO PAY FOR THEIR FAULTY JUNK. DON'T THINK I'LL BE BUYING ANOTHER TOYOTA AGAIN.

MY VEHICLE BEGAN TO "BUCK" AND THEN SHORTLY THEREAFTER THE CHECK ENGINE LIGHT CAME ON. I INITIALLY TOOK IT TO THE CLOSEST MECHANIC AND WAS TOLD I NEEDED A NEW TRANSMISSION AND THAT THEY COULDN'T REPLACE IT. TOLD THEM TO TAKE IT TO KRAUSE TOYOTA. WAS THEN TOLD BY KRAUSE IT NEEDED A NEW ECM BUT THEY WERE TOO BUSY AND COULDN'T LOOK AT THE VEHICLE FOR 2 WEEKS SINCE I WASN'T A "REGULAR" CUSTOMER. I THEN TOOK THE CAR TO BENNETT TOYOTA - CLASS OUTFIT. THEY REPLACED THE ECM IMMEDIATELY - WHICH WASN'T CHEAP. COST ME $1200. I HAVE SINCE HEARD THAT THERE WAS A RECALL ON THE ECM ON MY YEAR RAV4 WHICH I WASN'T EVER NOTIFIED OF. I FEEL TOYOTA SHOULD PICK UP THIS TAB. I HAVE LOW MILEAGE FOR A 2003 CAR, AND HAVE ALWAYS MAINTAINED IT PROPERLY.

WHILE DRIVING THE HIGHWAY IN MY RAV4, IT RANDOMLY BOGS DOWN OR STALLS OUT COMPLETELY. YOU HAVE TO STEER OVER TO THE SIDE OF THE HIGHWAY BECAUSE IT LOSES POWER AND THE GAUGES GO WHACKY ON YOU. SOMETIMES IT SHUTS OFF AND SOMETIMES IT JUST LOSES POWER AND WHEN YOU PUT IT IN PARK AND SHUT IT OFF, IT WILL EVENTUALLY "GO AGAIN". YOU CAN BE DRIVING 55 ONE SECOND AND IT STALLS OUT TO 3 MPH THE NEXT SECOND WITHOUT ANY INDICATION THAT IT IS GOING TO HAPPEN. TOYOTA SAID THEY COULD REPLACE THE ECM IF IT WAS BEFORE 150,000 MILES, WHICH IT WAS NOT. THEY TOLD ME THEY WON'T DO ANYTHING AFTER 150,000 MILES, NOT EVEN MEET ME HALF WAY TO PAY TO REPLACE IT. ITS AN OBVIOUS PROBLEM IF THEY SENT A LETTER OUT. I'VE HAD IT TO THREE REPAIR (INCLUDING A TOYOTA DEALER) SHOPS AND NONE OF THEIR 'COMPUTER CHECKS' SHOW ANYTHING IS WRONG WITH THE CAR. HOW DO YOU FIX SOMETHING IF YOU DON'T KNOW WHAT IS WRONG WITH IT? THEY HAVE DONE TUNE UPS, REPLACED THE OXYGEN SENSOR AND MINOR ADJUSTMENTS TO NO HELP. I'VE SPENT OVER $1,000 IN REPAIRS FOR "NOTHING" -OR MAYBE THIS IS IT. I DRIVE 2-LANE HIGHWAYS AND IT IS GOING TO STRAND ME SOMEPLACE, IF I DON'T GET REAR-ENDED BY A SEMI-TRUCK BEFORE THAT HAPPENS. I AM AFRAID TO DRIVE IT AND I AM AFRAID TO LET MY TEENAGERS DRIVE IT. THE CAR IS STILL IN BEAUTIFUL SHAPE, HAS BEEN GARAGED MOST OF ITS LIFE, HAS HAD REGULAR OIL CHANGES, ETC. AND BASICALLY ITS WORTHLESS TO ME. I CAN'T SELL IT OUTRIGHT WITH THIS PROBLEM THAT NO ONE CAN FIND BECAUSE I COULDN'T HANDLE IF SOMEONE GOT HURT, AND I CAN'T AFFORD TO REPLACE IT. I BOUGHT A TOYOTA BECAUSE OF THEIR LONG LIFE (EVERYONE TOLD ME THEY WILL LAST 300,00 MILES) BUT THEY HAVE VERY MUCH DISAPPOINTED ME IN THEIR CUSTOMER SERVICE. WHAT IS IT GOING TO TAKE, SOMEONE TO GET KILLED FOR THEM TO REALIZE THAT THEY HAVE A KNOWN PROBLEM? WHY WON'T THEY FIX IT AFTER 150,000 MILES? IT DOESN'T MAKE ANY SENSE.

I HAVE A 2003 TOYOTA RAV4! ON JULY 21, 2015 MY VEHICLE STARTED HARSH JERKING AND SLOW PERFORMANCE WHEN COMING FROM A STOP AND RED LIGHT! I ACCELERATED THE PEDAL TO THE FLOOR AND THE VEHICLE STILL WERE PERFORMING SLOW! I COULD HAVE GOT HIT SINCE IT WOULDN'T MOVE ANY FASTER! ON JULY 22, 2015 I DROVE MY VEHICLE TO LOVING LINCOLN-MERCURY. THEY PERFORM A TEST AND TOLD ME THAT THE ECM NEEDED TO BE REPLACED! THE SERVICE MANAGER TOLD ME THAT TOYOTA HAD A CUSTOMER SUPPORT PROGRAM TO REPLACE THE MALFUNCTION ECM! I CONTACTED THE TOYOTA CUSTOMER ASSISTANCE CENTER AND INFORMED THEM THE PROBLEMS I WAS EXPERIENCING WITH MY VEHICLE! I WAS INFORMED THAT THE CUSTOMER SUPPORT PROGRAM THAT WAS REPLACING THE ECM AND TRANSMISSION FOR FREE HAD EXPIRED ON MY VEHICLE! I WAS INFORMED THAT THE CUSTOMER SUPPORT PROGRAM WAS FOR THE FIRST 10 YEARS OR 150,000.00 MILES WHICHEVER CAME FIRST! I WAS INFORMED THAT MY VEHICLE EXPIRED IN 2013! I ASKED THE TOYOTA CUSTOMER ASSISTANCE CENTER WHY I DIDN'T RECEIVE A LETTER STATING THAT THE ECM AND POSSIBLE TRANSMISSION NEED TO BE REPLACE IN MY VEHICLE AND I WAS TOLD THAT THEY WOULD CHECK TO SEE IF A LETTER HAD BEEN MAILED! I HAVE BEEN LIVING AT MY ADDRESS FOR 30 YEARS AND I HAVEN'T RECEIVED ANYTHING INFORMING ME ABOUT REPLACING ANYTHING ON MY VEHICLE! NOW I'M FACING $5,551.60 PLUS TAX TO REPLACE THE ECM AND TRANSMISSION ON MY VEHICLE! I'M ON A FIXED INCOME OF SOCIAL SECURITY MONTHLY AND I CAN'T HAVE MY VEHICLE REPAIRED BECAUSE OF THIS EXPENSE! THEY DIDN'T MAIL ME A LETTER STATING I NEED TO REPLACE THE ECM AND POSSIBLE TRANSMISSION UNDER THIS FREE PROGRAM FOR THE CUSTOMER SUPPORT PROGRAM! I'M INFORMING YOU ABOUT THIS SITUATION WITH TOYOTA BECAUSE THIS IS A SAFETY PROBLEM! ANYONE WHO HAS A TOYOTA RAV4 AND IT'S DOING HARSH JERKING WITH SLOW PERFORMANCE CAN CERTAINLY GET HIT WHICH CAN CAUSED A BAD ACCIDENT!!!!!