2016 Toyota RAV4 Hybrid

AUTOMATIC TRUNK LIFT GATE PISTON HAS NOT WORKED SINCE PURCHASING THIS CAR BRAND NEW WITH 32 MILES ON IT IN MARCH 2016. THE PISTON WAS ORIGINALLY REPLACED 200 MILES INTO DRIVING THE CAR. PISTON HAS REPEATEDLY FALLEN OFF OF JOINT AND HAS CAUSED EXTENSIVE BODY DAMAGE MULTIPLE TIMES. THIS HAPPENED AGAIN OVER THE WEEKEND AND CAUSED VERY EXTENSIVE DAMAGE TO THE TRUNK AND ROOF OF THE CAR AND THE TRUNK IS UNABLE TO BE SHUT. CAR IS OUT OF SERVICE CURRENTLY AND THE TRUNK HAD TO BE BUNGEED TO ANOTHER PART OF THE CAR IN ORDER TO DRIVE IT TO A NEARBY DEALER WHICH WAS A 30 MILE DRIVE ON THE HIGHWAY. THE TRUNK WOULD NOT SHUT AND IT WAS OPEN THE ENTIRE DRIVE. I HAVE 2 YOUNG CHILDREN IN CAR SEATS AND DO NOT FEEL SAFE PUTTING THEM IN THIS VEHICLE DUE TO THE FAULTY AUTOMATIC LIFT GATE ISSUE. *TR

WHEN I BOUGHT THIS CAR THE LAST WEEK OF JUNE 2016, MY 2016 RAV4 SLE HYBRID CENTER CONSOLE DECK LID SLAM TO CLOSE THERE IS NO SPRING TO HOLD THE LID IN THE CONSOLE SO YOU CAN CLOSE IT NORMALLY, MY GRANKIDS (6 AND 5 YEARS OLD) CAN GET HURT IF THEY PUT THEIR FINGER, TOOK IT TO THE DEALER THEY SAY THIS MODEL DOESN'T HAVE THE SPRING, THIS IS VERY DANGEROUS FOR THE KIDS IF THEY OPEN THE LID AND LET IT GO COULD EASILY BREAK THEIR FINGERS,IT DOES NOT CLOSE LIKE A REGULAR OTHER CAR LID, MECHANICS CHECKED AND SHOW ME THE DIFFERENCE BETWEEN MY CAR AND ANOTHER TOYOTA RAV4 HYBRID LIMITED 2016 THAT IT HAS THE SPRING BUT THE RAV4 SLE HYBRID 2016 NOT, SO PLEASE DO SOMETHING BEFORE ANY CHILD GET HURT AND THAT WILL BE VERY BAD THEY COULD LOSE A FINGER, WITH THE FORCE THAT THE LID CLOSES.

TOYOTA HAS INSTALLED A DECORATIVE SILVER TRIM ON THE 2016 RAV4 DASHBOARD FACING THE PASSENGER COMPARTMENT. THIS TRIM REFLECTS SUNLIGHT INTO THE DRIVER'S EYES AT CERTAIN ANGLES OF BRIGHT SUNLIGHT. THIS REFLECTION CAN APPEAR SUDDENLY WHEN MAKING A TURN OR EMERGING FROM A SHADOW. THIS REFLECTION CAN DISTRACT OR PARTIALLY BLIND A DRIVER, AND OVER TIME FATIGUE A DRIVER. ACCORDINGLY, I BELIEVE THIS DECORATIVE SILVER TRIM IS A SAFETY HAZARD AS DISTRACTED, FATIGUED DRIVERS CAUSE ACCIDENTS. I BELIEVE TOYOTA SHOULD OFFER TO REPLACE THIS TRIM WITH A NON-REFLECTING MATERIAL. OTHER TOYOTA RAV4 OWNERS HAVE COMPLAINED ABOUT THIS FEATURE ON THE INTERNET (SEE RAV4WORLD.COM). I HAVE COMPLAINED ABOUT THIS DESIGN FEATURE DIRECTLY TO TOYOTA CORPORATE. THEIR TECHNICAL REPRESENTATIVES LOOKED AT MY VEHICLE ON 27 JULY. I WAS TOLD BY THE DEALER'S REPRESENTATIVE THAT TOYOTA CONCLUDED THIS IS THEIR STANDARD PART FOR 2016 RAV4 AND AS SUCH IS NOT DEFECTIVE. TOYOTA TECHNICAL REPRESENTATIVES WOULD NOT MEET WITH ME OR ALLOW ME TO SEE HOW THEY EVALUATED THE SUN REFLECTION - IT WAS A BRIGHT SUNNY DAY. THE DEALER SAID TOYOTA WOULD NOT PROVIDE THEIR WRITTEN EVALUATION DISCREDITING MY COMPLIANT. IN MY OPINION, TOYOTA TOOK THE EASY WAY OUT AS REPLACING THIS DECORATIVE TRIM IS INCONVENIENT FOR THEM. YOU CAN EVALUATE THIS ISSUE ON ANY 2016 TOYOTA RAV4. MY LOCAL DEALERSHIP, APPARENTLY AGREEING WITH ME ABOUT THE PROBLEM, HAS OFFERED TO DO AN UNAUTHORIZED MODIFICATION TO THE VEHICLE AND HAVE THE REFLECTIVE STRIP REMOVED, REPAINTED BLACK AND REINSTALLED. THIS IS A LESS THAN IDEAL SOLUTION SINCE THE PAINT WILL NOT BOND WELL TO THE PLASTIC REFLECTIVE STRIP AND WILL WEAR OVER TIME. IN ADDITION, THIS DOES NOT FIX THE TENS OF THOUSANDS OF OTHER RAV4S ON THE ROAD OR REDUCE THE POTENTIAL FOR AVOIDABLE ACCIDENTS.

THE LANE DEPARTURE SYSTEM SHOWS AS "OFF" IN THE STATUS SCREEN HOWEVER IT IS TURNED "ON" IN THE MENU. IT HAS BEEN ON SINCE I BOUGHT IT AND RESPONSIVE, SO I KNOW HOW IT WORKS. \ HOWEVER, SINCE YESTERDAY, WHEN IT SNOWED, I RECEIVED AN ERROR ABOUT PARKING ASSIST NOT WORKING - IT WAS ASSUMED THIS HAPPENED WHEN SNOW BUILT UP ON THE SENSORS, AND AT ONE POINT IT ACTUALLY SAID THAT, WHEN I PUT VEHICLE IN REVERSE AND IT SAW SNOWFLAKES. THAT PROBLEM CLEARED, AND THAT WAS THAT. BUT OUT OF THE BLUE, THE LDA SAYS OFF, EVEN THOUGH TURNED ON, AND DID NOTHING TO MAKE THAT HAPPEN. WEIRD, I ONLY KNEW THIS AS I WAS PAGING THROUGH THE SCREEN CHOICES IN THE SMALL SCREEN BETWEEN SPEEDO AND QUASI-TACH, SEEING IT WAS "OFF" EVEN THOUGH IT WAS TUREND ON...NO WARNING IT WASN'T WORKING. AND I KNOW IT ISN'T WORKING AS I TRIED TO CROSS THE LANE MARKING AND NOTHING HAPPENED.