2026 Toyota Prius

A 2026 Toyota Prius was delivered to me on or about February 5, 2026 while subject to an active federal safety recall involving a rear door electrical switch defect. The recall indicates that water intrusion into the rear door switch can cause an electrical short circuit which may allow a rear door to open while the vehicle is in motion. At the time of delivery, there was no remedy available for this recall. The recall had been announced on January 28, 2026 and was active in both the manufacturer’s system and NHTSA recall lookup at the time the vehicle was leased. Despite the active recall and lack of remedy, the vehicle was delivered for use. The safety risk is that a rear door could open unexpectedly while driving, potentially creating risk of passenger ejection or injury to other motorists. No failure has yet occurred, but the vehicle was delivered under active recall without repair. This complaint concerns delivery of a new vehicle while subject to an unrepaired federal safety recall.

The two outside rear view mirrors on the 2026 Prius have an adjustment problem. When attempting to adjust them they will freeze (won't move), move intermittently, and jerk. The Toyota dealer told me that it is a known problem and all 2026 Priuses have the same problem. He further informed me that Toyota is aware of the problem. He went to another new Prius on the dealership lot and found that its outside rear view mirrors do the very same thing. This is a serious safety issue and the manufacturer should address and remedy it. Toyota nor the dealership have a fix for this problem.