The headlight bulbs keep going out. I have replaced the bulbs at least 2-3 times a year for the past few years. I have asked dealers about this and they tell me there is no recall or tsb. This is a hazard to night driving because of decreased illumination, especially in dark roads with not enough lighting. Please recall/fix this…
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The headlight bulbs keep going out. I have replaced the bulbs at least 2-3 times a year for the past few years. I have asked dealers about this and they tell me there is no recall or tsb. This is a hazard to night driving because of decreased illumination, especially in dark roads with not enough lighting. Please recall/fix this issue!!
NHTSA ODI #11642400
Mileage unknown · Jun 18, 2024
Exterior LightingCrash
My vehicle has an ongoing issue with the headlights not being bright enough to drive at night with. I have replaced the headlights more than 5 times now over the course of a year, each time with different brands including Toyota OEM headlights. Each time, they are still not sufficiently bright enough to see with at night. This h…
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My vehicle has an ongoing issue with the headlights not being bright enough to drive at night with. I have replaced the headlights more than 5 times now over the course of a year, each time with different brands including Toyota OEM headlights. Each time, they are still not sufficiently bright enough to see with at night. This has led to 3 collisions with curbs and objects which caused damage to my vehicle, because I could not see the objects while having to drive at night. I have brought the issue up to Toyota and they said they would not do anything about it. I brought it in for service to Toyota and they tried to charge me $200 to even look at it, money which I do not have. I am forced to continue driving at night for work and fear I will get into a more serious crash or hit a pedestrian as the headlights aren't bright enough to see safely at night. The photo I have included shows a gash in the tire and dent in the rim where it hit the curb. The issue seems to be the headlight wiring or connectors. When I replace the headlight bulbs, they are a bit brighter initially. Thus initial brightness only lasts about a week, and it's still not sufficiently bright to drive safely. They then dim even further to the point where it's like driving without headlights at all. Again this has led to 3 collisions at this point since I'm required to drive at night and don't have the money to fix it. Toyota refused a good faith repair and did not acknowledge there was an issue, however if you do a web search for "Prius headlights too dim" it seems to be a major issue with many other Prius owners. It should be noted that even the high beam headlights are not bright enough to sufficiently see with at night.
NHTSA ODI #11595133
115,000 miles · May 11, 2021
Exterior Lighting
HEADLAMP HAS GONE OUT 3 TIMES, MARKER LIGHT 2 TIMES. EXISTING RECALL ON PREVIOUS YEAR PRIUS SHOULD BE EXTENDED TO 2015 MODELS
NHTSA ODI #11416038
100,300 miles · Jan 31, 2020
Exterior Lighting
TL* THE CONTACT OWNS A 2015 TOYOTA PRIUS. THE CONTACT STATED THAT ON OCCASIONS THE HEADLIGHTS FAILED TO ILLUMINATE. ADDITIONALLY, THE FAILURE WAS EXPERIENCED WHILE DRIVING AT NIGHT. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT THE LOW BEAM HEADLAMPS BECAME INOPERABLE. THE CONTACT WOULD THEN HAVE TO USE TO THE HIGH BEAM HEADLAM…
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TL* THE CONTACT OWNS A 2015 TOYOTA PRIUS. THE CONTACT STATED THAT ON OCCASIONS THE HEADLIGHTS FAILED TO ILLUMINATE. ADDITIONALLY, THE FAILURE WAS EXPERIENCED WHILE DRIVING AT NIGHT. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT THE LOW BEAM HEADLAMPS BECAME INOPERABLE. THE CONTACT WOULD THEN HAVE TO USE TO THE HIGH BEAM HEADLAMPS FOR SAFE NIGHTTIME DRIVING. THE CONTACT STATED THAT TURNING OFF THE HEADLAMP SWITCH AND TURNING BACK ON TEMPORARILY REMEDIED THE FAILURE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO MOLLE TOYOTA LOCATED AT 601 WEST 103RD STREET 64114 PHONE (866)-577-9913. THE CONTACT WAS INFORMED THAT THE HEADLAMPS OPERATED AS INTENDED WHILE BEING INSPECTED BY THE TECHNICIAN. THE CONTACT WAS ASKED TO HAVE THE VEHICLE TAKEN BACK TO THE DEALER WHILE THE FAILURE WAS PRESENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,300.
NHTSA ODI #11306279
22,000 miles · Sep 25, 2019
Exterior Lighting
2015 FORD EDGE WITH 22,000 MILES. THE REAR CENTER BRAKE LIGHT ASSEMBLY HAS MALFUNCTIONED AND THE LIGHTS ARE NOT WORKING. THE LIGHTS CANNOT BE REPLACED - THE WHOLE UNIT HAS TO BE REPLACED, WHICH COSTS ALMOST $300. THE DEALER TOLD ME THERE IS WATER IN THE UNIT. THIS CAR IS GARAGED AT WORK AND AT HOME. I HAVE READ THAT OTHER PEOPLE…
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2015 FORD EDGE WITH 22,000 MILES. THE REAR CENTER BRAKE LIGHT ASSEMBLY HAS MALFUNCTIONED AND THE LIGHTS ARE NOT WORKING. THE LIGHTS CANNOT BE REPLACED - THE WHOLE UNIT HAS TO BE REPLACED, WHICH COSTS ALMOST $300. THE DEALER TOLD ME THERE IS WATER IN THE UNIT. THIS CAR IS GARAGED AT WORK AND AT HOME. I HAVE READ THAT OTHER PEOPLE HAVE HAD THE SAME ISSUE. I HAVE AN EXTENDED WARRANTY BUT LIGHTS AREN'T INCLUDED. SINCE THIS IS A WHOLE UNIT - NOT JUST A BULB - IT SHOULD BE INCLUDED.
NHTSA ODI #11258201
53,000 miles · Jan 31, 2018
Exterior Lighting
AUTO ADJUSTING LOW BEAMS NOT WORKING. LOW BEAM IS FIXED DOWN AS IF THERE WAS A HEAVY WEIGHT LOAD, WITH NO LOAD IN THE AUTO THE LOW BEAM LIGHT PATERN IS ONLY 25 FEET, THIS DISTANCE PUTS THE DRIVER AT RISK BEING UNABLE CLEARLY SEE THE ROAD AND DRIVE AT A REDUCE SPEED OR OVER DRIVING THE LIGHT. DRIVER EYES ARE STRAINED AS THEY TRY…
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AUTO ADJUSTING LOW BEAMS NOT WORKING. LOW BEAM IS FIXED DOWN AS IF THERE WAS A HEAVY WEIGHT LOAD, WITH NO LOAD IN THE AUTO THE LOW BEAM LIGHT PATERN IS ONLY 25 FEET, THIS DISTANCE PUTS THE DRIVER AT RISK BEING UNABLE CLEARLY SEE THE ROAD AND DRIVE AT A REDUCE SPEED OR OVER DRIVING THE LIGHT. DRIVER EYES ARE STRAINED AS THEY TRY TO NAVIGATE. THERE IS NO PROBLEM WITH THE HIGH BEAMS. AFFECTS ONLY AT NIGHT ON HIGHWAYS AND. POORLY LIGHT WIEDY COUNTRY ROADS.
NHTSA ODI #11066146
75,000 miles · Sep 9, 2017
Exterior Lighting
FRONT HEADLIGHTS HAVE NOW BURNT OUT FOR THE SECOND TIME. MY CAR ONLY HAS 75,000 MILES. THIS IS RIDICULOUS.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Consequence & remedy
Consequence: An unexpected hybrid power system shut down may increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs will be performed free of charge. This recall began July 24, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB10 / 20TA10.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3
DP23005 · Brake Actuator Valve Wear
Opened Nov 22, 2023 · No close date supplied
Status: open (inferred from source dates) · Service Brakes, Hydraulic:foundation Components; Service Brakes, Hydraulic:power Assist
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
Additional source detail variants (2)
Service Brakes, Hydraulic:foundation Components
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
Service Brakes, Hydraulic:power Assist
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
DP19004 · Brake Actuator Valve Wear
Opened Sep 30, 2019 · Closed Jan 21, 2021
Status: closed (inferred from source dates) · Service Brakes, Hydraulic:power Assist
On September 19, 2019, the Office of Defects Investigation (ODI) received a defect petition from Mr. Roger Hogan requesting that the Agency investigate and recall certain Toyota Prius, Prius PHV, Camry Hybrid and Avalon Hybrid vehicles for a brake actuator valve wear condition covered under Toyota Customer Support Programs ZJB and ZKK (subject CSP?s). In support of his request, the petitioner identified 117 NHTSA complaints allegedly related to the subject CSP condition, including 60 reporting crashes. On September 30, 2019, ODI opened Defect Petition DP19-004 to evaluate the petitioner?s request for an investigation. In August 2020, the petitioner notified the Agency that he was withdrawing his petition. Because the petitioner has withdrawn the petition, we are denying the petition as moot and no further analysis of this petition is necessary.NHTSA is authorized to issue an order requiring notification and remedy of a defect if the Agency?s investigation shows a defect in the design, construction, or performance of a motor vehicle that presents an unreasonable risk to safety. 49 U.S.C. ?? 30102(a)(9), 30118. Because the petitioner has with withdrawn the petition, the petition is denied as moot. This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency notes that it is not required to receive a defect petition prior to opening a defect investigation and will take further action if warranted by future circumstances.
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