NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
207 reportsMileage unknown · Sep 11, 2024
Service Brakes
This vehicle lost braking assist while in motion on a well known problem from TOYOTA. There has been class action lawsuits on this very fact. Toyota issued a customer service warranty for vehicles that have less than 150,000 and filed before March 2024! My car has 127k and failure was Sept 9 out of the warranty. I understand t…
Read full complaint
This vehicle lost braking assist while in motion on a well known problem from TOYOTA. There has been class action lawsuits on this very fact. Toyota issued a customer service warranty for vehicles that have less than 150,000 and filed before March 2024! My car has 127k and failure was Sept 9 out of the warranty. I understand that there is a line if the sand however this needs to be a recall as it effects so many vehicles and it is dangerous! I am asking you urge them to make a recall for this! I have paid for this repair and am furious but I had to do it!
NHTSA ODI #11614051
Mileage unknown · Sep 2, 2024
Service Brakes
ABS actuator failed in April of 2023 after more than a year of constant whirling, which my mechanic didn't diagnose until after my dashboard lit up with errors. The issue was diagnosed by AAA mechanics after the dashboard warning lights lit up, with a $4,000 cost to repair. Brakes are spongy, car is rarely driven at this time. …
Read full complaint
ABS actuator failed in April of 2023 after more than a year of constant whirling, which my mechanic didn't diagnose until after my dashboard lit up with errors. The issue was diagnosed by AAA mechanics after the dashboard warning lights lit up, with a $4,000 cost to repair. Brakes are spongy, car is rarely driven at this time. We were told that the brakes would continue to work, but the ABS system would not. Now the vehicle beeps constantly when driving, which appears to mean the brakes could fully fail at any time. Based on subsequent research, Toyota was quietly fixing the ABS acuator issue until last year, but it was not offered when my vehicle was brought in last year during another recall. When it failed the car was under 10 years and 150K.
NHTSA ODI #11612147
Mileage unknown · Aug 18, 2024
Service Brakes
My car started exhibiting signs of a known brake booster/brake systems failure for Priuses in the 2010-2015 range. These include the ABS, brake system, and skid/traction lights coming on and a 3-5 cycling whirring noise. The brake sensitivity is also altered. This happened suddenly today. I checked the battery voltage (normal), …
Read full complaint
My car started exhibiting signs of a known brake booster/brake systems failure for Priuses in the 2010-2015 range. These include the ABS, brake system, and skid/traction lights coming on and a 3-5 cycling whirring noise. The brake sensitivity is also altered. This happened suddenly today. I checked the battery voltage (normal), so this is not causing the issue. After investigating online, I have discovered that many consumers have experienced the same issue and are being denied a recall/repair coverage by Toyota. Today, I am reaching out to Toyota to see if the replacement/repair, which should be in the range of $3-4k will be covered by Toyota. According to numerous other Prius owners online, this issue is being denied by Toyota for coverage, even though it is something they are fully aware of. This is unacceptable and dangerous on their part. My vehicle has 110k miles, was leased used last year, and has not had any issues otherwise. I am up to date with all routine maintenance, including getting my pads replaced and rotors maintained last year as well as new tires.
NHTSA ODI #11609232
Mileage unknown · Aug 13, 2024
Service Brakes
Brake warning lights illuminated and loud beeping for the first time. Took the car to local repair shop who advised me to take it to the dealership. Dealership indicates that R&R Brake Booster assembly with master cylinder and brake booster pump assembly need to be replaced at over $3100 and brakes are at risk of failure. I r…
Read full complaint
Brake warning lights illuminated and loud beeping for the first time. Took the car to local repair shop who advised me to take it to the dealership. Dealership indicates that R&R Brake Booster assembly with master cylinder and brake booster pump assembly need to be replaced at over $3100 and brakes are at risk of failure. I researched and found the NHTSA Customer Support Bulletin - [XXX] indicating this known issue. The support period expired in March and mileage has now exceeded the limit for support. Though I have had the car in the dealership for service many times, this was never brought to my attention. The dealership advised me to contact Toyota. Toyota then advised me to contact NHTSA about the problem. Further research indicates ongoing problems with this issue that have not been resolved - [XXX] should have issued a recall for this important safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11608304
Mileage unknown · Aug 9, 2024
Service Brakes
Brake Booster Assembly in my 2014 Toyota Prius began cycling more often than usual in December 2023. By March 2024 it began cycling approximately every 30 seconds. Randomly while stopped or parked, there would be four warning lights illuminated on the dash - SLIP indicator, both Brake System Warning Lights - the word "Brake" and…
Read full complaint
Brake Booster Assembly in my 2014 Toyota Prius began cycling more often than usual in December 2023. By March 2024 it began cycling approximately every 30 seconds. Randomly while stopped or parked, there would be four warning lights illuminated on the dash - SLIP indicator, both Brake System Warning Lights - the word "Brake" and the "((!))", and ABS Warning Light. By June 2024, I would also randomly lose stopping power & a great distance was necessary to stop the vehicle. I took the Prius into my local Toyota Service Center where it was recommended both the Brake Booster Pump and Brake Booster Actuator be replaced. When I brought up Toyota's Customer Support Program for which my Prius is eligible in terms of age, mileage, and symptoms, I was told a DTC is required to verify the issue. According to this local Toyota dealership, the Master Tech confirming the issue and recommending replacement is not sufficient. Since the lights were illuminated, I asked why there was no stored DTC. They responded "Well, I'm not sure" and continued to reference the required DTC. This brake assembly is an issue that Toyota has acknowledged, but fails to accept full responsibility by issuing a recall. This gross negligence by a vehicle manufacturer.
NHTSA ODI #11607559
116,000 miles · Aug 8, 2024
Service Brakes, Hydraulic
The contact owns a 2014 Toyota Prius. The contact stated that while driving at an undisclosed speed and attempting to stop the vehicle, the brake pedal was stiff and would not depress easily, requiring exhaustive effort to depress and bring the vehicle to a complete stop. The brake, traction control, and ABS warning lights were …
Read full complaint
The contact owns a 2014 Toyota Prius. The contact stated that while driving at an undisclosed speed and attempting to stop the vehicle, the brake pedal was stiff and would not depress easily, requiring exhaustive effort to depress and bring the vehicle to a complete stop. The brake, traction control, and ABS warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a brake booster and brake pump assembly failure. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 116,000. The VIN was not available.
NHTSA ODI #11607341
Mileage unknown · Aug 3, 2024
Service Brakes
I lost the brakes. The Brake actuator failed. I was able to swerve around traffic to avoid a collision and get the car towed home. No warning lamps until it failed. The brake actuator was replaced and I saved the old, defective component.
NHTSA ODI #11606273
Mileage unknown · Jun 24, 2024
Service Brakes
The brake booster and master cylinder failed on my Prius. The diagnostic code is C1391 Abnormal leakage in accumulator, which is a code covered by Toyota’s prior recall on this vehicle.
NHTSA ODI #11596246
Mileage unknown · May 28, 2024
Service Brakes
Drove car to work one morning and it was VERY difficult to brake almost causing an accident. Brought it into the Toyota shop and they said this code came up: DTC code C1391: Abnormal leak of accumulator pressure ,recommending to replace brake booster and brake booster pump assembly internal malfunction of components.The necessi…
Read full complaint
Drove car to work one morning and it was VERY difficult to brake almost causing an accident. Brought it into the Toyota shop and they said this code came up: DTC code C1391: Abnormal leak of accumulator pressure ,recommending to replace brake booster and brake booster pump assembly internal malfunction of components.The necessity of its routine replacement is vital as an old or malfunctioning unit leads to decreased braking performance and ultimately brake failure. They told me that there was a program offered to customers where they would replace this known issue, but I'm 2 months outside of this so the issue is no longer covered under Toyota. The fact that this is a known issue that Toyota does not want to recall is ridiculous and now they want customers to pay for it.
NHTSA ODI #11591042
Mileage unknown · May 18, 2024
EngineUnknown Or Other
2014 Toyota Prius: While driving at high speed the engine stalled unexpectedly, steering and braking were not effected. Was able to safely coast to a stop in the breakdown lane and after a few minutes, restart the engine and proceed driving. Another event occurred on the entrance ramp onto an interstate highway. I was able to pu…
Read full complaint
2014 Toyota Prius: While driving at high speed the engine stalled unexpectedly, steering and braking were not effected. Was able to safely coast to a stop in the breakdown lane and after a few minutes, restart the engine and proceed driving. Another event occurred on the entrance ramp onto an interstate highway. I was able to pull over safely and the car restarted after a short delay. This seems to be a very dangerous condition. Toyota dealer service said they could not determine the cause and they know of no recall. I found online a reference to NHTSA Recall # 20V369000 that referred to "unexpected hybrid power system shut down." That is what happened to me.
NHTSA ODI #11589472
Official recalls
3Jun 24, 2020
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Consequence & remedy
Consequence: An unexpected hybrid power system shut down may increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will perform a software update for the hybrid system. If the vehicle has experienced an inverter failure with certain hybrid system faults related to this condition, the inverter assembly will be repaired or replaced, prior to software update. All repairs will be performed free of charge. This recall began July 24, 2020. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is 20TB10 / 20TA10.
Oct 4, 2018
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Consequence & remedy
Consequence: If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. The recall began January 22, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0V. Note: The software updates in this recall are needed even if the vehicle had the software previously updated under recalls 14V-053 or 15V-449.
Feb 12, 2014
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
Consequence & remedy
Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.
Additional source detail variants (2)
Hybrid Propulsion System: Inverter
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.
Electrical System:software
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3DP23005 · Brake Actuator Valve Wear
Opened Nov 22, 2023 · No close date supplied
Status: open (inferred from source dates) · Service Brakes, Hydraulic:foundation Components; Service Brakes, Hydraulic:power Assist
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
Additional source detail variants (2)
Service Brakes, Hydraulic:foundation Components
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
Service Brakes, Hydraulic:power Assist
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
DP19004 · Brake Actuator Valve Wear
Opened Sep 30, 2019 · Closed Jan 21, 2021
Status: closed (inferred from source dates) · Service Brakes, Hydraulic:power Assist
On September 19, 2019, the Office of Defects Investigation (ODI) received a defect petition from Mr. Roger Hogan requesting that the Agency investigate and recall certain Toyota Prius, Prius PHV, Camry Hybrid and Avalon Hybrid vehicles for a brake actuator valve wear condition covered under Toyota Customer Support Programs ZJB and ZKK (subject CSP?s). In support of his request, the petitioner identified 117 NHTSA complaints allegedly related to the subject CSP condition, including 60 reporting crashes. On September 30, 2019, ODI opened Defect Petition DP19-004 to evaluate the petitioner?s request for an investigation. In August 2020, the petitioner notified the Agency that he was withdrawing his petition. Because the petitioner has withdrawn the petition, we are denying the petition as moot and no further analysis of this petition is necessary.NHTSA is authorized to issue an order requiring notification and remedy of a defect if the Agency?s investigation shows a defect in the design, construction, or performance of a motor vehicle that presents an unreasonable risk to safety. 49 U.S.C. ?? 30102(a)(9), 30118. Because the petitioner has with withdrawn the petition, the petition is denied as moot. This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency notes that it is not required to receive a defect petition prior to opening a defect investigation and will take further action if warranted by future circumstances.