2012 Toyota Prius

On 12/25/2021, I was driving in the country side under darkness and under heavy rain and I had a hard time seeing the road. There were no road lights so I could not make out where the divider, curve of the road or side of the road was. It was quite a safety hazards because cars were coming from the front, or a few inches off the road would be dirt field. I discovered that the headlamps of my 2012 Prius are full of water bubbles and the water bubbles are blocking and distorting the headlights. I have pictures and videos of the headlights. It is six days already and the water bubbles are still there, and it is not safe to drive out to the field at night or where there is no road lights, with such minimal and distorted lights. I found on the web that a few people experienced water bubbles in their headlamps over the years, but don't know if they reported to NHTSA. My car has no accident and no modification on the front of the car. Toyota representative and dealers said my car is out of warranty. There were no indications or symptoms of water bubbles in advance, until rain leaks into the headlamps. I did not notice if this happened in previous raining seasons, as I didn't drive out much at night.

Vehicle has issue with brake booster and accumulator, making it dangerous to drive on the road as brakes would intermittently go out not allowing me to stop. Toyota Corporate had agreed to fix the vehicle originally based on good faith and acknowledgement of the defect under their "Customer Support Program" yet coerced me to go to the local dealership to get the repair, and now disclaims responsibility to cover the repair/parts costs. Toyota Corporate did call the dealer to authorize the repair on 12/14, but since then, have not paid for any of the repairs so my vehicle is being held hostage at the dealership.

I have a ABS alarm on my car. Toyota ABS C1391 (1/1) Current Abnormal Leak of ACC Press I tried to Talk to the Toyota I left a message with the service writer At Avondale Toyota In Arizona and left a message about my car problem They never returned a call to me! I have bought 4 new cars from Avondale Toyota. You would think they should return my call to talk about my cars brake problems I haven't received any return calls

Toyota did not inform us about a half recall on our family's Prius car. My wife driving yesterday with kids Christmas shopping and the brake pedal stopped working. She was able to thankfully to have space to let car slow down and pull off to side of road. People with a Toyota Prius need to know the brake pedal could stop working at any moment. The Toyota dealership says the repair is $2900 and they will not cover it. They advised I call Toyota so I did and spoke to 3 people advised and they said they would not. The half recall states online, which I dug and found after the dealership advisor told me about it, states that cars up until 8/31/2021 with unlimited milage are covered. After, then its 10 years from purchase and drops from unlimited milage to 150K. We are a few months from Sept and they would not make an exception and do the right thing. The cars is past the 150K milage BARELY, but still under 10 years. If the breaks had gone out in August 31st and a major accident happened would Toyota been liable? HAs this happened and people don't know? It's not right, not ethical, we were not informed of this at any point or even the last time I took the car into the dealership. The idea that others could have this happen to them or even get hurt out there is insane to imagine as a possibility actually a reality as it happened to us. Toyota headquarters brand representative (Monica supervisor) on phone told me that if my wife had the break pedal and system go out in August and died Toyota would have covered it. I almost dropped the phone. Others need to know about this. Do you know anyone with a Toyota Prius? or a Toyota? Please tell them the brake pedal could stop working at any moment and cause an accident. Please help us and together help others know about this. Toyota should have done the right thing, but they didn't. Toyota needs to alert others of this before someone gets hurt. The National Safety board needs to force to a full recall to REPLACE THEM

I was Driving with my daughter as always,then the car put on the screen hybrid system problems and the car stop running…..I almost had an accident,I took the car to Toyota dealer and the charged me to fix it ,but the didn’t fix the problem,this is something that Toyota company should fix it before something bad happen while driving 😓

ABS/Brake Actuators on these cars are faulty! Not able to apply adequate pressure on the brakes to stop the car confidently. Brake actuator hissing notating that pressure is being lost. Brakes feel like they are skipping, and also making a loud "quack/screeching" noise. Brakes were inspected on my vehicle, and the pads had over 60% life left, and no damage to the rotots, so its the brake actuator at fault. A very common issue on 3rd generation prius models, and a $3000+ repair through toyota. Customer support program ZJB issued. Its not a recall, but instead an "extended warranty". Toyota will not fix the problem without dash warning lights on, so my car is just waiting to break down or cause an accident. I worry about my life and the brakes failing at some point. Ive taken it to two different mechanics and they both noted its a well known problem that toyota is trying not to pay out for.

After feeling looseness from the front end all the way up to the steering wheel when going over any bumps I brought the car to the local dealer. After inspection I was told four things that are very disturbing: The steering shaft needs replacement; The cost will be more than $1100; There is no warranty or recall or cost coverage; The car is not reliable and should not be driven any more than essential until fixed (and they don’t know when the parts will be available). Although the car is out of warranty based on age, this car has only 66,525 miles after almost 9 years, and my wife and I have been the only drivers and not on any dirt roads. I have been told by an independent repair shop this is a known problem with Prius and should be a recall item since it is dangerous to keep driving. This is especially troubling since the dealer could not fix it when I was there because they have to order parts and they don't know when the parts will be in.

I write to report that I asked for help at TOYOTA on the repair of the brake booster pump program. On August 19th, 2021 I took my Toyota Prius 2012 to my nearest dealer, in this case, Toyota of Homestead in Florida, US (I have a screen capture of the appointment); because the brake pump was pumping continuedly every 15 seconds regardless of the vehicle was in motion or stop parked; also the breaking felt like spongy and hesitant. I explained that to the Toyota dealer employee and he told me that the pump running every 15 seconds is not normal and agree that something was not right with my car's brake, but if there is not a MIL light ON, they can not replace my brake booster under the Toyota Program, and I have to pay $170.-first to "scan" the vehicle and make a diagnostic, well I told him that was too much money just to scan the vehicle since there was no light on in the dash the Toyota employee told me I will need to pay for the full brake pump replacement. That was unfair because the Toyota employee agree that definitely the brake was bad, but can not do anything. Took my car home and a few days later September 2nd, the brake lights came on. Well, my wife uses this car daily to transport our kids to school and to do the shopping necessary for food and supplies, and definitely, the cars do NOT break AS IT SHOULD. Toyota employee told me the repair will cost between $3000.- to $4000.-, I took the car to the Dealer when was covered under the Customer Support Program, but the light on the dash should NOT be the main factor to determine that the brake booster needs to be replaced. To be fair TOYOTA should recall all those vehicles. The Toyota dealer employee witness that there was a problem with the pump, and anybody with common sense that know this cars should immediately notice that the sound of the pump going on every 15 seconds is NOT NORMAL. This is my second Prius (My first one was a Toyota Prius C 2014) and I detect almost immediately with something is WRONG.

The contact owns a 2012 Toyota Prius. The contact stated while attempting to use the horn, the horn failed to operate as needed. The contact also stated that the front passenger’s air bag warning light illuminated and then turned off. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the clock spring failed and needed to be replaced. The vehicle was also taken to an independent mechanic who confirmed the cause of the failure. The vehicle was not repaired. The manufacturer informed the contact that the vehicle was not included in the manufacturer communications regarding the clock spring assembly repair. The vehicle was not repaired. The approximate failure mileage was 90,000.