Service Brakes. Review the 182 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Exterior Lighting. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

46 crash reports2 fire reports26 injury reports

Visibility/wiper complaints

28 reports

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15,600 miles · Aug 13, 2013

StructureVisibility/wiper

THERE IS A NOTICEABLE HALO EFFECT IN THE WINDSHIELD WHEN VIEWING ONCOMING LIGHTS. IT IS BOTHERSOME AND IRRITATING ON THE EYES ESPECIALLY WHEN DRIVING FOR LONG PERIODS OF TIME. I AM WRITING TOYOTA DIRECTLY TO LEARN WHEN A DIFFERENT WINDSHIELD CAN BE PROVIDED. *TR

NHTSA ODI #10535045

700 miles · Apr 29, 2013

Visibility/wiper

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HEAD LIGHTS FROM ONCOMING TRAFFIC AT NIGHTTIME HAVE A "HALO" AND "PRISM" APPEARANCE. ADDITIONALLY, REFLECTIVE ROAD SIGNS ARE ALSO VERY DISTORTED, SEEING WHAT APPEARS TO BE MULTIPLE SIGNS. SINCE THAT TIME EYES HAVE BEEN TESTED WITH NO CHANGE FROM LAST EXAM AND NEW GLASSES ARE NOW BEING WORN. THERE IS NO DIFFERENCE. MY WIFE STATES SHE SEES THE SAME DISTORTION WHEN DRIVING AFTER DARK. THIS HAS BEEN A CONTINUAL PROBLEM SINCE WE PURCHASED THE VEHICLE. IN ADDITION, THE WINDSHIELD WAS REPLACED IN AUGUST, 2012, AS A RESULT OF HAIL DAMAGE. IT WAS REPLACED WITH GENUINE TOYOTA PARTS. THERE IS NO DIFFERENCE. *TR

NHTSA ODI #10509908

1,000 miles · Mar 29, 2013

Visibility/wiper

WINDSHIELD OPTICS CAUSE LIGHT SOURCES TO TRIPLE WITH GHOSTING ABOVE AND BELOW THE SOURCE OF LIGHT. THIS IS CAUSING DIFFICULTY IN JUDGING DISTANCE, DISTRACTION AND EYE STRAIN WHILE DRIVING. *TR

NHTSA ODI #10504961

10 miles · Mar 27, 2013

Visibility/wiper

THE WINDSHIELD HAS A VERTICAL "PRISM" EFFECT WITH ANY LIGHT SOURCE COMING THROUGH IT. *TR

NHTSA ODI #10504667

6,232 miles · Mar 8, 2013

Visibility/wiper

WINDSHIELD PRODUCES BLURRY VISION OR DUPLICATED IMAGES AT NIGHT. TAILLIGHTS AND STREET LIGHTS ARE SHOWN IN MULTIPLES OF TWO OR THREE. EXTENDED DRIVING BEYOND 20 MINUTES CAUSES EYE FATIGUE AND ALSO DISTORTED GAUGE OF DISTANCE. *TR

NHTSA ODI #10502134

300 miles · Mar 4, 2013

Visibility/wiper

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NEW 2012 TOYOTA PRIUS PLUG-IN. VISIBILITY THROUGH FRONT WINDSHIELD IS BLURRY - PARTICULARLY NOTICEABLE AT NIGHT WHEN LIGHT SOURCES ARE VIEWED THROUGH THE WINDSHIELD. LIGHT SOURCES PRODUCE MULTIPLE IMAGES (UP TO TWO ADDITIONAL) BELOW THE ORIGINAL LIGHT SOURCE. PROBLEM IS ALSO NOTICEABLE DURING DAYLIGHT HOURS, PARTICULARLY DURING CLOUDY CONDITIONS. GHOSTING EFFECT WORSE AT A DISTANCE, DOES NOT SEEM TO OCCUR WHEN LIGHT SOURCE IS VERY CLOSE TO VEHICLE (FOR EXAMPLE WITHIN 10 FEET). GHOSTING EFFECT IS QUITE NOTICEABLE AT NIGHT. I AM WORRIED THAT THE PROBLEM MAY CAUSE HEADACHES, VISUAL FATIGUE, AND ACCIDENTS. *TR

NHTSA ODI #10501199

200 miles · Feb 14, 2013

Visibility/wiper

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2012 PRIUS HAS SERIOUS DEFECT IN THE WINDSHIELD LAMINATION. BRIGHT LIGHT SOURCES ARE TRIPLED AT NIGHT. A GHOST IMAGE APPEARS ABOVE AND BELOW THE ORIGINAL LIGHT SOURCE. LIGHT SOURCES MAY BE, HEADLIGHTS, TAILLIGHTS, SIGNAL LIGHTS, AND EVEN REFLECTED LIGHTS OFF CERTAIN ROAD SIGNS. AS YOU APPROACH THE LIGHT SOURCE, THE TWO GHOST IMAGES WILL MERGE INTO THE PRIMARY LIGHT SOURCE. THE SAFETY HAZARD ARE EXTREME EYE FATIGUE AT NIGHT, AND SEVERE VISUAL DISTORTION THAT IS DIRECTLY RELATED TO THE BRIGHTNESS OF THE LIGHT SOURCE. *TR

NHTSA ODI #10498150

12,400 miles · Feb 5, 2013

StructureVisibility/wiper

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DESIGN OF CAR INCLUDES A FLAW CAUSING A HUGE VERTICAL BLINDSPOT ON BOTH THE RIGHT AND LEFT SIDE OF THE CAR. BECAUSE THERE IS A BAR THAT RUNS VERTICAL ON BOTH SIDES AT THE BEGINNING OF THE DRIVER AND FRONT PASSENGERS' WINDOWS, THIS, ALONG WITH THE PILLAR COMING DOWN THE WINDSHIELD CONTRIBUTE TO AN EXTREMELY LARGE SPOT WHERE OBJECTS IN ROAD CANNOT BE SEEN. THIS IS ESPECIALLY HAZARDOUS FOR PEDESTRIAN FOOT-TRAFFIC CROSSING PERPENDICULAR TO THE CAR. PEDS IN CROSSWALKS OR IN PARKING LOTS ARE AT TIMES, COMPLETELY MASKED BY THIS BLIND SPOT BY THE COMBINATION OF THE FRONT WINDSHIELD PILLARS AND FRONT WINDOW SUB-PILLARS. OTHER CARS (SUCH AS HONDA INSIGHT) WITH A DRAMATICALLY ANGLED WINDSHIELD AVOID THIS BY USING A SMALLER SUB-PILLAR ON THE FRONT WINDOW, ALLOWING FOR THINGS TO BE SEEN FAR MORE EASILY. THIS ISSUE SHOULD BE ADDRESSED BEFORE IT CAUSES A PEDESTRIAN INJURY OR DEATH. THIS IS NOT SOMETHING THAT CAN BE REPAIRED. *TR

NHTSA ODI #10496529

Mileage unknown · Jan 15, 2013

Visibility/wiper

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BRAND NEW PRIUS 2012 WHILE DRIVING AT NIGHT, LIGHTS, ESPECIALLY RED IN COLOR, WHEN VIEWED FROM FRONT WINDSHIELD, APPEAR AS THREE DISTINCT IMAGES. ONE DARK IMAGE ALONG WITH TWO FAINT IMAGE ONE ABOVE AND ONE BELOW THE DARK ONE. I GOT THE CAR IN NOV END, REPORTED THE ISSUE IN DEC 17 TO TOYOTA, THEN WENT TO DEALER BEFORE CHRISTMAS. TECHNICIAN THERE ACKNOWLEDGED THE ISSUE AND ORDERED A NEW GLASS. WINDSHIELD WAS REPLACED ON 11 JAN BUT SAW THE SAME ISSUE, TECHNICIAN TEST DROVE THE CAR AND ACKNOWLEDGED THE ISSUE IS STILL THERE. TOYOTA REP WILL COME AND LOOK INTO THE ISSUE. IT IS A MAJOR SAFETY ISSUE AS SOMETIMES THERE ARE LOTS OF RED TAIL LIGHTS AHEAD. I SEE LOT OF PEOPLE HAVE REPORTED THE ISSUE ......BELOW ARE ODI ID NUMBER FOR PRIUS 2012. SEEMS LIKE COMMON PROBLEM. NOT SURE IF TOYOTA IS WAITING FOR ACCIDENTS TO HAPPEN BECAUSE OF THIS ISSUE BEFORE FIXING IT. ODI ID NUMBER : 10490622 ODI ID NUMBER : 10485390 ODI ID NUMBER : 10485239 ODI ID NUMBER : 10483605 ODI ID NUMBER : 10483561 ODI ID NUMBER : 10482102 ODI ID NUMBER : 10479684. *TR

NHTSA ODI #10493124

2 miles · Nov 20, 2012

Visibility/wiper

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BRAND NEW 2012 PRIUS DRIVING OUT OF THE DEALERSHIP AT NIGHT, NOTICED A RATHER BOTHERSOME TRAIT: LIGHTS VIEWED THROUGH THE WINDSHIELD HAVE A PRISM EFFECT WHERE THERE IS A "GHOST" IMAGE LOCATED ABOVE AND BELOW THE ACTUAL LIGHT SOURCE. I WANTED TO KNOW IF THIS WAS DEFECTIVE WINDSHIELD, OR JUST HOW THE PRIUS IS DUE TO THE VERY LOW ANGLE OF THE WINDSHIELD. IT IS DEFINITELY A PRISM TYPE EFFECT AS IT DIFFERS BY COLOR, AND AS YOU APPROACH THE LIGHT SOURCE, THE GHOST IMAGES MERGE INTO THE SINGLE IMAGE. THIS HAPPENS WITH ALL LIGHT SOURCES, THE SUN (WORST OF ALL), HEADLIGHTS, TAIL LIGHTS,STREET LIGHTS, TRAFFIC LIGHTS, ETC. WHEN DRIVING AT NIGHT THIS GHOSTING OF THE LIGHT SOURCES IS REALLY DISTRACTING AND MAKES IT LOOK LIKE YOU ARE LOOKING AT A BLURRED IMAGE. NOTHING IS CRISP OR CLEAR. IT'S BAD ENOUGH THAT MY WIFE AND I ARE NOT DRIVING THE CAR AT NIGHT AND USING ANOTHER VEHICLE. WE HAVE HAD OTHERS IN THE CAR TO CONFIRM THE ISSUE. I HAVE CONTACTED THE DEALER WITH THE ISSUE AND THEY HAVE YET TO REPLY... *TR

NHTSA ODI #10485239

Official recalls

18V684000 · Hybrid Propulsion System

Oct 4, 2018

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.

Consequence & remedy

Consequence: If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.

Remedy: Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. The recall began January 22, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0V. Note: The software updates in this recall are needed even if the vehicle had the software previously updated under recalls 14V-053 or 15V-449.

16V487000 · Air Bags:side/window

Jun 30, 2016

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2010-2012 Toyota Prius, 2010 and 2012 Toyota Prius Plug-in Hybrid, and 2011-2012 Lexus CT200h vehicles. A weld in the curtain shield air bag inflator may crack causing one or both portions of the inflator to eject into the passenger cabin.

Consequence & remedy

Consequence: If either portion of the curtain shield air bag inflator ejects into the passenger cabin, there is an increased risk of injury to vehicle occupants.

Remedy: Toyota will notify owners, and dealers will install retention brackets to the curtain shield air bags, free of charge. The recall began on October 17, 2016. Owners may contact Toyota Customer Service Department at 1-800-331-4331. Toyota's number for this recall is Toyota G0U, and Lexus GLJ.

16V396000 · Seats:front Assembly:seat Heater/cooler

Jun 2, 2016

Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.

Consequence & remedy

Consequence: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.

Remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.

14V053000 · Electrical System:software; Hybrid Propulsion System: Inverter

Feb 12, 2014

Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.

Consequence & remedy

Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.

Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.

Additional source detail variants (2)

Hybrid Propulsion System: Inverter

Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.

Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.

Electrical System:software

13V123000 · Equipment:other:labels

Apr 9, 2013

Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."

Consequence & remedy

Consequence: An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.

Remedy: Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

13V014000 · Air Bags:frontal:sensor/control MODULE-INACTIVE ; Seats

Jan 16, 2013

Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.

Consequence & remedy

Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

Additional source detail variants (2)

Seats

Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.

Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.

Air Bags:frontal:sensor/control MODULE-INACTIVE

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

DP23005 · Brake Actuator Valve Wear

Opened Nov 22, 2023 · No close date supplied

Status: open (inferred from source dates) · Service Brakes, Hydraulic:foundation Components; Service Brakes, Hydraulic:power Assist

The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.

Additional source detail variants (2)

Service Brakes, Hydraulic:foundation Components

Service Brakes, Hydraulic:power Assist

DP22005 · Pedestrian Alert Sounds

Opened Jan 27, 2023 · Closed Aug 7, 2023

Status: closed (inferred from source dates) · Electrical System:propulsion System

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.

DP19004 · Brake Actuator Valve Wear

Opened Sep 30, 2019 · Closed Jan 21, 2021

Status: closed (inferred from source dates) · Service Brakes, Hydraulic:power Assist

On September 19, 2019, the Office of Defects Investigation (ODI) received a defect petition from Mr. Roger Hogan requesting that the Agency investigate and recall certain Toyota Prius, Prius PHV, Camry Hybrid and Avalon Hybrid vehicles for a brake actuator valve wear condition covered under Toyota Customer Support Programs ZJB and ZKK (subject CSP?s). In support of his request, the petitioner identified 117 NHTSA complaints allegedly related to the subject CSP condition, including 60 reporting crashes. On September 30, 2019, ODI opened Defect Petition DP19-004 to evaluate the petitioner?s request for an investigation. In August 2020, the petitioner notified the Agency that he was withdrawing his petition. Because the petitioner has withdrawn the petition, we are denying the petition as moot and no further analysis of this petition is necessary.NHTSA is authorized to issue an order requiring notification and remedy of a defect if the Agency?s investigation shows a defect in the design, construction, or performance of a motor vehicle that presents an unreasonable risk to safety. 49 U.S.C. ?? 30102(a)(9), 30118. Because the petitioner has with withdrawn the petition, the petition is denied as moot. This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency notes that it is not required to receive a defect petition prior to opening a defect investigation and will take further action if warranted by future circumstances.