NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes complaints
182 reportsClear category filter1,500 miles · Apr 1, 2014
Service Brakes
I HAVE OWNED A TOYOTA PRIUS 2012 SINCE FEBRUARY 2012 AND HAVE HAD MULTIPLE ISSUES WITH THE BRAKING SYSTEM. I HAVE NOTICED THAT IF DRIVING OVER A DEPRESSION IN THE ROAD (E.G. POT HOLE OR MAN HOLE COVER) WHILE DEPRESSING THE BRAKE THE VEHICLE ACCELERATES. IT SEEMS THAT THE VEHICLES BRAKE SYSTEM RELEASES AND YOU HAVE TO REAPPLY TH…
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I HAVE OWNED A TOYOTA PRIUS 2012 SINCE FEBRUARY 2012 AND HAVE HAD MULTIPLE ISSUES WITH THE BRAKING SYSTEM. I HAVE NOTICED THAT IF DRIVING OVER A DEPRESSION IN THE ROAD (E.G. POT HOLE OR MAN HOLE COVER) WHILE DEPRESSING THE BRAKE THE VEHICLE ACCELERATES. IT SEEMS THAT THE VEHICLES BRAKE SYSTEM RELEASES AND YOU HAVE TO REAPPLY THE BRAKES. I HAVE HAD THE VEHICLE INSPECTED BY THE DEALER 2 TIMES AND THEY HAVE BEEN UNABLE TO IDENTIFY THE PROBLEM. I HAVE NOTICE VARIOUS OTHER COMPLAINS ON THIS WEBSITE AND WANTED TO ADD MY EXPERIENCE. HOPEFULLY THIS WILL EVENTUALLY LEAD TO THE GOVERNMENT FORCING TOYOTA TO RECALL 2012 PRIUS MODELS BEFORE SOMEONE IS SERIOUSLY HURT. *TR
NHTSA ODI #10576120
32,775 miles · Jan 24, 2014
Electrical SystemEngineService Brakes
TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS HYBRID. THE CONTACT STATED THAT THE AUTOMATIC STARTUP ENGAGED INDEPENDENTLY WITH A LOUD CLUNKING NOISE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS ALSO DIAGNOSED BY A DIFFERENT DEALER WHO REFUSED TO REPA…
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TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS HYBRID. THE CONTACT STATED THAT THE AUTOMATIC STARTUP ENGAGED INDEPENDENTLY WITH A LOUD CLUNKING NOISE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS ALSO DIAGNOSED BY A DIFFERENT DEALER WHO REFUSED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE VEHICLE HAD NOT BEEN REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 32,775. ..UPDATED 02-28-14 *BF THE CONSUMER STATED THE VEHICLE WAS TRADED IN. UPDATED 03/19/2014*JS
NHTSA ODI #10561351
30,000 miles · Sep 6, 2013
Air BagsService BrakesVehicle Speed ControlCrash
WHILE TRAVELING IN A RAIN STORM AT 17MPH, I TRIED TO ENGAGE THE BRAKES TO PREVENT FROM CRASHING INTO AN 18 WHEELER AND THE BRAKES DID NOT WORK. I REPEATEDLY TRIED TO STOP THE CAR AND THE CAR WAS ACCELERATING EVEN THOUGHT I WAS APPLYING THE BRAKES NOT THE GAS. THE CAR WOULD NOT SHUT DOWN, GO INTO PARK OR NEUTRAL. I DID CRASH INT…
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WHILE TRAVELING IN A RAIN STORM AT 17MPH, I TRIED TO ENGAGE THE BRAKES TO PREVENT FROM CRASHING INTO AN 18 WHEELER AND THE BRAKES DID NOT WORK. I REPEATEDLY TRIED TO STOP THE CAR AND THE CAR WAS ACCELERATING EVEN THOUGHT I WAS APPLYING THE BRAKES NOT THE GAS. THE CAR WOULD NOT SHUT DOWN, GO INTO PARK OR NEUTRAL. I DID CRASH INTO THE 18 WHEELER BECAUSE THE ENGINE WAS ACCELERATING AND I WANTED TO STOP.WHEN I CRASHED THE AIRBAGS DID NOT DEPLOY. EVEN AFTER IMPACT THE CAR WAS STILL ACCELERATING LIKE IT WAS TRYING TO PUSH THE 18 WHEELER. EVENTUALLY THE CAR POWERED DOWN AFTER REPEATEDLY PUSHING EVERY BUTTON POSSIBLE. I HAD THE CAR TOWED TO A TOYOTA DEALERSHIP. I PHONED YOUR HOTLINE BUT THE VIN NUMBER I GAVE HAD A NUMBER THAT WAS WRONG MY PRIOR CONFIRMATION NUMBER IS 10542285. TOYOTA IS AWARE AND I AM WAITING FOR THEM TO CALL ME BACK.
NHTSA ODI #10542291
4,600 miles · Sep 6, 2013
Service Brakes
TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT MENTIONED THAT WHILE DRIVING 35 MPH, THE BRAKES FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,600 AND THE C…
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TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT MENTIONED THAT WHILE DRIVING 35 MPH, THE BRAKES FAILED TO RESPOND. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 4,600 AND THE CURRENT MILEAGE WAS 4,900....UPDATED 11-01-13 *BF
NHTSA ODI #10542290
12,000 miles · Aug 22, 2013
Service Brakes
TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH AND MAKING A TURN, THE BRAKES FAILED TO RESPOND UPON ENGAGEMENT. THE VEHICLE CAME TO A STOP AFTER THE CONTACT APPLIED THE BRAKES SEVERAL TIMES. THE VEHICLE THEN RESUMED WITHOUT THE BRAKE MALFUNCTION. THE VEHICLE HAD NOT BEEN DIAG…
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TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH AND MAKING A TURN, THE BRAKES FAILED TO RESPOND UPON ENGAGEMENT. THE VEHICLE CAME TO A STOP AFTER THE CONTACT APPLIED THE BRAKES SEVERAL TIMES. THE VEHICLE THEN RESUMED WITHOUT THE BRAKE MALFUNCTION. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 12,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #10536766
3,700 miles · Jun 4, 2013
Service Brakes
I WAS EXITING THE PARK AND MY TOYOTA PRIUS' BRAKES FAILED, CAREENING ME ONTO A MAJOR THOROUGHFARE (SOUTH ORANGE AVENUE) ON A HILL, WHILE MY CAR BEGAN ACCELERATING. I HIT THE PARK BUTTON AND MY CAR SLOWED UNTIL I WAS ABLE TO GET CONTROL AGAIN AND TURN UP A HILL TO A STOP. WHEN I TURNED MY CAR OFF AND ON AGAIN, THE BRAKES WERE FUN…
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I WAS EXITING THE PARK AND MY TOYOTA PRIUS' BRAKES FAILED, CAREENING ME ONTO A MAJOR THOROUGHFARE (SOUTH ORANGE AVENUE) ON A HILL, WHILE MY CAR BEGAN ACCELERATING. I HIT THE PARK BUTTON AND MY CAR SLOWED UNTIL I WAS ABLE TO GET CONTROL AGAIN AND TURN UP A HILL TO A STOP. WHEN I TURNED MY CAR OFF AND ON AGAIN, THE BRAKES WERE FUNCTIONING NORMALLY. *TR
NHTSA ODI #10514988
1,800 miles · Nov 26, 2012
Service Brakes
MY PRIUS V FIVE WAS PURCHASED IN AUGUST 2012. LOCATION OF THE CAR IS NW OF WA STATE WHERE TEMPERATURES ARE CURRENTLY IN THE MID 50S (AND BELOW) WITH HIGH LEVEL OF HUMIDITY. SINCE THE BEGINNING OF OCTOBER 2012, I'M EXPERIENCING A NOISE THAT WOULD BEST BE DESCRIBED AS AN "OWL HOOTING." MY PROBLEM IS ESPECIALLY NOTICEABLE AFTER THE…
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MY PRIUS V FIVE WAS PURCHASED IN AUGUST 2012. LOCATION OF THE CAR IS NW OF WA STATE WHERE TEMPERATURES ARE CURRENTLY IN THE MID 50S (AND BELOW) WITH HIGH LEVEL OF HUMIDITY. SINCE THE BEGINNING OF OCTOBER 2012, I'M EXPERIENCING A NOISE THAT WOULD BEST BE DESCRIBED AS AN "OWL HOOTING." MY PROBLEM IS ESPECIALLY NOTICEABLE AFTER THE CAR HAS PARKED FOR AN EXTENDED AMOUNT OF TIME (EG. IN THE GARAGE OVERNIGHT). SOMETIMES, MERELY PARKING FOR 10 MINUTES ON THE SCHOOL'S PARKING LOT IS ENOUGH TO MAKE THE NOISE APPEAR AGAIN. THE "HOOTING" DEFINITELY "OSCILLATES" WITH THE ROTATION OF THE TIRE AND EMANATES FROM MY REAR RIGHT SIDE, BUT IS ESPECIALLY LOUD WHEN MAKING LEFT TURNS. THE NOISE DISAPPEARS AFTER DRIVING A FEW HUNDRED YARDS, BUT IS LOUD ENOUGH TO TURN HEADS. I'M ABLE TO REPRODUCE THIS PROBLEM EVERY SINGLE MORNING SINCE OCTOBER 2012. THE SERVICE TECHS WERE ABLE TO CONFIRM THE NOISE, BUT COULDN'T REPAIR THE DEFECT. INSTEAD, AN OPEN CASE/TICKET WAS SUBMITTED TO TOYOTA'S HEADQUARTER. *TR
NHTSA ODI #10485993
3,000 miles · Nov 11, 2012
Service Brakes
THE VEHICLE EMITS A REPETITIVE 'WOO......WOO.....' THAT VARIES WITH SPEED/WHEEL REVOLUTION (SOMETHING RUBBING DURING EACH REVOLUTION). TO THE BEST OF MY ABILITY TO TELL, IT SOUNDS LIKE THE GROAN IS COMING FROM THE REAR-PASSENGER SIDE. THE SOUND IS USUALLY PRESENT AFTER THE CAR HAS SAT OVERNIGHT OR AFTER PROLONGED PARKING AND …
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THE VEHICLE EMITS A REPETITIVE 'WOO......WOO.....' THAT VARIES WITH SPEED/WHEEL REVOLUTION (SOMETHING RUBBING DURING EACH REVOLUTION). TO THE BEST OF MY ABILITY TO TELL, IT SOUNDS LIKE THE GROAN IS COMING FROM THE REAR-PASSENGER SIDE. THE SOUND IS USUALLY PRESENT AFTER THE CAR HAS SAT OVERNIGHT OR AFTER PROLONGED PARKING AND LAST FOR 100-300 FEET OF DRIVING. I'VE EVEN HEARD IT AFTER FOUR HOURS OF BEING PARKED AT WORK. IT WILL TYPICALLY MAKE THIS SOUND FOR A FEW DAYS AFTER A RAIN EVENT. THE SOUND HAS OCCURRED IN BOTH FORWARD AND REVERSE AND WITH THE EMERGENCY BRAKE ON OR OFF PRIOR TO DEPARTURE. I PURCHASED THE VEHICLE IN APRIL AND HAVE HEARD IT ALL THE WAY TO THE PRESENT. DURING A TIRE REPLACEMENT I MADE NOTE OF THE ISSUE TO THE DEALER, WHO ATTRIBUTED IT TO ROTOR OXIDATION. I RESPONDED THAT I'VE HEARD THE GRIND/GROAN OF RUST BEING WORN OFF THE ROTOR WHEN FIRST APPLY THE BRAKES, AND THIS IS NOT THAT SOUND. I WENT IN WITH A RECORDING ON MY PHONE AND THE TECHNICIAN AGREED IT WASN'T RUST. THEY REPAIRED THE TIRE AND TRIED TO REPRODUCE THE CONDITION WITHOUT SUCCESS. THEY DID TEAR DOWN THE BRAKE AND FOUND NOTHING OUT OF THE ORDINARY. THE FACT THAT THIS ISSUE PERSISTS ON MULTIPLE VEHICLES OF THIS MODEL IS INDICATIVE OF A MANUFACTURER'S DEFECT THAT SHOULD BE ADDRESSED. *TR
NHTSA ODI #10483983
1,000 miles · Oct 18, 2012
Service BrakesSteeringWheels
VEHICLE IS PARKED OUTSIDE, AND DURING MORNING COLD START, THE VEHICLE PRODUCES A MOANING/WOOING SOUND FOR APPROX. 50-75 YARDS WITH VEHICLE MOVING UNDER 25 MPH. THE SOUND IS BEING GENERATED FROM THE FRONT WHEEL WELLS. SOUND GENERATED IS RELATED TO VEHICLE SPEED. THE FASTER THE VEHICLE MOVES, THE MORE FREQUENT THE SOUND BEING P…
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VEHICLE IS PARKED OUTSIDE, AND DURING MORNING COLD START, THE VEHICLE PRODUCES A MOANING/WOOING SOUND FOR APPROX. 50-75 YARDS WITH VEHICLE MOVING UNDER 25 MPH. THE SOUND IS BEING GENERATED FROM THE FRONT WHEEL WELLS. SOUND GENERATED IS RELATED TO VEHICLE SPEED. THE FASTER THE VEHICLE MOVES, THE MORE FREQUENT THE SOUND BEING PRODUCED DURING THE FIRST 50-75 YARDS. STRANGE SOUND IS GONE AFTER THAT, AND DOES NOT RETURN UNTIL THE NEXT COOL/COLD START. OWNER TOOK THE VEHICLE BACK TO DEALERSHIP FOR INSPECTION, AND DEALER TOOK OFF THE FRONT WHEEL TO INSPECT BRAKES, WHEELS, AND TIRES, AND WAS NOT ABLE TO LOCATE OR REPRODUCE THE PROBLEM. ABNORMAL SOUND IS ONLY PRODUCED DURING MORNING COLD STARTS AND WHEN VEHICLE IS LEFT TO COOL(I.E. PARKING LOT AT WORK). *TR
NHTSA ODI #10481010
2,400 miles · Oct 18, 2012
Service BrakesSuspension
REPEATING SEVERAL-SECOND GROANING OR GRINDING NOISE HEARD FROM REAR WHEEL AREA UPON STARTUP MOTION. THE NOISE IS SEVERE AND SOUNDS LIKE LOW-PITCH METAL GRINDING. IT'S POTENTIALLY BRAKE RELATED BUT COULD BE SUSPENSION BUSHINGS OR OTHER COMPONENTS RUBBING AGAINST ONE ANOTHER. IT DOES NOT SOUND LIKE TYPICAL BRAKE GLAZING. THE NOISE…
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REPEATING SEVERAL-SECOND GROANING OR GRINDING NOISE HEARD FROM REAR WHEEL AREA UPON STARTUP MOTION. THE NOISE IS SEVERE AND SOUNDS LIKE LOW-PITCH METAL GRINDING. IT'S POTENTIALLY BRAKE RELATED BUT COULD BE SUSPENSION BUSHINGS OR OTHER COMPONENTS RUBBING AGAINST ONE ANOTHER. IT DOES NOT SOUND LIKE TYPICAL BRAKE GLAZING. THE NOISE OCCURS IN ALL WEATHER CONDITIONS AND TYPICALLY AFTER VEHICLE HAS BEEN SITTING FOR SEVERAL HOURS OR OVERNIGHT. NOISE CONTINUES FOR SEVERAL MINUTES AT STOP AND START. NOISE IS LOUD ENOUGH TO STARTLE AN EXPERIENCED DRIVER. THE ABSOLUTE SEVERITY AND INDICATION OF THE SOUND IS ENOUGH TO QUESTION SAFE ONGOING FUNCTIONALITY OF BRAKING AND/OR SUSPENSION SYSTEMS. MULTIPLE REPORTS ARE DOCUMENTED ONLINE AT PRIUSCHAT.COM. TOYOTA DOES NOT APPEAR TO HAVE A FIX OR RESOLUTION AT TIME OF WRITING, 10/2012. THIS IS FOR 2012 PRIUS V MODEL FIVE. *TR
NHTSA ODI #10480948
Official recalls
6Oct 4, 2018
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Consequence & remedy
Consequence: If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. The recall began January 22, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0V. Note: The software updates in this recall are needed even if the vehicle had the software previously updated under recalls 14V-053 or 15V-449.
Jun 30, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2010-2012 Toyota Prius, 2010 and 2012 Toyota Prius Plug-in Hybrid, and 2011-2012 Lexus CT200h vehicles. A weld in the curtain shield air bag inflator may crack causing one or both portions of the inflator to eject into the passenger cabin.
Consequence & remedy
Consequence: If either portion of the curtain shield air bag inflator ejects into the passenger cabin, there is an increased risk of injury to vehicle occupants.
Remedy: Toyota will notify owners, and dealers will install retention brackets to the curtain shield air bags, free of charge. The recall began on October 17, 2016. Owners may contact Toyota Customer Service Department at 1-800-331-4331. Toyota's number for this recall is Toyota G0U, and Lexus GLJ.
Jun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
Consequence & remedy
Consequence: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
Remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Feb 12, 2014
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
Consequence & remedy
Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.
Additional source detail variants (2)
Hybrid Propulsion System: Inverter
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.
Electrical System:software
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.
Apr 9, 2013
Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."
Consequence & remedy
Consequence: An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
Remedy: Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Jan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence & remedy
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Additional source detail variants (2)
Seats
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Air Bags:frontal:sensor/control MODULE-INACTIVE
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3DP23005 · Brake Actuator Valve Wear
Opened Nov 22, 2023 · No close date supplied
Status: open (inferred from source dates) · Service Brakes, Hydraulic:foundation Components; Service Brakes, Hydraulic:power Assist
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
Additional source detail variants (2)
Service Brakes, Hydraulic:foundation Components
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
Service Brakes, Hydraulic:power Assist
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
DP19004 · Brake Actuator Valve Wear
Opened Sep 30, 2019 · Closed Jan 21, 2021
Status: closed (inferred from source dates) · Service Brakes, Hydraulic:power Assist
On September 19, 2019, the Office of Defects Investigation (ODI) received a defect petition from Mr. Roger Hogan requesting that the Agency investigate and recall certain Toyota Prius, Prius PHV, Camry Hybrid and Avalon Hybrid vehicles for a brake actuator valve wear condition covered under Toyota Customer Support Programs ZJB and ZKK (subject CSP?s). In support of his request, the petitioner identified 117 NHTSA complaints allegedly related to the subject CSP condition, including 60 reporting crashes. On September 30, 2019, ODI opened Defect Petition DP19-004 to evaluate the petitioner?s request for an investigation. In August 2020, the petitioner notified the Agency that he was withdrawing his petition. Because the petitioner has withdrawn the petition, we are denying the petition as moot and no further analysis of this petition is necessary.NHTSA is authorized to issue an order requiring notification and remedy of a defect if the Agency?s investigation shows a defect in the design, construction, or performance of a motor vehicle that presents an unreasonable risk to safety. 49 U.S.C. ?? 30102(a)(9), 30118. Because the petitioner has with withdrawn the petition, the petition is denied as moot. This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency notes that it is not required to receive a defect petition prior to opening a defect investigation and will take further action if warranted by future circumstances.