Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1,4880–25K
14825–50K
12650–75K
13675–100K
221100–150K
145150K+
2,264 reports with mileage · 558 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Service Brakes, Hydraulic. Review the 849 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 593 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes, Electric. Review the 502 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
183 crash reports13 fire reports48 injury reports
What owners actually said
2,822 reports
Mileage unknown · Jan 3, 2017
Air Bags
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V487000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSU…
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TL* TAKATA RECALL. THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V487000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10939457
59,653 miles · Jan 2, 2017
Service Brakes
MY WIFE WAS DRIVING ON THE HIGHWAY WHEN HER BRAKES TOTALLY FAILED. SHE APPLIED BRAKE PRESSURE AS HARD AS SHE COULD, BUT IT HAD NOT EFFECT. FORTUNATELY, SINCE SHE WAS IN THE LEFT LANE OF THE INTERSTATE HIGHWAY, SHE WAS ABLE TO COAST TO A STOP IN THE LEFT HAND SHOULDER. SEVERAL RED LIGHTS LIT UP ON THE DASHBOARD, INCLUDING THE …
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MY WIFE WAS DRIVING ON THE HIGHWAY WHEN HER BRAKES TOTALLY FAILED. SHE APPLIED BRAKE PRESSURE AS HARD AS SHE COULD, BUT IT HAD NOT EFFECT. FORTUNATELY, SINCE SHE WAS IN THE LEFT LANE OF THE INTERSTATE HIGHWAY, SHE WAS ABLE TO COAST TO A STOP IN THE LEFT HAND SHOULDER. SEVERAL RED LIGHTS LIT UP ON THE DASHBOARD, INCLUDING THE BRAKE AND ABS LIGHTS. I HAD THE CAR TOWED TO WORLD TOYOTA DEALERSHIP IN ATLANTA. THEY SAID THE BRAKE MASTER CYLINDER FAILED. I PAID THEM TO FIX IT. SEE ATTACHED WORK ORDER FROM WORLD TOYOTA. *TR
NHTSA ODI #10939103
Mileage unknown · Dec 28, 2016
Service Brakes
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE BRAKE PEDAL WAS APPLIED SEVERAL TIMES AND THERE WAS AN ABNORMAL NOISE AND VIBRATION. THE VEHICLE FAILED TO COME TO A COMPLETE STOP. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL, BUT THE FAILURE CONTINUED. THE DEALER WAS NOTIFIED SEVERAL TIMES, BUT WAS UNA…
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TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT THE BRAKE PEDAL WAS APPLIED SEVERAL TIMES AND THERE WAS AN ABNORMAL NOISE AND VIBRATION. THE VEHICLE FAILED TO COME TO A COMPLETE STOP. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL, BUT THE FAILURE CONTINUED. THE DEALER WAS NOTIFIED SEVERAL TIMES, BUT WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
NHTSA ODI #10937890
60,000 miles · Dec 26, 2016
Service Brakes
I APPLIED BRAKE ON A RED LIGHT WHICH IS AS USUAL FOR ME AND I NOTICED CAR DIDN'T SLOW DOWN AND KEPT MOVING PAST THE RED LIGHT. IT HAS HAPPENED BEFORE AND THE IT HAPPENS ON UNEVEN AND EVEN ON MINOR POTHOLES. THE BRAKES ON THE SMALL BUMPS AND MINOR UNEVEN ROADS COMPLETELY LOOSE TRACTION OF THE TIRES AND CAR EVEN FASTER WITH THE …
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I APPLIED BRAKE ON A RED LIGHT WHICH IS AS USUAL FOR ME AND I NOTICED CAR DIDN'T SLOW DOWN AND KEPT MOVING PAST THE RED LIGHT. IT HAS HAPPENED BEFORE AND THE IT HAPPENS ON UNEVEN AND EVEN ON MINOR POTHOLES. THE BRAKES ON THE SMALL BUMPS AND MINOR UNEVEN ROADS COMPLETELY LOOSE TRACTION OF THE TIRES AND CAR EVEN FASTER WITH THE BRAKES ON WHEN TRYING TO STOP OVER MINOR UNEVEN ROADS. MECHANIC SAID IT'S OVERSENSITIVE ANTI LOCKING BRAKES THAT CUT OFF THE BRAKE POWER EVEN WHEN IT DETECTS MINOR DISTURBANCE IN THE SENSORS. *TR
NHTSA ODI #10937506
78,000 miles · Dec 23, 2016
Service Brakes
I HAVE A 2010 TOYOTA PRIUS. WHEN TRYING TO SLOW DOWN, ANY TIME A BUMP IS HIT, (OR A POTHOLE) THE BRAKING POWER SIGNIFICANT DECREASES . THIS GREATLY INCREASES THE STOPPING DISTANCE AND IS VERY SCARY IN TRAFFIC AND IN WINTER DRIVING. IS THIS A PROBLEM? I CALLED TOYOTA EARLIER FOR THE SAME ISSUE AND THEY TOLD ME THAT THIS IS NORM…
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I HAVE A 2010 TOYOTA PRIUS. WHEN TRYING TO SLOW DOWN, ANY TIME A BUMP IS HIT, (OR A POTHOLE) THE BRAKING POWER SIGNIFICANT DECREASES . THIS GREATLY INCREASES THE STOPPING DISTANCE AND IS VERY SCARY IN TRAFFIC AND IN WINTER DRIVING. IS THIS A PROBLEM? I CALLED TOYOTA EARLIER FOR THE SAME ISSUE AND THEY TOLD ME THAT THIS IS NORMAL AND THIS OCCURS BECAUSE ONLY ONE TIRE IS HITTING THE POTHOLE OR BUMP' IT IS VERY SCARY AND I HAVE TO LEAVE A LOT OF SPACE AHEAD OF MY CAR.
NHTSA ODI #10937309
Mileage unknown · Dec 22, 2016
Air Bags
AFTER PROVIDING NOTICE OF NHTSA RECALL NO. 16V-487 TOYOTA SUBSEQUENTLY REFUSED TO REPLACE THE RETENTION BRACKETS ON THE CURTAIN SHIELD AIR BAG INFLATORS SUBJECTE TO SAID RECALL. THE RECALL IS CLEAR THAT THE RETENTION BRACKETS SHOULD BE PROVIDED AT NO CHARGE.
NHTSA ODI #10937038
93,000 miles · Dec 20, 2016
Exterior Lighting
I'VE HAD TO REPLACE MY LOW BEAM HEAD LAMPS 4 TIMES IN THE PAST 6 MONTHS. FIRST I WAS ON A 2 HOUR LONG TRIP WHEN MY PASSENGER AND I COULD SPECIFICALLY SEE BOTH HEADLIGHTS WERE GETTING DIM. AFTER ABOUT AN HOUR OF DRIVING THEY HAD BOTH GONE OUT COMPLETELY AND I WAS FORCED TO USE MY HIGH BEAMS ON THE INTERSTATE. WHEN WE ARRIVED IN T…
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I'VE HAD TO REPLACE MY LOW BEAM HEAD LAMPS 4 TIMES IN THE PAST 6 MONTHS. FIRST I WAS ON A 2 HOUR LONG TRIP WHEN MY PASSENGER AND I COULD SPECIFICALLY SEE BOTH HEADLIGHTS WERE GETTING DIM. AFTER ABOUT AN HOUR OF DRIVING THEY HAD BOTH GONE OUT COMPLETELY AND I WAS FORCED TO USE MY HIGH BEAMS ON THE INTERSTATE. WHEN WE ARRIVED IN TOWN, BOTH BULBS WERE REPLACED AND THE DRIVER'S SIDE BULB LASTED 3 MONTHS BEFORE DYING OUT. I RODE AROUND LIKE THAT FOR A WEEK BECAUSE I KEPT FORGETTING UNTIL I'D DRIVE AT NIGHT AND THE SHOPS WERE CLOSED. SO ABOUT A WEEK AFTER MY DRIVER'S SIDE BULB DIED, I WENT TO THE AUTO STORE AND BOUGHT A NEW BULB, ONLY TO FIND OUT MY PASSENGER SIDE BULB HAD GONE OUT THAT SAME DAY; I DIDN'T NOTICE BECAUSE IT WAS DURING THE DAY. THANKFULLY I WAS ALREADY AT THE AUTO SHOP AND WAS ABLE TO HAVE TWO NEW BULBS INSTALLED AT THE SAME TIME. WELL...WITH MY BRAND NEW BULBS I WAS CONFIDENT THAT IT WAS GOING TO BE FINE THIS GO-AROUND AND THEY WERE BRIGHT FOR A COUPLE MONTHS. UNTIL MY DRIVER'S SIDE BULB WENT OUT UNEXPECTEDLY WHEN I WAS PARKED IN MY DRIVEWAY. I WAS GETTING READY TO LEAVE AND SAW THE REFLECTION ON MY NEIGHBOR'S WINDOW -- NO MORE DRIVER'S SIDE LIGHT. I PUT MY PLANS ON HOLD UNTIL I WENT TO THE AUTO SHOP AND THEY REPLACED THE BULB NO PROBLEM. FOUR DAYS LATER, THE PASSENGER SIDE BULB GOES OUT. I'M FED UP WITH HAVING TO GET NEW BULBS EVERY FEW MONTHS (OR DAYS FOR THAT MATTER). IT'S OCCURRED WHEN I WAS PARKED, DRIVING SLOW IN THE CITY, AND GOING FAST ON THE INTERSTATE. IT DOESN'T MATTER THE STATE IN WHICH THE VEHICLE WAS BEING HANDLED. THE LIGHTS ARE GOING OUT CONSISTENTLY AND IT'S OCCURRING FAR TOO FREQUENTLY. *TR
NHTSA ODI #10936519
95,000 miles · Dec 14, 2016
Exterior Lighting
IN 2014 MY REGULAR BEAM HEADLIGHT WENT OUT. THE DEALERS WANTED $130 TO PUT IN A NEW BULB SAYING THE BUMPER HAD TO BE REMOVED. MY HUSBAND BOUGHT A BULB AT THE AUTO PARTS STORE AND INSTALLED IT WITHOUT REMOVING THE BUMPER. SINCE THEN I HAVE REPLACED SEVERAL BULBS ON BOTH SIDES AND WAS FINALLY TOLD BY SYLVANIA THAT I NEED TO CHA…
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IN 2014 MY REGULAR BEAM HEADLIGHT WENT OUT. THE DEALERS WANTED $130 TO PUT IN A NEW BULB SAYING THE BUMPER HAD TO BE REMOVED. MY HUSBAND BOUGHT A BULB AT THE AUTO PARTS STORE AND INSTALLED IT WITHOUT REMOVING THE BUMPER. SINCE THEN I HAVE REPLACED SEVERAL BULBS ON BOTH SIDES AND WAS FINALLY TOLD BY SYLVANIA THAT I NEED TO CHANGE BOTH AT THE SAME TIME WHICH I DID ABOUT A MONTH AGO. A COUPLE OF NIGHTS AGO, I STARTED THE CAR AND BOTH HEADLIGHTS WERE OUT AND THE FUSES WERE INTACT. I PUT IN TWO MORE BULBS, BUT I CAN BARELY SEE WITH THEM ALTHOUGH THEY ARE LIT. THE BEAM IS VERY WEAK. THE DEALERS WANT OVER $100 TO DO A DIAGNOSTIC TO FIND THE PROBLEM OR BEFORE THEY WILL GIVE ME A QUOTE OF THE COST TO REMEDY THE PROBLEM AS STATED BY TOYOTA IN A TECHNICAL BULLETIN. THIS WAS MY THIRD PRIUS, AND LAST ONE. *TR
NHTSA ODI #10935179
60,000 miles · Dec 13, 2016
Unknown Or OtherVehicle Speed Control
IN THE PAST YEAR I HAVE HAD 2 OCCURRENCES OF UNINTENDED ACCELERATION. THE FIRST IN FEBRUARY OF 2016. I WAS EXITING A PARKING RAMP UP HILL AND STEPPING ON THE ACCELERATOR. I WAS DRIVING STRAIGHT THEN TURNING TO THE LEFT (90 DEGREE TURN). WHEN I TOOK MY FOOT OFF THE ACCELERATOR, THE CAR CONTINUED TO ACCELERATE AND I WAS UNABLE …
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IN THE PAST YEAR I HAVE HAD 2 OCCURRENCES OF UNINTENDED ACCELERATION. THE FIRST IN FEBRUARY OF 2016. I WAS EXITING A PARKING RAMP UP HILL AND STEPPING ON THE ACCELERATOR. I WAS DRIVING STRAIGHT THEN TURNING TO THE LEFT (90 DEGREE TURN). WHEN I TOOK MY FOOT OFF THE ACCELERATOR, THE CAR CONTINUED TO ACCELERATE AND I WAS UNABLE TO GET IT SLOWED/STOPPED FOR ABOUT A BLOCK EVEN THOUGH I WAS APPLYING HEAVY BRAKE PRESSURE. THE CAR WAS REVVING AGAINST THE BRAKE PRESSURE. NO DAMAGE OR INJURIES OCCURRED. I TOOK THE CAR TO THE DEALERSHIP WHERE I PURCHASED IT (PURCHASE DATE 8/3/13). THEY CHECKED THE CAR OVER AND FOUND NO APPARENT CAUSE FOR THE ACCELERATION. I TOOK THE CAR HOME, AND IT DROVE NORMALLY UNTIL 11/26/16. ON THAT DATE I WAS DRIVING VERY SLOWLY IN A FLAT PARKING LOT, AND THE CAR BEGAN ACCELERATING WITHOUT MY PUSHING THE GAS PEDAL. I WAS DRIVING STRAIGHT AND THEN TURNING TO THE RIGHT (90 DEGREE. I GOT THE CAR STOPPED IN A FEW FEET BY PRESSING EXTREMELY HARD ON THE BRAKE. MY CAR DID NOT HIT ANYTHING. TECHNICIANS FROM THE DEALERSHIP HAVE NOT BEEN ABLE TO FIND A CAUSE AND I HAVE NOT BEEN ABLE TO GET PAST TOYOTA'S CUSTOMER SERVICE DEPARTMENT TO ESCALATE THE ISSUE FOR MORE DETAILED DIAGNOSTICS. I HAVE ATTACHED THE TIMELINE OF TRYING TO GET THE CAR DIAGNOSED AND THE ISSUE ESCALATED AS WELL AS WHY I DON'T THINK USER ERROR IS A FACTOR. *TR
NHTSA ODI #10935037
92,000 miles · Dec 10, 2016
Engine
AT 92,000 MILES MY VEHICLE STARTED TO BURN OIL EXCESSIVELY, I MADE MULTIPLE TRIPS TO THE DEALERSHIP, THEY DID MULTIPLE TESST AND CONTINUED TO MAINTAIN(PER TOYOTA CORPORATE) THAT I WAS WITHIN TOYOTA GUIDELINES. THIS CAUSES ME TO FILL OIL EVERY 400-600 MILES TO BE SAFE AND I HAVE FOUND IT COMPLETELY DEVOID OF OIL MANY TIMES.I UNDE…
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AT 92,000 MILES MY VEHICLE STARTED TO BURN OIL EXCESSIVELY, I MADE MULTIPLE TRIPS TO THE DEALERSHIP, THEY DID MULTIPLE TESST AND CONTINUED TO MAINTAIN(PER TOYOTA CORPORATE) THAT I WAS WITHIN TOYOTA GUIDELINES. THIS CAUSES ME TO FILL OIL EVERY 400-600 MILES TO BE SAFE AND I HAVE FOUND IT COMPLETELY DEVOID OF OIL MANY TIMES.I UNDERSTAND FROM THE DEALERSHIP THAT SOME OF THE PRIUS MODELS HAVE ALSO HAD THIS ISSUE AND HAVE BEEN SHOWING UP AT THE DEALERSHIP BUT THE COMPANY HAS REFUSED TO CORRECT THE PROBLEM. THIS HAS ME CONCERNED - THERE NEEDS TO BE SOMETHING DONE ABOUT THIS EXCESSIVE OIL CONSUMPTION AS MY ENGINE COULD COMPLETELY CEASE AT ANY TIME CAUSING A MASSIVE SAFETY HAZARD. I HAVE ALL THE RECORDS AND FORMAL COMPLAINT TO TOYOTA ON FILE. I HAVE TRIED TO WORK WITH THEM IN GOOD FAITH UNTIL NOW.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Consequence & remedy
Consequence: If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. The recall began January 22, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0V. Note: The software updates in this recall are needed even if the vehicle had the software previously updated under recalls 14V-053 or 15V-449.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2010-2012 Toyota Prius, 2010 and 2012 Toyota Prius Plug-in Hybrid, and 2011-2012 Lexus CT200h vehicles. A weld in the curtain shield air bag inflator may crack causing one or both portions of the inflator to eject into the passenger cabin.
Consequence & remedy
Consequence: If either portion of the curtain shield air bag inflator ejects into the passenger cabin, there is an increased risk of injury to vehicle occupants.
Remedy: Toyota will notify owners, and dealers will install retention brackets to the curtain shield air bags, free of charge. The recall began on October 17, 2016. Owners may contact Toyota Customer Service Department at 1-800-331-4331. Toyota's number for this recall is Toyota G0U, and Lexus GLJ.
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
Consequence & remedy
Consequence: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
Remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Consequence & remedy
Consequence: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Remedy: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
Consequence & remedy
Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.
Additional source detail variants (2)
Hybrid Propulsion System: Inverter
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.
Electrical System:software
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.
Toyota is recalling certain model year 2010 Prius vehicles manufactured March 31, 2009, through October 9, 2009; and model year 2010 Lexus HS250h vehicles manufactured June 19, 2009, through October 9, 2009. Nitrogen gas from a component of the brake booster pump assembly could leak into the brake fluid.
Consequence & remedy
Consequence: As nitrogen is released into the brake fluid, the brake pedal may have reduced hydraulic pressure. Under certain circumstances, this condition could affect stopping distance and increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the affected brake booster pump assemblies. The recall began on August 7, 2013. Owners may contact Toyota at 1-800-331-4331.
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence & remedy
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Additional source detail variants (2)
Seats
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Air Bags:frontal:sensor/control MODULE-INACTIVE
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2010 TOYOTA PRIUS AND LEXUS HS250H PASSENGER VEHICLES. CUSTOMERS HAVE EXPERIENCED INCONSISTENT BRAKE FEEL AFTER ABS ACTUATION DURING SLOW AND STEADY APPLICATION OF THE BRAKES ON ROUGH OR SLICK ROAD SURFACES. STOPPING DISTANCES MAY BE INCREASED COMPARED WITH A CUSTOMER'S EXPECTATION FOR A GIVEN PEDAL FORCE.
Consequence & remedy
Consequence: VEHICLE STOPPING DISTANCES MAY INCREASE RELATIVE TO A CUSTOMER'S EXPECTATION INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REWRITE THE PROGRAMMING OF THE ABS CONTROL UNIT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 3, 2010, AND IS EXPECTED TO BE COMPLETED IN LATE MARCH 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331 AND LEXUS AT 1-800-255-3987.
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4
DP23005 · Brake Actuator Valve Wear
Opened Nov 22, 2023 · No close date supplied
Status: open (inferred from source dates) · Service Brakes, Hydraulic:foundation Components; Service Brakes, Hydraulic:power Assist
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
Additional source detail variants (2)
Service Brakes, Hydraulic:foundation Components
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
Service Brakes, Hydraulic:power Assist
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
DP19004 · Brake Actuator Valve Wear
Opened Sep 30, 2019 · Closed Jan 21, 2021
Status: closed (inferred from source dates) · Service Brakes, Hydraulic:power Assist
On September 19, 2019, the Office of Defects Investigation (ODI) received a defect petition from Mr. Roger Hogan requesting that the Agency investigate and recall certain Toyota Prius, Prius PHV, Camry Hybrid and Avalon Hybrid vehicles for a brake actuator valve wear condition covered under Toyota Customer Support Programs ZJB and ZKK (subject CSP?s). In support of his request, the petitioner identified 117 NHTSA complaints allegedly related to the subject CSP condition, including 60 reporting crashes. On September 30, 2019, ODI opened Defect Petition DP19-004 to evaluate the petitioner?s request for an investigation. In August 2020, the petitioner notified the Agency that he was withdrawing his petition. Because the petitioner has withdrawn the petition, we are denying the petition as moot and no further analysis of this petition is necessary.NHTSA is authorized to issue an order requiring notification and remedy of a defect if the Agency?s investigation shows a defect in the design, construction, or performance of a motor vehicle that presents an unreasonable risk to safety. 49 U.S.C. ?? 30102(a)(9), 30118. Because the petitioner has with withdrawn the petition, the petition is denied as moot. This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency notes that it is not required to receive a defect petition prior to opening a defect investigation and will take further action if warranted by future circumstances.
PE10006 · Braking Performance, Hybrid Vehicle
Opened Feb 3, 2010 · Closed Jul 12, 2010
Status: closed (inferred from source dates) · Service Brakes, Hydraulic; Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip; Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module ; Service Brakes, Hydraulic:foundation Components; Service Brakes, Hydraulic:foundation Components:disc; Service Brakes, Hydraulic:power Assist; Service Brakes, Hydraulic:power Assist:hydraulic
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Additional source detail variants (7)
Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Service Brakes, Hydraulic:foundation Components:disc
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Service Brakes, Hydraulic:foundation Components
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Service Brakes, Hydraulic:power Assist:hydraulic
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Service Brakes, Hydraulic:power Assist
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Service Brakes, Hydraulic
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
2010 Toyota Prius Problems, Complaints & Recalls | Skip That Year