IllustrationABS ACTUATOR HAS A LEAK. IT IS A $1200 REPAIR. MY MECHANIC, WHO ONLY WORKS ON HYBRIDS, SAID THAT THIS HAS BEEN HAPPENING A LOT WITH MY YEAR PRIUS (AS WELL AS OTHER YEARS), BUT THE EXTENDED WARRANTY ONLY COVERS 2011 AND LATER.
2010 Toyota Prius
Owner reports · Recalls · Investigations
More warning signs than most Prius years
Owner complaints for the 2010 Toyota Prius are substantially higher than the model-year median of 164.
About this comparison →How this year compares
Owner complaints by model year
Compare all Prius years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1,4880–25K
14825–50K
12650–75K
13675–100K
221100–150K
145150K+
2,264 reports with mileage · 558 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Service Brakes, Hydraulic. Review the 849 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 593 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes, Electric. Review the 502 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
183 crash reports13 fire reports48 injury reports
What owners actually said
2,822 reportsTL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TURNED OFF AND RESTARTED OCCASIONALLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V684000 (HYBRID PROPULSION SYSTEM). THE DEALER WAS NOT CALLED. THE MANUFACTUR…
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TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TURNED OFF AND RESTARTED OCCASIONALLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V684000 (HYBRID PROPULSION SYSTEM). THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
THE MORNING OF 8/24/20, I ATTEMPTED TO START MY CAR. A MESSAGE APPEARS, "CHECK HYBRID SYSTEM". I FOUND THERE HAD BEEN A RECALL, IN 2018, THAT INVOLVES A SOFTWARE ISSUE. I HAD MY 2010 PRIUS TOWED TO KOLAR TOYOTA IN HERMANTOWN MINNESOTA, ON, I BELIEVE 8/26/20. THEY GAVE ME AN ESTIMATE OF $3200 TO REPLACE THE INVERTER. I HAD READ A…
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THE MORNING OF 8/24/20, I ATTEMPTED TO START MY CAR. A MESSAGE APPEARS, "CHECK HYBRID SYSTEM". I FOUND THERE HAD BEEN A RECALL, IN 2018, THAT INVOLVES A SOFTWARE ISSUE. I HAD MY 2010 PRIUS TOWED TO KOLAR TOYOTA IN HERMANTOWN MINNESOTA, ON, I BELIEVE 8/26/20. THEY GAVE ME AN ESTIMATE OF $3200 TO REPLACE THE INVERTER. I HAD READ ABOUT THE INVERTER FAILURE BEING DIRECTLY LINKED TO SOFTWARE RECALL. THEY SAID THEY'D LOOK IN TO IT AND LATER REPLIED TO ME THAT, YES, THE INVERTER WOULD BE INCLUDED IN THE RECALL AND REPAIRED AT NO COST TO ME. THEY SAID THEY HAD ORDERED THE PART BUT MY CAR WOULD NOT BE READY UNTIL 8/31/20, AT THE EARLIEST. THEY SAID THE PART ARRIVED AND MY CAR WAS IN THE PROCESS OF BEING REPAIRED. I CONTACTED THEM AND ASKED HOW THINGS WERE GOING. THE SERVICE MANAGER, TAYLOR, TOLD ME "FOR THE FIRST TIME EVER WE HAD TWO VEHICLES, OF THE SAME MAKE BUT DIFFERENT YEARS, IN FOR THE SAME REPAIR". HE WENT ON TO SAY, ACCORDING TO FEDEX TRACKING, THE PART HAD BEEN SHIPPED BUT TRACKING SHOWED NOTHING ELSE. I ASKED HIM IF HE WAS SURE THE TRACKING WAS FOR MY PART AND NOT THE PART FOR THE OTHER VEHICLE. HE TOLD ME HE HAD NO IDEA FOR WHICH PART THE TRACKING WAS FOR. HE THEN WENT ON TO TELL ME WE WOULD JUST HAVE TO "WAIT AND SEE IF THE PART SHOWS UP". HE WENT ON TO SAY "IT COULD TAKE DAYS OR WEEKS OR LONGER" BEFORE WE KNOW IF THE PART WAS COMING IN. A FEW DAYS LATER I CALLED TO SEE IF ANY PROGRESS HAD BEEN MADE AND WAS TOLD BY TAYLOR "THE PART HAS DISAPPEARED FROM TRACKING". I ASKED HIM IF THAT MEANT IT HAD BEEN DELIVERED AND WAS POSSIBLY THE PART FOR THE OTHER VEHICLE. HE BASICALLY REPLIED HE HAD NO CLUE. HE SAID WE WOULD JUST HAVE TO WAIT AND SEE, ONCE AGAIN. I'VE BEEN CALLING EVERY TWO OR THREE DAYS SINCE THEN. SOMETIMES HE RETURNS MY CALLS. SOMETIMES HE DOESN'T. I DON'T KNOW WHAT TO DO AT THIS POINT. MY VEHICLE IS A 2010 TOYOTA PRIUS.
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED WHILE DRIVING AT LOW SPEEDS, SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO LOCAL DEALER HEADQUARTER TOYOTA LOCATED AT 5895 NW 167TH ST, HIALEAH, FL 33015, (786) 235-9734, WHERE IT WAS DIAGNOSED WITH NEEDING THE BRAKE BOOSTER TO BE REPLACED. THE V…
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TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED WHILE DRIVING AT LOW SPEEDS, SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO LOCAL DEALER HEADQUARTER TOYOTA LOCATED AT 5895 NW 167TH ST, HIALEAH, FL 33015, (786) 235-9734, WHERE IT WAS DIAGNOSED WITH NEEDING THE BRAKE BOOSTER TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT, CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 80,117.
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, ANOTHER VEHICLE CUT IN FRONT OF THE VEHICLE. THE CONTACT QUICKLY DEPRESSED THE BRAKE PEDAL AND THE VEHICLE STARTED TO SKID. THE CONTACT LET UP OFF THE BRAKE PEDAL TO STRAIGHTEN THE VEHICLE AND STAY IN HER LANE. THE CONTACT STATED …
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TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, ANOTHER VEHICLE CUT IN FRONT OF THE VEHICLE. THE CONTACT QUICKLY DEPRESSED THE BRAKE PEDAL AND THE VEHICLE STARTED TO SKID. THE CONTACT LET UP OFF THE BRAKE PEDAL TO STRAIGHTEN THE VEHICLE AND STAY IN HER LANE. THE CONTACT STATED THAT THE ANTILOCK BRAKES FAILED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE CONTACT MENTIONED THAT SHE HAD TAKEN THE VEHICLE TO AN INDEPENDENT MECHANIC FOR AN OIL CHANGE BEFORE THE FAILURE AND WAS INFORMED THAT THE VEHICLE WAS UNDER RECALL. THE CONTACT CALLED FRED ANDERSON TOYOTA OF ASHEVILLE (777 BREVARD RD, ASHEVILLE, NC 28806) AND INFORMED THEM OF THE RECALL ON THE BRAKE BOOSTER PUMP ASSEMBLY. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS OVER THE MILEAGE FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 197,000.
PREVIOUS RECALLS FOR A 2010 TOYOTA PRIUS (NHTSA CAMPAIGN NUMBER: 13V235000) AND A 2019 TOYOTA CUSTOMER SUPPORT PROGRAM (CSP ZJB) HAS ACKNOWLEDGED AN UNSAFE FAILURE MODE IN THE VEHICLE WHERE THE BRAKE BOOSTER ASSEMBLY FAILS DUE TO HIGH PRESSURE AND CAUSES THE AUTOMOBILE TO HAVE DIFFICULTY STOPPING. ON SEPTEMBER 4, 2020 WHILE DRIV…
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PREVIOUS RECALLS FOR A 2010 TOYOTA PRIUS (NHTSA CAMPAIGN NUMBER: 13V235000) AND A 2019 TOYOTA CUSTOMER SUPPORT PROGRAM (CSP ZJB) HAS ACKNOWLEDGED AN UNSAFE FAILURE MODE IN THE VEHICLE WHERE THE BRAKE BOOSTER ASSEMBLY FAILS DUE TO HIGH PRESSURE AND CAUSES THE AUTOMOBILE TO HAVE DIFFICULTY STOPPING. ON SEPTEMBER 4, 2020 WHILE DRIVING DOWN THE ROAD AT ROUGHLY 40 MPH, I EXPERIENCED INDICATION LIGHTS CONSISTENT WITH THE DESCRIPTIONS OUTLINED IN THE SAFETY RECALL AND TOYOTA SUPPORT PROGRAM. MY AUTOMOBILE ALSO HAD EXTREME DIFFICULTY COMING TO A STOP FROM 40 MPH AND I HAD TO UNSAFELY PULL TO THE SHOULDER OF THE ROAD AT SPEED TO AVOID COLLIDING WITH THE AUTOMOBILE IN FRONT OF ME. THE TOYOTA CSP ZJB DOES NOT COVER MY VEHICLE DUE TO TIME AND MILEAGE OF THE VEHICLE, BUT I FEEL THIS SAFETY CRITICAL SYSTEM SHOULD HAVE BEEN REPLACED PRIOR TO ME EXPERIENCING A FAILURE. TOYOTA SELECTIVELY ONLY REPLACED BRAKE BOOSTER ASSEMBLIES OUTLINED IN THE RECALL AND THE CSP, IF THE AUTOMOBILE WAS EXPERIENCE ISSUES. TOYOTA STOPPED SHORT OF PREVENTATIVE SAFETY MEASURES OF REPLACING THIS ASSEMBLY PRIOR TO FAILURE, LEADING TO AN ALMOST COLLISION EVENT FOR ME. INDEPENDENT RESEARCH HAS IDENTIFIED THIS ISSUE HAS BEEN RESPONSIBLE FOR OTHER TOYOTA PRIUS ACCIDENTS LEADING ME TO BELIEVE THIS IS A SAFETY ISSUE THAT SHOULD BE ADDRESSED BY THE NHTSA BEFORE OTHERS EXPERIENCE A CRITICAL SAFETY FAILURE AT NO FAULT OF THEIR OWN.
I WAS COMFORTABLY DRIVING MY 2010 TOYOTA PRIUS DOWN A CITY STREET ON A THURSDAY AFTERNOON--ABOUT 25 MPH, LIGHT TRAFFIC--WHEN SUDDENLY--WITHOUT ANY TRIGGER OR WARNING--I LIGHTLY PRESSED DOWN THE BRAKE PEDAL TO SLOW DOWN FOR A SPEED BUMP, AND THE BRAKES SHUDDERED, THE BRAKE PEDAL SEEMED TO TWITCH, AND THE CAR STARTED MAKING A LOUD…
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I WAS COMFORTABLY DRIVING MY 2010 TOYOTA PRIUS DOWN A CITY STREET ON A THURSDAY AFTERNOON--ABOUT 25 MPH, LIGHT TRAFFIC--WHEN SUDDENLY--WITHOUT ANY TRIGGER OR WARNING--I LIGHTLY PRESSED DOWN THE BRAKE PEDAL TO SLOW DOWN FOR A SPEED BUMP, AND THE BRAKES SHUDDERED, THE BRAKE PEDAL SEEMED TO TWITCH, AND THE CAR STARTED MAKING A LOUD SHRIEKING AND GRINDING NOISE EVERY 3-5 SECONDS. FOR THE RECORD, MY 2010 TOYOTA PRIUS HAS BEEN REGULARLY SERVICED AT MY LOCAL TOYOTA DEALERSHIP SINCE I PURCHASED IT IN 2018. THE LOUD SHRIEKING FELT LIKE IT WAS COMING FROM BELOW MY FEET AND FROM THE DRIVE SHAFT. I PULLED OVER--THE SHRIEKING AND GRINDING CONTINUED. I STOPPED THE CAR--THE SHRIEKING AND GRINDING CONTINUED. I GOT OUT OF THE CAR--THE SHRIEKING AND GRINDING SLOWED AFTER A FEW MINUTES. WHEN I TURNED THE CAR ON AGAIN, THE SHRIEKING AND GRINDING STARTED AND THE CAR WAS BEEPING IN A WAY I'D NEVER HEARD BEFORE. FORTUNATELY, I WAS ABOUT 4 BLOCKS FROM MY LOCAL TOYOTA DEALERSHIP. I ASKED THEM IF I WAS SAFE TO DRIVE THE FOUR BLOCKS OR IF I SHOULD GET THE CAR TOWED, AND THEY SAID I SHOULD BE SAFE TO DRIVE. I DROVE TO THE DEALERSHIP WITH THE CAR SHRIEKING AND BEEPING. THE BRAKES FELT SQUISHY AND UNRELIABLE, BUT THE DEALERSHIP HAS SAID I SHOULD BE FINE. I DROPPED OFF THE CAR. THE NEXT DAY, I GOT A CALL FROM THE DEALERSHIP SAYING THAT MY BRAKE BOOSTER PUMP AND BRAKE CYLINDER ASSEMBLY HAD TOTALLY FAILED. WHEN I ASKED THE TECHNICIAN IF THERE WAS SOMETHING I COULD HAVE DONE TO PREVENT THIS, HE SAID, 'NO, THIS IS JUST SOMETHING THAT HAPPENS TO THESE CARS.' THE BRAKE FAILURE OCCURRED ON THURSDAY, AUGUST 27, 2020. THE PHONE CALL FROM THE DEALERSHIP OCCURRED ON FRIDAY, AUGUST 28, 2020.
JUST PURCHASED THE CAR FROM A USED CAR DEALER 8/26/2020 AND WAS DRIVING DOWN A TWO LANE ROAD APPROXIMATELY 45 MPH COMING UP TO A STOP SIGN AND THE BRAKES WENT CRAZY WITH A CONTINUOUS BUZZING SOUND FROM THE BRAKES AND THE DASH ABS, TRACTION CONTROL, BRAKE SYSTEM WARNING LIGHTS ALL CAME ON, WOULD NOT STOP CAUSING ME TO RUN THE STO…
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JUST PURCHASED THE CAR FROM A USED CAR DEALER 8/26/2020 AND WAS DRIVING DOWN A TWO LANE ROAD APPROXIMATELY 45 MPH COMING UP TO A STOP SIGN AND THE BRAKES WENT CRAZY WITH A CONTINUOUS BUZZING SOUND FROM THE BRAKES AND THE DASH ABS, TRACTION CONTROL, BRAKE SYSTEM WARNING LIGHTS ALL CAME ON, WOULD NOT STOP CAUSING ME TO RUN THE STOP SIGN AND MAKE A TURN TO SLOW DOWN AND FINALLY COME TO A STOP. HAD THE TROUBLE CODE READ AND THE STORE READ THE DIAGNOSTIC TROUBLE CODE AS C1391 AND RESET SO I COULD DRIVE THE VEHICLE SLOWLY HOME. I CHECKED FOR RECALLS ON THIS DTC 1391 BUT MY 2010 VIN WAS NOT INCLUDED IN THE RECALL. THEY NEED TO RECALL ALL OF THE 2010 PRIUS.
ABS SYSTEM WENT OUT.
I EXPERIENCED A SIGNIFICANT LOSS OF BRAKE PERFORMANCE ACCOMPANIED BY MANY WARNING LIGHTS ON THE DASHBOARD, INCLUDING ONE THAT INDICATED A PROBLEM WITH THE ABS BRAKE SYSTEM IN MY 2010 PRIUS. UPON IMMEDIATELY TAKING THE CAR TO THE DEALERSHIP, I WAS TOLD THAT TOYOTA EXTENDED A WARRANTY PROGRAM (ZJB & ZKK) FOR THE SOURCE OF THE PROB…
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I EXPERIENCED A SIGNIFICANT LOSS OF BRAKE PERFORMANCE ACCOMPANIED BY MANY WARNING LIGHTS ON THE DASHBOARD, INCLUDING ONE THAT INDICATED A PROBLEM WITH THE ABS BRAKE SYSTEM IN MY 2010 PRIUS. UPON IMMEDIATELY TAKING THE CAR TO THE DEALERSHIP, I WAS TOLD THAT TOYOTA EXTENDED A WARRANTY PROGRAM (ZJB & ZKK) FOR THE SOURCE OF THE PROBLEM ABS BRAKE ACTUATOR/MASTER CYLINDER FAILURE, BUT THAT I WAS NOT ELIGIBLE FOR THE WARRANTY COVERAGE BECAUSE THE DEADLINE HAD EXPIRED. MY CAR WAS UNDER 150,000 MILES, AS REQUIRED BY THE WARRANTY, AND DISPLAYED THE CORRECT FAILURE CODE AS REQUIRED BY THE WARRANTY. BUT, SINCE MY CAR DID NOT EXPERIENCE THE PROBLEM OR DISPLAY AN ERROR CODE BEFORE THE END OF FEBRUARY 2020, I WAS TOLD THAT I WAS INELIGIBLE. I WAS INFORMED THAT I WOULD HAVE TO PAY OVER $4100 FOR A REPAIR THROUGH THE DEALERSHIP, BUY A NEW CAR OR TAKE MY CHANCES AND DRIVE THE CAR 'AS IS' UNTIL I COULD FIND A CHEAPER SOLUTION. THE CHEAPER SOLUTION WOULD BE TO FIND ANOTHER ABS UNIT AT A SALVAGE YARD, AND HAVE A NON-TOYOTA CERTIFIED MECHANIC INSTALL IT. THERE IS NOTHING TO INDICATE A SALVAGE YARD UNIT WILL NOT SIMPLY FAIL AGAIN. I WAS WELL WITHIN THE 150,000 MILE LIMIT OF THE WARRANTY. SO, I AM TO ACCEPT RESPONSIBILITY FOR THE REPAIR OF A PART THAT TOYOTA ADMITS IS FAULTY, AND WOULD HAVE REPLACED IF THE PROBLEM WOULD HAVE SURFACED A MERE SIX MONTHS EARLIER? I BELIEVE TOYOTA'S WARRANTY EXTENSION TO BE A MEAGER ATTEMPT AT APPEASING THE NHTSA AND OTHER AUTHORITIES SO THEY DO NOT HAVE TO LAUNCH A FULL SCALE RECALL. THEY ARE ENDANGERING THE LIVES OF HUNDREDS OF THOUSANDS OF PEOPLE WHO DEPEND ON THESE CARS ON A DAILY BASIS, AS THEY SHOULD NOT ASK THEIR CUSTOMERS TO EXPERIENCE A MAJOR BRAKE FAILURE BEFORE THE MANUFACTURER WILL AGREE TO FIX A KNOWN PROBLEM (OR NOT FIX IT, RATHER, AS THE TIME LIMIT HAS EXPIRED). TOYOTA IS PUTTING PROFITS AHEAD OF SAFETY, DURING A PANDEMIC. I THE NHTSA TO HELP US.
Official recalls
1018V684000 · Hybrid Propulsion System
Oct 4, 2018
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Consequence & remedy
Consequence: If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. The recall began January 22, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0V. Note: The software updates in this recall are needed even if the vehicle had the software previously updated under recalls 14V-053 or 15V-449.
16V487000 · Air Bags:side/window
Jun 30, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2010-2012 Toyota Prius, 2010 and 2012 Toyota Prius Plug-in Hybrid, and 2011-2012 Lexus CT200h vehicles. A weld in the curtain shield air bag inflator may crack causing one or both portions of the inflator to eject into the passenger cabin.
Consequence & remedy
Consequence: If either portion of the curtain shield air bag inflator ejects into the passenger cabin, there is an increased risk of injury to vehicle occupants.
Remedy: Toyota will notify owners, and dealers will install retention brackets to the curtain shield air bags, free of charge. The recall began on October 17, 2016. Owners may contact Toyota Customer Service Department at 1-800-331-4331. Toyota's number for this recall is Toyota G0U, and Lexus GLJ.
16V396000 · Seats:front Assembly:seat Heater/cooler
Jun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
Consequence & remedy
Consequence: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
Remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
14V743000 · Seats:front Assembly:seat Heater/cooler
Nov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Consequence & remedy
Consequence: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Remedy: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
14V053000 · Electrical System:software; Hybrid Propulsion System: Inverter
Feb 12, 2014
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
Consequence & remedy
Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.
Additional source detail variants (2)
Hybrid Propulsion System: Inverter
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.
Electrical System:software
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.
13V235000 · Service Brakes
Jun 5, 2013
Toyota is recalling certain model year 2010 Prius vehicles manufactured March 31, 2009, through October 9, 2009; and model year 2010 Lexus HS250h vehicles manufactured June 19, 2009, through October 9, 2009. Nitrogen gas from a component of the brake booster pump assembly could leak into the brake fluid.
Consequence & remedy
Consequence: As nitrogen is released into the brake fluid, the brake pedal may have reduced hydraulic pressure. Under certain circumstances, this condition could affect stopping distance and increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the affected brake booster pump assemblies. The recall began on August 7, 2013. Owners may contact Toyota at 1-800-331-4331.
13V014000 · Air Bags:frontal:sensor/control MODULE-INACTIVE ; Seats
Jan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence & remedy
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Additional source detail variants (2)
Seats
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Air Bags:frontal:sensor/control MODULE-INACTIVE
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
10V039000 · Service Brakes, Air:antilock:control Unit/module
Feb 9, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2010 TOYOTA PRIUS AND LEXUS HS250H PASSENGER VEHICLES. CUSTOMERS HAVE EXPERIENCED INCONSISTENT BRAKE FEEL AFTER ABS ACTUATION DURING SLOW AND STEADY APPLICATION OF THE BRAKES ON ROUGH OR SLICK ROAD SURFACES. STOPPING DISTANCES MAY BE INCREASED COMPARED WITH A CUSTOMER'S EXPECTATION FOR A GIVEN PEDAL FORCE.
Consequence & remedy
Consequence: VEHICLE STOPPING DISTANCES MAY INCREASE RELATIVE TO A CUSTOMER'S EXPECTATION INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REWRITE THE PROGRAMMING OF THE ABS CONTROL UNIT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 3, 2010, AND IS EXPECTED TO BE COMPLETED IN LATE MARCH 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331 AND LEXUS AT 1-800-255-3987.
10V035000 · Equipment:other:labels
Feb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
10V036000 · Equipment:other:labels
Feb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4DP23005 · Brake Actuator Valve Wear
Opened Nov 22, 2023 · No close date supplied
Status: open (inferred from source dates) · Service Brakes, Hydraulic:foundation Components; Service Brakes, Hydraulic:power Assist
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
Additional source detail variants (2)
Service Brakes, Hydraulic:foundation Components
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
Service Brakes, Hydraulic:power Assist
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
DP19004 · Brake Actuator Valve Wear
Opened Sep 30, 2019 · Closed Jan 21, 2021
Status: closed (inferred from source dates) · Service Brakes, Hydraulic:power Assist
On September 19, 2019, the Office of Defects Investigation (ODI) received a defect petition from Mr. Roger Hogan requesting that the Agency investigate and recall certain Toyota Prius, Prius PHV, Camry Hybrid and Avalon Hybrid vehicles for a brake actuator valve wear condition covered under Toyota Customer Support Programs ZJB and ZKK (subject CSP?s). In support of his request, the petitioner identified 117 NHTSA complaints allegedly related to the subject CSP condition, including 60 reporting crashes. On September 30, 2019, ODI opened Defect Petition DP19-004 to evaluate the petitioner?s request for an investigation. In August 2020, the petitioner notified the Agency that he was withdrawing his petition. Because the petitioner has withdrawn the petition, we are denying the petition as moot and no further analysis of this petition is necessary.NHTSA is authorized to issue an order requiring notification and remedy of a defect if the Agency?s investigation shows a defect in the design, construction, or performance of a motor vehicle that presents an unreasonable risk to safety. 49 U.S.C. ?? 30102(a)(9), 30118. Because the petitioner has with withdrawn the petition, the petition is denied as moot. This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency notes that it is not required to receive a defect petition prior to opening a defect investigation and will take further action if warranted by future circumstances.
PE10006 · Braking Performance, Hybrid Vehicle
Opened Feb 3, 2010 · Closed Jul 12, 2010
Status: closed (inferred from source dates) · Service Brakes, Hydraulic; Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip; Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module ; Service Brakes, Hydraulic:foundation Components; Service Brakes, Hydraulic:foundation Components:disc; Service Brakes, Hydraulic:power Assist; Service Brakes, Hydraulic:power Assist:hydraulic
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Additional source detail variants (7)
Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Service Brakes, Hydraulic:foundation Components:disc
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Service Brakes, Hydraulic:foundation Components
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Service Brakes, Hydraulic:power Assist:hydraulic
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Service Brakes, Hydraulic:power Assist
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Service Brakes, Hydraulic
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.