NHTSA owner reports · September 18, 2026 snapshot.
Vehicle Speed Control complaints
287 reportsClear category filter11,000 miles · Mar 10, 2010
Vehicle Speed ControlCrash
TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 50-55 MPH ON A SNOW COVERED ROAD SURFACE, WHILE BRAKING THE VEHICLE SUDDENLY SURGED FORWARD UNEXPECTEDLY. THE DRIVER WAS UNABLE TO CONTROL THE VEHICLE AND CRASHED INTO A DITCH. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED FOR THE INCIDE…
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TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 50-55 MPH ON A SNOW COVERED ROAD SURFACE, WHILE BRAKING THE VEHICLE SUDDENLY SURGED FORWARD UNEXPECTEDLY. THE DRIVER WAS UNABLE TO CONTROL THE VEHICLE AND CRASHED INTO A DITCH. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED FOR THE INCIDENT AND THE VEHICLE WAS ABLE TO RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR THE FRONT END DAMAGE. THE MANUFACTURER WAS NOTIFIED AND REQUESTED THAT THE VEHICLE NOT BE REPAIRED UNTIL A ENGINEER INSPECTED IT. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. THE CURRENT AND FAILURE MILEAGES WERE 11,000.
NHTSA ODI #10318533
450 miles · Mar 10, 2010
Vehicle Speed Control
MY 2010 PRIUS HAS HAD THESE PROBLEMS, WHICH ARE NOT BEING ADDRESSED BY TOYOTA. 1)GAS PEDAL STOPPED WORKING AT ALL ON TWO OCCASIONS GOING 20-30 MILES AN HOUR. HAD TO PULL OVER, TURN CAR OFF, RESTART IT. THEN IT WORKED. HASN'T HAPPENED AGAIN. 2)CRUISE CONTROL IS VERY DIFFICULT TO STOP WITH BRAKE. THIS IS CONSISTENT. I HAVE ST…
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MY 2010 PRIUS HAS HAD THESE PROBLEMS, WHICH ARE NOT BEING ADDRESSED BY TOYOTA. 1)GAS PEDAL STOPPED WORKING AT ALL ON TWO OCCASIONS GOING 20-30 MILES AN HOUR. HAD TO PULL OVER, TURN CAR OFF, RESTART IT. THEN IT WORKED. HASN'T HAPPENED AGAIN. 2)CRUISE CONTROL IS VERY DIFFICULT TO STOP WITH BRAKE. THIS IS CONSISTENT. I HAVE STOPPED USING THE CRUISE CONTROL BECAUSE IT HAS ALMOST CAUSED ME TO REAR END ANOTHER VEHICLE ON SEVERAL OCCASIONS. *TR
NHTSA ODI #10318514
Mileage unknown · Mar 9, 2010
Vehicle Speed Control
TOYOTA VEHICLES IN ALL OF THE INFORMATION I HAVE READ, TOYOTA NOR THE DEPARTMENT OF TRANSPORTATION HAS INFORMED DRIVERS TO SHIFT THE VEHICLE TO NEUTRAL WHEN IT ACCELERATING BY ITSELF. BY SHIFTING THE TRANSMISSION TO NEUTRAL IT SHOULD ALLOW THE DRIVER TO BRING THE VEHICLE TO A SAFE STOP. *TR
NHTSA ODI #10318318
5,700 miles · Mar 9, 2010
Vehicle Speed Control
2010 TOYOTA PRIUS - I WAS DRIVING MY 2010 TOYOTA PRIUS FOR A SHORT PERIOD AS A COMPANY CAR. I NOTICED THAT WHEN THE BATTERY GOT LOW WHILE IN PARK THE ENGINE WOULD KICK IN TO RECHARGE THE BATTERY. THE ENGINE WOULD CAUSE THE CAR TO SLIGHTLY JERK FORWARD OR BACK WHICH WOULD BE EXPECTED BY THE FORCE OF THE ENGINE THRUST. WHAT WAS…
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2010 TOYOTA PRIUS - I WAS DRIVING MY 2010 TOYOTA PRIUS FOR A SHORT PERIOD AS A COMPANY CAR. I NOTICED THAT WHEN THE BATTERY GOT LOW WHILE IN PARK THE ENGINE WOULD KICK IN TO RECHARGE THE BATTERY. THE ENGINE WOULD CAUSE THE CAR TO SLIGHTLY JERK FORWARD OR BACK WHICH WOULD BE EXPECTED BY THE FORCE OF THE ENGINE THRUST. WHAT WAS STRANGE IS THAT WHEN I WAS CROSSING THE STREET AFTER COMING OUT OF AN OIL CHANGE, MY FOOT WAS ON THE BRAKE WAITING FOR TRAFFIC TO CLEAR ONLY TO HAVE THE ENGINE KICK IN AND SLIGHTLY JERK THE CAR FORWARD. IT SURPRISED ME! LIKE I SAID MY FOOT WAS ON THE BRAKE AND KEPT THE CAR FROM MOVING. I VISITED THE TOYOTA DEALERSHIP TO DISCUSS AND EMAILED TOYOTA TO MAKE THEM AWARE OF IT. AFTER HEARING MORE NEWS ABOUT TOYOTA I FELT I NEEDED TO SHARE THIS INFORMATION. I NO LONGER HAVE THE CAR BECAUSE I DID NOT FEEL SAFE, WITH ALL OF THE PROBLEMS WITH TOYOTA, SO I TURNED IT BACK IN TO MY FLEET WHO MANAGES THE COMPANY CARS. I HAVE ALSO NOTICED A WINDING SOUND IN THE STEERING WHEEL WHEN IT IS TURNING. I CANNOT RECALL THE EXACT DATE OF THE INCIDENT SO I HAVE MENTIONED FEB 19 2010 AS THE APPROXIMATE DATE. IF YOU NEED AN EXACT DATE PLEASE CONTACT ME SINCE I CAN GO TO THE SITE WHERE I GOT MY OIL CHANGE AND LOOK UP MY RECORDS TO PROVIDE AN EXACT DATE. *TR
NHTSA ODI #10318307
36,000 miles · Mar 9, 2010
Vehicle Speed ControlCrashFire
TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH WITH THE BRAKE ENGAGED WHEN THE VEHICLE ACCELERATED. THE CONTACT CRASHED INTO THE REAR END OF A NISSAN. THE WEATHER WAS NOT A FACTOR. THE CONTACT OBSERVED SMOKE COMING FROM THE VEHICLE. THE REAR SUSPENSION WAS DAMAGED AFTER THE CRASH OCCURRE…
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TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH WITH THE BRAKE ENGAGED WHEN THE VEHICLE ACCELERATED. THE CONTACT CRASHED INTO THE REAR END OF A NISSAN. THE WEATHER WAS NOT A FACTOR. THE CONTACT OBSERVED SMOKE COMING FROM THE VEHICLE. THE REAR SUSPENSION WAS DAMAGED AFTER THE CRASH OCCURRED. THE INSURANCE COMPANY AUTHORIZED THE VEHICLE TO BE TOWED TO AN IMPOUND LOT. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE AND CURRENT MILEAGES WERE 36,000.
NHTSA ODI #10318274
Mileage unknown · Mar 9, 2010
Vehicle Speed Control
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). I LEFT A MESSAGE ON YOUR VOICE MAIL. I HAVE A 2010 PRIUS. I CALLED MY DEALERSHIP THIS AM WITH CONCERN ABOUT THE INCIDENT LAST NIGHT WITH THE GAS PEDAL. THE GENTLEMAN THAT SPOKE TO ME WAS VERY ARROGANT STATING "I DON'T KNOW WHAT EVERYO…
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INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). I LEFT A MESSAGE ON YOUR VOICE MAIL. I HAVE A 2010 PRIUS. I CALLED MY DEALERSHIP THIS AM WITH CONCERN ABOUT THE INCIDENT LAST NIGHT WITH THE GAS PEDAL. THE GENTLEMAN THAT SPOKE TO ME WAS VERY ARROGANT STATING "I DON'T KNOW WHAT EVERYONE IS SO WORRIED ABOUT, ALL HE HAD TO DO WAS PUT IT IN NEUTRAL". I ASKED HIM TO STAY ON THE PHONE WITH ME WHILE I DID A TEST RUN IN MY CAR. I GOT IN THE CAR (WITH HIM ON THE PHONE) STARTED DRIVING AND PUT MY FOOT ON THE BRAKE AND PUSHED THE JOY STICK TO NEUTRAL, NOTHING HAPPENED, THE CAR REMAINED IN DRIVE. I PROCEEDED TO DO THIS 13 TIMES WITH THE DEALERSHIP ON THE PHONE, IT ONLY ENGAGED IN NEUTRAL 2 TIMES OUT OF THE 13. I WAS GETTING UPSET AND VOICING MY CONCERN. I ASKED IF I COULD BRING IT IN AND HAVE IT CHECKED OUT. THE DEALERSHIP SAID TO ME "SURE YOU CAN BRING IT IN BUT I DON'T KNOW WHAT I CAN DO ABOUT IT". I WAS FURIOUS, I CALLED THE LOCAL CHANNEL 3 AND THEY CAME OUT AND DID A STORY ON IT. WE DROVE THE CAR AROUND AND I PUT IT IN NEUTRAL PROBABLY AT LEAST 30-50 TIMES AND IT DID NOT ENGAGE 90% OF THE TIME. I TRIED CALLING TOYOTA HEADQUARTERS AND THEY ARE NOT TAKING ANY CALLS AT THIS TIME, THIS WAS A QUOTE AND ANIMATED, YOU CANNOT TALK TO A REAL PERSON. I DON'T WANT THE CAR, I AM AFRAID TO DRIVE IT. [XXX] *TR
NHTSA ODI #10318234
4,600 miles · Mar 9, 2010
Vehicle Speed Control
I HAVE OWNED 4 TOYOTA PRIUS HYBRID VEHICLES (2005, 2007, 2008, 2010). I EXPERIENCED A SLIGHT FEELING OF ACCELERATION SOMETIMES WHEN DEPRESSING THE GAS PEDAL IN THE 07 AND 08 MODELS. I ALSO FELT A SLIGHT SURGE SOMETIMES WHEN BRAKING. WHEN I ASKED THE TOYOTA MECHANIC ABOUT THIS I WAS TOLD THAT STORED ENERGY FROM THE HYBRID SYSTE…
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I HAVE OWNED 4 TOYOTA PRIUS HYBRID VEHICLES (2005, 2007, 2008, 2010). I EXPERIENCED A SLIGHT FEELING OF ACCELERATION SOMETIMES WHEN DEPRESSING THE GAS PEDAL IN THE 07 AND 08 MODELS. I ALSO FELT A SLIGHT SURGE SOMETIMES WHEN BRAKING. WHEN I ASKED THE TOYOTA MECHANIC ABOUT THIS I WAS TOLD THAT STORED ENERGY FROM THE HYBRID SYSTEM WAS BEING EXPELLED. I NEVER THOUGHT IT MIGHT BE A SAFETY ISSUE BECAUSE OF WHAT HE SAID. NOW I DRIVE THE 2010 PRIUS, HAD THE BRAKE RECALL DONE LAST WEEK AND A COUPLE DAYS LATER, WHEN DRIVING OVER 3 SLIGHT BUMPS WHEN ENTERING A PARKING LOT, I FELT THAT SAME SLIGHT ACCELERATION. PLEASE CONTINUE DEMANDING TOYOTA FIX THIS DANGEROUS PROBLEM. PLEASE TALK TO THE US CONGRESS ABOUT INVESTIGATING THESE CARS BEFORE THERE ARE MORE ACCIDENTS. I THINK THE 2010 PRIUS ALSO HAS ISSUES WITH ACCELERATION AS WELL AS BRAKING BECAUSE I HAVE EXPERIENCED WHAT I DESCRIBED IN THE 07, 08, 10 MODELS. *TR
NHTSA ODI #10318020
65,000 miles · Mar 9, 2010
Service Brakes, HydraulicVehicle Speed Control
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. SHE CONFIRMED SHE HAS EXPERIENCED BRAKE FAILURE SEVERAL TIMES IN THE VEHICLE. WHILE ATTEMPTING A RIGHT TURN OVER RAILROAD TRACKS WITH HER FOOT ON THE BRAKE PEDAL, THE VEHICLE ABNORMALLY LUNGED FORWARD AND BEGAN TO ACCELERATE. SHE CONTINUED TO DEPRESS THE BRAKE PEDAL UNTIL THE VEHICLE CAM…
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TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. SHE CONFIRMED SHE HAS EXPERIENCED BRAKE FAILURE SEVERAL TIMES IN THE VEHICLE. WHILE ATTEMPTING A RIGHT TURN OVER RAILROAD TRACKS WITH HER FOOT ON THE BRAKE PEDAL, THE VEHICLE ABNORMALLY LUNGED FORWARD AND BEGAN TO ACCELERATE. SHE CONTINUED TO DEPRESS THE BRAKE PEDAL UNTIL THE VEHICLE CAME TO A STOP. SHE ALSO NOTICED THAT WHEN DRIVING UPHILL, THE VEHICLE WAS HESITANT TO ACCELERATE. THE VEHICLE HAD NOT YET BEEN TAKEN TO THE DEALER FOR INSPECTION. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT WAS 96,077.
NHTSA ODI #10318013
4,200 miles · Mar 9, 2010
Vehicle Speed ControlCrash
ON FRIDAY 2/26 AT ~ 1:15PM, I WAS DRIVING MY 2010 PRIUS. IT WAS RAINING HARD OUTSIDE. AS I PUT ON BRAKES, THE CAR SEEMED TO ACCELERATE / DID NOT BRAKE AND DROVE INTO A PARKING LOT CURB. DAMAGE WAS DONE TO THE FRONT END OF THE CAR. THERE HAVE BEEN MULTIPLE OCCASIONS DURING WHICH MY HUSBAND AND I HAVE SEPARATELY NOTICED TH…
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ON FRIDAY 2/26 AT ~ 1:15PM, I WAS DRIVING MY 2010 PRIUS. IT WAS RAINING HARD OUTSIDE. AS I PUT ON BRAKES, THE CAR SEEMED TO ACCELERATE / DID NOT BRAKE AND DROVE INTO A PARKING LOT CURB. DAMAGE WAS DONE TO THE FRONT END OF THE CAR. THERE HAVE BEEN MULTIPLE OCCASIONS DURING WHICH MY HUSBAND AND I HAVE SEPARATELY NOTICED THIS SAME TYPE OF ACCELERATION / FAILURE TO BRAKE - PARTICULARLY WHEN DRIVING IN THE RAIN, DOWN A HILL, OR OVER AN UNEVEN SURFACE (LIKE A POTHOLE). NONE OF THESE OTHER OCCASIONS HAVE RESULTED IN ANY INJURY OR DAMAGE. FOLLOWING THE 2/26/2010 INCIDENT, I CONTACTED TOYOTA THAT SAME DAY. I WAS TOLD THAT A CUSTOMER RELATIONS MANAGER WOULD CALL ME BACK BY TUESDAY 3/2. DID NOT HEAR BACK. ON WEDNESDAY 3/3 I CALLED TO FOLLOW UP. AFTER BEING ON HOLD FOR 1 HOUR, I GAVE UP. SENT AN E-MAIL TO CUSTOMER SERVICE ADVISING OF THE SITUATION. STILL DID NOT HEAR BACK. ON SATURDAY 3/6 I CALLED AGAIN. WAS AGAIN ON HOLD X 1 HOUR AND TOLD CUSTOMER SERVICE REPRESENTATIVE OF WHAT HAPPENED - THEY APOLOGIZED AND SAID THEY DID NOT HAVE MY CONTACT INFORMATION. WAS TOLD I WOULD GET A CALL BACK BY 3/9. DID FINALLY SPEAK WITH AN AGENT ON 3/8 WHO NOW TELLS ME THAT I WILL GET A CALL WITHIN 10 DAYS. AT THAT TIME, I WILL BE OFFERED AN INSPECTION APPOINTMENT WITHIN THE FOLLOWING 30 DAYS. AND, WITHIN 30 DAYS AFTER THE APPOINTMENT I WILL RECEIVE WRITTEN NOTIFICATION OF THE OUTCOME OF THE INSPECTION. I FEEL UNSAFE DRIVING MY CAR. I WOULD HOPE FOR A FASTER RESOLUTION TO THIS SITUATION. I WOULD LIKE FOR THE ABS FIX FOR WHICH THE 2010 PRIUS IS BEING RECALLED TO BE COMPLETED AS SOON AS POSSIBLE. AND, I WOULD LIKE FOR THE DAMAGE TO MY CAR TO BE REPAIRED. *TR
NHTSA ODI #10317935
Mileage unknown · Mar 9, 2010
Vehicle Speed Control
THERE ARE SEVERAL PROBLEMS I'VE EXPERIENCED WITH THE 2010 TOYOTA PRIUS PURCHASED NEW 10 DECEMBER 2009. 1. WHEN USING CRUISE CONTROL: ~ THERE'S REGULARLY WHAT FEELS LIKE AN ENGINE SURGE WHEN THE FOOT BRAKE IS APPLIED TO TURN OFF CRUISE CONTROL. THIS HAPPENS REGULARLY, INCLUDING ON SMOOTH, LEVEL, DRY ROADWAYS AND FREEWAYS AND…
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THERE ARE SEVERAL PROBLEMS I'VE EXPERIENCED WITH THE 2010 TOYOTA PRIUS PURCHASED NEW 10 DECEMBER 2009. 1. WHEN USING CRUISE CONTROL: ~ THERE'S REGULARLY WHAT FEELS LIKE AN ENGINE SURGE WHEN THE FOOT BRAKE IS APPLIED TO TURN OFF CRUISE CONTROL. THIS HAPPENS REGULARLY, INCLUDING ON SMOOTH, LEVEL, DRY ROADWAYS AND FREEWAYS AND AT SPEED SETTINGS FROM 45 TO 60 MPH. BECAUSE OF CONCERN ABOUT THIS I NOW MANUALLY TURN OFF CRUISE CONTROL. THREE DAYS AGO THE CAR WAS TEST DRIVEN BY A TOYOTA DEALERSHIP SERVICE DEPARTMENT EMPLOYEE, WHO REPORTED USING CRUISE CONTROL 6 TIMES AND TURNING CRUISE CONTROL OFF BY APPLYING THE FOOT BRAKE; THE REPORT WAS 'CRUISE CONTROL SHUT OFF IMMEDIATELY WHEN ENOUGH PRESSURE APPLIED [EMPHASIS ADDED] TO PEDAL.' ~ ON SATURDAY, FEBRUARY 27, 2010 AFTER THE CAR HAD BEEN SET AT 60 IN CRUISE CONTROL FOR SOME TIME THERE WAS A STRONG ODOR (LIKE A CAR BEING DRIVEN WITH THE "HAND" BRAKE ON, BUT MY CAR'S WASN'T ENGAGED) WHILE ON A DRY FREEWAY DOWNGRADE (GRADUAL, NOT STEEP). I TURNED OFF THE CRUISE CONTROL, CONTINUED AT THE SAME SPEED AND THE ODOR STOPPED. THIS WAS THE FIRST SUCH OCCURRENCE. I'VE USED CRUISE CONTROL REGULARLY BECAUSE OF USUALLY DRIVING ON FREEWAYS 6 DAYS/WEEK. THE TOYOTA SERVICE DEPARTMENT'S TEST DRIVE THREE DAYS AGO REPORTED 'NOT EVIDENT.' 2. SHIFTING FROM PARK TO DRIVE SEVERAL TIMES THIS SHIFTING WAS SUCCESSFUL ONLY AFTER MULTIPLE TRIES. ON ONE RECENT OCCASION AFTER SEVERAL TRIES AND ALSO TURNING THE CAR OFF, ON AGAIN, AND THEN UNSUCCESSFULLY RETRYING, I RESORTED TO USING THE SAFETY CONNECT SOS BUTTON. THERE WERE NO DOORS AJAR AND NO INDICATION OF THE CAUSE. WHILE TALKING WITH THE PERSON WHO RESPONDED I PERIODICALLY CONTINUED TO TRY SHIFTING FROM PARK TO DRIVE; AFTER SEVERAL ATTEMPTS THE CAR RESPONDED. *TR
NHTSA ODI #10317928
Official recalls
10Oct 4, 2018
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Consequence & remedy
Consequence: If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. The recall began January 22, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0V. Note: The software updates in this recall are needed even if the vehicle had the software previously updated under recalls 14V-053 or 15V-449.
Jun 30, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2010-2012 Toyota Prius, 2010 and 2012 Toyota Prius Plug-in Hybrid, and 2011-2012 Lexus CT200h vehicles. A weld in the curtain shield air bag inflator may crack causing one or both portions of the inflator to eject into the passenger cabin.
Consequence & remedy
Consequence: If either portion of the curtain shield air bag inflator ejects into the passenger cabin, there is an increased risk of injury to vehicle occupants.
Remedy: Toyota will notify owners, and dealers will install retention brackets to the curtain shield air bags, free of charge. The recall began on October 17, 2016. Owners may contact Toyota Customer Service Department at 1-800-331-4331. Toyota's number for this recall is Toyota G0U, and Lexus GLJ.
Jun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
Consequence & remedy
Consequence: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
Remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Nov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Consequence & remedy
Consequence: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Remedy: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Feb 12, 2014
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
Consequence & remedy
Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.
Additional source detail variants (2)
Hybrid Propulsion System: Inverter
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.
Electrical System:software
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.
Jun 5, 2013
Toyota is recalling certain model year 2010 Prius vehicles manufactured March 31, 2009, through October 9, 2009; and model year 2010 Lexus HS250h vehicles manufactured June 19, 2009, through October 9, 2009. Nitrogen gas from a component of the brake booster pump assembly could leak into the brake fluid.
Consequence & remedy
Consequence: As nitrogen is released into the brake fluid, the brake pedal may have reduced hydraulic pressure. Under certain circumstances, this condition could affect stopping distance and increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the affected brake booster pump assemblies. The recall began on August 7, 2013. Owners may contact Toyota at 1-800-331-4331.
Jan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence & remedy
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Additional source detail variants (2)
Seats
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Air Bags:frontal:sensor/control MODULE-INACTIVE
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Feb 9, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2010 TOYOTA PRIUS AND LEXUS HS250H PASSENGER VEHICLES. CUSTOMERS HAVE EXPERIENCED INCONSISTENT BRAKE FEEL AFTER ABS ACTUATION DURING SLOW AND STEADY APPLICATION OF THE BRAKES ON ROUGH OR SLICK ROAD SURFACES. STOPPING DISTANCES MAY BE INCREASED COMPARED WITH A CUSTOMER'S EXPECTATION FOR A GIVEN PEDAL FORCE.
Consequence & remedy
Consequence: VEHICLE STOPPING DISTANCES MAY INCREASE RELATIVE TO A CUSTOMER'S EXPECTATION INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REWRITE THE PROGRAMMING OF THE ABS CONTROL UNIT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 3, 2010, AND IS EXPECTED TO BE COMPLETED IN LATE MARCH 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331 AND LEXUS AT 1-800-255-3987.
Feb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Feb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4DP23005 · Brake Actuator Valve Wear
Opened Nov 22, 2023 · No close date supplied
Status: open (inferred from source dates) · Service Brakes, Hydraulic:foundation Components; Service Brakes, Hydraulic:power Assist
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
Additional source detail variants (2)
Service Brakes, Hydraulic:foundation Components
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
Service Brakes, Hydraulic:power Assist
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
DP19004 · Brake Actuator Valve Wear
Opened Sep 30, 2019 · Closed Jan 21, 2021
Status: closed (inferred from source dates) · Service Brakes, Hydraulic:power Assist
On September 19, 2019, the Office of Defects Investigation (ODI) received a defect petition from Mr. Roger Hogan requesting that the Agency investigate and recall certain Toyota Prius, Prius PHV, Camry Hybrid and Avalon Hybrid vehicles for a brake actuator valve wear condition covered under Toyota Customer Support Programs ZJB and ZKK (subject CSP?s). In support of his request, the petitioner identified 117 NHTSA complaints allegedly related to the subject CSP condition, including 60 reporting crashes. On September 30, 2019, ODI opened Defect Petition DP19-004 to evaluate the petitioner?s request for an investigation. In August 2020, the petitioner notified the Agency that he was withdrawing his petition. Because the petitioner has withdrawn the petition, we are denying the petition as moot and no further analysis of this petition is necessary.NHTSA is authorized to issue an order requiring notification and remedy of a defect if the Agency?s investigation shows a defect in the design, construction, or performance of a motor vehicle that presents an unreasonable risk to safety. 49 U.S.C. ?? 30102(a)(9), 30118. Because the petitioner has with withdrawn the petition, the petition is denied as moot. This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency notes that it is not required to receive a defect petition prior to opening a defect investigation and will take further action if warranted by future circumstances.
PE10006 · Braking Performance, Hybrid Vehicle
Opened Feb 3, 2010 · Closed Jul 12, 2010
Status: closed (inferred from source dates) · Service Brakes, Hydraulic; Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip; Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module ; Service Brakes, Hydraulic:foundation Components; Service Brakes, Hydraulic:foundation Components:disc; Service Brakes, Hydraulic:power Assist; Service Brakes, Hydraulic:power Assist:hydraulic
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Additional source detail variants (7)
Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Service Brakes, Hydraulic:foundation Components:disc
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Service Brakes, Hydraulic:foundation Components
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Service Brakes, Hydraulic:power Assist:hydraulic
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Service Brakes, Hydraulic:power Assist
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Service Brakes, Hydraulic
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
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