NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes complaints
593 reportsClear category filter10,000 miles · Mar 26, 2014
Service Brakes
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHEN BRAKING TO A STOP, ABRUPT FORCE HAD TO BE APPLIED TO THE BRAKES IN ORDER FOR THE VEHICLE TO RESPOND. THE VEHICLE WOULD SLIDE ABNORMALLY AND THERE WAS A DECREASE IN BRAKING DISTANCE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER:13V235000 (SERVICE BRAKE…
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TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHEN BRAKING TO A STOP, ABRUPT FORCE HAD TO BE APPLIED TO THE BRAKES IN ORDER FOR THE VEHICLE TO RESPOND. THE VEHICLE WOULD SLIDE ABNORMALLY AND THERE WAS A DECREASE IN BRAKING DISTANCE. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER:13V235000 (SERVICE BRAKES) AND WAS SERVICED HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE BRAKE FAILURE NUMEROUS TIMES. THE VEHICLE WAS NOT FULLY REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 10000.
NHTSA ODI #10574876
4,614 miles · Mar 25, 2014
Service Brakes
PLEASE LET ME STATE THAT I AM EXTREMELY HAPPY WITH THE DEALERSHIP THAT I BOUGHT THE CAR FROM. ALL SERVICES FROM OIL CHANGES TO REPAIRS HAVE DONE BY THIS DEALER ONLY. BUT EVER SINCE I PURCHASED THIS VEHICLE, I HAVE BEEN CONSTANTLY COMPLAINING ABOUT A STRANGE BRAKING ISSUE. WHEN I AM TRAVELING 25 MPH OR ABOVE AND HIT ANY KIND OF I…
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PLEASE LET ME STATE THAT I AM EXTREMELY HAPPY WITH THE DEALERSHIP THAT I BOUGHT THE CAR FROM. ALL SERVICES FROM OIL CHANGES TO REPAIRS HAVE DONE BY THIS DEALER ONLY. BUT EVER SINCE I PURCHASED THIS VEHICLE, I HAVE BEEN CONSTANTLY COMPLAINING ABOUT A STRANGE BRAKING ISSUE. WHEN I AM TRAVELING 25 MPH OR ABOVE AND HIT ANY KIND OF IMPERFECTION IN THE ROAD ( IE. RAILROAD TRACK, DIP, POTHOLE, MANHOLE COVER ETC.) MY BRAKES DISENGAGE FOR A SPLIT SECOND. I WILL STILL HAVE MY FOOT ON THE BRAKE AND GO OVER IMPERFECTION AND FOR A BRIEF SECOND THE CAR SURGES FORWARD RAPIDLY AND THEN THE BRAKE ENGAGES AGAIN. I HAVE COMPLAINED ABOUT THIS MORE THAN 3 TIMES. ALL THREE TIMES THE DEALER SAYS THAT THEY CAN NOT REPEAT THIS ISSUE. I NOW HAVE 70,000 MILES ON THE CAR AND THIS IS STILL HAPPENING. ALTHOUGH I AM THE PRIMARY USER OF THIS VEHICLE, MY WIFE REFUSES TO DRIVE THE CAR CALLING IT UNSAFE. TODAY 3.25.2014 I HAVE DROPPED OFF THE CAR AT THE DEALER FOR A RECALL AND I HAVE MENTIONED THE PROBLEM AGAIN, MY SERVICE ADVISER IS NOW TELLING ME THAT THIS RECALL (SOFTWARE UPDATE FOR MOTOR GENERATOR ECU AND POWER MANAGEMENT ECU) SHOULD TAKE CARE OF THE PROBLEM.) HE EXPLAINED THAT THEY ARE UPDATING THE SOFTWARE BRAKE STOP TECHNOLOGY. THE ABOVE RECALL LETTER EXPLAINS THE CONDITION THAT IS BEING REMEDIED AND DOES NOT TRANSLATED TO THE CONDITIONS THAT I AM COMPLAINING ABOUT. PLEASE HELP ME WITH THIS SERIOUS ISSUE. *TR
NHTSA ODI #10574698
100 miles · Mar 19, 2014
Service Brakes
SINCE WE HAVE HAD THE 2010 PRIUS, WHEN WE DRIVE IT OVER A BUMP OR ROUGH ROAD, USUALLY AT A LOW SPEED, AND APPLY THE BRAKE SIMULTANEOUSLY, THE CAR SEEMS TO ACCELERATE BRIEFLY. I TOLD MY TOYOTA DEALER ABOUT IT THE FIRST TIME WE BROUGHT IT IN FOR SERVICE, BUT THEY SAID THEY'D NEVER HEARD OF SOMETHING LIKE THIS. I TRY TO AVOID BRA…
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SINCE WE HAVE HAD THE 2010 PRIUS, WHEN WE DRIVE IT OVER A BUMP OR ROUGH ROAD, USUALLY AT A LOW SPEED, AND APPLY THE BRAKE SIMULTANEOUSLY, THE CAR SEEMS TO ACCELERATE BRIEFLY. I TOLD MY TOYOTA DEALER ABOUT IT THE FIRST TIME WE BROUGHT IT IN FOR SERVICE, BUT THEY SAID THEY'D NEVER HEARD OF SOMETHING LIKE THIS. I TRY TO AVOID BRAKING WHEN I GO OVER BUMPS, BUT I WORRY THAT ONE DAY I WILL HIS SOMETHING OF SOMEONE ON THE OTHER SIDE. THE WEIRD ACCELERATION CAN BE FELT BY THE PASSENGER TOO. *TR
NHTSA ODI #10573493
10,000 miles · Mar 19, 2014
Service BrakesVehicle Speed Control
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING 30 MPH ON A BUMPY ROAD, HE DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE LUNGED FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY COULD NOT DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED…
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TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING 30 MPH ON A BUMPY ROAD, HE DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE LUNGED FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THEY COULD NOT DETERMINE THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000. ...UPDATED 02-03-15 *BF *TR
NHTSA ODI #10573387
58,706 miles · Feb 27, 2014
EngineFuel/propulsion SystemHybrid Propulsion System
ON MONDAY FEBRUARY 24TH 2014 MY 2010 TOYOTA PRIUS, HYBRID INVERTER FAILED WHILE I WAS DRIVING AND MY CAR SUDDENLY STOPPED ON THE ROAD. I LOOKED ON THE INSTRUMENT PANEL AND THE CHECK HYBRID SYSTEM WAS ILLUMINATED. THE CAR WOULD NOT START. I DECIDED TO CALL A TOLL TRUCK COMPANY TO TAKE ME TO THE NEAREST TOYOTA DEALER. ONCE I ARRI…
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ON MONDAY FEBRUARY 24TH 2014 MY 2010 TOYOTA PRIUS, HYBRID INVERTER FAILED WHILE I WAS DRIVING AND MY CAR SUDDENLY STOPPED ON THE ROAD. I LOOKED ON THE INSTRUMENT PANEL AND THE CHECK HYBRID SYSTEM WAS ILLUMINATED. THE CAR WOULD NOT START. I DECIDED TO CALL A TOLL TRUCK COMPANY TO TAKE ME TO THE NEAREST TOYOTA DEALER. ONCE I ARRIVED THE SERVICE ADVISOR INFORMED ME, THE 2010 TOYOTA PRIUS HAS TWO ACTIVE SAFETY RECALLS. I WAS NEVER NOTIFIED. THE TWO SAFETY RECALLS ARE THE HYBRID INVERTER & BRAKE BOOSTER PUMP ASSEMBLY. TODAY IS THURSDAY FEBRUARY 27TH 2014 AND THE TOYOTA DEALER HAS FAILED TO REPAIR AND RETURN MY CAR. THE TOYOTA DEALER STATED THIS IS A SAFETY RECALL, THEY NEED PERMISSION FROM TOYOTA HEADQUARTERS TO APPROVE PARTS. I PLEADED WITH THE TOYOTA DEALER TO PROVIDE ME WITH A VEHICLE, WHILE I WAIT, THEY REFUSED. *TR
NHTSA ODI #10566408
49,000 miles · Feb 19, 2014
Service Brakes
WHEN MY HUSBAND WAS DRIVING OUT OF THE PARKING LOT IN CHARLOTTE ON FRIDAY 02/07, ALL 3 LIGHTS - BRAKE, ABS, SKID CONTROL LIGHTS ALL WENT UP. WHEN HE STEPPED ON THE BRAKE, HE DIDN'T FEEL ANYTHING. LUCKILY HE WAS JUST GETTING OUT OF THE PARKING LOT, SO HE WAS DRIVING SLOWLY. WHEN HE STEPPED ALL THE WAY DOWN ON THE BRAKE, IT HAD TH…
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WHEN MY HUSBAND WAS DRIVING OUT OF THE PARKING LOT IN CHARLOTTE ON FRIDAY 02/07, ALL 3 LIGHTS - BRAKE, ABS, SKID CONTROL LIGHTS ALL WENT UP. WHEN HE STEPPED ON THE BRAKE, HE DIDN'T FEEL ANYTHING. LUCKILY HE WAS JUST GETTING OUT OF THE PARKING LOT, SO HE WAS DRIVING SLOWLY. WHEN HE STEPPED ALL THE WAY DOWN ON THE BRAKE, IT HAD THIS LOUD METAL RATTLING NOISE, AND HE WAS ABLE TO STOP. WE TOWED THE CAR TO TOWN AND COUNTRY TOYOTA ON SATURDAY, THE ASSISTANT SERVICE MANAGER SAID HE'S NEVER SEEN IT BEFORE, AND THE ERROR CODE SHOWN DURING DIAGNOSIS IS A CODE THEY'VE NEVER SEEN. THE MESSAGE ASKED THEM TO CONTACT TOYOTA TECHNICAL SERVICE. ON MONDAY 02/10, THE DEALER CALLED AND TOLD US THAT IT WILL COST OVER $4500 TO FIX IT. WE BOUGHT THE CAR IN FEB 2011 AS BRAND NEW CAR, SO IT'S JUST 3 YEARS OLD. I THEN CONTACTED TOYOTA CUSTOMER SERVICE, AND REQUESTED THAT TOYOTA COVERS THE REPAIR. I WAS TOLD THAT THERE IS NO RECALL PROGRAM RELATED TO THIS PROBLEM, AND THAT IF I RUN INTO THE SAME SITUATION AGAIN, OR OTHER PEOPLE RUN INTO THE SAME ISSUE, THEN TOYOTA MIGHT CONSIDER A RECALL, AND WOULD REFUND ME FOR THE REPAIR. THIS IS A VERY DANGEROUS SITUATION THAT I HOPE I'LL NEVER RUN INTO IT AGAIN EVER! IT JUST SEEMS TOYOTA IS VERY COLD AND INDIFFERENT TO PEOPLE'S SAFETY. *TR
NHTSA ODI #10564959
86,400 miles · Feb 17, 2014
Service Brakes
THE ABS/BRAKE/STABILITY LIGHTS ARE "ON" PRIUS DASH. THE BRAKE LOST PRESSURE AND MUSHY. THE BRAKE MUST BE PUMPED A FEW TIMES TO GET PRESSURE AND TO STOP THE CAR. EITHER THIS IS ABS ACCUMULATOR(JUST FOUND OUT THERE IS A RECALL WHILE GETTING DEALER APPOINTMENT) FAILURE OR BRAKE MASTER CYLINDER FAILURE. THERE IS NO FLUID LEAK VISIB…
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THE ABS/BRAKE/STABILITY LIGHTS ARE "ON" PRIUS DASH. THE BRAKE LOST PRESSURE AND MUSHY. THE BRAKE MUST BE PUMPED A FEW TIMES TO GET PRESSURE AND TO STOP THE CAR. EITHER THIS IS ABS ACCUMULATOR(JUST FOUND OUT THERE IS A RECALL WHILE GETTING DEALER APPOINTMENT) FAILURE OR BRAKE MASTER CYLINDER FAILURE. THERE IS NO FLUID LEAK VISIBLE OUTSIDE OR INDICATOR LIGHT BUT THE FLUID IS ALMOST EMPTY IN THE RESERVOIR. I DON'T HAVE DEALER DIAGNOSIS AT THIS POINT YET. I'M NOT SURE IF THE ACCIDENT I HAVE ON 1/27/2014 THAT I'VE REAR-ENDED ANOTHER VEHICLE WHILE TRAVELING ABOUT 30-35MPH AND TRIED TO STOP BUT THE CAR DID NOT STOP AND BUMPED INTO THE CAR IN FRONT. FORTUNATELY, THERE IS INJURY OR MAJOR DAMAGES. AT THAT TIME I DIDN'T THINK OF IT THAT THE BRAKE MAY HAVE ISSUE OR NOT BUT THINKING BACK THE BRAKE DIDN'T HAVE ENOUGH BITE TO STOP EVEN THOUGH THE CAR IS TRAVELING SLOW ENOUGH AND THERE IS AMPLE DISTANCE. AS FAR AS I REMEMBER I DO NOT FEEL THE ABS KICKING IN EITHER. HOPEFULLY, I'LL FIND OUT MORE FROM DEALER SERVICE. THANKS. *TR
NHTSA ODI #10564707
61,000 miles · Feb 15, 2014
Service Brakes
ON OCTOBER 10TH, 2013 AT 7 PM, I NOTICED SEVERAL BRAKE LIGHTS, ABS, AND SLIDING SIGN LIGHT CAME ON WHEN I STARTED MY CAR. I THOUGHT IT WAS SOME KIND OF ELECTRICAL GLITCH SO I TURNED MY CAR OFF AND TURNED IT BACK ON. THE LIGHTS STAYED SAME. MY HUSBAND WHO SAT ON THE PASSENGER SIDE LOOKED INTO THE MANUAL BOOK AND TOLD ME THOSE LIG…
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ON OCTOBER 10TH, 2013 AT 7 PM, I NOTICED SEVERAL BRAKE LIGHTS, ABS, AND SLIDING SIGN LIGHT CAME ON WHEN I STARTED MY CAR. I THOUGHT IT WAS SOME KIND OF ELECTRICAL GLITCH SO I TURNED MY CAR OFF AND TURNED IT BACK ON. THE LIGHTS STAYED SAME. MY HUSBAND WHO SAT ON THE PASSENGER SIDE LOOKED INTO THE MANUAL BOOK AND TOLD ME THOSE LIGHTS WERE INDICATED FOR BRAKE SYSTEM. WE DECIDED TO GO HOME TO FIGURE OUT WHAT WE NEEDED TO DO. AS SOON AS I STARTED TO DRIVE, I NOTICED BRAKE PEDAL WAS MUCH LOWER THAN IT USUALLY IS AND ALSO NOTICED BRAKE WAS NOT WORKING. MY CAR KEPT MOVING EVEN WHEN I PRESSED THE BRAKE ALL THE WAY. AT THAT MOMENT, I KNEW I HAD TO TAKE MY CAR TO DEALER RIGHT AWAY. THERE WERE NO WARNING SIGNS OR NOISE FOR A DRIVER TO NOTICE BEFORE THE WHOLE BRAKE SYSTEM WAS COMPLETELY FAIL TO PERFORM. IN JANUARY 2013, TOYOTA RECALLED MANY PRIUS IN SAME MODEL AND SAME YR AS MINE FOR TOTAL BREAK SYSTEM FAILURE. EVEN THOUGH MY VIN NUMBER WAS NOT UNDER THEIR RECALL LIST, MY CAR'S BRAKE SYSTEM BROKE DOWN COMPLETELY TO FUNCTION DUE TO SAME REASONS TOYOTA RECALLED MANY PRIUS 2010 THIS YEAR. TOYOTA REFUSED TO FIX MY CAR UNDER THEIR RECALL SYSTEM WARRANTY BECAUSE MY VIN NUMBER IS NOT UNDER THEIR RECALL LIST. TOYOTA DEALER CHARGED ME $4300 TO REPLACE THE WHOLE BRAKE SYSTEM FOR MY CAR AND IT TOOK 4 WEEKS TO FIND THE PARTS IN NORTH AMERICA TO FIX MY CAR. IT COST ME ANOTHER $1000 TO RENT A CAR WHILE MY PRIUS AT TOYOTA DEALER TO FIND THE PARTS TO FIX IT. I WAS FORTUNATE ENOUGH THAT MY BRAKE SYSTEM DIDN'T BLOW OUT ON ME WHEN I WAS DRIVING 75MPH ON FREEWAY. I'M SURE THERE ARE MANY OTHER PRIUS 2010 HAVE BRAKE SYSTEM FAILURE LIKE MINE EVEN THOUGH THEY WERE NOT UNDER THEIR RECALL LIST. *TR
NHTSA ODI #10564472
Mileage unknown · Feb 9, 2014
Service BrakesCrash
THE CAR IN FRONT OF ME STOPPED ABRUPTLY AND I SLAMMED ON MY BRAKES. I HELD THEM TO THE FLOOR AND THE CAR CONTINUED AT THE SAME SPEED INTO THE REAR END OF THE CAR IN FRONT OF ME. I WAS AT LEAST 1 AND 1/2 CAR LENGTHS AWAY WHEN I SLAMMED ON THE BRAKES. I HAVE BEEN TOLD BY STATE FARM INSURANCE THAT THERE WAS A RECALL ON THE 201…
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THE CAR IN FRONT OF ME STOPPED ABRUPTLY AND I SLAMMED ON MY BRAKES. I HELD THEM TO THE FLOOR AND THE CAR CONTINUED AT THE SAME SPEED INTO THE REAR END OF THE CAR IN FRONT OF ME. I WAS AT LEAST 1 AND 1/2 CAR LENGTHS AWAY WHEN I SLAMMED ON THE BRAKES. I HAVE BEEN TOLD BY STATE FARM INSURANCE THAT THERE WAS A RECALL ON THE 2010 PRIUS. I WAS TOLD MY MY TOYOTA CAR DEALER THAT MY CAR WAS BUILT IN MARCH 2010 AND THUS WAS NOT PART OF THE RECALL. I PURCHASED THIS CAR IN 11/13. IS THERE A WAY TO VERIFY EXACTLY WHICH DAY MY CAR WAS BUILT? *TR
NHTSA ODI #10563616
58,000 miles · Jan 29, 2014
Service Brakes
THIS HAPPENED MORE THEN ONCE, ALL PRETTY MUCH THE SAME WAY. WHILE DRIVING APPROXIMATELY 30 MPH, APPLYING THE BRAKES COMING TO A STOP AND TRAVELING OVER A ROUGH ROAD THE BRAKES FEEL LIKE THEY RELEASE AND THE VEHICLE DOES NOT STOP. AFTER THE VEHICLE PASSES THE ROUGH ARE I HAVE TO RELEASE THE BRAKES AND REAPPLY PRESSURE TO THE BRA…
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THIS HAPPENED MORE THEN ONCE, ALL PRETTY MUCH THE SAME WAY. WHILE DRIVING APPROXIMATELY 30 MPH, APPLYING THE BRAKES COMING TO A STOP AND TRAVELING OVER A ROUGH ROAD THE BRAKES FEEL LIKE THEY RELEASE AND THE VEHICLE DOES NOT STOP. AFTER THE VEHICLE PASSES THE ROUGH ARE I HAVE TO RELEASE THE BRAKES AND REAPPLY PRESSURE TO THE BRAKE PEDDLE FOR THE VEHICLE BRAKES TO REENGAGE AND STOP THE FORWARD MOMENTUM. LAST MONTH WHEN I TOOK THE VEHICLE TO DEALER IN OLYMPIA WA, I ASKED THEM TO CHECK FOR ANY RECALLS AND MAKE A NOTE OF THE ISSUE. THIS ISSUE HAS ALMOST CAUSE AN ACCIDENT. *TR
NHTSA ODI #10562073
Official recalls
10Oct 4, 2018
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Consequence & remedy
Consequence: If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. The recall began January 22, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0V. Note: The software updates in this recall are needed even if the vehicle had the software previously updated under recalls 14V-053 or 15V-449.
Jun 30, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2010-2012 Toyota Prius, 2010 and 2012 Toyota Prius Plug-in Hybrid, and 2011-2012 Lexus CT200h vehicles. A weld in the curtain shield air bag inflator may crack causing one or both portions of the inflator to eject into the passenger cabin.
Consequence & remedy
Consequence: If either portion of the curtain shield air bag inflator ejects into the passenger cabin, there is an increased risk of injury to vehicle occupants.
Remedy: Toyota will notify owners, and dealers will install retention brackets to the curtain shield air bags, free of charge. The recall began on October 17, 2016. Owners may contact Toyota Customer Service Department at 1-800-331-4331. Toyota's number for this recall is Toyota G0U, and Lexus GLJ.
Jun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
Consequence & remedy
Consequence: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
Remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Nov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Consequence & remedy
Consequence: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Remedy: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Feb 12, 2014
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
Consequence & remedy
Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.
Additional source detail variants (2)
Hybrid Propulsion System: Inverter
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.
Electrical System:software
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.
Jun 5, 2013
Toyota is recalling certain model year 2010 Prius vehicles manufactured March 31, 2009, through October 9, 2009; and model year 2010 Lexus HS250h vehicles manufactured June 19, 2009, through October 9, 2009. Nitrogen gas from a component of the brake booster pump assembly could leak into the brake fluid.
Consequence & remedy
Consequence: As nitrogen is released into the brake fluid, the brake pedal may have reduced hydraulic pressure. Under certain circumstances, this condition could affect stopping distance and increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the affected brake booster pump assemblies. The recall began on August 7, 2013. Owners may contact Toyota at 1-800-331-4331.
Jan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence & remedy
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Additional source detail variants (2)
Seats
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Air Bags:frontal:sensor/control MODULE-INACTIVE
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Feb 9, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2010 TOYOTA PRIUS AND LEXUS HS250H PASSENGER VEHICLES. CUSTOMERS HAVE EXPERIENCED INCONSISTENT BRAKE FEEL AFTER ABS ACTUATION DURING SLOW AND STEADY APPLICATION OF THE BRAKES ON ROUGH OR SLICK ROAD SURFACES. STOPPING DISTANCES MAY BE INCREASED COMPARED WITH A CUSTOMER'S EXPECTATION FOR A GIVEN PEDAL FORCE.
Consequence & remedy
Consequence: VEHICLE STOPPING DISTANCES MAY INCREASE RELATIVE TO A CUSTOMER'S EXPECTATION INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REWRITE THE PROGRAMMING OF THE ABS CONTROL UNIT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 3, 2010, AND IS EXPECTED TO BE COMPLETED IN LATE MARCH 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331 AND LEXUS AT 1-800-255-3987.
Feb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Feb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4DP23005 · Brake Actuator Valve Wear
Opened Nov 22, 2023 · No close date supplied
Status: open (inferred from source dates) · Service Brakes, Hydraulic:foundation Components; Service Brakes, Hydraulic:power Assist
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
Additional source detail variants (2)
Service Brakes, Hydraulic:foundation Components
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
Service Brakes, Hydraulic:power Assist
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
DP19004 · Brake Actuator Valve Wear
Opened Sep 30, 2019 · Closed Jan 21, 2021
Status: closed (inferred from source dates) · Service Brakes, Hydraulic:power Assist
On September 19, 2019, the Office of Defects Investigation (ODI) received a defect petition from Mr. Roger Hogan requesting that the Agency investigate and recall certain Toyota Prius, Prius PHV, Camry Hybrid and Avalon Hybrid vehicles for a brake actuator valve wear condition covered under Toyota Customer Support Programs ZJB and ZKK (subject CSP?s). In support of his request, the petitioner identified 117 NHTSA complaints allegedly related to the subject CSP condition, including 60 reporting crashes. On September 30, 2019, ODI opened Defect Petition DP19-004 to evaluate the petitioner?s request for an investigation. In August 2020, the petitioner notified the Agency that he was withdrawing his petition. Because the petitioner has withdrawn the petition, we are denying the petition as moot and no further analysis of this petition is necessary.NHTSA is authorized to issue an order requiring notification and remedy of a defect if the Agency?s investigation shows a defect in the design, construction, or performance of a motor vehicle that presents an unreasonable risk to safety. 49 U.S.C. ?? 30102(a)(9), 30118. Because the petitioner has with withdrawn the petition, the petition is denied as moot. This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency notes that it is not required to receive a defect petition prior to opening a defect investigation and will take further action if warranted by future circumstances.
PE10006 · Braking Performance, Hybrid Vehicle
Opened Feb 3, 2010 · Closed Jul 12, 2010
Status: closed (inferred from source dates) · Service Brakes, Hydraulic; Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip; Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module ; Service Brakes, Hydraulic:foundation Components; Service Brakes, Hydraulic:foundation Components:disc; Service Brakes, Hydraulic:power Assist; Service Brakes, Hydraulic:power Assist:hydraulic
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Additional source detail variants (7)
Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Service Brakes, Hydraulic:foundation Components:disc
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Service Brakes, Hydraulic:foundation Components
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Service Brakes, Hydraulic:power Assist:hydraulic
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Service Brakes, Hydraulic:power Assist
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Service Brakes, Hydraulic
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
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