NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes, Air complaints
30 reportsClear category filter200 miles · Mar 20, 2010
Service Brakes, Air
RE: 2010 TOYOTA PRIUS IV; ON FEBRUARY 27, 2010, I VISITED THE TOYOTA SANTA MONICA SERVICE DEPARTMENT TO HAVE THE ABS SOFTWARE UPDATE INSTALLED. SINCE PURCHASING MY VEHICLE IN SEPTEMBER 2009, UP UNTIL THE DATE OF THE SOFTWARE UPDATE, I EXPERIENCED THE INCONSISTENT FEEL OF THE BRAKES USUALLY ONCE PER WEEK. HOWEVER, SINCE THE SO…
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RE: 2010 TOYOTA PRIUS IV; ON FEBRUARY 27, 2010, I VISITED THE TOYOTA SANTA MONICA SERVICE DEPARTMENT TO HAVE THE ABS SOFTWARE UPDATE INSTALLED. SINCE PURCHASING MY VEHICLE IN SEPTEMBER 2009, UP UNTIL THE DATE OF THE SOFTWARE UPDATE, I EXPERIENCED THE INCONSISTENT FEEL OF THE BRAKES USUALLY ONCE PER WEEK. HOWEVER, SINCE THE SOFTWARE UPDATE, IN THE FIRST WEEK ALONE, THE INCONSISTENT FEEL OCCURRED SEVEN TIMES, WITH THE MOST ALARMING INCIDENT OCCURRING DURING MY MORNING DRIVE TO WORK ON FRIDAY, MARCH 5TH. I WAS DRIVING ON PICO BOULEVARD JUST PAST AVENUE OF THE STARS, GENTLY TAPPING ON MY BRAKES DOWN THE HILL FOR A STOP, WHEN THE CAR BRIEFLY ACCELERATED AND ALMOST REAR-ENDED THE VEHICLE IN FRONT OF ME. ADDITIONALLY, I EXPERIENCED THE BRIEF ACCELERATION TWICE WHILE BRAKING FOR PEDESTRIANS AT CROSSWALKS LAST WEEK. NOW, I AM EXPERIENCING THE SLIPPING SENSATION WITH THE BRAKES ABOUT 2 - 3 TIMES PER WEEK. I HAVE CALLING TOYOTA TOLL-FREE CUSTOMER SERVICE NINETEEN TIMES, BUT EACH TIME RECEIVED AN AUTOMATED MESSAGE STATING THAT THE COMPANY WAS EXPERIENCING HIGH CALL VOLUME AND WOULD BE UNABLE TO ANSWER MY CALL. I SENT TWO FAXES ON MARCH 6TH, ASKING THE COMPANY TO ARRANGE A SECOND SERVICE APPOINTMENT TO REPAIR THE BRAKES. I HAVE YET TO RECEIVE ANY TYPE OF RESPONSE FROM THE COMPANY. TODAY, ON MARCH 20TH, I CALLED TOYOTA SANTA MONICA TO DESCRIBE THE PROBLEM AND REQUEST A SECOND SERVICE APPOINTMENT. WHILE DRIVING DURING MY LUNCH BREAK TODAY, I AGAIN HAD THE BRAKES SLIP ON ME. I SPOKE WITH A SERVICE SUPERVISOR AT TOYOTA SANTA MONICA AT 500 PM TODAY TO ASK FOR A SECOND APPOINTMENT. HE DECIDED TO INSULT MY INTELLIGENCE AND TELL ME THAT WHAT I WAS EXPERIENCING IS A NORMAL FEEL OF THE ABS BRAKES. THIS IS UNACCEPTABLE! I WANT THE CAR REPAIRED. IF TOYOTA CANNOT PREVENT THIS INCONSISTENT FEEL AND SLIPPING SENSATION IN MY BRAKES, THEN I WAS MY PURCHASE CONTRACT TO BE COMPLETELY DISSOLVED. I WILL NOT CONTINUE TO FINANCE A LEMON AND HAVE TOYOTA LIE TO ME ABOUT ITS SAFETY. *TR
NHTSA ODI #10321132
5,100 miles · Mar 3, 2010
Service Brakes, Air
MY VEHICLE SURGED FORWARD WHILE I APPLIED THE BRAKE AND WAS TRAVELING OVER A SMALL PATCH OF ROUGH SURFACE. IT FELT LIKE THE GAS PEDAL HAD BEEN STOMPED, BUT I WAS ONLY USING THE BRAKES. *TR
NHTSA ODI #10316114
600 miles · Feb 8, 2010
Service Brakes, Air
I HAVE BEEN HAVING BRAKING FAILURE SINCE THE FIRST WEEK I BROUGHT THE CAR HOME. I COMPLAINED ABOUT IT TO TOYOTA ARDMORE, WHERE I HAD BOUGHT THE CAR, AND ASKED THEM TO CHECK IT OUT. SPECIFICALLY, I FOUND IT DIFFICULT TO BRAKE ON WET SURFACES AFTER RAIN. BECAUSE I WAS BRINGING THE CAR IN THE FIRST WEEK I TOOK POSSESSION FOR ANOTHE…
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I HAVE BEEN HAVING BRAKING FAILURE SINCE THE FIRST WEEK I BROUGHT THE CAR HOME. I COMPLAINED ABOUT IT TO TOYOTA ARDMORE, WHERE I HAD BOUGHT THE CAR, AND ASKED THEM TO CHECK IT OUT. SPECIFICALLY, I FOUND IT DIFFICULT TO BRAKE ON WET SURFACES AFTER RAIN. BECAUSE I WAS BRINGING THE CAR IN THE FIRST WEEK I TOOK POSSESSION FOR ANOTHER ISSUE, I WAS TOLD THIS WOULD BE LOOKED INTO. AFTERWARD, I WAS TOLD THERE WAS NO PROBLEM. BUT THE ISSUE OF FAULTY BRAKING CONTINUED. MY SON WAS DRIVING THE CAR AND HIT A POTHOLE AND FOUND IT DIFFICULT TO REGAIN CONTROL OF THE CAR. THIS PAST WEEK WITH MAJOR SNOWFALL IN THE PHILADELPHIA REGION, THE CAR HAS BECOME VIRTUALLY UNDRIVABLE. IT HITS ICY PATCHES AND SKIDS FORWARD WHEN WE TRY TO BRAKE. I HAVE TWO ADDITIONAL MESSAGES WITH TOYOTA ARDMORE ASKING THEM TO ADDRESS THIS PROBLEM. I HAVE NOT YET HEARD BACK FROM THE, *CN
NHTSA ODI #10307673
4,500 miles · Feb 8, 2010
Electronic Stability Control (esc)Service Brakes, AirCrash
2010 TOYOTA PRIUS - DRIVING ON ALABAMA STATE HIGHWAY CLOSER TO NASHVILLE, TN WE HIT A DEER. THIS WAS ON OCT 12, 2009 AROUND 8:30 AM IN THE MORNING. THE ROAD WAS VERY EMPTY AND CLEAR VISIBILITY. THE DEER CAME IN FROM THE LEFT SIDE OF THE ROAD FROM THE ONCOMING TRAFFIC AND JUMPED INTO OUR LANE. I HAD CLEAR VISIBILITY OF THE DEER A…
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2010 TOYOTA PRIUS - DRIVING ON ALABAMA STATE HIGHWAY CLOSER TO NASHVILLE, TN WE HIT A DEER. THIS WAS ON OCT 12, 2009 AROUND 8:30 AM IN THE MORNING. THE ROAD WAS VERY EMPTY AND CLEAR VISIBILITY. THE DEER CAME IN FROM THE LEFT SIDE OF THE ROAD FROM THE ONCOMING TRAFFIC AND JUMPED INTO OUR LANE. I HAD CLEAR VISIBILITY OF THE DEER AND APPLIED SUDDEN BRAKES...WE HIT THE DEER AND HAD EXTENSIVE DAMAGE ON THE CAR. WE NEVER THOUGHT IT MIGHT BE AN ISSUE WITH THE CAR...BUT NOW WITH SO MUCH OF SCRUTINY GOING ON WITH THIS NEW PRIUS, WE DO WANT TO BRING TO THE ATTENTION OF YOUR ORGANIZATION THAT FROM DAY 1 OF PURCHASING THE CAR THE BRAKES ARE REALLY FUNKY. WE HAD AN SUV BEFORE AND COMPARED TO THAT THIS CAR IS VERY VERY SENSITIVE ON THE BRAKES. IF WE ARE GOING IN AT HIGH SPEED AND BRAKE SUDDENLY IT DOES NOT COME TO AN ABRUPT HALT AND WE ALWAYS THOUGHT THAT IS WAY THESE CARS WERE. I NEVER HAD A NEW CAR AND NEVER COULD IMAGINE SOMETHING LIKE A BREAK ISSUE. SO COMING TO THE DEER HIT I FEEL NOW IN HIND SIGHT THAT WE HAD ENOUGH TIME AND DISTANCE TO AVOID HIITTING THE ANIMAL AND COULD NOT STOP ON TIME. THE CAR TOOK AN EXTENSIVE DAMAGE AND WE GOT IT REPAIRED AT A TOYOTA DEALER SHIP IN NASHVILLE AND TOOK A RENTAL CAR HOME. THE CAR LOOKS GREAT LIKE A NEW ONE BUT THE BRAKE IS STILL THE SAME. ON LOW SPEEDS IF I BREAK IT FEELS LIKE I HAVE PLACED REALLY HARD/SLAMMED ON THE BRAKES AND ON HIGH SPEED THE CAR DEFINETLY NEEDS LOT OF TIME TO STOP *CN
NHTSA ODI #10307654
1,360 miles · Feb 8, 2010
Service Brakes, AirService Brakes, ElectricService Brakes, Hydraulic
WHILE DRIVING EASTBOUND ON MOORPARK STREET, APPROACHING DIXIE CANYON AVENUE, I BRAKED IN PREPARATION TO MAKE A RIGHT HAND TURN, AND THE BRAKES RELEASED WHEN I HIT A SMALL POT HOLE. THE BRAKES RE-ENGAGED APPROXIMATELY 1-2 SECONDS LATER. *CN
NHTSA ODI #10307588
Mileage unknown · Feb 8, 2010
Service Brakes, Air
WHEN I BRAKE WHILE GOING OVER A SPEED BUMP, THE CAR LUNGES FORWARD. PLEASE NOTE: I REALLY AM NOT SURE OF THE DATE. I BOUGHT THE CAR IN JULY OF 2009. THIS HAS HAPPENED TO ME A FEW TIMES AND IT WAS SUCH A BIZARRE COMBINATION (ACCELERATING WHILE BRAKING) THAT I REALLY DIDN'T CLUE IN TO IT AS A CAR ISSUE RIGHT AWAY. WHEN I SAW …
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WHEN I BRAKE WHILE GOING OVER A SPEED BUMP, THE CAR LUNGES FORWARD. PLEASE NOTE: I REALLY AM NOT SURE OF THE DATE. I BOUGHT THE CAR IN JULY OF 2009. THIS HAS HAPPENED TO ME A FEW TIMES AND IT WAS SUCH A BIZARRE COMBINATION (ACCELERATING WHILE BRAKING) THAT I REALLY DIDN'T CLUE IN TO IT AS A CAR ISSUE RIGHT AWAY. WHEN I SAW PRESS ON IT AND DISCOVERED THAT IT WAS AN ACTUAL ISSUE AND NOT A "FLUKE" I CALLED THE SERVICE DEPARTMENT OF THE DEALER WHERE I GOT THE CAR (NORTH HOLLYWOOD TOYOTA). THEY BASICALLY REFUSED TO EVEN DISCUSS IT, SAYING THEY'D ONLY FOLLOW THE ORDERS OF TOYOTA CORPORATE. THEY GAVE ME A NUMBER TO CALL, AND OF COURSE, IN LIGHT OF THE RECENT ISSUES, THEY ARE SWAMPED. THE RECORDING INDICATED THEY WERE NOT ACCEPTING CALLS. SO NOW I HAVE A CAR THAT ACTUALLY HAS AN ISSUE AND CANNOT GET IT FIXED. *CN
NHTSA ODI #10307569
5,100 miles · Feb 8, 2010
Service Brakes, AirService Brakes, ElectricService Brakes, Hydraulic
I WAS DRIVING DOWN A HILL THAT HAS A SLIGHTLY UNEVEN SURFACE AND WAS A BIT ICY AND WHEN APPLYING THE BRAKE IN MY PRIUS, MY CAR SPED UP SLIGHTLY WHEN IT HIT THE UNEVEN SURFACE AND SEEMINGLY JUMPED FASTER BEFORE THE BRAKES KICKED IN AND BROUGHT MY CAR TO A STOP. THIS HAS HAPPENED TWICE ON DIFFERENT ROADS, BOTH OF THE ROAD SURFACES…
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I WAS DRIVING DOWN A HILL THAT HAS A SLIGHTLY UNEVEN SURFACE AND WAS A BIT ICY AND WHEN APPLYING THE BRAKE IN MY PRIUS, MY CAR SPED UP SLIGHTLY WHEN IT HIT THE UNEVEN SURFACE AND SEEMINGLY JUMPED FASTER BEFORE THE BRAKES KICKED IN AND BROUGHT MY CAR TO A STOP. THIS HAS HAPPENED TWICE ON DIFFERENT ROADS, BOTH OF THE ROAD SURFACES BEING SLIGHTLY UNEVEN. NOTHING HAS BEEN DONE TO CORRECT THIS PROBLEM, WHEN I CALLED TOYOTA THEY TOLD ME THAT THERE WAS NOTHING THEY COULD DO.
NHTSA ODI #10307451
75 miles · Feb 7, 2010
Service Brakes, AirService Brakes, Electric
FAULTY BRAKES ON 2010 PRIUS. I NOTICED WITHIN A WEEK OR SO AFTER PURCHASE IN NOVEMBER, 2009 THAT WHEN GOING OVER A BUMP OR POTHOLE IN THE ROAD AND I USED THE BRAKE PEDAL, THERE WAS A DELAY WHEREIN THE CAR SEEMED TO ACCELERATE OVER THE PROBLEM IN THE ROAD, NEARLY LEADING ME TO COLLISION WITH ANOTHER VEHICLE OR PEDESTRIAN. SINCE…
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FAULTY BRAKES ON 2010 PRIUS. I NOTICED WITHIN A WEEK OR SO AFTER PURCHASE IN NOVEMBER, 2009 THAT WHEN GOING OVER A BUMP OR POTHOLE IN THE ROAD AND I USED THE BRAKE PEDAL, THERE WAS A DELAY WHEREIN THE CAR SEEMED TO ACCELERATE OVER THE PROBLEM IN THE ROAD, NEARLY LEADING ME TO COLLISION WITH ANOTHER VEHICLE OR PEDESTRIAN. SINCE NOVEMBER IT'S BEEN A CONSTANT, FRIGHTENING PROBLEM. *TW
NHTSA ODI #10307188
1,600 miles · Feb 6, 2010
Service Brakes, AirService Brakes, Electric
ON SEVERAL OCCASIONS MY 2010 PRIUS HAS FAILED TO STOP IMMEDIATELY WHEN I HAVE APPLIED THE BRAKE AT SLOW SPEEDS. THIS HAS OCCURRED WHILE ON ICE SURFACES AS WELL AS CLEAR SURFACES. THERE IS JUST A FRACTION OF A SECOND DELAY BEFORE THE BRAKES TAKE HOLD. FORTUNATELY THERE HAS NOT YET BEEN AN ACCIDENT BUT IF I WERE TO HAVE HAD LES…
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ON SEVERAL OCCASIONS MY 2010 PRIUS HAS FAILED TO STOP IMMEDIATELY WHEN I HAVE APPLIED THE BRAKE AT SLOW SPEEDS. THIS HAS OCCURRED WHILE ON ICE SURFACES AS WELL AS CLEAR SURFACES. THERE IS JUST A FRACTION OF A SECOND DELAY BEFORE THE BRAKES TAKE HOLD. FORTUNATELY THERE HAS NOT YET BEEN AN ACCIDENT BUT IF I WERE TO HAVE HAD LESS SPACE BETWEEN ME AND THE CAR AHEAD, THERE WOULD HAVE BEEN A CRASH. *CN
NHTSA ODI #10306911
1,900 miles · Jan 27, 2010
Service Brakes, Air
I WAS DRIVING ON CITY STREETS, AND COMING TO A STOP SIGN. I STARTED BRAKING, AND WHILE BRAKING, I HIT A SMALLISH POTHOLE. IT FELT LIKE MY BRAKES STOPPED WORKING. FORTUNATELY THE BRAKES STARTED WORKING AGAIN BEFORE WE REACHED THE INTERSECTION. I THINK WE WERE DRIVING 25 MPH WHEN THIS HAPPENED. THIS IS THE FIRST TIME IT HAS HAPPEN…
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I WAS DRIVING ON CITY STREETS, AND COMING TO A STOP SIGN. I STARTED BRAKING, AND WHILE BRAKING, I HIT A SMALLISH POTHOLE. IT FELT LIKE MY BRAKES STOPPED WORKING. FORTUNATELY THE BRAKES STARTED WORKING AGAIN BEFORE WE REACHED THE INTERSECTION. I THINK WE WERE DRIVING 25 MPH WHEN THIS HAPPENED. THIS IS THE FIRST TIME IT HAS HAPPENED IN OUR NEW CAR WHICH IS ONLY 1 MONTH OLD. THIS WAS IS SCARY FEELING, AND UNLIKE ANY OTHER I'VE FELT. IT WAS NOT "ANTI-LOCK" BRAKES, AS I'VE EXPERIENCED THAT BEFORE.*CW
NHTSA ODI #10302458
Official recalls
10Oct 4, 2018
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Consequence & remedy
Consequence: If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. The recall began January 22, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0V. Note: The software updates in this recall are needed even if the vehicle had the software previously updated under recalls 14V-053 or 15V-449.
Jun 30, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2010-2012 Toyota Prius, 2010 and 2012 Toyota Prius Plug-in Hybrid, and 2011-2012 Lexus CT200h vehicles. A weld in the curtain shield air bag inflator may crack causing one or both portions of the inflator to eject into the passenger cabin.
Consequence & remedy
Consequence: If either portion of the curtain shield air bag inflator ejects into the passenger cabin, there is an increased risk of injury to vehicle occupants.
Remedy: Toyota will notify owners, and dealers will install retention brackets to the curtain shield air bags, free of charge. The recall began on October 17, 2016. Owners may contact Toyota Customer Service Department at 1-800-331-4331. Toyota's number for this recall is Toyota G0U, and Lexus GLJ.
Jun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
Consequence & remedy
Consequence: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
Remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Nov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Consequence & remedy
Consequence: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Remedy: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Feb 12, 2014
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
Consequence & remedy
Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.
Additional source detail variants (2)
Hybrid Propulsion System: Inverter
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.
Electrical System:software
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.
Jun 5, 2013
Toyota is recalling certain model year 2010 Prius vehicles manufactured March 31, 2009, through October 9, 2009; and model year 2010 Lexus HS250h vehicles manufactured June 19, 2009, through October 9, 2009. Nitrogen gas from a component of the brake booster pump assembly could leak into the brake fluid.
Consequence & remedy
Consequence: As nitrogen is released into the brake fluid, the brake pedal may have reduced hydraulic pressure. Under certain circumstances, this condition could affect stopping distance and increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the affected brake booster pump assemblies. The recall began on August 7, 2013. Owners may contact Toyota at 1-800-331-4331.
Jan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence & remedy
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Additional source detail variants (2)
Seats
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Air Bags:frontal:sensor/control MODULE-INACTIVE
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Feb 9, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2010 TOYOTA PRIUS AND LEXUS HS250H PASSENGER VEHICLES. CUSTOMERS HAVE EXPERIENCED INCONSISTENT BRAKE FEEL AFTER ABS ACTUATION DURING SLOW AND STEADY APPLICATION OF THE BRAKES ON ROUGH OR SLICK ROAD SURFACES. STOPPING DISTANCES MAY BE INCREASED COMPARED WITH A CUSTOMER'S EXPECTATION FOR A GIVEN PEDAL FORCE.
Consequence & remedy
Consequence: VEHICLE STOPPING DISTANCES MAY INCREASE RELATIVE TO A CUSTOMER'S EXPECTATION INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REWRITE THE PROGRAMMING OF THE ABS CONTROL UNIT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 3, 2010, AND IS EXPECTED TO BE COMPLETED IN LATE MARCH 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331 AND LEXUS AT 1-800-255-3987.
Feb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Feb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4DP23005 · Brake Actuator Valve Wear
Opened Nov 22, 2023 · No close date supplied
Status: open (inferred from source dates) · Service Brakes, Hydraulic:foundation Components; Service Brakes, Hydraulic:power Assist
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
Additional source detail variants (2)
Service Brakes, Hydraulic:foundation Components
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
Service Brakes, Hydraulic:power Assist
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
DP19004 · Brake Actuator Valve Wear
Opened Sep 30, 2019 · Closed Jan 21, 2021
Status: closed (inferred from source dates) · Service Brakes, Hydraulic:power Assist
On September 19, 2019, the Office of Defects Investigation (ODI) received a defect petition from Mr. Roger Hogan requesting that the Agency investigate and recall certain Toyota Prius, Prius PHV, Camry Hybrid and Avalon Hybrid vehicles for a brake actuator valve wear condition covered under Toyota Customer Support Programs ZJB and ZKK (subject CSP?s). In support of his request, the petitioner identified 117 NHTSA complaints allegedly related to the subject CSP condition, including 60 reporting crashes. On September 30, 2019, ODI opened Defect Petition DP19-004 to evaluate the petitioner?s request for an investigation. In August 2020, the petitioner notified the Agency that he was withdrawing his petition. Because the petitioner has withdrawn the petition, we are denying the petition as moot and no further analysis of this petition is necessary.NHTSA is authorized to issue an order requiring notification and remedy of a defect if the Agency?s investigation shows a defect in the design, construction, or performance of a motor vehicle that presents an unreasonable risk to safety. 49 U.S.C. ?? 30102(a)(9), 30118. Because the petitioner has with withdrawn the petition, the petition is denied as moot. This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency notes that it is not required to receive a defect petition prior to opening a defect investigation and will take further action if warranted by future circumstances.
PE10006 · Braking Performance, Hybrid Vehicle
Opened Feb 3, 2010 · Closed Jul 12, 2010
Status: closed (inferred from source dates) · Service Brakes, Hydraulic; Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip; Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module ; Service Brakes, Hydraulic:foundation Components; Service Brakes, Hydraulic:foundation Components:disc; Service Brakes, Hydraulic:power Assist; Service Brakes, Hydraulic:power Assist:hydraulic
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Additional source detail variants (7)
Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Service Brakes, Hydraulic:foundation Components:disc
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Service Brakes, Hydraulic:foundation Components
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Service Brakes, Hydraulic:power Assist:hydraulic
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Service Brakes, Hydraulic:power Assist
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Service Brakes, Hydraulic
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
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