IllustrationHYBRID BATTERY COMPLETE FAILURE WHILE DRIVING. OWNED THE CARS 7 YEARS SINCE NEW.
2010 Toyota Prius
Owner reports · Recalls · Investigations
More warning signs than most Prius years
Owner complaints for the 2010 Toyota Prius are substantially higher than the model-year median of 164.
About this comparison →How this year compares
Owner complaints by model year
Compare all Prius years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1,4880–25K
14825–50K
12650–75K
13675–100K
221100–150K
145150K+
2,264 reports with mileage · 558 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Service Brakes, Hydraulic. Review the 849 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 593 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes, Electric. Review the 502 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
183 crash reports13 fire reports48 injury reports
Fuel/propulsion System complaints
60 reportsIN FALL OF 2015 RECALL FOR HYBRID SYSTEM FAILURE WAS PREFORMED TO COMPUTER SYSTEM. IN THE FALL OF 2016 I WAS PULLING OUT ONTO TRAFFIC ONTO A STATE ROUTE WHEN ENGINE LOST POWER AND LIGHTS FOR THE HYBRID SYSTEM CAME ON. WAS RUNNING ON ONLY GAS ENGINE WITH LIMITED SLOW ACCELERATION TO ABOUT 35 MPH. WAS ABLE TO SAFELY DRIVE IT TO A …
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IN FALL OF 2015 RECALL FOR HYBRID SYSTEM FAILURE WAS PREFORMED TO COMPUTER SYSTEM. IN THE FALL OF 2016 I WAS PULLING OUT ONTO TRAFFIC ONTO A STATE ROUTE WHEN ENGINE LOST POWER AND LIGHTS FOR THE HYBRID SYSTEM CAME ON. WAS RUNNING ON ONLY GAS ENGINE WITH LIMITED SLOW ACCELERATION TO ABOUT 35 MPH. WAS ABLE TO SAFELY DRIVE IT TO A LOCATION TO PARK IT UNTIL FLAT TOWED TO THE DEALERSHIP. WAS TOLD BY TOYOTA DEALERSHIP THAT THE HYBRID SYSTEM FAILED, UPON RESEARCH I FOUND IT FAILED EXACTLY AS STATED IN THE RECALL THAT WAS DONE IN FALL OF 2015. THE PREVIOUS RECALL "FIX" WAS TOO LITTLE TOO LATE THE DAMAGE HAD ALREADY BEEN DONE. FOUGHT WITH TOYOTA DEALERSHIP AND CORPORATE ABOUT THAT THIS WAS A RECALL FIX THAT FAILED AND DIDN'T FIX THE PROBLEM. THEY WOULD NOT COVER THE COST OF THE $3000 REPAIR ENTIRELY AND I AM STUCK PAYING HALF OF THE REPAIR THAT SHOULD HAVE BEEN COVERED ENTIRELY UNDER THE RECALL.
OIL CONSUMPTION. I PURCHASED MY PRIUS WITH 77000 MILES FOR A LOCAL TOYOTA DEALERSHIP. MY CAR NOW HAS 140000 MILES AND CONSUMES 2-3 QUARTS OF OIL PER WEEK. I HAVE CONTACTED TOYOTA CUSTOMER SERVICE FOR HELP. I WAS DIRECTED TO HAVE AN OIL CONSUMPTION TEST PREFORMED. IF THERE IS A PROBLEM TOYOTA MAY OFFER REPAIR ASSISTANCE HOWEV…
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OIL CONSUMPTION. I PURCHASED MY PRIUS WITH 77000 MILES FOR A LOCAL TOYOTA DEALERSHIP. MY CAR NOW HAS 140000 MILES AND CONSUMES 2-3 QUARTS OF OIL PER WEEK. I HAVE CONTACTED TOYOTA CUSTOMER SERVICE FOR HELP. I WAS DIRECTED TO HAVE AN OIL CONSUMPTION TEST PREFORMED. IF THERE IS A PROBLEM TOYOTA MAY OFFER REPAIR ASSISTANCE HOWEVER MY ENGINE IS NOT ON THE LIST OF TOYOTA APPROVED VEHICLES ELIGIBLE FOR COMPLEMENTARY REPAIR. I AM REQUIRED TO PAY OUT OF POCKET FOR THE TEST AND REPAIRS. I WILL UPDATE WITH RESULTS AS SOON AS POSSIBLE.
WHILE ACCELERATING ON A HIGHWAY GOING FROM THE RIGHT LANE TO A LEFT LANE WITH MY TWO YOUNG CHILDREN IN THE CAR, I GOT A" CHECK HYBRID SYSTEM" ON THE SCREEN. WHICH MADE THE CAR UNABLE TO ACCELERATE, ALL I COULD DO WAS TO PUT MY HAZARDS ON AND PULL THRU 3 LANES OF HIGH SPEED CARS TO GET TO A BREAKDOWN LANE NEXT TO AN ON RAMP, SO I…
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WHILE ACCELERATING ON A HIGHWAY GOING FROM THE RIGHT LANE TO A LEFT LANE WITH MY TWO YOUNG CHILDREN IN THE CAR, I GOT A" CHECK HYBRID SYSTEM" ON THE SCREEN. WHICH MADE THE CAR UNABLE TO ACCELERATE, ALL I COULD DO WAS TO PUT MY HAZARDS ON AND PULL THRU 3 LANES OF HIGH SPEED CARS TO GET TO A BREAKDOWN LANE NEXT TO AN ON RAMP, SO I WAS IN THE MIDDLE OF THE 4 LANE HIGHWAY AND 2 LANE ON RAMP. I THEN GOT MY KIDS OUT AND RAN ACROSS THE ON RAMP TO PUT THEM ON THE OTHER SIDE OF THE CONCRETE BARRIER FOR PROTECTION. THEN I WENT BACK TO THE CAR TO GATHER WATERS AND FOOD BECAUSE IT WAS 90 DEGREES OUT IN UTAH, I WAITED ON THE SIDE OF THE ROAD FOR 30 MINUTES UNTIL A TOW TRUCK CAME. I AM VERY VERY UPSET ABOUT THIS BECAUSE IT COULD'VE CAUSED AN ACCIDENT AND ALSO PUT OUR LIVES AT STAKE FROM POSSIBLE RE END.
WHILE IN MOTION AT 30 MPH ON A CITY STREET(BRIDGE), ALL OF THE WARNING LIGHTS ON THE DASHBOARD CAME ON AND THE CAR SLOWED DOWN TO LESS THAN 20MPH. I WAS ABLE TO DRIVE THE CAR AT 20 TO A REPAIR SHOP. HAD THIS HAPPENED ON A FREEWAY WITH LIMITED OR NO SHOULDER OR WHILE IN THE LEFT LANE, IT COULD HAVE RESULTED IN A SERIOUS AND DEA…
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WHILE IN MOTION AT 30 MPH ON A CITY STREET(BRIDGE), ALL OF THE WARNING LIGHTS ON THE DASHBOARD CAME ON AND THE CAR SLOWED DOWN TO LESS THAN 20MPH. I WAS ABLE TO DRIVE THE CAR AT 20 TO A REPAIR SHOP. HAD THIS HAPPENED ON A FREEWAY WITH LIMITED OR NO SHOULDER OR WHILE IN THE LEFT LANE, IT COULD HAVE RESULTED IN A SERIOUS AND DEADLY ACCIDENT..SINCE TOYOTA FAILED TO NOTIFY ME OF THIS PROBLEM, I TOOK IT TO AN INDEPENDENT REPAIR SHOP AND THEY DIAGNOSED THE PROBLEM AS FAILURE OF THE INTELLIGENT POWER MODULE (IPM), PART OF THE HYBRID INVERTER. I THEN HAD THE CAR TOWED TO A TOYOTA DEALERSHIP WHERE THE REPAIR WAS COMPLETED AS PART OF THE WARRANTY ENHANCEMENT PROGRAM. I AM INCLUDING A PDF THAT SHOWS THE DIAGNOSIS PERFORMED BY HAWTHORNE AUTO AS WELL AS A COPY OF A LETTER FROM TOYOTA THAT I NEVER RECEIVED. I CANNOT OVERSTATE THE POTENTIAL DANGER THIS DEFECT COULD CAUSE. A LESS EXPERIENCED DRIVER MIGHT HAVE PANICKED. CERTAINLY, IF THIS HAD HAPPENED ON A FREEWAY IN RUSH HOUR TRAFFIC, I COULD EASILY HAVE BEEN REAR ENDED - DRIVERS GENERALLY AND REASONABLY DO NOT EXPECT CARS GOING 60 TO SLOW DOWN FOR NO APPARENT REASON TO 20. TOYOTA HAS DETERMINED THAT THIS PROBLEM MERITS ONLY A "WARRANTY ENHANCEMENT" RATHER THAN A RECALL. I BELIEVE THAT THEY DO NOT WANT TO ISSUE A RECALL BECAUSE THIS IS AN EXPENSIVE REPAIR. I HOPE THAT NHTSA WILL TAKE STEPS TO MAKE THIS A RECALL BEFORE SOME INNOCENT PERSON DIES AS A RESULT OF THIS SERIOUS DEFECT. I HAVE SENT YOU THE DOCUMENTATION THAT I FELT WOULD BE SUFFICIENT FOR YOUR INVESTIGATION BUT I HAVE MORE IF YOU NEED IT, INCLUDING MANY PAGES THAT DETAIL THE RESULTS OF THE DIAGNOSTICS PERFORMED BY HAWTHORNE AUTO. RESPECTFULLY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
THIS HAPPENED TWICE. THE FIRST TIME I WAS DRIVING 40MPH, THE CHECK ENGINE LIGHT CAME ON AND THEN THE ACCELERATOR STOPPED WORKING. THEN THE CHECK HYBRID SYSTEM LIGHT CAME ON AND I GUIDED THE CAR OVER TO THE SIDE OF THE ROAD. THE CAR WOULD START BUT THE ACCELERATOR WOULD NOT FUNCTION AND THE (DIGITAL) SPEEDOMETER NUMBERS DISAPP…
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THIS HAPPENED TWICE. THE FIRST TIME I WAS DRIVING 40MPH, THE CHECK ENGINE LIGHT CAME ON AND THEN THE ACCELERATOR STOPPED WORKING. THEN THE CHECK HYBRID SYSTEM LIGHT CAME ON AND I GUIDED THE CAR OVER TO THE SIDE OF THE ROAD. THE CAR WOULD START BUT THE ACCELERATOR WOULD NOT FUNCTION AND THE (DIGITAL) SPEEDOMETER NUMBERS DISAPPEARED. I BROUGHT THE CAR TO THE DEALERSHIP WHERE THEY REPLACED A VALVE AND TOLD ME IT WAS FIXED. TWO DAYS LATER (AFTER DRIVING THE CAR WITHOUT INCIDENT ON SEVERAL TRIPS FOR AT LEAST 40 MILES) THE SAME EXACT THING HAPPENED, HOWEVER THIS TIME I WAS TRAVELLING 50 MPH WHILE ENTERING A VERY BUSY HIGHWAY DURING RUSH HOUR.
THE VEHICLE'S FUEL GUAGE BECAME STUCK CAUSING ME TO RUN OUT OF FUEL ON A BUSY HIGHWAY ALMOST RESULTING IN AN ACCIDENT. AN ATTEMPT TO REFILL THE TANK WAS ONLY MINIMALLY SUCCESSFUL IN THAT ONLY 3 GALLONS WERE ACCEPTED BY THE TANK.
I WAS DRIVING APPROXIMATELY 35 MPH AND ALL OF A SUDDEN THE CAR STALLED AND STATED, "CHECK HYBRID SYSTEM". STOPPED THE CAR RIGHT AWAY CALLED MY INSURANCE COMPANY FOR EMERGENCY ROAD SERVICE AND HAD THE CAR TOWED TO A TOYOTA FACILITY WHERE THEY DIAGNOSED THE PROBLEM AS A FAILED INVERTER, WHICH IS PART OF THE HYBRID SYSTEM. THIS IS…
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I WAS DRIVING APPROXIMATELY 35 MPH AND ALL OF A SUDDEN THE CAR STALLED AND STATED, "CHECK HYBRID SYSTEM". STOPPED THE CAR RIGHT AWAY CALLED MY INSURANCE COMPANY FOR EMERGENCY ROAD SERVICE AND HAD THE CAR TOWED TO A TOYOTA FACILITY WHERE THEY DIAGNOSED THE PROBLEM AS A FAILED INVERTER, WHICH IS PART OF THE HYBRID SYSTEM. THIS IS A SAFETY ISSUE AND MUST BE ADDRESSED. IF I HAD BEEN ON A FREEWAY OR IN HEAVY TRAFFIC, I COULD SEE THIS BEING A VERY DANGEROUS SCENARIO. *TR
TOYOTA RELEASE A RECALL FOR 2010 TO 2014 TOYOTA PRIUS. RECALL WAS MADE TO AFFECTED PRIUS MODELS TO RECTIFY SOFTWARE IN TWO OF THE PRIUS'S ELECTRONIC CONTROL UNITS, ONE FOR THE MOTOR/GENERATOR AND THE OTHER CONTROLLING THE HYBRID SYSTEM.I TOOK MY CAR TO THE DEALER TO HAVE THE RECALL DONE, HERE IS WHERE MY PROBLEMS STARTED, I SAW …
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TOYOTA RELEASE A RECALL FOR 2010 TO 2014 TOYOTA PRIUS. RECALL WAS MADE TO AFFECTED PRIUS MODELS TO RECTIFY SOFTWARE IN TWO OF THE PRIUS'S ELECTRONIC CONTROL UNITS, ONE FOR THE MOTOR/GENERATOR AND THE OTHER CONTROLLING THE HYBRID SYSTEM.I TOOK MY CAR TO THE DEALER TO HAVE THE RECALL DONE, HERE IS WHERE MY PROBLEMS STARTED, I SAW A DROP ON MPG FROM 52 TO 44. I WAITED HOPING IT JUST NEEDED TO RESET, SO AFTER DRIVING MORE THAN 10,000 MILES, MPG STILL DID NOT COME BACK. I HAD THIS CAR FOR MORE THAN A YEAR AND COMMUTE HAS BEEN THE SAME. OTHER PRIUS OWNER HAS RAISED THE SAME CONCERNS AS NOTED IN HTTP://PRIUSCHAT.COM/THREADS/WHO-HAS-DONE-THEIR-RECALL.137632/ I TAKEN MY CAR BACK AND THEY CAN FIND ANYTHING WRONG WITH AND THAT 44MPG IS OK. HAVING A RECALL MESS UP WITH THE PERFORMANCE AND NOT BEE TOLD SO IS NO GOOD BUSINESS .PLEASE HELP. *TR
ACCELERATED TO GET ON HIGHWAY. ONCE ON THE HIGHWAY THE SYSTEM HYBRID WARNING LIGHT AND OTHER WARNING LIGHTS AND AUDIO ALARMS CAME ON. WE HAD TO EXIT IMMEDIATELY BECAUSE WE LOST THE ABILITY TO MAINTAIN HIGHWAY SPEED. *TR
Official recalls
1018V684000 · Hybrid Propulsion System
Oct 4, 2018
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Consequence & remedy
Consequence: If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. The recall began January 22, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0V. Note: The software updates in this recall are needed even if the vehicle had the software previously updated under recalls 14V-053 or 15V-449.
16V487000 · Air Bags:side/window
Jun 30, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2010-2012 Toyota Prius, 2010 and 2012 Toyota Prius Plug-in Hybrid, and 2011-2012 Lexus CT200h vehicles. A weld in the curtain shield air bag inflator may crack causing one or both portions of the inflator to eject into the passenger cabin.
Consequence & remedy
Consequence: If either portion of the curtain shield air bag inflator ejects into the passenger cabin, there is an increased risk of injury to vehicle occupants.
Remedy: Toyota will notify owners, and dealers will install retention brackets to the curtain shield air bags, free of charge. The recall began on October 17, 2016. Owners may contact Toyota Customer Service Department at 1-800-331-4331. Toyota's number for this recall is Toyota G0U, and Lexus GLJ.
16V396000 · Seats:front Assembly:seat Heater/cooler
Jun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
Consequence & remedy
Consequence: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
Remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
14V743000 · Seats:front Assembly:seat Heater/cooler
Nov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Consequence & remedy
Consequence: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Remedy: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
14V053000 · Electrical System:software; Hybrid Propulsion System: Inverter
Feb 12, 2014
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
Consequence & remedy
Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.
Additional source detail variants (2)
Hybrid Propulsion System: Inverter
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.
Electrical System:software
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.
13V235000 · Service Brakes
Jun 5, 2013
Toyota is recalling certain model year 2010 Prius vehicles manufactured March 31, 2009, through October 9, 2009; and model year 2010 Lexus HS250h vehicles manufactured June 19, 2009, through October 9, 2009. Nitrogen gas from a component of the brake booster pump assembly could leak into the brake fluid.
Consequence & remedy
Consequence: As nitrogen is released into the brake fluid, the brake pedal may have reduced hydraulic pressure. Under certain circumstances, this condition could affect stopping distance and increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the affected brake booster pump assemblies. The recall began on August 7, 2013. Owners may contact Toyota at 1-800-331-4331.
13V014000 · Air Bags:frontal:sensor/control MODULE-INACTIVE ; Seats
Jan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence & remedy
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Additional source detail variants (2)
Seats
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Air Bags:frontal:sensor/control MODULE-INACTIVE
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
10V039000 · Service Brakes, Air:antilock:control Unit/module
Feb 9, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2010 TOYOTA PRIUS AND LEXUS HS250H PASSENGER VEHICLES. CUSTOMERS HAVE EXPERIENCED INCONSISTENT BRAKE FEEL AFTER ABS ACTUATION DURING SLOW AND STEADY APPLICATION OF THE BRAKES ON ROUGH OR SLICK ROAD SURFACES. STOPPING DISTANCES MAY BE INCREASED COMPARED WITH A CUSTOMER'S EXPECTATION FOR A GIVEN PEDAL FORCE.
Consequence & remedy
Consequence: VEHICLE STOPPING DISTANCES MAY INCREASE RELATIVE TO A CUSTOMER'S EXPECTATION INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REWRITE THE PROGRAMMING OF THE ABS CONTROL UNIT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 3, 2010, AND IS EXPECTED TO BE COMPLETED IN LATE MARCH 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331 AND LEXUS AT 1-800-255-3987.
10V035000 · Equipment:other:labels
Feb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
10V036000 · Equipment:other:labels
Feb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4DP23005 · Brake Actuator Valve Wear
Opened Nov 22, 2023 · No close date supplied
Status: open (inferred from source dates) · Service Brakes, Hydraulic:foundation Components; Service Brakes, Hydraulic:power Assist
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
Additional source detail variants (2)
Service Brakes, Hydraulic:foundation Components
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
Service Brakes, Hydraulic:power Assist
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
DP19004 · Brake Actuator Valve Wear
Opened Sep 30, 2019 · Closed Jan 21, 2021
Status: closed (inferred from source dates) · Service Brakes, Hydraulic:power Assist
On September 19, 2019, the Office of Defects Investigation (ODI) received a defect petition from Mr. Roger Hogan requesting that the Agency investigate and recall certain Toyota Prius, Prius PHV, Camry Hybrid and Avalon Hybrid vehicles for a brake actuator valve wear condition covered under Toyota Customer Support Programs ZJB and ZKK (subject CSP?s). In support of his request, the petitioner identified 117 NHTSA complaints allegedly related to the subject CSP condition, including 60 reporting crashes. On September 30, 2019, ODI opened Defect Petition DP19-004 to evaluate the petitioner?s request for an investigation. In August 2020, the petitioner notified the Agency that he was withdrawing his petition. Because the petitioner has withdrawn the petition, we are denying the petition as moot and no further analysis of this petition is necessary.NHTSA is authorized to issue an order requiring notification and remedy of a defect if the Agency?s investigation shows a defect in the design, construction, or performance of a motor vehicle that presents an unreasonable risk to safety. 49 U.S.C. ?? 30102(a)(9), 30118. Because the petitioner has with withdrawn the petition, the petition is denied as moot. This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency notes that it is not required to receive a defect petition prior to opening a defect investigation and will take further action if warranted by future circumstances.
PE10006 · Braking Performance, Hybrid Vehicle
Opened Feb 3, 2010 · Closed Jul 12, 2010
Status: closed (inferred from source dates) · Service Brakes, Hydraulic; Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip; Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module ; Service Brakes, Hydraulic:foundation Components; Service Brakes, Hydraulic:foundation Components:disc; Service Brakes, Hydraulic:power Assist; Service Brakes, Hydraulic:power Assist:hydraulic
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Additional source detail variants (7)
Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Service Brakes, Hydraulic:foundation Components:disc
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Service Brakes, Hydraulic:foundation Components
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Service Brakes, Hydraulic:power Assist:hydraulic
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Service Brakes, Hydraulic:power Assist
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Service Brakes, Hydraulic
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.