NHTSA owner reports · September 18, 2026 snapshot.
Air Bags complaints
84 reportsClear category filter38,000 miles · Jun 24, 2014
Air BagsCrash
ON THURSDAY, JUNE 19TH, JUST BEFORE NOON, POLICE STATE MY WIFE WAS STOPPED AT THE INTERSECTION OF AMERICAN LEGION RD. AND HWYS 61-67. THE TRAFFIC LIGHTS WERE MALFUNCTIONING AND FLASHING RED ALL 4 DIRECTIONS. AFTER STOPPING SHE PROCEEDED ON AND WAS STRUCK ON THE DRIVERS SIDE ABOUT WHERE THE DOOR HINGES ARE. THE DRIVER STATED H…
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ON THURSDAY, JUNE 19TH, JUST BEFORE NOON, POLICE STATE MY WIFE WAS STOPPED AT THE INTERSECTION OF AMERICAN LEGION RD. AND HWYS 61-67. THE TRAFFIC LIGHTS WERE MALFUNCTIONING AND FLASHING RED ALL 4 DIRECTIONS. AFTER STOPPING SHE PROCEEDED ON AND WAS STRUCK ON THE DRIVERS SIDE ABOUT WHERE THE DOOR HINGES ARE. THE DRIVER STATED HE DID NOT SEE THE FLASHING RED LIGHTS. IT PUSHED THE PRIUS ACROSS THE INTERSECTION AND INTO THE CURB SURROUNDING THE TRAFFIC LIGHT. IT WAS A PONTIAC AZTEC WITH THE HIGH HOOD, AND SUPPOSEDLY THE HOOD CRASHED OUT THE DRIVERS SIDE WINDOW, SHOWERING MY WIFE WITH GLASS. SHE SUFFERED CONCUSSION, BROKEN CLAVICLE, 10 STAPLES IN THE BACK OF HER HEAD, AND HAS EXTENSIVE SWELLING ALONG HER ENTIRE LEFT SIDE. IT ALSO KNOCKED OUT BOTH HEARING AIDS, SCRATCHED UP HER GLASSES FROM THE FLYING GLASS AND KNOCKED HER WATCH OFF. UNFORTUNATELY THE SIDE CURTAIN AIR BAG DID NOT DEPLOY. IT IS BEING HANDLED BY HARTFORD INSURANCE SO THEY CAN GIVE YOU MORE INFORMATION ABOUT THE DAMAGE. THE CAR HAS ABOUT 38,000 MILES ON IT. THE POLICE REPORT IS BY FESTUS, MO. P.D..... UPDATED 08/05/14 *BF UPDATED 08/19/2014 *JS
NHTSA ODI #10605488
50,000 miles · Apr 28, 2014
Air BagsService BrakesCrash
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT WAS DRIVING 10 MPH IN A PARKING LOT AND MADE A LEFT TURN WHEN ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER DOOR. THE CONTACT DEPRESSED HER BRAKES IMMEDIATELY BUT THE BRAKES FAILED, CAUSING THE CONTACT TO DRIVE OVER A STOP SIGN, A CURB AND THEN CRASHING INTO TWO APARTMENT …
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TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT WAS DRIVING 10 MPH IN A PARKING LOT AND MADE A LEFT TURN WHEN ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER DOOR. THE CONTACT DEPRESSED HER BRAKES IMMEDIATELY BUT THE BRAKES FAILED, CAUSING THE CONTACT TO DRIVE OVER A STOP SIGN, A CURB AND THEN CRASHING INTO TWO APARTMENT A/C UNITS. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT WAS AWAITING A RULING FROM HER INSURANCE ADJUSTER TO DETERMINE WHETHER OR NOT THE VEHICLE WOULD BE DEEMED AS DESTROYED. THE FAILURE MILEAGE WAS 50,000.
NHTSA ODI #10585241
61,000 miles · Apr 12, 2014
Air Bags
THE SRS WARNING LIGHT (AIRBAG ICON) LIT UP AFTER PULLING MY 2010 PRIUS OUT OF THE DRIVEWAY ON APRIL 4, 2014. WE TESTED WHETHER THE SEATBELT HAD ANYTHING TO DO WITH IT, OR WHETHER IT MADE A DIFFERENCE IF SOMEONE WAS SEATED IN THE PASSENGER SEAT OR NOT. NEITHER SEEMED TO MAKE ANY DIFFERENCE. THE CAR WAS PURCHASED AUGUST 1, 2009…
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THE SRS WARNING LIGHT (AIRBAG ICON) LIT UP AFTER PULLING MY 2010 PRIUS OUT OF THE DRIVEWAY ON APRIL 4, 2014. WE TESTED WHETHER THE SEATBELT HAD ANYTHING TO DO WITH IT, OR WHETHER IT MADE A DIFFERENCE IF SOMEONE WAS SEATED IN THE PASSENGER SEAT OR NOT. NEITHER SEEMED TO MAKE ANY DIFFERENCE. THE CAR WAS PURCHASED AUGUST 1, 2009, AND HAS JUST OVER 61000 MILES ON IT. IT HAS NOT BEEN IN ANY ACCIDENTS, NOR RUN OVER ANYTHING. THERE IS AN UMBRELLA THAT I STORE ON THE FLOOR OF THE VEHICLE, CLOSE TO THE DRIVER'S SEAT. SINCE THAT TIME, THE LIGHT APPEARS INTERMITTENTLY, BUT WHEN IT COMES ON, IT STAYS ON THE ENTIRE DAY. TOOK IT TO THE DEALER, BUT IT WAS NOT DISPLAYING AT THE TIME, SO THEY RECOMMENDED BRINGING IT BACK WHEN IT WAS SHOWING UP MORE CONSISTENTLY. *JS
NHTSA ODI #10579373
57,200 miles · Mar 28, 2014
Air Bags
PASSENGER AIRBAG DOESN'T GO ON 50% OF THE TIME. I TRIED TO REMEDY IT TODAY AT DEALERSHIP, SO I LISTED TODAY AS INCIDENT DATE..BUT REALLY BEEN HAPPENING SINCE OCTOBER 2013 WHEN I BOUGHT IT USED. THE AIR BAG READS: PASSENGER AIRBAG OFF WHEN A PERSON, GREATER THAN 100LBS SITS IN THE FRONT SEAT. I HAVE PHOTOGRAPHIC EVIDENCE OF A P…
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PASSENGER AIRBAG DOESN'T GO ON 50% OF THE TIME. I TRIED TO REMEDY IT TODAY AT DEALERSHIP, SO I LISTED TODAY AS INCIDENT DATE..BUT REALLY BEEN HAPPENING SINCE OCTOBER 2013 WHEN I BOUGHT IT USED. THE AIR BAG READS: PASSENGER AIRBAG OFF WHEN A PERSON, GREATER THAN 100LBS SITS IN THE FRONT SEAT. I HAVE PHOTOGRAPHIC EVIDENCE OF A PERSON SITTING IN FRONT SEAT, WITH PASSENGER AIRBAG OFF, YET DEALER CANNOT FIX IT BECAUSE THEY COULDN'T REPRODUCE THE PROBLEM, OR COULD GET A MALFUNCTION CODE. I STATED, IT ONLY HAPPENS APPROX 50% OF THE TIME. I ONLY TOOK ONE PHOTO ONE DAY LAST WEEK...I OFFERED I COULD HAVE 20 PHOTOS! OF A PERSON IN THE FRONT SEAT WITH THE SIGN PASSENGER AIRBAG OFF, BUT UNLESS THE DEALER CAN RECREATE IT AND IT WARRANTS A MALFUNCTION CODE, THEN THEY CAN FIX IT. I AM FRUSTRATED BEYOND BELIEF, AS I HAVE PROOF THE AIR BAG SENSOR IS NOT WORKING CORRECTLY, AND YET THE DEALER AND TOYOTA CANNOT FIX IT. THE SERVICE MANAGER STATED HE WOULD "OPEN A CASE" WITH TOYOTA, AND I DID THE SAME AS WELL. I ALSO TOLD TOYOTA I WAS ENTERING THIS INTO THE NHTSA DATATBASE. I PRAY NOTHING EVER HAPPENS TO THE RIGHT FRONT SIDE OF THE CAR...BECAUSE THE AIRBAG IS MALFUNCTIONING AND EVEN WITH MY PREMIER EXTENDED WARRANTY, TOYOTA WILL NOT FIX IT. *TR
NHTSA ODI #10575357
5,000 miles · Dec 5, 2013
Air BagsCrashInjury
TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE 2010 RED PRIUS WAS HIT FROM THE DRIVER'S LEFT FRONT SIDE AND UPON IMPACT MAY HAVE PUSHED THE PRIUS 2 LEFT TRIES OFF THE GROUND AT 45 DEGREES, BUT THE VEHICLE CAME BACK DOWN TO THE GROUND. THE FRONT AIR BAGS PARTIALLY DEPLOYED AND THE SIDE…
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TL*THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE 2010 RED PRIUS WAS HIT FROM THE DRIVER'S LEFT FRONT SIDE AND UPON IMPACT MAY HAVE PUSHED THE PRIUS 2 LEFT TRIES OFF THE GROUND AT 45 DEGREES, BUT THE VEHICLE CAME BACK DOWN TO THE GROUND. THE FRONT AIR BAGS PARTIALLY DEPLOYED AND THE SIDE CURTAIN AIR BAGS FAILED TO DEPLOY. THE CONTACT WAS INJURED AND SUFFERED A FRACTURED NECK. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 5,000. UPDATED 01-10-14 *BF
NHTSA ODI #10554939
63,512 miles · Nov 12, 2013
Air BagsEngine And Engine CoolingStructure
WE NOTICED THAT THE CARPET WAS SATURATED. THE DEALER TOLD US IT WAS BECAUSE THERE WERE SPIDER WEBS BLOCKING THE DRAIN FROM THE A/C. IT WAS REPAIRED AT A COST OF $1,554, THE WORK INCLUDED DRYING THE AIR BAG MODULE AND REPLACEMENT OF CARPET. WE BELIEVE THIS SHOULD BE THE SUBJECT OF A RECALL AS IT IS THE IDENTICAL PROBLEM RECALL…
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WE NOTICED THAT THE CARPET WAS SATURATED. THE DEALER TOLD US IT WAS BECAUSE THERE WERE SPIDER WEBS BLOCKING THE DRAIN FROM THE A/C. IT WAS REPAIRED AT A COST OF $1,554, THE WORK INCLUDED DRYING THE AIR BAG MODULE AND REPLACEMENT OF CARPET. WE BELIEVE THIS SHOULD BE THE SUBJECT OF A RECALL AS IT IS THE IDENTICAL PROBLEM RECALLED FOR THE TOYOTA CAMRY. *TR
NHTSA ODI #10551895
Mileage unknown · Aug 15, 2013
Air BagsCrashInjury
2010 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO VEHICLE AIR BAG SWITCH. *SMD THE CONSUMER REQUESTED TO HAVE AN AIR BAG ON-OFF SWITCH INSTALLED IN HIS VEHICLE. THE CONSUMER WAS INVOLVED IN AN ACCIDENT, WITH HIS PREVIOUS VEHICLE AND IT WAS STRUCK ON THE LEFT SIDE JUST IN FRONT OF THE REAR WHEEL, DAMAGING THE BODY AND REAR DOOR…
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2010 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO VEHICLE AIR BAG SWITCH. *SMD THE CONSUMER REQUESTED TO HAVE AN AIR BAG ON-OFF SWITCH INSTALLED IN HIS VEHICLE. THE CONSUMER WAS INVOLVED IN AN ACCIDENT, WITH HIS PREVIOUS VEHICLE AND IT WAS STRUCK ON THE LEFT SIDE JUST IN FRONT OF THE REAR WHEEL, DAMAGING THE BODY AND REAR DOOR, BUT NOT SERIOUSLY. IT WAS THE ONLY DAMAGE TO THE VEHICLE. HOWEVER, THE UPPER LEFT AIR BAG DEPLOYED STRIKING HIM ON THE SIDE OF THE HEAD AND BREAKING HIS NECK.
NHTSA ODI #10535597
50,000 miles · Jul 9, 2012
Air BagsSeat BeltsCrashInjury
OUR CAR WAS INVOLVED IN AN ACCIDENT ON JULY 5, 2012 AT AROUND 9:30 AM. ACCIDENT OCCURRED ON LITTLE ROAD GOING NORTH AFTER JUNCTION OF RIDGE ROAD AND BEFORE EMBASSY BLVD. CAR WAS IN THE CENTRAL LANE IN A ZONE RATED FOR 45MILES. IT WAS GOING WITH THE TRAFFIC AT AROUND 40 MILES. SUDDENLY A LARGE BIRD, PROBABLY A CRANE, THAT WALKED …
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OUR CAR WAS INVOLVED IN AN ACCIDENT ON JULY 5, 2012 AT AROUND 9:30 AM. ACCIDENT OCCURRED ON LITTLE ROAD GOING NORTH AFTER JUNCTION OF RIDGE ROAD AND BEFORE EMBASSY BLVD. CAR WAS IN THE CENTRAL LANE IN A ZONE RATED FOR 45MILES. IT WAS GOING WITH THE TRAFFIC AT AROUND 40 MILES. SUDDENLY A LARGE BIRD, PROBABLY A CRANE, THAT WALKED ON THE ROAD AND ALL VEHICLES SLOWED DOWN TO 15-20 MILES SPEED TO SAVE THE BIRD. THE BIRD WAS SAVED BUT THE CAR BEHIND CHEVY SILVERADO TRUCK DID NOT SLOW DOWN AND HIT OUR CAR REAR END AT FULL SPEED. ONLY TWO CARS WERE INVOLVED IN THE ACCIDENT AND NO ONE WAS BADLY INJURED. DRIVER OF OUR CAR WAS HURT BY PROBABLY BUMPING HER HEAD WITH STEERING, SHE HAD A CUT ON CHIN, AND SCRATCH MARK ON HER NECK FRONT, AND SHE COMPLAINT OF PAIN IN BOTH LEGS AND NECK. HER FACE WAS SWOLLEN AND BECAME BLACK AND BLUE IN 24 HOURS. OUR COMPLAINT IS: 1. NONE OF THE SIX AIR BAGS OPENED TO PROTECT DRIVER OR ANY PASSENGER TO PREVENT INJURY FROM IMPACT.VEHICLE INSPECTOR CONFIRMED THAT THEIR ARE NO SENSORS IN BACK END BUMPER. IT MAY BE GOOD IDEA TO HAVE SUCH SENSOR IN THE BACK AT LEAST FOR THE DRIVER SEAT BECAUSE ANY IMPACT AFFECTS THE DRIVER. 2. LACERATIONS ON THE NECK PROBABLY RESULTED FROM SEAT BELT. WOUND WERE NOT DEEP. HOWEVER LACK OF ADJUSTABLE FIXED END OF THE SEAT BELT MAKES BELT CUT ON THE NECK, ESPECIALLY TO A DRIVER WITH HEIGHT OF AROUND 5 FEET AND IN HIGH IMPACT ACCIDENT CAN SEVERE MAIN BLOOD VESSEL IN THE NECK. POSSIBILITY OF SUCH INJURY CAN BE MINIMIZED BY MAKING A) SEAT BELT ADJUSTABLE AT THE POINT OF FIXATION ON THE BODY OF THE CAR AND B) MAKING WIDE, SOFT AND SLIDING SHOULDER PAD ON THE BELT. *TR
NHTSA ODI #10464739
7,000 miles · Dec 9, 2011
Air BagsService Brakes, HydraulicCrashInjury
MY DRIVING RECORD WAS CLEAN UNTIL THIS 2010 PRIUS. IN ONE YEAR I HAVE HAD TWO ACCIDENTS AND SEVERAL INCIDENTS, ALL OF WHICH I AM NOW CONVINCED DUE TO BRAKE FAILURE. THE FIRST ACCIDENT TOOK PLACE END OF DECEMBER 2010. I WAS GOING ONLY ABOUT 10 MPH. I HIT THE BRAKES REPEATEDLY TO TRY TO GET THE CAR TO STOP. AT THE TIME I THOUGHT T…
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MY DRIVING RECORD WAS CLEAN UNTIL THIS 2010 PRIUS. IN ONE YEAR I HAVE HAD TWO ACCIDENTS AND SEVERAL INCIDENTS, ALL OF WHICH I AM NOW CONVINCED DUE TO BRAKE FAILURE. THE FIRST ACCIDENT TOOK PLACE END OF DECEMBER 2010. I WAS GOING ONLY ABOUT 10 MPH. I HIT THE BRAKES REPEATEDLY TO TRY TO GET THE CAR TO STOP. AT THE TIME I THOUGHT THE CAR DID NOT STOP BECAUSE OF ICE, BUT NOW AFTER THIS 2ND ACCIDENT AND RESEARCHING OTHER PRIUS REPORTS, I AM CONVINCED THIS FIRST ACCIDENT WAS ALSO BECAUSE THE BRAKES FAILED TO WORK. SINCE I DID NOT SUSPECT THIS AT THE TIME, I DID NOT REPORT IT OR HAVE THE BRAKES CHECKED WHEN THE CAR WAS REPAIRED. THE 2ND ACCIDENT WAS LAST NIGHT, DEC 8TH, 2011. I WAS TRAVELING BETWEEN 25-30 MPH. THE BRAKES CLEARLY FAILED TO WORK, AND I HIT A CAR STOPPED AT THE TRAFFIC LIGHT IN FRONT OF ME. I HAD PLENTY OF DISTANCE TO STOP. THE CAR DID NOT SLOW DOWN, IF ANYTHING, IT MAY HAVE SPEEDED UP, BUT I CANNOT DEFINITELY SAY THIS, AS I WAS TOO FREAKED OUT LOOKING AT THE CAR I WAS GOING TO HIT TO CHECK MY SPEED. THE ROAD WAS NOT ICY. THE IMPACT DEMOLISHED THE FRONT END OF THE PRIUS. MY AIR BAG ALSO DID NOT INFLATE. I HAVE WHIPLASH FROM THIS SECOND ACCIDENT. FORTUNATELY NO ONE ELSE WAS INJURED. I NOW REALIZE I HAD SEVERAL OTHER BRAKE 'SLIPPAGE' PROBLEMS LAST WINTER THAT DID NOT RESULT IN ACCIDENTS AND I DID NOT IDENTIFY THEN AS BRAKE PROBLEMS. I THOUGHT IT WAS MY SNOW TIRES, EVEN THOUGH THEY WERE BRAND NEW. I TOOK THE CAR BACK TO THE TIRE DEALER LAST MONTH WHO SAID THEY HAD NO OTHER COMPLAINTS ABOUT THAT BRAND OF TIRE, BUT I SO CONCERNED I HAD THEM REPLACE THE TIRES ANYWAY WITH NEW ONES OF A DIFFERENT BRAND. I HAVE OPENED A CASE WITH TOYOTA AFTER I STARTED TO RESEARCH 2010 PRIUS AND FOUND A RECALL ON THIS MODEL AND YEAR FROM BEFORE I LEASED THIS CAR. TOYOTA SAYS THERE IS NOT A RECALL ON MY VIN#. I WANT TOYOTA TO TAKE RESPONSIBILITY FOR THIS ACCIDENT AND TAKE BACK THE CAR. *TR
NHTSA ODI #10439171
3,500 miles · Aug 29, 2011
Air BagsSeat BeltsCrashInjury
TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED AS HE WAS DRIVING 15 MPH HIS VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE TOP OF THE SEAT BELT MALFUNCTIONED. THE CONTACT SUSTAINED WHIP LASH AND CHEST INJURIES; HE WAS TAKEN TO THE HOSPITAL. A POLICE WAS FILED. THERE WAS EXTE…
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TL* THE CONTACT OWNS A 2010 TOYOTA PRIUS. THE CONTACT STATED AS HE WAS DRIVING 15 MPH HIS VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE TOP OF THE SEAT BELT MALFUNCTIONED. THE CONTACT SUSTAINED WHIP LASH AND CHEST INJURIES; HE WAS TAKEN TO THE HOSPITAL. A POLICE WAS FILED. THERE WAS EXTENSIVE DAMAGE TO THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP. THE INSURANCE COMPANY WAS NOTIFIED. THE DEALER NOR MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,500.
NHTSA ODI #10422382
Official recalls
10Oct 4, 2018
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Consequence & remedy
Consequence: If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. The recall began January 22, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0V. Note: The software updates in this recall are needed even if the vehicle had the software previously updated under recalls 14V-053 or 15V-449.
Jun 30, 2016
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2010-2012 Toyota Prius, 2010 and 2012 Toyota Prius Plug-in Hybrid, and 2011-2012 Lexus CT200h vehicles. A weld in the curtain shield air bag inflator may crack causing one or both portions of the inflator to eject into the passenger cabin.
Consequence & remedy
Consequence: If either portion of the curtain shield air bag inflator ejects into the passenger cabin, there is an increased risk of injury to vehicle occupants.
Remedy: Toyota will notify owners, and dealers will install retention brackets to the curtain shield air bags, free of charge. The recall began on October 17, 2016. Owners may contact Toyota Customer Service Department at 1-800-331-4331. Toyota's number for this recall is Toyota G0U, and Lexus GLJ.
Jun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
Consequence & remedy
Consequence: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
Remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Nov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Consequence & remedy
Consequence: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Remedy: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Feb 12, 2014
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
Consequence & remedy
Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.
Additional source detail variants (2)
Hybrid Propulsion System: Inverter
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.
Electrical System:software
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1-800-331-4331.
Jun 5, 2013
Toyota is recalling certain model year 2010 Prius vehicles manufactured March 31, 2009, through October 9, 2009; and model year 2010 Lexus HS250h vehicles manufactured June 19, 2009, through October 9, 2009. Nitrogen gas from a component of the brake booster pump assembly could leak into the brake fluid.
Consequence & remedy
Consequence: As nitrogen is released into the brake fluid, the brake pedal may have reduced hydraulic pressure. Under certain circumstances, this condition could affect stopping distance and increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will replace the affected brake booster pump assemblies. The recall began on August 7, 2013. Owners may contact Toyota at 1-800-331-4331.
Jan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence & remedy
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Additional source detail variants (2)
Seats
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Air Bags:frontal:sensor/control MODULE-INACTIVE
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Feb 9, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2010 TOYOTA PRIUS AND LEXUS HS250H PASSENGER VEHICLES. CUSTOMERS HAVE EXPERIENCED INCONSISTENT BRAKE FEEL AFTER ABS ACTUATION DURING SLOW AND STEADY APPLICATION OF THE BRAKES ON ROUGH OR SLICK ROAD SURFACES. STOPPING DISTANCES MAY BE INCREASED COMPARED WITH A CUSTOMER'S EXPECTATION FOR A GIVEN PEDAL FORCE.
Consequence & remedy
Consequence: VEHICLE STOPPING DISTANCES MAY INCREASE RELATIVE TO A CUSTOMER'S EXPECTATION INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REWRITE THE PROGRAMMING OF THE ABS CONTROL UNIT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 3, 2010, AND IS EXPECTED TO BE COMPLETED IN LATE MARCH 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331 AND LEXUS AT 1-800-255-3987.
Feb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Feb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4DP23005 · Brake Actuator Valve Wear
Opened Nov 22, 2023 · No close date supplied
Status: open (inferred from source dates) · Service Brakes, Hydraulic:foundation Components; Service Brakes, Hydraulic:power Assist
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
Additional source detail variants (2)
Service Brakes, Hydraulic:foundation Components
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
Service Brakes, Hydraulic:power Assist
The Office of Defects Investigation (ODI) has received a petition dated September 19, 2023 from the owner of a 2012 Toyota Prius V requesting that ODI reevaluate its decision to deny DP19-004. In the letter, the petitioner reported experiencing an unexpected and complete loss of brake power while driving, accompanied by multiple dashboard warning lights. This petition is based on the petitioner's direct experience and assessment that ODI closed DP19-004 because its prompting petition was withdrawn by that petitioner. ODI will review the work conducted during DP19-004 and a review of any additional related complaints and crashes via a new defect petition The petition and related materials can be reviewed at NHTSA.gov under the following ODI number:11553736.
DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
DP19004 · Brake Actuator Valve Wear
Opened Sep 30, 2019 · Closed Jan 21, 2021
Status: closed (inferred from source dates) · Service Brakes, Hydraulic:power Assist
On September 19, 2019, the Office of Defects Investigation (ODI) received a defect petition from Mr. Roger Hogan requesting that the Agency investigate and recall certain Toyota Prius, Prius PHV, Camry Hybrid and Avalon Hybrid vehicles for a brake actuator valve wear condition covered under Toyota Customer Support Programs ZJB and ZKK (subject CSP?s). In support of his request, the petitioner identified 117 NHTSA complaints allegedly related to the subject CSP condition, including 60 reporting crashes. On September 30, 2019, ODI opened Defect Petition DP19-004 to evaluate the petitioner?s request for an investigation. In August 2020, the petitioner notified the Agency that he was withdrawing his petition. Because the petitioner has withdrawn the petition, we are denying the petition as moot and no further analysis of this petition is necessary.NHTSA is authorized to issue an order requiring notification and remedy of a defect if the Agency?s investigation shows a defect in the design, construction, or performance of a motor vehicle that presents an unreasonable risk to safety. 49 U.S.C. ?? 30102(a)(9), 30118. Because the petitioner has with withdrawn the petition, the petition is denied as moot. This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency notes that it is not required to receive a defect petition prior to opening a defect investigation and will take further action if warranted by future circumstances.
PE10006 · Braking Performance, Hybrid Vehicle
Opened Feb 3, 2010 · Closed Jul 12, 2010
Status: closed (inferred from source dates) · Service Brakes, Hydraulic; Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip; Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module ; Service Brakes, Hydraulic:foundation Components; Service Brakes, Hydraulic:foundation Components:disc; Service Brakes, Hydraulic:power Assist; Service Brakes, Hydraulic:power Assist:hydraulic
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Additional source detail variants (7)
Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Service Brakes, Hydraulic:foundation Components:disc
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Service Brakes, Hydraulic:foundation Components
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Service Brakes, Hydraulic:power Assist:hydraulic
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Service Brakes, Hydraulic:power Assist
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
Service Brakes, Hydraulic
The subject vehicles are the first model year of a new design generation of the Prius model line.The vehicles are powered by a hybrid drive system that uses both a regenerative braking system, which converts vehicle momentum into electrical energy to be stored in onboard batteries, and a hydraulic brake system more typical of the brake system used on non-hybrid vehicles.As is the case for other similarly designed hybrid vehicles the interaction and management of the two braking systems during ABS braking is complex and requires a sophisticated control system.In a February 9, 2010 Defect Information Report, Toyota advised the agency of its plans to conduct a safety recall to address inconsistent brake feel and increased stopping distances that may occur during braking events requiring ABS operation, such as would occur when braking on rough or low friction road surfaces.Toyota will reprogram the ABS control unit with improved software that addresses this condition.Based on Toyota's action the investigation is closed. ODI will continue to monitor the subject vehicles' performance and will take further action as future circumstances dictate.
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