NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
60 reportsClear category filter108,331 miles · Oct 26, 2015
Electrical SystemSteering
TL* THE CONTACT OWNS A 2009 TOYOTA PRIUS. WHEN THE IGNITION SWITCH WAS TURNED TO THE ON POSITION, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC POWER STEERING ECU FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFAC…
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TL* THE CONTACT OWNS A 2009 TOYOTA PRIUS. WHEN THE IGNITION SWITCH WAS TURNED TO THE ON POSITION, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER WITHOUT WARNING. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC POWER STEERING ECU FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 108,331.
NHTSA ODI #10786102
128,000 miles · Sep 28, 2015
Electrical SystemSteering
STEERING IN MY 2009 PRIUS COMPLETED FAILED AND LOCKED UP. I LITERALLY WAS UNABLE TO STEER MY CAR. LUCKILY, I WAS ON A NEIGHBORHOOR STREET ABOUT TO TURN INTO MY DRIVEWAY AND WAS NOT DRIVING AT HIGH SPEEDS OR IN A TURN LANE. I CANNOT BELIEVE THAT AN ELECTRONIC STEERING COMPONENT LIKE THIS CAN FAILI? HOW IS THIS POSSIBLE? I WANT TO…
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STEERING IN MY 2009 PRIUS COMPLETED FAILED AND LOCKED UP. I LITERALLY WAS UNABLE TO STEER MY CAR. LUCKILY, I WAS ON A NEIGHBORHOOR STREET ABOUT TO TURN INTO MY DRIVEWAY AND WAS NOT DRIVING AT HIGH SPEEDS OR IN A TURN LANE. I CANNOT BELIEVE THAT AN ELECTRONIC STEERING COMPONENT LIKE THIS CAN FAILI? HOW IS THIS POSSIBLE? I WANT TO ENSURE THAT THIS DOESN'T HAPPEN TO OTHER PRIUS DRIVERS AND ENSURE THAT THIS ISN'T A FAULTY PART ISSUE. IT IS A PUBLIC SAFETLY ISSUE AND THAT THERE NEEDS TO BE SOME SORT OF BACK UP STEERING MECHISIM TO PREVENT THIS FROM HAPPENING IN THE EVENT THAT THERE IS A "SHORT INSIDE THE POWER STEERING ELECTRONIC CONTROL UNIT. I SHUTTER TO THINK WHAT COULD OF HAPPENED.
NHTSA ODI #10778058
160,400 miles · Sep 4, 2015
Electrical SystemExterior LightingVisibility/wiper
THE BALLASTS FOR THE HID LIGHTS IN THE 2009 PRIUS ARE FAMOUSLY UNRELIABLE. MINE DEMONSTRATED THIS LAST EVENING IN A VERY UNNERVING WAY. THE HEADLAMPS WOULD SIMPLY TURN OFF WITHOUT WARNING, SOMETIMES ONE, AND MANY TIMES, BOTH, LEAVING ME TO THE MERCY OF STREET LIGHTS! THIS IS INCREDIBLY DANGEROUS. I CHECKED ON IT AND FOUND THAT T…
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THE BALLASTS FOR THE HID LIGHTS IN THE 2009 PRIUS ARE FAMOUSLY UNRELIABLE. MINE DEMONSTRATED THIS LAST EVENING IN A VERY UNNERVING WAY. THE HEADLAMPS WOULD SIMPLY TURN OFF WITHOUT WARNING, SOMETIMES ONE, AND MANY TIMES, BOTH, LEAVING ME TO THE MERCY OF STREET LIGHTS! THIS IS INCREDIBLY DANGEROUS. I CHECKED ON IT AND FOUND THAT THIS HAPPENS TO HUNDREDS OF PRIUS DRIVERS. ISN'T TOYOTA CONCERNED THAT ITS $1,200 CHARGE FOR FIXING ITS OWN DEFECTIVE EQUIPMENT (FOR THE BALLASTS ARE KNOWN FOR THIS) WILL LEAD TO DEATH OF POOR PERSONS WHO CANNOT AFFORD THE FIX? SHOULDN'T THERE BE A GENERAL RECALL FOR SUCH A CONSUMER-SAFETY ISSUE? (SURE, CYCLING THE LIGHTS TURNS THEM BACK ON, BUT WHEN YOU ARE DRIVING IN THE DARK, IT ISN'T EASY TO THINK WELL.)
NHTSA ODI #10761636
115,276 miles · Mar 21, 2015
Electrical SystemEquipment Adaptive/mobilityCrash
WHEN MY 2009 TOYOTA PRIUS GOES OVER 65 MPH THE PROBLEM LIGHT FLASHES ON THE DISPLAY AND THE THE ENGINE OIL LIGHT ILLUMINATES AS WELL. *TR
NHTSA ODI #10700810
5,102 miles · Feb 13, 2015
Electrical System
THIS CAR HAS HAD 3 NEW BATTERIES AND IT HAS JUST OVER 5,000 MILES. TODAY AAA JUMPED THE CAR AND I DROVE FOR OVER AN HOUR TO CHARGE UP THE BATTERY, THEN I WENT GROCERY SHOPPING, CAME OUT AND THE CAR WOULDN'T START. CALLED AAA THEY CAME OUT AND STARTED MY CAR AND CAME HOME. GOT UP TO TAKE IT INTO THE DEALERSHIP AND IT WON'T STAR…
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THIS CAR HAS HAD 3 NEW BATTERIES AND IT HAS JUST OVER 5,000 MILES. TODAY AAA JUMPED THE CAR AND I DROVE FOR OVER AN HOUR TO CHARGE UP THE BATTERY, THEN I WENT GROCERY SHOPPING, CAME OUT AND THE CAR WOULDN'T START. CALLED AAA THEY CAME OUT AND STARTED MY CAR AND CAME HOME. GOT UP TO TAKE IT INTO THE DEALERSHIP AND IT WON'T START. THE TEST HE RAN ON THE BATTERY I WAS TOLD THE BATTERY IS OK, THERE IS SOMETHING WRONG IN THE ELECTRICAL SYSTEM. THE ELECTRICAL MONITOR ON THE DASHBOARD DOES NOT SHOW ME HOW MANY MILES PER HOUR I HAVE BEEN DRIVING. THE BLUE LINE GO UP MAKING ME THINK THE BATTERY IS CHARGED, BUT WHEN I STOP I CANNOT RESTART THE CAR. I CANNOT AFFORD TO KEEP TAKING MY CAR INTO TOYOTA TO GET IT FIXED. THE DEALERSHIP IS TOYOTA TEMECULA VALLEY ON YNEZ RD, ALSO CALLED TOYOTA4U.COM. MAYBE IT IS THE POWER BUTTON, NOT CONNECTING TO THE ELECTRICAL. LAST TIME THE SERVICE REP YELLED AT ME THAT IT WAS MY FAULT FOR NOT TAKE THE CAR OUT EVERY DAY AND DRIVING IT ON THE FREEWAY, AND I WAS SO EMBARRASSED I SAID JUST PUT ANOTHER BATTERY IN IT. I HAVE ALWAYS HAD CADILLAC BEFORE THIS, BUT I FELT TOYOTA WAS A RELIABLE CAR, AND MY NEIGHBOR LIKE THEM. *TR
NHTSA ODI #10683130
122,000 miles · Oct 23, 2014
Electrical SystemExterior Lighting
DRIVING ON A DARK ROAD I WENT FROM HIGH BEAMS TO LOW AND THE ENTIRE LIGHTING SYSTEM WENT OUT. I WAS QUICK SO CYCLED THE HEADLIGHT SWITCH, EVERYTHING CAME BACK ON BUT THE PASSENGER HEADLIGHT. TRIED REPLACING THE LIGHT BULB, IT STILL WONT WORK. I PAID EXTRA FOR THESE H I D HEADLIGHTS. NOW I'M TOLD 1000 DOLLARS TO FIX THEM. *TR
NHTSA ODI #10649449
59,000 miles · Oct 14, 2014
Electrical SystemExterior Lighting
I HAD JUST PURCHASED MY 2009 TOYOTA PRIUS THE EVENING OF FRIDAY DECEMBER 28TH 2012 AND HAD ONLY DRIVEN THAT WEEKEND. THEN ON THE 31ST I NOTICED WHEN I WAS PULLING INTO A GAS STATION I HAD ONLY ONE HEADLIGHT WORKING... DIDN'T THINK TO MUCH ABOUT IT. THEN WHEN I WAS LEAVING NOTICED THAT BOTH LIGHTS WERE ON WORKING. A FEW HOURS …
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I HAD JUST PURCHASED MY 2009 TOYOTA PRIUS THE EVENING OF FRIDAY DECEMBER 28TH 2012 AND HAD ONLY DRIVEN THAT WEEKEND. THEN ON THE 31ST I NOTICED WHEN I WAS PULLING INTO A GAS STATION I HAD ONLY ONE HEADLIGHT WORKING... DIDN'T THINK TO MUCH ABOUT IT. THEN WHEN I WAS LEAVING NOTICED THAT BOTH LIGHTS WERE ON WORKING. A FEW HOURS LATER I NOTICED A FLICKER LIKE A LIGHT WAS GOING OUT. NOTICED AGAIN PASSENGER HEADLIGHT WAS GOING OUT.. I HAD THE CAR BACK AT THE SHOP OVER A BATTERY ISSUE ON JANUARY 2ND AS MY BATTERY HAD SUDDENLY DIED. WHEN I TOOK IT UP TO TOYOTA I MENTIONED THE HEADLIGHT WAS TOLD OH NOTHING THEY CAN SEE. THEN MONTHS LATER IT CONTINUED. THEN AGAIN EVERY NOW AND THEN.. I WOULD FLIP THE LIGHTS ON AND OFF AND SOMETIMES IT WOULDN'T DO IT AGAIN FOR MONTHS... THEN IN SEPT 2013 IT STARTED TO DO IT ON BOTH SIDES. AGAIN CONTACTED TOYOTA NOTHING. THEN MY TEENAGER DAUGHTER HAD THE CAR AND CALLED ME HYSTERICAL SAYING NO HEADLIGHTS WERE ON. SHE HAD JUST GOTTEN HER LICENSE DAYS PRIOR. HER FIRST OUTING WITHOUT ME. THEN AGAIN BATTERY ISSUE WENT BACK TO TOYOTA WAS TOLD NOT A CLUE. NOW READING THE INFO I'VE COME ACROSS WITH 2001-2009 PRIUS HEADLIGHT ISSUES I'M PISSED THAT TOYOTA IS AWARE OF THIS AND LIED AND SAID THEYHAD NOT HEARD OF SUCH A THING. NOW OCTOBER 2014 I AM NO LONGER ABLE TO DRIVE THE CAR IN THE RAIN OR AT NIGHT. AS I NOW HAVE NO HEADLIGHTS. I FIND THIS A MAJOR SAFETY ISSUE AND CONSIDERING HOW MANY PEOPLE HAVE STATED THIS AND THE FACT SOMEONE CAN BE KILLED OR INJURED SERIOUSLY AS ONE OVERLOOKS I THINK IS A MAJOR SERIOUS ISSUE AND CONCERN. I AM NOT PAYING TO HAVE HEADLIGHTS REPLACED OR ELECTRICAL ISSUES AS THIS IS SOMETHING THAT NEEDS TO BE RECALLED AND FIXED BY TOYOTA. *TR
NHTSA ODI #10644701
80,000 miles · Oct 3, 2014
Electrical SystemEquipment Adaptive/mobility
MY 2009 PRIUS HAS A NON-NAVIGATION MULIT-FUNCTION DISPLAY THAT CONTROLS EVERYTHING FROM SOUND TO TEMPERATURE TO HANDS FREE PHONE. PLUS, IT FUNCTIONS AS THE REARVIEW CAMERA DISPLAY. IN AUGUST OF 2014 AT ABOUT 80,000 MILES THE SCREEN BEGAN TO TURN OFF SPONTANEOUSLY WHILE DRIVING (IF IT TURNED ON AT ALL.) I HAVE READ MANY REPORTS O…
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MY 2009 PRIUS HAS A NON-NAVIGATION MULIT-FUNCTION DISPLAY THAT CONTROLS EVERYTHING FROM SOUND TO TEMPERATURE TO HANDS FREE PHONE. PLUS, IT FUNCTIONS AS THE REARVIEW CAMERA DISPLAY. IN AUGUST OF 2014 AT ABOUT 80,000 MILES THE SCREEN BEGAN TO TURN OFF SPONTANEOUSLY WHILE DRIVING (IF IT TURNED ON AT ALL.) I HAVE READ MANY REPORTS OF THIS HAPPENING TO THE 2009 MODELS. I AM CONCERNED MOST ABOUT THE REAR VIEW SCREEN BECAUSE THIS MODEL OF PRIUS HAS LARGE BLINDSPOTS AND I RELIED HEAVILY ON THIS SCREEN. *TR
NHTSA ODI #10641162
102,000 miles · Aug 29, 2014
Electrical SystemEquipment Adaptive/mobilityStructure
THE RUBBER COVER TO THE OUTSIDE TRUCK LATCH HAS MELTED COMPLETELY IN HOT FLORIDA WEATHER AND HAS BECOME GOOEY TO THE POINT OF DRIPPING ONTO MY LICENSE PLATE. THE TRUCK IS VERY DIFFICULT TO OPEN AND SOMETIMES I AM UNABLE TO LOCK OR OPEN THE CAR BECAUSE THE TRUNK IS NOT ALL THE WAY CLOSED. THIS IS A SAFETY ISSUE BECAUSE IF I NEEDE…
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THE RUBBER COVER TO THE OUTSIDE TRUCK LATCH HAS MELTED COMPLETELY IN HOT FLORIDA WEATHER AND HAS BECOME GOOEY TO THE POINT OF DRIPPING ONTO MY LICENSE PLATE. THE TRUCK IS VERY DIFFICULT TO OPEN AND SOMETIMES I AM UNABLE TO LOCK OR OPEN THE CAR BECAUSE THE TRUNK IS NOT ALL THE WAY CLOSED. THIS IS A SAFETY ISSUE BECAUSE IF I NEEDED TO GET INTO THE TRUNK TO GET A SPARE TIRE I MAY NOT BE ABLE TO. GIVEN MANY OTHER REPORTS OF THIS ISSUE DATING BACK TO 2007 MODELS, TOYOTA SHOULD STOP USING THIS TYPE OF COMPONENT AND SHOULD RECALL THIS ITEM AND FIX IT WITH A DIFFERENT MATERIAL SO THIS DOES NOT KEEP HAPPENING. I AM ALSO CONCERNED THE EXPOSED LATCH WILL CAUSE ELECTRICAL DAMAGE TO THE TRUNK OR LIGHTING BECAUSE OF SEVERE RAIN THAT OFTEN OCCURS IN FLORIDA WHERE THIS PROBLEM SEEMS PREVALENT. *TR
NHTSA ODI #10629342
89,761 miles · Aug 23, 2014
Electrical SystemExterior Lighting
THERE HAS BEEN NO INJURIES OR VEHICLE DAMAGE. I LEFT OFF TOTAL REPAIR COST BECAUSE THE REPAIR SHOP HAS NOT FINISHED SOLVING THE PROBLEM. IN 2013 I STARTED HAVE HAVING HEADLIGHT PROBLEMS AND HAVE IT ABOUT THREE MONTHS SINCE. I HAVE REPLACED THE HEADLIGHT BULBS SEVERAL TIMES ON BOTH SIDES. ONE TIME THE HEADLIGHTS WOULD OPERATE OPP…
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THERE HAS BEEN NO INJURIES OR VEHICLE DAMAGE. I LEFT OFF TOTAL REPAIR COST BECAUSE THE REPAIR SHOP HAS NOT FINISHED SOLVING THE PROBLEM. IN 2013 I STARTED HAVE HAVING HEADLIGHT PROBLEMS AND HAVE IT ABOUT THREE MONTHS SINCE. I HAVE REPLACED THE HEADLIGHT BULBS SEVERAL TIMES ON BOTH SIDES. ONE TIME THE HEADLIGHTS WOULD OPERATE OPPOSITE( ONE SIDE WOULD BE HIGH BEAM ONLY AND THE OTHER WOULD BE LOW BEAM ONLY AND WHEN SWITCHING THE SWITCH INSIDE TO HIGH BEAM THE HEADLIGHTS WOULD SWITCH AS TO WHAT THEY DID ONLY. ON WED 8/20/14 THE LOW BEAM QUIT WORKING. I EARLIER PURCHASED A NEW PLUG AND 2 NEW BULBS IN CASE I HAD A PROBLEM. I TOOK THE CAR TO AN INDEPENDENT REPAIR SHOP( MY ONLY TOYOTA DEALER IN MY TOWN CAN NOT BE TRUSTED) WHERE I LIVE. HE INSTALLED THE NEW PLUG AND WE TRIED EACH OF THE TWO NEW BULBS AND THEY EXHIBITED THE SAME PROBLEM - THE LOW BEAM WAS JUST A SPEC OF LIGHT; NOT ENOUGH FOR THE LOW BEAM. HE TESTED THE VOLTAGE IN THE GROUND SIDE OF THE PLUG AND THE FUSE POSITION IN THE FUSE ASSEMBLY AND IT LIT UP HIS VOLTAGE TESTER WITH A SPEC OF LIGHT. HE HAD NO IDEA WHAT SYSTEM SENT THE VOLTAGE TO THE LOW BEAM SIDE FOR THE PASSENGER SIDE HEADLIGHT. I AM TAKING THE CAR BACK ON WED 8/27/14 TO FINISH THE JOB. *TR
NHTSA ODI #10627709
Official recalls
6Jan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence & remedy
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Additional source detail variants (2)
Seats
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Air Bags:frontal:sensor/control MODULE-INACTIVE
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Nov 14, 2012
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 6, 2003, through March 30, 2009 and FCHV-adv vehicles manufactured December 12, 2008, through September 13, 2011. During manufacturing, a scratch may have occurred inside of the electrically driven water pump at the coil wire. The coil wire may corrode at the scratched portion.
Consequence & remedy
Consequence: The corroded coil wire may break and the water pump could stop. The corroded coil wire could cause a short circuit between coil wires and a possible open fuse, creating a stall-like condition of the hybrid system while the vehicle is being driven. This may increase the risk of a vehicle crash.
Remedy: Toyota will notify its owners, and dealers will replace the electric water pump, free of charge. The recall began on January 17, 2013. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Additional source detail variants (2)
Hybrid Propulsion System: Inverter
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 6, 2003, through March 30, 2009 and FCHV-adv vehicles manufactured December 12, 2008, through September 13, 2011. During manufacturing, a scratch may have occurred inside of the electrically driven water pump at the coil wire. The coil wire may corrode at the scratched portion.
Consequence: The corroded coil wire may break and the water pump could stop. The corroded coil wire could cause a short circuit between coil wires and a possible open fuse, creating a stall-like condition of the hybrid system while the vehicle is being driven. This may increase the risk of a vehicle crash.
Remedy: Toyota will notify its owners, and dealers will replace the electric water pump, free of charge. The recall began on January 17, 2013. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Engine And Engine Cooling
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 6, 2003, through March 30, 2009 and FCHV-adv vehicles manufactured December 12, 2008, through September 13, 2011. During manufacturing, a scratch may have occurred inside of the electrically driven water pump at the coil wire. The coil wire may corrode at the scratched portion.
Consequence: The corroded coil wire may break and the water pump could stop. The corroded coil wire could cause a short circuit between coil wires and a possible open fuse, creating a stall-like condition of the hybrid system while the vehicle is being driven. This may increase the risk of a vehicle crash.
Remedy: Toyota will notify its owners, and dealers will replace the electric water pump, free of charge. The recall began on January 17, 2013. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Nov 14, 2012
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 5, 2003, through March 30, 2009. The affected vehicles have a steering intermediate extension shaft assembly built with metal splines that complete the connection from the steering wheel to the steering gear. These splines may have been manufactured with an insufficient hardness.
Consequence & remedy
Consequence: Over time, the splines may wear and eventually fail resulting in a loss of steering ability, increasing the risk of a vehicle crash.
Remedy: Toyota will notify owners, and dealers will inspect the extension shaft and replace it if it is one with insufficient hardness, free of charge. The recall began during December 2012. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Additional source detail variants (2)
Steering:gear Box:shaft Sector
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 5, 2003, through March 30, 2009. The affected vehicles have a steering intermediate extension shaft assembly built with metal splines that complete the connection from the steering wheel to the steering gear. These splines may have been manufactured with an insufficient hardness.
Consequence: Over time, the splines may wear and eventually fail resulting in a loss of steering ability, increasing the risk of a vehicle crash.
Remedy: Toyota will notify owners, and dealers will inspect the extension shaft and replace it if it is one with insufficient hardness, free of charge. The recall began during December 2012. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Steering
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 5, 2003, through March 30, 2009. The affected vehicles have a steering intermediate extension shaft assembly built with metal splines that complete the connection from the steering wheel to the steering gear. These splines may have been manufactured with an insufficient hardness.
Consequence: Over time, the splines may wear and eventually fail resulting in a loss of steering ability, increasing the risk of a vehicle crash.
Remedy: Toyota will notify owners, and dealers will inspect the extension shaft and replace it if it is one with insufficient hardness, free of charge. The recall began during December 2012. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Feb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Feb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Oct 5, 2009
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.
Consequence & remedy
Consequence: A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
Remedy: TOYOTA FILED AN AMENDED DEFECT REPORT ON NOVEMBER 25, 2009, STATING THAT DEALERS WILL MODIFY THE ACCELERATOR PEDAL AND, ON CERTAIN VEHICLES, ALTER THE SHAPE OF THE FLOOR SURFACE UNDER THE PEDAL. THESE CHANGES ADDRESS THE RISK OF PEDAL ENTRAPMENT DUE TO INTERFERENCE WITH THE FLOOR MAT. REDESIGNED ACCELERATOR PEDALS WILL BECOME AVAILABLE BEGINNING IN APRIL 2010 AND DEALERS WILL REPLACE ANY MODIFIED PEDAL WITH THE NEW PEDAL IF DESIRED. ALSO, DEALERS WILL REPLACE ANY GENUINE TOYOTA OR LEXUS ALL-WEATHER FLOOR MATS WITH REDESIGNED ALL-WEATHER MATS, OR REPURCHASE THE PREVIOUS MATS FROM OWNERS WHO DO NOT WANT THE NEW ONES. ADDITIONALLY, SOFTWARE MODIFICATIONS WILL BE INSTALLED ON CAMRY, AVALON AND LEXUS ES 350, IS 350 AND IS 250 MODELS THAT WILL ENSURE THAT THE BRAKE OVERRIDES THE ACCELERATOR IN THE EVENT BOTH BRAKE AND ACCELERATOR PEDALS ARE APPLIED. TOYOTA WILL BEGIN MAILING LETTERS TO OWNERS ON DECEMBER 31, 2009. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331, LEXUS AT 1-800-255-3987.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
DP13001 · Intermediate Steering Shaft Separation
Opened Feb 21, 2013 · Closed Apr 8, 2020
Status: closed (inferred from source dates) · Steering; Steering:column; Steering:linkages
The Office of Defects Investigation (ODI) received a January 2013 defect petition requesting that it open an investigation on Model Year (MY) 2004-2009 Toyota Prius vehicles to address a possible manufacturing safety defect related to the steering column intermediate shaft.During the defect petition evaluation, ODI: 1.Reviewed the petition and its enclosures; 2.Reviewed the subject steering system layout; 3.Examined the Petition Vehicle?s history, including its repair history; 4.Reviewed and followed-up potentially related consumer complaints; 5.Assessed Safety Recalls 06V-188 and 12V-537; and, 6.Requested and examined complaint, claim, field report, service history, and warranty information from Toyota.ODI's review revealed that the petition vehicle had been recalled (Recall 06V188) to remedy a defect in the system identified in the petition with the remedy taking place prior to the failure that prompted the petition. Circumstances point to incorrect reassembly of the petitioner's vehicle by those who performed the recall remedy.ODI examined the issues raised by this petition to identify any related safety defect trend in the general subject vehicle population.That review identified a low rate of related consumer complaints (twenty-five over a eight year period from a population of over 600,000 vehicles) and no pattern that would identify either a safety defect not already covered by the two existing steering safety recalls by Toyota or a systematic problem with either recall remedy.Based on this evaluation, ODI does not believe that additional investigation will lead to a finding that a defect related to motor vehicle safety exists in the subject vehicles. Therefore, in view of the need to allocate and prioritize NHTSA?s limited resources to best accomplish the agency's safety mission, the petition is denied. The denial of this petition does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take further action if warranted by the circumstances.For more information, see the Federal Register notice in the public file for this action (https://www.nhtsa.gov/recalls#vehicle, select NHTSA ID, enter: DP13001)The ODI reports cited above can be reviewed on-line (https://www.nhtsa.gov/recalls#vehicle) under the following NHTSA ID numbers:10407520, 10418710, 10429551, 10473654, 10478195, 10478053, 10437229, 10489425, 10510722, 10639984, 10648277, 10499778, 10712626, 10723196, 10787530, 10808124, 10838803, 11071646, 11098144, 11099507, 11102659, 11160767, 11192607, 11287550, 11287606
Additional source detail variants (3)
Steering:column
The Office of Defects Investigation (ODI) received a January 2013 defect petition requesting that it open an investigation on Model Year (MY) 2004-2009 Toyota Prius vehicles to address a possible manufacturing safety defect related to the steering column intermediate shaft.During the defect petition evaluation, ODI: 1.Reviewed the petition and its enclosures; 2.Reviewed the subject steering system layout; 3.Examined the Petition Vehicle?s history, including its repair history; 4.Reviewed and followed-up potentially related consumer complaints; 5.Assessed Safety Recalls 06V-188 and 12V-537; and, 6.Requested and examined complaint, claim, field report, service history, and warranty information from Toyota.ODI's review revealed that the petition vehicle had been recalled (Recall 06V188) to remedy a defect in the system identified in the petition with the remedy taking place prior to the failure that prompted the petition. Circumstances point to incorrect reassembly of the petitioner's vehicle by those who performed the recall remedy.ODI examined the issues raised by this petition to identify any related safety defect trend in the general subject vehicle population.That review identified a low rate of related consumer complaints (twenty-five over a eight year period from a population of over 600,000 vehicles) and no pattern that would identify either a safety defect not already covered by the two existing steering safety recalls by Toyota or a systematic problem with either recall remedy.Based on this evaluation, ODI does not believe that additional investigation will lead to a finding that a defect related to motor vehicle safety exists in the subject vehicles. Therefore, in view of the need to allocate and prioritize NHTSA?s limited resources to best accomplish the agency's safety mission, the petition is denied. The denial of this petition does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take further action if warranted by the circumstances.For more information, see the Federal Register notice in the public file for this action (https://www.nhtsa.gov/recalls#vehicle, select NHTSA ID, enter: DP13001)The ODI reports cited above can be reviewed on-line (https://www.nhtsa.gov/recalls#vehicle) under the following NHTSA ID numbers:10407520, 10418710, 10429551, 10473654, 10478195, 10478053, 10437229, 10489425, 10510722, 10639984, 10648277, 10499778, 10712626, 10723196, 10787530, 10808124, 10838803, 11071646, 11098144, 11099507, 11102659, 11160767, 11192607, 11287550, 11287606
Steering:linkages
The Office of Defects Investigation (ODI) received a January 2013 defect petition requesting that it open an investigation on Model Year (MY) 2004-2009 Toyota Prius vehicles to address a possible manufacturing safety defect related to the steering column intermediate shaft.During the defect petition evaluation, ODI: 1.Reviewed the petition and its enclosures; 2.Reviewed the subject steering system layout; 3.Examined the Petition Vehicle?s history, including its repair history; 4.Reviewed and followed-up potentially related consumer complaints; 5.Assessed Safety Recalls 06V-188 and 12V-537; and, 6.Requested and examined complaint, claim, field report, service history, and warranty information from Toyota.ODI's review revealed that the petition vehicle had been recalled (Recall 06V188) to remedy a defect in the system identified in the petition with the remedy taking place prior to the failure that prompted the petition. Circumstances point to incorrect reassembly of the petitioner's vehicle by those who performed the recall remedy.ODI examined the issues raised by this petition to identify any related safety defect trend in the general subject vehicle population.That review identified a low rate of related consumer complaints (twenty-five over a eight year period from a population of over 600,000 vehicles) and no pattern that would identify either a safety defect not already covered by the two existing steering safety recalls by Toyota or a systematic problem with either recall remedy.Based on this evaluation, ODI does not believe that additional investigation will lead to a finding that a defect related to motor vehicle safety exists in the subject vehicles. Therefore, in view of the need to allocate and prioritize NHTSA?s limited resources to best accomplish the agency's safety mission, the petition is denied. The denial of this petition does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take further action if warranted by the circumstances.For more information, see the Federal Register notice in the public file for this action (https://www.nhtsa.gov/recalls#vehicle, select NHTSA ID, enter: DP13001)The ODI reports cited above can be reviewed on-line (https://www.nhtsa.gov/recalls#vehicle) under the following NHTSA ID numbers:10407520, 10418710, 10429551, 10473654, 10478195, 10478053, 10437229, 10489425, 10510722, 10639984, 10648277, 10499778, 10712626, 10723196, 10787530, 10808124, 10838803, 11071646, 11098144, 11099507, 11102659, 11160767, 11192607, 11287550, 11287606
Steering
The Office of Defects Investigation (ODI) received a January 2013 defect petition requesting that it open an investigation on Model Year (MY) 2004-2009 Toyota Prius vehicles to address a possible manufacturing safety defect related to the steering column intermediate shaft.During the defect petition evaluation, ODI: 1.Reviewed the petition and its enclosures; 2.Reviewed the subject steering system layout; 3.Examined the Petition Vehicle?s history, including its repair history; 4.Reviewed and followed-up potentially related consumer complaints; 5.Assessed Safety Recalls 06V-188 and 12V-537; and, 6.Requested and examined complaint, claim, field report, service history, and warranty information from Toyota.ODI's review revealed that the petition vehicle had been recalled (Recall 06V188) to remedy a defect in the system identified in the petition with the remedy taking place prior to the failure that prompted the petition. Circumstances point to incorrect reassembly of the petitioner's vehicle by those who performed the recall remedy.ODI examined the issues raised by this petition to identify any related safety defect trend in the general subject vehicle population.That review identified a low rate of related consumer complaints (twenty-five over a eight year period from a population of over 600,000 vehicles) and no pattern that would identify either a safety defect not already covered by the two existing steering safety recalls by Toyota or a systematic problem with either recall remedy.Based on this evaluation, ODI does not believe that additional investigation will lead to a finding that a defect related to motor vehicle safety exists in the subject vehicles. Therefore, in view of the need to allocate and prioritize NHTSA?s limited resources to best accomplish the agency's safety mission, the petition is denied. The denial of this petition does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take further action if warranted by the circumstances.For more information, see the Federal Register notice in the public file for this action (https://www.nhtsa.gov/recalls#vehicle, select NHTSA ID, enter: DP13001)The ODI reports cited above can be reviewed on-line (https://www.nhtsa.gov/recalls#vehicle) under the following NHTSA ID numbers:10407520, 10418710, 10429551, 10473654, 10478195, 10478053, 10437229, 10489425, 10510722, 10639984, 10648277, 10499778, 10712626, 10723196, 10787530, 10808124, 10838803, 11071646, 11098144, 11099507, 11102659, 11160767, 11192607, 11287550, 11287606
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