NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
22 reportsClear category filter118,000 miles · Mar 12, 2014
Power TrainVehicle Speed Control
TL* THE CONTACT OWNS A 2006 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY LOST ACCELERATION POWER. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000. …
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TL* THE CONTACT OWNS A 2006 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE SUDDENLY LOST ACCELERATION POWER. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 118,000. *TR
NHTSA ODI #10568888
88,767 miles · Aug 16, 2013
Power Train
GEAR POPS BACK TO NEUTRAL FROM DRIVING OR REVERSING AS I STARTED MY TOYOTA PRIUS 2006 CAR FROM MY DRIVEWAY, I PUT IT IN REVERSE AND IT CAME HALFWAY TO THE ROAD AND THEN STOPPED. I NOTICED THAT THE GEAR SHIFT LEVER HAD, ON ITS OWN, SHIFTED BACK TO NEUTRAL. I THEN PUT THE CAR IN DRIVE AND TRIED TO ACCELERATE BACK INTO THE DRI…
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GEAR POPS BACK TO NEUTRAL FROM DRIVING OR REVERSING AS I STARTED MY TOYOTA PRIUS 2006 CAR FROM MY DRIVEWAY, I PUT IT IN REVERSE AND IT CAME HALFWAY TO THE ROAD AND THEN STOPPED. I NOTICED THAT THE GEAR SHIFT LEVER HAD, ON ITS OWN, SHIFTED BACK TO NEUTRAL. I THEN PUT THE CAR IN DRIVE AND TRIED TO ACCELERATE BACK INTO THE DRIVEWAY OF MY HOME. THE CAR'S GEAR SHIFT LEVER AGAIN MOVED TO NEUTRAL. THE ONLY WAY I COULD MOVE THE CAR BACK TO THE DRIVEWAY WAS BY HOLDING THE LEVER IN THE DRIVE POSITION MANUALLY. I TRIED THE CAR ON MY STREET'S SMALL BLOCK, BUT FOUND THAT THE GEAR KEPT SHIFTING BACK TO NEUTRAL, EVERYTIME I LET GO OF THE DRIVE OR REVERSE POSITION. IN OTHER WORDS, I HAD TO KEEP THE GEAR IN D POSITION MANUALLY WITH ONE HAND TO DRIVE AROUND. I FEEL THIS IS A DANGEROUS SITUATION WHERE THE ATTENTION IS DIVERTED FROM THE ROAD TO THE GEAR SHIFT LEVER EVERY FEW SECONDS TO SEE IF THE GEAR IS IN THE DRIVE POSITION. I CALLED TOYOTA TODAY AND INFORMED THEM OF THIS SITUATION. *TR
NHTSA ODI #10535780
86,998 miles · Jul 30, 2012
Electrical SystemPower Train
I AM THE ORIGINAL OWNER OF A 2006 TOYOTA PRIUS. LAST WEEK, AT 86,000 MILES, WHILE DRIVING ON THE HIGHWAY IN TRAFFIC, A LARGE RED TRIANGLE WARNING LIGHT SHOWED UP ON MY DASH WITH THE LOW TIRE PRESSURE LIGHT. I PULLED OFF THE ROAD TO CHECK THE MANUAL AND TURNED THE CAR OFF. WHEN I TURNED IT BACK ON MANY WARNING LIGHTS CAME ON A…
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I AM THE ORIGINAL OWNER OF A 2006 TOYOTA PRIUS. LAST WEEK, AT 86,000 MILES, WHILE DRIVING ON THE HIGHWAY IN TRAFFIC, A LARGE RED TRIANGLE WARNING LIGHT SHOWED UP ON MY DASH WITH THE LOW TIRE PRESSURE LIGHT. I PULLED OFF THE ROAD TO CHECK THE MANUAL AND TURNED THE CAR OFF. WHEN I TURNED IT BACK ON MANY WARNING LIGHTS CAME ON AND I WAS UNABLE TO GET THE CAR OUT OF PARK. CALLED THE DEALER. THEY TOLD ME TO GET TOWED TO THE DEALER, WHICH I DID. AFTER 2 DAYS THEY DETERMINED THAT IT NEEDED A NEW HYBRID TRANSAXLE FOR $5,000+ PLUS MISCELLANEOUS OTHER REPAIRS TOTALING $7,723. TOYOTA SAYS THE TRANSAXLE IS COVERED UNDER THE POWERTRAIN WARRANTY (60,000 MILES) NOT THE HYBRID WARRANTY (100,000 MILES). THERE IS A TSB FOR THIS REPAIR, T-SB-0306-08 THAT STATES THAT IT IS COVERED UNDER THE CALIFORNIA EMISSION WARRANTY IN CERTAIN STATES, DEPENDING ON MODEL YEAR, UP TO 150,000 MILES. THERE SEEMS TO BE NEW INFORMATION THAT TRANSMISSION FLUID SHOULD BE FLUSHED AT 30,000 MILES. MY DEALER HAD ONLY SUGGESTED THIS 2 WEEKS PRIOR TO THE PROBLEM, WHEN I WAS IN FOR AN OIL CHANGE BEFORE A TRIP. I PLANNED ON DOING IT AT MY NEXT SERVICE. I HAVE A FEW QUESTIONS? IS THIS A COMMON ENOUGH PROBLEM THAT IT COULD BE A ?DEFECT?? I READ SOMEWHERE THAT IF 4% OF CARS HAVE THE PROBLEM THEN IT IS A DEFECT. IS THAT RIGHT? OVER WHAT TIME PERIOD IF SO? IF NOT, HOW DOES THAT GET DETERMINED? HOW CAN I FIND OUT HOW MANY TRANSAXLES HAVE NEEDED TO BE REPLACED BEFORE 100,000 MILES ON 2004-2008 MODEL PRIUS?S? IS THIS REPAIR COVERED IN CARB STATES OR NOT? I BELIEVE THAT MARYLAND IS A CARB STATE NOW. WOULD THIS WARRANTY BE RETROACTIVE TO MY CAR? IS TOYOTA RESPONSIBLE FOR NOT SUGGESTING I GET THE TRANSMISSION FLUID FLUSHED PRIOR TO THIS? *TR
NHTSA ODI #10468235
65,000 miles · Jul 6, 2012
Power Train
TL* THE CONTACT OWNS A 2006 TOYOTA PRIUS. THE CONTACT STATED THAT THE DRIVER WAS REVERSING INTO A PARKING SPACE WHEN THE VEHICLE UNEXPECTEDLY STOPPED REVERSING. THE VEHICLE OPERATED AS NORMAL ONCE IT WAS SHUT DOWN AND RESTARTED. THE FAILURE HAD SINCE RECURRED INTERMITTENTLY. THE CONTACT STATED THAT HE EVENTUALLY NOTICED THAT THE…
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TL* THE CONTACT OWNS A 2006 TOYOTA PRIUS. THE CONTACT STATED THAT THE DRIVER WAS REVERSING INTO A PARKING SPACE WHEN THE VEHICLE UNEXPECTEDLY STOPPED REVERSING. THE VEHICLE OPERATED AS NORMAL ONCE IT WAS SHUT DOWN AND RESTARTED. THE FAILURE HAD SINCE RECURRED INTERMITTENTLY. THE CONTACT STATED THAT HE EVENTUALLY NOTICED THAT THE VEHICLE WAS UNEXPECTEDLY SHIFTING INTO NEUTRAL DURING THE FAILURES. THE CONTACT ALSO STATED THAT THE FAILURES OCCURRED DURING VERY HOT WEATHER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE GEAR SHIFT NEEDED TO BE REPLACED. THE MANUFACTURER OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000.
NHTSA ODI #10464452
52,000 miles · Nov 7, 2011
Electrical SystemPower TrainVehicle Speed Control
COMBINATION METER FAILED, THERE WAS NO DASH DISPLAY, NO SPEED DISPLAY, AND VEHICLE WOULD NOT SHUT DOWN. FORTUNATELY WE WERE NOT OUT OF TOWN SO WE DROVE THE VEHICLE TO OUR REGULAR TOYOTA DEALER,OURISMAN FAIRFAX TOYOTA, FAIRFAX, VA, AND LEFT IT THERE. *TR
NHTSA ODI #10434430
54,689 miles · Jan 17, 2011
Power Train
MY 2006 TOYOTA PRIUS WAS PARKED IN A DRIVEWAY. I POWERED IT ON THEN TRIED TO PUT IT IN DRIVE. THE SHIFT KEPT BOUNCING OUT OF DRIVE WITHOUT MY MOVING IT, INTO N, R AND FINALLY BACK INTO DRIVE AT WHICH POINT I RELEASED THE HAND BRAKE, THEN EASED MY FOOT OFF THE BRAKE PEDAL. I DID NOT PUSHED THE ACCELERATOR PEDAL IN ORDER TO TURN O…
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MY 2006 TOYOTA PRIUS WAS PARKED IN A DRIVEWAY. I POWERED IT ON THEN TRIED TO PUT IT IN DRIVE. THE SHIFT KEPT BOUNCING OUT OF DRIVE WITHOUT MY MOVING IT, INTO N, R AND FINALLY BACK INTO DRIVE AT WHICH POINT I RELEASED THE HAND BRAKE, THEN EASED MY FOOT OFF THE BRAKE PEDAL. I DID NOT PUSHED THE ACCELERATOR PEDAL IN ORDER TO TURN ONTO THE ROAD SLOWLY. BUT THE CAR SUDDENLY ACCELERATED REALLY FAST. AS IT DID SO THE RED TRIANGLE 'PROBLEM - CHECK ENGINE' SYMBOL CAME UP ON THE DASHBOARD. THE CAR WENT ACROSS THE ROAD AND INTO A NEIGHBOR'S FRONT YARD WHERE THERE WAS A LOT OF SNOW AND A SNOWDRIFT BY THE ROAD, AND RAN STRAIGHT INTO THE SNOWDRIFT WHICH STOPPED IT. I WAS THEN ABLE TO TURN OFF THE POWER. THE FOOT BRAKE HAD NO EFFECT. THE CAR WAS HEADING ON A LINE AT RIGHT ANGLES TO THE HOUSE AND HAD THERE NOT BEEN THAT SNOWDRIFT THERE, WOULD HAVE HIT THE HOUSE HEAD-ON. THIS WAS NOT DRIVER ERROR, BUT 'UNCONTROLLED ACCELERATION'. THERE MAY BE A CONNECTION TO THE FOLLOWING BATTERY FAILURE: ON 1/11/11 A RECENTLY INSTALLED START-MOTOR BATTERY (INSTALLED 1/3/11) WENT DEAD, AFTER 1636 MILES, AND HAD ITSELF TO BE REPLACED. THE CAR IS NOW BEING CHECKED BY THE LOCAL TOYOTA SERVICE AND DEALERSHIP. *TR
NHTSA ODI #10376939
15,000 miles · Feb 22, 2010
Power Train
TL* THE CONTACT OWNS A 2006 TOYOTA PRIUS. THE CONTACT STATED THAT IN EXTREMELY COLD WEATHER CONDITIONS (20 DEGREES BELOW), THE AUTOMATIC TRANSMISSION WOULD BEGIN TO SLIP AND NOT SHIFT. IT WOULD MAKE A NOISE AND NOT ENGAGE THE ENGINE. HE NOTICED THE ISSUE EVERYTIME THE WEATHER WAS EXTREMELY COLD. HE TOOK THE VEHICLE TO THE DEALER…
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TL* THE CONTACT OWNS A 2006 TOYOTA PRIUS. THE CONTACT STATED THAT IN EXTREMELY COLD WEATHER CONDITIONS (20 DEGREES BELOW), THE AUTOMATIC TRANSMISSION WOULD BEGIN TO SLIP AND NOT SHIFT. IT WOULD MAKE A NOISE AND NOT ENGAGE THE ENGINE. HE NOTICED THE ISSUE EVERYTIME THE WEATHER WAS EXTREMELY COLD. HE TOOK THE VEHICLE TO THE DEALERSHIP AND THE VEHICLE WAS TEST DRIVEN WITH THE DEALER. THE PROBLEM WAS DUPLICATED AND HE WAS TOLD THAT HE WOULD HAVE TO LET THE VEHICLE WARM FOR AT LEAST 5 MINUTES BEFORE DRIVING. HE HAD NOT SPOKEN WITH THE MANUFACTURER TO-DATE. THE CURRENT MILEAGE WAS APPROXIMATELY 95,000. THE FAILURE MILEAGE WAS APPROXIMATELY 15,000.
NHTSA ODI #10312686
85,178 miles · Feb 16, 2010
Fuel System, GasolinePower TrainVehicle Speed ControlCrash
2006 PRIUS WAS ARRIVING AT WORK AND PULLING INTO A PARKING SPACE. MY FOOT WAS REMOVED FROM GAS, BUT ACCELERATOR STUCK OPEN. THE CAR BOUNCED OVER THE CONCRETE CURB, OVER A SNOW BANK AND OVER A SECOND CURB INTO THE UNIVERSITY DRIVEWAY. CAR SUSTAINED $3800+ IN BODY DAMAGE AND ANOTHER $370 IN SERVICE REPAIRS FOR BRAKES, TIRES, SUSPE…
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2006 PRIUS WAS ARRIVING AT WORK AND PULLING INTO A PARKING SPACE. MY FOOT WAS REMOVED FROM GAS, BUT ACCELERATOR STUCK OPEN. THE CAR BOUNCED OVER THE CONCRETE CURB, OVER A SNOW BANK AND OVER A SECOND CURB INTO THE UNIVERSITY DRIVEWAY. CAR SUSTAINED $3800+ IN BODY DAMAGE AND ANOTHER $370 IN SERVICE REPAIRS FOR BRAKES, TIRES, SUSPENSION AND DASH WARNING SYSTEMS THAT ERUPTED. VEHICLE WAS RECENTLY REPAIRED. LOCAL DEALER WOULD NOT ACCEPT ANY RESPONSIBILITY OR ACKNOWLEDGE ANY PROBLEMS WITH THE CAR. FINAL REPAIR INVOICE STATES THE VEHICLE FLOOR-MATS, ABS AND PEDAL STROKE SENSORS WERE ALL WORKING PROPERLY. CLAIM WAS MADE TO OUR INSURANCE COMPANY [ERIE INSURANCE]. *TR
NHTSA ODI #10311126
100 miles · Feb 5, 2010
Engine And Engine CoolingPower Train
I HAVE A 2006 PRIUS. WHEN GOING OVER BUMPS, I EXPERIENCE A TOTAL LOSS OF POWER FOR 1 OR THREE SECONDS -GENERALLY. A YELLOW LIGHT ALSO COMES ON THE DASH BOARD. IT OFTEN HAPPENS DAILY. I HAVE ONLY HAD ONE OR TWO EXPERIENCES WHEN THE POWER DIDN'T RETURN SO QUICKLY AND THEN I WAS AFRAID BECAUSE I HAD NO BRAKES AND WAS JUST SKIDDIN…
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I HAVE A 2006 PRIUS. WHEN GOING OVER BUMPS, I EXPERIENCE A TOTAL LOSS OF POWER FOR 1 OR THREE SECONDS -GENERALLY. A YELLOW LIGHT ALSO COMES ON THE DASH BOARD. IT OFTEN HAPPENS DAILY. I HAVE ONLY HAD ONE OR TWO EXPERIENCES WHEN THE POWER DIDN'T RETURN SO QUICKLY AND THEN I WAS AFRAID BECAUSE I HAD NO BRAKES AND WAS JUST SKIDDING. I BELIEVE THAT I HAVE SEEN THIS PROBLEM DISCUSSED BY OTHER PRIUS OWNERS OF CHAT SITES. IT CAN OCCUR AT ANY MILEAGE SPEED BUT I WAS ONLY ABLE TO PUT A MILEAGE NUMBER IN THE BOX CAN IT BE FIXED? *TR
NHTSA ODI #10306391
41,404 miles · Feb 3, 2010
Power TrainService Brakes, HydraulicVehicle Speed Control
TL* THE CONTACT OWNS A 2006 TOYOTA PRIUS. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH ON NORMAL ROAD CONDITIONS. THERE WAS PRESSURE APPLIED TO THE ACCELERATOR PEDAL, FOLLOWED BY AN UNINTENDED INCREASE IN ACCELERATION. THE DRIVER APPLIED PRESSURE TO THE BRAKE PEDAL AND THE VEHICLE FAILED TO SLOW DOWN. THE GEAR SHIFT FAILED T…
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TL* THE CONTACT OWNS A 2006 TOYOTA PRIUS. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH ON NORMAL ROAD CONDITIONS. THERE WAS PRESSURE APPLIED TO THE ACCELERATOR PEDAL, FOLLOWED BY AN UNINTENDED INCREASE IN ACCELERATION. THE DRIVER APPLIED PRESSURE TO THE BRAKE PEDAL AND THE VEHICLE FAILED TO SLOW DOWN. THE GEAR SHIFT FAILED TO OPERATE IN THE "NEUTRAL" POSITION. IN ADDITION, THE ENTIRE GEAR INDICATORS ILLUMINATED AT THE SAME TIME. THE VEHICLE WAS DRIVEN INTO A BARRIER OF DIRT AS A RESULT OF THE VEHICLE COMING TO A COMPLETE STOP. THE FAILURES OCCURRED ON FOUR SEPARATE OCCASIONS. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTIONS. THE FAILURE MILEAGE WAS 41,404.
NHTSA ODI #10304704
Official recalls
6Nov 14, 2012
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 6, 2003, through March 30, 2009 and FCHV-adv vehicles manufactured December 12, 2008, through September 13, 2011. During manufacturing, a scratch may have occurred inside of the electrically driven water pump at the coil wire. The coil wire may corrode at the scratched portion.
Consequence & remedy
Consequence: The corroded coil wire may break and the water pump could stop. The corroded coil wire could cause a short circuit between coil wires and a possible open fuse, creating a stall-like condition of the hybrid system while the vehicle is being driven. This may increase the risk of a vehicle crash.
Remedy: Toyota will notify its owners, and dealers will replace the electric water pump, free of charge. The recall began on January 17, 2013. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Additional source detail variants (2)
Hybrid Propulsion System: Inverter
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 6, 2003, through March 30, 2009 and FCHV-adv vehicles manufactured December 12, 2008, through September 13, 2011. During manufacturing, a scratch may have occurred inside of the electrically driven water pump at the coil wire. The coil wire may corrode at the scratched portion.
Consequence: The corroded coil wire may break and the water pump could stop. The corroded coil wire could cause a short circuit between coil wires and a possible open fuse, creating a stall-like condition of the hybrid system while the vehicle is being driven. This may increase the risk of a vehicle crash.
Remedy: Toyota will notify its owners, and dealers will replace the electric water pump, free of charge. The recall began on January 17, 2013. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Engine And Engine Cooling
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 6, 2003, through March 30, 2009 and FCHV-adv vehicles manufactured December 12, 2008, through September 13, 2011. During manufacturing, a scratch may have occurred inside of the electrically driven water pump at the coil wire. The coil wire may corrode at the scratched portion.
Consequence: The corroded coil wire may break and the water pump could stop. The corroded coil wire could cause a short circuit between coil wires and a possible open fuse, creating a stall-like condition of the hybrid system while the vehicle is being driven. This may increase the risk of a vehicle crash.
Remedy: Toyota will notify its owners, and dealers will replace the electric water pump, free of charge. The recall began on January 17, 2013. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Nov 14, 2012
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 5, 2003, through March 30, 2009. The affected vehicles have a steering intermediate extension shaft assembly built with metal splines that complete the connection from the steering wheel to the steering gear. These splines may have been manufactured with an insufficient hardness.
Consequence & remedy
Consequence: Over time, the splines may wear and eventually fail resulting in a loss of steering ability, increasing the risk of a vehicle crash.
Remedy: Toyota will notify owners, and dealers will inspect the extension shaft and replace it if it is one with insufficient hardness, free of charge. The recall began during December 2012. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Additional source detail variants (2)
Steering:gear Box:shaft Sector
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 5, 2003, through March 30, 2009. The affected vehicles have a steering intermediate extension shaft assembly built with metal splines that complete the connection from the steering wheel to the steering gear. These splines may have been manufactured with an insufficient hardness.
Consequence: Over time, the splines may wear and eventually fail resulting in a loss of steering ability, increasing the risk of a vehicle crash.
Remedy: Toyota will notify owners, and dealers will inspect the extension shaft and replace it if it is one with insufficient hardness, free of charge. The recall began during December 2012. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Steering
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 5, 2003, through March 30, 2009. The affected vehicles have a steering intermediate extension shaft assembly built with metal splines that complete the connection from the steering wheel to the steering gear. These splines may have been manufactured with an insufficient hardness.
Consequence: Over time, the splines may wear and eventually fail resulting in a loss of steering ability, increasing the risk of a vehicle crash.
Remedy: Toyota will notify owners, and dealers will inspect the extension shaft and replace it if it is one with insufficient hardness, free of charge. The recall began during December 2012. Owners may contact their Toyota dealer or the Toyota Customer Experience Center at 1-800-331-4331.
Feb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Oct 5, 2009
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.
Consequence & remedy
Consequence: A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
Remedy: TOYOTA FILED AN AMENDED DEFECT REPORT ON NOVEMBER 25, 2009, STATING THAT DEALERS WILL MODIFY THE ACCELERATOR PEDAL AND, ON CERTAIN VEHICLES, ALTER THE SHAPE OF THE FLOOR SURFACE UNDER THE PEDAL. THESE CHANGES ADDRESS THE RISK OF PEDAL ENTRAPMENT DUE TO INTERFERENCE WITH THE FLOOR MAT. REDESIGNED ACCELERATOR PEDALS WILL BECOME AVAILABLE BEGINNING IN APRIL 2010 AND DEALERS WILL REPLACE ANY MODIFIED PEDAL WITH THE NEW PEDAL IF DESIRED. ALSO, DEALERS WILL REPLACE ANY GENUINE TOYOTA OR LEXUS ALL-WEATHER FLOOR MATS WITH REDESIGNED ALL-WEATHER MATS, OR REPURCHASE THE PREVIOUS MATS FROM OWNERS WHO DO NOT WANT THE NEW ONES. ADDITIONALLY, SOFTWARE MODIFICATIONS WILL BE INSTALLED ON CAMRY, AVALON AND LEXUS ES 350, IS 350 AND IS 250 MODELS THAT WILL ENSURE THAT THE BRAKE OVERRIDES THE ACCELERATOR IN THE EVENT BOTH BRAKE AND ACCELERATOR PEDALS ARE APPLIED. TOYOTA WILL BEGIN MAILING LETTERS TO OWNERS ON DECEMBER 31, 2009. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331, LEXUS AT 1-800-255-3987.
May 31, 2006
THE INTERMEDIATE SHAFT AND SLIDING YOKE IN THE ELECTRIC POWER STEERING SYSTEM CAN CRACK WHEN LARGE FORCES ARE APPLIED AND THE CONNECTION MAY SEPARATE OR THE SLEEVE MAY FRACTURE.
Consequence & remedy
Consequence: THIS COULD RESULT IN A LOSS OF STEERING CONTROL OF THE VEHICLE.
Remedy: TOYOTA WILL REPLACE THE STEERING INTERMEDIATE SHAFT AND INSPECT THE SLIDING YOKE AND REPLACE IT IF NECESSARY. THE RECALL BEGAN ON JUNE 9, 2006. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Apr 3, 2006
ON CERTAIN VEHICLES, DUE TO IMPROPER ASSEMBLY OF THE AIR BAG INFLATOR, WHICH IS USED IN THE SIDE AIR BAG, THE CURTAIN SHIELD AIR BAG, AND THE KNEE AIR BAG ASSEMBLY, SOME INFLATORS WERE PRODUCED WITH AN INSUFFICIENT AMOUNT OF THE HEATING AGENTS NECESSARY FOR PROPER AIR BAG DEPLOYMENT. IN THIS CONDITION, THE EXPANSION FORCE OF THE GAS MAY BE INSUFFICIENT TO PROPERLY INFLATE THE AIR BAG WHEN THE SRS SYSTEM IS ACTIVATED DURING A CRASH.
Consequence & remedy
Consequence: THIS MAY INCREASE THE RISK OF INJURY TO THE OCCUPANT IN THE INVOLVED SEATING POSITION IN THE EVENT OF A CRASH.
Remedy: DEALERS WILL REPLACE THE SPECIFIC SRS AIR BAG. THE RECALL BEGAN ON APRIL 6, 2006. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371, SCION AT 1-866-548-1851, OR LEXUS AT 1-800-255-3987.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.
DP13001 · Intermediate Steering Shaft Separation
Opened Feb 21, 2013 · Closed Apr 8, 2020
Status: closed (inferred from source dates) · Steering; Steering:column; Steering:linkages
The Office of Defects Investigation (ODI) received a January 2013 defect petition requesting that it open an investigation on Model Year (MY) 2004-2009 Toyota Prius vehicles to address a possible manufacturing safety defect related to the steering column intermediate shaft.During the defect petition evaluation, ODI: 1.Reviewed the petition and its enclosures; 2.Reviewed the subject steering system layout; 3.Examined the Petition Vehicle?s history, including its repair history; 4.Reviewed and followed-up potentially related consumer complaints; 5.Assessed Safety Recalls 06V-188 and 12V-537; and, 6.Requested and examined complaint, claim, field report, service history, and warranty information from Toyota.ODI's review revealed that the petition vehicle had been recalled (Recall 06V188) to remedy a defect in the system identified in the petition with the remedy taking place prior to the failure that prompted the petition. Circumstances point to incorrect reassembly of the petitioner's vehicle by those who performed the recall remedy.ODI examined the issues raised by this petition to identify any related safety defect trend in the general subject vehicle population.That review identified a low rate of related consumer complaints (twenty-five over a eight year period from a population of over 600,000 vehicles) and no pattern that would identify either a safety defect not already covered by the two existing steering safety recalls by Toyota or a systematic problem with either recall remedy.Based on this evaluation, ODI does not believe that additional investigation will lead to a finding that a defect related to motor vehicle safety exists in the subject vehicles. Therefore, in view of the need to allocate and prioritize NHTSA?s limited resources to best accomplish the agency's safety mission, the petition is denied. The denial of this petition does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take further action if warranted by the circumstances.For more information, see the Federal Register notice in the public file for this action (https://www.nhtsa.gov/recalls#vehicle, select NHTSA ID, enter: DP13001)The ODI reports cited above can be reviewed on-line (https://www.nhtsa.gov/recalls#vehicle) under the following NHTSA ID numbers:10407520, 10418710, 10429551, 10473654, 10478195, 10478053, 10437229, 10489425, 10510722, 10639984, 10648277, 10499778, 10712626, 10723196, 10787530, 10808124, 10838803, 11071646, 11098144, 11099507, 11102659, 11160767, 11192607, 11287550, 11287606
Additional source detail variants (3)
Steering:column
The Office of Defects Investigation (ODI) received a January 2013 defect petition requesting that it open an investigation on Model Year (MY) 2004-2009 Toyota Prius vehicles to address a possible manufacturing safety defect related to the steering column intermediate shaft.During the defect petition evaluation, ODI: 1.Reviewed the petition and its enclosures; 2.Reviewed the subject steering system layout; 3.Examined the Petition Vehicle?s history, including its repair history; 4.Reviewed and followed-up potentially related consumer complaints; 5.Assessed Safety Recalls 06V-188 and 12V-537; and, 6.Requested and examined complaint, claim, field report, service history, and warranty information from Toyota.ODI's review revealed that the petition vehicle had been recalled (Recall 06V188) to remedy a defect in the system identified in the petition with the remedy taking place prior to the failure that prompted the petition. Circumstances point to incorrect reassembly of the petitioner's vehicle by those who performed the recall remedy.ODI examined the issues raised by this petition to identify any related safety defect trend in the general subject vehicle population.That review identified a low rate of related consumer complaints (twenty-five over a eight year period from a population of over 600,000 vehicles) and no pattern that would identify either a safety defect not already covered by the two existing steering safety recalls by Toyota or a systematic problem with either recall remedy.Based on this evaluation, ODI does not believe that additional investigation will lead to a finding that a defect related to motor vehicle safety exists in the subject vehicles. Therefore, in view of the need to allocate and prioritize NHTSA?s limited resources to best accomplish the agency's safety mission, the petition is denied. The denial of this petition does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take further action if warranted by the circumstances.For more information, see the Federal Register notice in the public file for this action (https://www.nhtsa.gov/recalls#vehicle, select NHTSA ID, enter: DP13001)The ODI reports cited above can be reviewed on-line (https://www.nhtsa.gov/recalls#vehicle) under the following NHTSA ID numbers:10407520, 10418710, 10429551, 10473654, 10478195, 10478053, 10437229, 10489425, 10510722, 10639984, 10648277, 10499778, 10712626, 10723196, 10787530, 10808124, 10838803, 11071646, 11098144, 11099507, 11102659, 11160767, 11192607, 11287550, 11287606
Steering:linkages
The Office of Defects Investigation (ODI) received a January 2013 defect petition requesting that it open an investigation on Model Year (MY) 2004-2009 Toyota Prius vehicles to address a possible manufacturing safety defect related to the steering column intermediate shaft.During the defect petition evaluation, ODI: 1.Reviewed the petition and its enclosures; 2.Reviewed the subject steering system layout; 3.Examined the Petition Vehicle?s history, including its repair history; 4.Reviewed and followed-up potentially related consumer complaints; 5.Assessed Safety Recalls 06V-188 and 12V-537; and, 6.Requested and examined complaint, claim, field report, service history, and warranty information from Toyota.ODI's review revealed that the petition vehicle had been recalled (Recall 06V188) to remedy a defect in the system identified in the petition with the remedy taking place prior to the failure that prompted the petition. Circumstances point to incorrect reassembly of the petitioner's vehicle by those who performed the recall remedy.ODI examined the issues raised by this petition to identify any related safety defect trend in the general subject vehicle population.That review identified a low rate of related consumer complaints (twenty-five over a eight year period from a population of over 600,000 vehicles) and no pattern that would identify either a safety defect not already covered by the two existing steering safety recalls by Toyota or a systematic problem with either recall remedy.Based on this evaluation, ODI does not believe that additional investigation will lead to a finding that a defect related to motor vehicle safety exists in the subject vehicles. Therefore, in view of the need to allocate and prioritize NHTSA?s limited resources to best accomplish the agency's safety mission, the petition is denied. The denial of this petition does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take further action if warranted by the circumstances.For more information, see the Federal Register notice in the public file for this action (https://www.nhtsa.gov/recalls#vehicle, select NHTSA ID, enter: DP13001)The ODI reports cited above can be reviewed on-line (https://www.nhtsa.gov/recalls#vehicle) under the following NHTSA ID numbers:10407520, 10418710, 10429551, 10473654, 10478195, 10478053, 10437229, 10489425, 10510722, 10639984, 10648277, 10499778, 10712626, 10723196, 10787530, 10808124, 10838803, 11071646, 11098144, 11099507, 11102659, 11160767, 11192607, 11287550, 11287606
Steering
The Office of Defects Investigation (ODI) received a January 2013 defect petition requesting that it open an investigation on Model Year (MY) 2004-2009 Toyota Prius vehicles to address a possible manufacturing safety defect related to the steering column intermediate shaft.During the defect petition evaluation, ODI: 1.Reviewed the petition and its enclosures; 2.Reviewed the subject steering system layout; 3.Examined the Petition Vehicle?s history, including its repair history; 4.Reviewed and followed-up potentially related consumer complaints; 5.Assessed Safety Recalls 06V-188 and 12V-537; and, 6.Requested and examined complaint, claim, field report, service history, and warranty information from Toyota.ODI's review revealed that the petition vehicle had been recalled (Recall 06V188) to remedy a defect in the system identified in the petition with the remedy taking place prior to the failure that prompted the petition. Circumstances point to incorrect reassembly of the petitioner's vehicle by those who performed the recall remedy.ODI examined the issues raised by this petition to identify any related safety defect trend in the general subject vehicle population.That review identified a low rate of related consumer complaints (twenty-five over a eight year period from a population of over 600,000 vehicles) and no pattern that would identify either a safety defect not already covered by the two existing steering safety recalls by Toyota or a systematic problem with either recall remedy.Based on this evaluation, ODI does not believe that additional investigation will lead to a finding that a defect related to motor vehicle safety exists in the subject vehicles. Therefore, in view of the need to allocate and prioritize NHTSA?s limited resources to best accomplish the agency's safety mission, the petition is denied. The denial of this petition does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take further action if warranted by the circumstances.For more information, see the Federal Register notice in the public file for this action (https://www.nhtsa.gov/recalls#vehicle, select NHTSA ID, enter: DP13001)The ODI reports cited above can be reviewed on-line (https://www.nhtsa.gov/recalls#vehicle) under the following NHTSA ID numbers:10407520, 10418710, 10429551, 10473654, 10478195, 10478053, 10437229, 10489425, 10510722, 10639984, 10648277, 10499778, 10712626, 10723196, 10787530, 10808124, 10838803, 11071646, 11098144, 11099507, 11102659, 11160767, 11192607, 11287550, 11287606
PE09019 · Headlight Failure
Opened Apr 17, 2009 · Closed Aug 27, 2009
Status: closed (inferred from source dates) · Exterior Lighting; Exterior Lighting:headlights
ODI OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS THAT BOTH HEADLIGHTS WOULD GO OUT, OR EXTINGUISH WHILE DRIVING.THE SUBJECT VEHICLES ARE EQUIPPED WITH HIGH INTENSITY DISCHARGE (HID) HEADLAMPS THAT OPERATE ON INDEPENDENT LAMPS AND ECU'S (ELECTRONIC CONTROL UNITS) FOR EACH HEADLIGHT, MEANING THAT EACH HEADLIGHT RUNS INDEPENDENTLY OF THE OTHER, AND A FAILURE IN ONE LAMP OR ECU DOES NOT NECESSARILY RESULT IN A FAILURE OF THE OTHER.DURING THE INVESTIGATION, A RANDOM SAMPLE OF FORTY CONSUMERS WAS CONTACTED BY ODI IN A TELEPHONE SURVEY TO VERIFY THEIR EXPERIENCES.THE CONSUMERS STATED IN COMPLAINTS TO TOYOTA THAT BOTH HEADLIGHTS FAILED AT THE SAME TIME.ODI DISCOVERED THROUGH TALKING WITH THESE COMPLAINANTS THAT IN FACT ONE HEADLIGHT WOULD BEGIN TO FLICKER AND THEN CUT OFF.THE OTHER HEADLIGHT WOULD STILL BE OPERATIONAL.IN A FEW CASES WHERE NO ACTION WAS TAKEN, SOME COMPLAINANTS STATED THAT AFTER A FEW MONTHS BOTH HEADLAMPS WOULD BEGIN TO FAIL RESULTING IN NO HEADLIGHTS; HOWEVER NONE REPORTED THAT BOTH LAMPS FAILED SIMULTANEOUSLY.COMPLAINANTS ALSO STATED THAT THEY COULD TOGGLE THE HEADLAMP SWITCH ON AND OFF TO TEMPORARILY RESTORE LIGHTING WHEN THIS CONDITION OCCURRED, EVEN IN CASES WERE BOTH HEADLAMPS WERE EXTINGUISHED.THE RESULTS OF THIS SURVEY ARE LARGELY CONSISTENT WITH ODI'S ASSESSMENT OF THE REPORTS AND WARRANTY DATA.TOYOTA SUBMITTED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER THAT, GENERALLY SPEAKING, ONLY ONE LAMP FAILED AT A TIME, AND THAT TOGGLING THE SWITCH RESTORED THE LAMP.TOYOTA REQUESTED A MEETING WITH ODI AND ON AUGUST 6, 2009, PRESENTED THEIR ASSESSMENT OF HEADLAMP FAILURE.TOYOTA CONFIRMED THAT A HEADLAMP COULD EXTINGUISH WHILE DRIVING DUE TO A BULB FAILURE, AND THAT IT COULD BE TEMPORARILY RESTORED BY TURNING THE HEADLIGHT SWITCH ON AND OFF, AND THAT SIMULTANEOUS FAILURE OF BOTH HEADLAMPS WAS RARE AND UNLIKELY.TOYOTA ALSO BRIEFLY DISCUSSED THEIR INTENTION TO CONDUCT A CUSTOMER SERVICE CAMPAIGN TO ADDRESS CONSUMER DISSATISFACTION WITH HID BULB FAILURES.SINCE THERE IS STILL ONE HEADLIGHT OPERATING WHEN THE OTHER ONE CUTS OFF, THERE IS STILL LIGHTING AVAILABLE TO GET THE VEHICLE TO A REPAIR FACILITY.THUS, A SAFETY DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Additional source detail variants (2)
Exterior Lighting:headlights
ODI OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS THAT BOTH HEADLIGHTS WOULD GO OUT, OR EXTINGUISH WHILE DRIVING.THE SUBJECT VEHICLES ARE EQUIPPED WITH HIGH INTENSITY DISCHARGE (HID) HEADLAMPS THAT OPERATE ON INDEPENDENT LAMPS AND ECU'S (ELECTRONIC CONTROL UNITS) FOR EACH HEADLIGHT, MEANING THAT EACH HEADLIGHT RUNS INDEPENDENTLY OF THE OTHER, AND A FAILURE IN ONE LAMP OR ECU DOES NOT NECESSARILY RESULT IN A FAILURE OF THE OTHER.DURING THE INVESTIGATION, A RANDOM SAMPLE OF FORTY CONSUMERS WAS CONTACTED BY ODI IN A TELEPHONE SURVEY TO VERIFY THEIR EXPERIENCES.THE CONSUMERS STATED IN COMPLAINTS TO TOYOTA THAT BOTH HEADLIGHTS FAILED AT THE SAME TIME.ODI DISCOVERED THROUGH TALKING WITH THESE COMPLAINANTS THAT IN FACT ONE HEADLIGHT WOULD BEGIN TO FLICKER AND THEN CUT OFF.THE OTHER HEADLIGHT WOULD STILL BE OPERATIONAL.IN A FEW CASES WHERE NO ACTION WAS TAKEN, SOME COMPLAINANTS STATED THAT AFTER A FEW MONTHS BOTH HEADLAMPS WOULD BEGIN TO FAIL RESULTING IN NO HEADLIGHTS; HOWEVER NONE REPORTED THAT BOTH LAMPS FAILED SIMULTANEOUSLY.COMPLAINANTS ALSO STATED THAT THEY COULD TOGGLE THE HEADLAMP SWITCH ON AND OFF TO TEMPORARILY RESTORE LIGHTING WHEN THIS CONDITION OCCURRED, EVEN IN CASES WERE BOTH HEADLAMPS WERE EXTINGUISHED.THE RESULTS OF THIS SURVEY ARE LARGELY CONSISTENT WITH ODI'S ASSESSMENT OF THE REPORTS AND WARRANTY DATA.TOYOTA SUBMITTED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER THAT, GENERALLY SPEAKING, ONLY ONE LAMP FAILED AT A TIME, AND THAT TOGGLING THE SWITCH RESTORED THE LAMP.TOYOTA REQUESTED A MEETING WITH ODI AND ON AUGUST 6, 2009, PRESENTED THEIR ASSESSMENT OF HEADLAMP FAILURE.TOYOTA CONFIRMED THAT A HEADLAMP COULD EXTINGUISH WHILE DRIVING DUE TO A BULB FAILURE, AND THAT IT COULD BE TEMPORARILY RESTORED BY TURNING THE HEADLIGHT SWITCH ON AND OFF, AND THAT SIMULTANEOUS FAILURE OF BOTH HEADLAMPS WAS RARE AND UNLIKELY.TOYOTA ALSO BRIEFLY DISCUSSED THEIR INTENTION TO CONDUCT A CUSTOMER SERVICE CAMPAIGN TO ADDRESS CONSUMER DISSATISFACTION WITH HID BULB FAILURES.SINCE THERE IS STILL ONE HEADLIGHT OPERATING WHEN THE OTHER ONE CUTS OFF, THERE IS STILL LIGHTING AVAILABLE TO GET THE VEHICLE TO A REPAIR FACILITY.THUS, A SAFETY DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Exterior Lighting
ODI OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS THAT BOTH HEADLIGHTS WOULD GO OUT, OR EXTINGUISH WHILE DRIVING.THE SUBJECT VEHICLES ARE EQUIPPED WITH HIGH INTENSITY DISCHARGE (HID) HEADLAMPS THAT OPERATE ON INDEPENDENT LAMPS AND ECU'S (ELECTRONIC CONTROL UNITS) FOR EACH HEADLIGHT, MEANING THAT EACH HEADLIGHT RUNS INDEPENDENTLY OF THE OTHER, AND A FAILURE IN ONE LAMP OR ECU DOES NOT NECESSARILY RESULT IN A FAILURE OF THE OTHER.DURING THE INVESTIGATION, A RANDOM SAMPLE OF FORTY CONSUMERS WAS CONTACTED BY ODI IN A TELEPHONE SURVEY TO VERIFY THEIR EXPERIENCES.THE CONSUMERS STATED IN COMPLAINTS TO TOYOTA THAT BOTH HEADLIGHTS FAILED AT THE SAME TIME.ODI DISCOVERED THROUGH TALKING WITH THESE COMPLAINANTS THAT IN FACT ONE HEADLIGHT WOULD BEGIN TO FLICKER AND THEN CUT OFF.THE OTHER HEADLIGHT WOULD STILL BE OPERATIONAL.IN A FEW CASES WHERE NO ACTION WAS TAKEN, SOME COMPLAINANTS STATED THAT AFTER A FEW MONTHS BOTH HEADLAMPS WOULD BEGIN TO FAIL RESULTING IN NO HEADLIGHTS; HOWEVER NONE REPORTED THAT BOTH LAMPS FAILED SIMULTANEOUSLY.COMPLAINANTS ALSO STATED THAT THEY COULD TOGGLE THE HEADLAMP SWITCH ON AND OFF TO TEMPORARILY RESTORE LIGHTING WHEN THIS CONDITION OCCURRED, EVEN IN CASES WERE BOTH HEADLAMPS WERE EXTINGUISHED.THE RESULTS OF THIS SURVEY ARE LARGELY CONSISTENT WITH ODI'S ASSESSMENT OF THE REPORTS AND WARRANTY DATA.TOYOTA SUBMITTED IN RESPONSE TO ODI'S INFORMATION REQUEST LETTER THAT, GENERALLY SPEAKING, ONLY ONE LAMP FAILED AT A TIME, AND THAT TOGGLING THE SWITCH RESTORED THE LAMP.TOYOTA REQUESTED A MEETING WITH ODI AND ON AUGUST 6, 2009, PRESENTED THEIR ASSESSMENT OF HEADLAMP FAILURE.TOYOTA CONFIRMED THAT A HEADLAMP COULD EXTINGUISH WHILE DRIVING DUE TO A BULB FAILURE, AND THAT IT COULD BE TEMPORARILY RESTORED BY TURNING THE HEADLIGHT SWITCH ON AND OFF, AND THAT SIMULTANEOUS FAILURE OF BOTH HEADLAMPS WAS RARE AND UNLIKELY.TOYOTA ALSO BRIEFLY DISCUSSED THEIR INTENTION TO CONDUCT A CUSTOMER SERVICE CAMPAIGN TO ADDRESS CONSUMER DISSATISFACTION WITH HID BULB FAILURES.SINCE THERE IS STILL ONE HEADLIGHT OPERATING WHEN THE OTHER ONE CUTS OFF, THERE IS STILL LIGHTING AVAILABLE TO GET THE VEHICLE TO A REPAIR FACILITY.THUS, A SAFETY DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
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