NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
167 reports128,000 miles · Oct 15, 2007
Steering
TL*THE CONTACT OWNS A 2002 TOYOTA PRIUS. WHILE DRIVING 55 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT HE SLOWED DOWN TO EXIT THE HIGHWAY AND HIS POWER STEERING FAILED. THE DEALER STATED THAT THE TORQUE SENSOR IN THE STEERING GEAR BOX FAILED. A NHTSA RECALL WAS ESTABLISHED (NHTSA CAMPAIGN ID NUM…
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TL*THE CONTACT OWNS A 2002 TOYOTA PRIUS. WHILE DRIVING 55 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT HE SLOWED DOWN TO EXIT THE HIGHWAY AND HIS POWER STEERING FAILED. THE DEALER STATED THAT THE TORQUE SENSOR IN THE STEERING GEAR BOX FAILED. A NHTSA RECALL WAS ESTABLISHED (NHTSA CAMPAIGN ID NUMBER: 00V285000). REPAIRS WERE NOT MADE. THE DEALER INFORMATION IS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 128,000.
NHTSA ODI #10205751
72,000 miles · Oct 9, 2007
Steering
TL*THE CONTACT OWNS A 2002 TOYOTA PRIUS. WHILE DRIVING BETWEEN 55-65 MPH, THE STEERING WARNING INDICATOR LIGHT ILLUMINATED AND THE POWER STEERING FAILED. THE DEALER STATED THAT THERE WAS A FAULTY SENSOR AND THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. NHTSA CAMPAIGN ID NUMBER 00V285000 (STEER…
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TL*THE CONTACT OWNS A 2002 TOYOTA PRIUS. WHILE DRIVING BETWEEN 55-65 MPH, THE STEERING WARNING INDICATOR LIGHT ILLUMINATED AND THE POWER STEERING FAILED. THE DEALER STATED THAT THERE WAS A FAULTY SENSOR AND THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. NHTSA CAMPAIGN ID NUMBER 00V285000 (STEERING:GEAR BOX (OTHER THAN RACK AND PINION)) FOR A 2001 TOYOTA PRIUS WAS REFERENCED. THE CURRENT AND FAILURE MILEAGES WERE 72,000. UPDATED 10/23/07 *TR
NHTSA ODI #10205275
Mileage unknown · Sep 26, 2007
Engine And Engine CoolingPower Train
2002 TOYOTA PRIUS WITH TRANS AXLE MALFUNCTIONS. SHE STATES HER VEHICLE ACTED AS IF IT WERE OUT OF GAS WHEN SHE HAD A FULL TANK, AND THE RED WATER TEMPERATURE LIGHT ILLUMINATED. *KB THE DRIVE BELT AND TENSIONER WERE REPLACED. *JB
NHTSA ODI #10204905
Mileage unknown · Sep 6, 2007
Seat Belts
2002 PRIUS SEAT BELT PROBLEMS MAKING IT UNSAFE TO DRIVE. CUSTOMER STATES THE SEAT BELT HAD TORN OR BEEN CUT ALMOST ALL THE WAY THROUGH. CONSUMER STATES IT HAPPENED AGAIN TO THE REPLACEMENT SEAT BELT. *KB THE DEALER INFORMED THE CONSUMER THAT THE SECOND INCIDENT WAS PROBABLY DUE TO USER ERROR OR BECAUSE THEIR DOG CHEWED ON THE…
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2002 PRIUS SEAT BELT PROBLEMS MAKING IT UNSAFE TO DRIVE. CUSTOMER STATES THE SEAT BELT HAD TORN OR BEEN CUT ALMOST ALL THE WAY THROUGH. CONSUMER STATES IT HAPPENED AGAIN TO THE REPLACEMENT SEAT BELT. *KB THE DEALER INFORMED THE CONSUMER THAT THE SECOND INCIDENT WAS PROBABLY DUE TO USER ERROR OR BECAUSE THEIR DOG CHEWED ON THE SEAT BELT. TOYOTA REFUSED TO REIMBURSE THE CONSUMER A SECOND TIME. *JB
NHTSA ODI #10202673
Mileage unknown · Jul 24, 2007
Suspension
2002 TOYOTA PRIUS REAR ALIGNMENT CUSTOMER STATES THAT THE REAR TIRES CANNOT BE ALIGNED DUE TO THE CONSTRUCTION OF THE VEHICLE**CC UPON TAKING THE VEHICLE ON THE DATE OF DELIVER THE CONSUMER NOTICED THE SWAYING OF THE REAR END OF THE CAR AND THE REAR TIRES WERE BE SEVERELY WORN. THE DEALER TRIED NUMEROUS TIMES TO FIX THE DEFECT…
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2002 TOYOTA PRIUS REAR ALIGNMENT CUSTOMER STATES THAT THE REAR TIRES CANNOT BE ALIGNED DUE TO THE CONSTRUCTION OF THE VEHICLE**CC UPON TAKING THE VEHICLE ON THE DATE OF DELIVER THE CONSUMER NOTICED THE SWAYING OF THE REAR END OF THE CAR AND THE REAR TIRES WERE BE SEVERELY WORN. THE DEALER TRIED NUMEROUS TIMES TO FIX THE DEFECT BUT TO NO AVAIL, THE TIRES WOULD DETERIORATING EVERY 3,000 MILES. THE CONSUMER STATED THE DEALER INFORMED HIM THERE WAS NOTHING THAT THEY COULD DO. THE CONSUMER WAS TOLD TO RETURN TO THE DEALER EVERY 3,000 MILES TO INSPECT THE TIRES. THAT TASK WAS DONE UP UNTIL NOVEMBER 2006 UNTIL THE CONSUMER WAS INFORMED YET AGAIN TO PURCHASE 4 NEW TIRES. THE CONSUMER TOOK THE VEHICLE TO ANOTHER DEALER IN FEBRUARY WHO INFORMED HIM THE REAR AXLE WAS BENT CAUSING THE DEFECT. THE CONSUMER HAS SINCE TRIED TO CONTACT THE ORIGINAL DEALER AND MANUFACTURER WHO INFORMED HIM TO PURSUE THE DEALER OR TAKE IT TO A GOVERNMENT AGENCY. *TR
NHTSA ODI #10198038
98,000 miles · Apr 5, 2007
Power Train
TL*THE CONTACT OWNS A 2002 TOYOTA PRIUS. THE CONTACT STATED THAT THE STEERING WHEEL JERKED VIOLENTLY WHEN MAKING SHARP RIGHT AND LEFT TURNS. DURING THIS FAILURE THE POWER STEERING INDICATOR DIMMED. THE DEALER STATED THAT THE TORQUE CONVERTER SENSOR PROVIDED ABNORMAL READINGS. THE CURRENT MILEAGE WAS 103,000, AND FAILURE MI…
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TL*THE CONTACT OWNS A 2002 TOYOTA PRIUS. THE CONTACT STATED THAT THE STEERING WHEEL JERKED VIOLENTLY WHEN MAKING SHARP RIGHT AND LEFT TURNS. DURING THIS FAILURE THE POWER STEERING INDICATOR DIMMED. THE DEALER STATED THAT THE TORQUE CONVERTER SENSOR PROVIDED ABNORMAL READINGS. THE CURRENT MILEAGE WAS 103,000, AND FAILURE MILEAGE WAS 98,000.*AK
NHTSA ODI #10187099
75,000 miles · Feb 14, 2007
Engine And Engine Cooling
THE CHECK ENGINE LIGHT ON MY CAR CAME ON AND THE ENGINE STALLED. THE CAR HAD TO BE TOWED TO THE DEALER. THE CAR WAS REPAIRED AT A COST TO ME OF $1100. THE THROTTLE BODY HAD TO BE REPLACE, AND ALSO THE ECM. THE CAR ONLY HAS 75000 MILES. *NM
NHTSA ODI #10182540
85,000 miles · Jan 10, 2007
Engine And Engine Cooling
"CHECK ENGINE LIGHT" CAME ON. DEALERSHIP ADVISED NEW CATALYTIC CONVERTER NEEDED TO BE REPLACED ON MY 2002 TOYOTA PRIUS (85,000 MILES) AND WOULD COST $ 2,000.00 USD. THIS IS OUTRAGEOUS AND SHOULD BE INVESTIGATED! *JB
NHTSA ODI #10178383
94,000 miles · Jan 2, 2007
Electrical System
INCIDENT: CAR ENGINE ON 2002 PRIUS HAVING TROUBLE STARTING AND DYING AFTER HAVING BEEN STARTED. WE WERE TOLD THAT THE "ENGINE CONTROL UNIT" WAS SHOWING AN ERROR AND DUE TO A MANUFACTURING OR SOFTWARE PROBLEM, COULD NOT BE REPROGRAMMED AND HAD TO BE REPLACED. *JB
NHTSA ODI #10177550
79,510 miles · Nov 29, 2006
Engine And Engine Cooling
NHTSA RELEASED A REPORT ON TOYOTA PRIUS 2002 RECALL LAST JULY 06 AND TOYOTA WILL RECALL THIS BY AUG 06, BUT THERE NOT DOING IT. VEHICLE SAFETY DEFECT/NONCOMPLIANCE NOTICES RECEIVED DURING JULY ... ... 34,771 MY 2001-2002 ECHO AND PRIUS PASSENGER VEHICLES. ... WHICH COULD CAUSE THE ENGINE TO STALL WHILE DRIVING ... THE RECALL I…
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NHTSA RELEASED A REPORT ON TOYOTA PRIUS 2002 RECALL LAST JULY 06 AND TOYOTA WILL RECALL THIS BY AUG 06, BUT THERE NOT DOING IT. VEHICLE SAFETY DEFECT/NONCOMPLIANCE NOTICES RECEIVED DURING JULY ... ... 34,771 MY 2001-2002 ECHO AND PRIUS PASSENGER VEHICLES. ... WHICH COULD CAUSE THE ENGINE TO STALL WHILE DRIVING ... THE RECALL IS EXPECTED TO BEGIN EARLY AUGUST 2006. ... TOYOTA AND DEALERSHIP ARE TRIED TO GET AWAY FROM THIS ISSUE TO MY CAR PRIUS 2002. AT THE DEALER THEY TRIED TO CHARGE ME FOR $10,000 TO FIX THIS AND NOT GUARANTEEING THAT WILL SOLVE THE STALLING PROBLEM THAT WAS LAST OCT 06. DEALERSHIP ARE NOT TRAIN TO DIAGNOSE PRIUS CAR BUT THEY SELLING FOR IT. PROOF THEY WANT ME TO PAY $600 JUST TO DIAGNOSE FOR SPECIALIST TECHNICIAN. NOW THEY (TOYOTA) TRYING TO GET AWAY TO FIX STALLING PROBLEM TO MY PRIUS 2002. PLEASE HELP, AS I'M OLD NOW GOING BROKE. *NM
NHTSA ODI #10174640
NHTSA investigations
1DP22005 · Pedestrian Alert Sounds
Opened Jan 27, 2023 · Closed Aug 7, 2023
Status: closed (inferred from source dates) · Electrical System:propulsion System
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after March 1, 2021.On January 27, 2023, NHTSA opened Defect Petition (DP) 22-005 to evaluate the subject matter described in the petition. On June 24, 2023 and as supplemented on June 25, 2023, the petitioner notified NHTSA he was withdrawing his petition. The petitioner indicated that, based on his review of data, there is no justification for asserting potential benefits that could be derived from actions sought by my petition. Based on the petitioner's withdrawal, DP22-005 is closed. Closure of this DP does not represent a determination by NHTSA regarding the subject matter of the petition.