NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
216 reportsMileage unknown · Jul 17, 2019
Engine
OUR 2012 PRIUS V HAS CONTINUOUSLY BEEN BURNING OIL AT AN ALARMING RATE. IT WAS PUT THROUGH AN OIL CONSUMPTION TEST AT THE DEALERSHIP AND THEY CLAIMED NOT TO KNOW WHAT THE PROBLEM WAS (JUST THAT THE CAR WAS GETTING OLDER AND WE SHOULD PROBABLY BUY A NEW ONE), EVEN THOUGH THEY HAVE ISSUED A TSB TO DEALERSHIPS ABOUT THIS PROBLEM. …
Read full complaint
OUR 2012 PRIUS V HAS CONTINUOUSLY BEEN BURNING OIL AT AN ALARMING RATE. IT WAS PUT THROUGH AN OIL CONSUMPTION TEST AT THE DEALERSHIP AND THEY CLAIMED NOT TO KNOW WHAT THE PROBLEM WAS (JUST THAT THE CAR WAS GETTING OLDER AND WE SHOULD PROBABLY BUY A NEW ONE), EVEN THOUGH THEY HAVE ISSUED A TSB TO DEALERSHIPS ABOUT THIS PROBLEM. AT THIS POINT, WE ARE BARELY ABLE TO DRIVE THE CAR ANY DISTANCE WITHOUT HAVING TO PUT MORE OIL IN. WE HAVE ALWAYS KEPT UP ON THE MAINTENANCE FOR THE VEHICLE, WE RECENTLY REPLACED THE HEAD GASKET AND THE COOLANT IN THE CAR, BUT NOW THE CAR JUST RUNS HOT WITH THE FAN RUNNING ALL THE TIME AND THE OIL IS CONSISTENTLY BURNING. WE'VE NEVER HAD TO PUT OIL INTO THE CAR OURSELVES BETWEEN MAINTENANCE SESSIONS AND NOW THEY HAVE US COMING IN TO CHANGE OIL EVERY 5K MILES INSTEAD OF EVERY 10K MILES AS BEFORE. EVEN THEN, WE ARE STILL HAVING TO ADD OIL IN BETWEEN VISITS. I BOUGHT THE CAR AS A COMMUTER VEHICLE, IT HAS ABOUT 200,000 MILES ON IT, DRIVING IT 5 DAYS PER WEEK, ABOUT 100 MILES PER DAY. DEPENDING ON THE QUOTE TO FIX IT (FROM A NON DEALER BECAUSE THEY WON'T ACKNOWLEDGE THERE'S A PROBLEM), I WILL PROBABLY HAVE TO TRADE THE CAR IN AT A MINIMAL VALUE IN ORDER TO PURCHASE A NEW CAR, WHICH I REALLY CANNOT AFFORD TO DO RIGHT NOW. THIS PROBLEM IS ONLY OCCURRING WHEN THE CAR IS MOVING. THERE IS NO LEAK, AS IT WOULD BE EVIDENT ON MY DRIVEWAY. I MOSTLY DRIVE THE CAR ON THE HIGHWAY.
NHTSA ODI #11232922
63,118 miles · Jul 16, 2019
Electrical SystemEngine
AFTER THE LATEST HYBRID SOFTWARE UPGRADE ON MY CAR WE NOTICED THAT THE GAS MILEAGE DROPPED BY 10%. THEN AS WE WERE DRIVING IN HEAVY TRAFFIC ON A TWO LANES FOUR DIFFERENT WARNING LIGHTS CAME ON TWO WHICH WERE FOR THE BRAKING SYSTEM AND TWO OTHERS FOR THE HYBRID SYSTEM. TOOK THE CAR TO THE TOYOTA SHOP AND THEY FOUND THE HYBRID BA…
Read full complaint
AFTER THE LATEST HYBRID SOFTWARE UPGRADE ON MY CAR WE NOTICED THAT THE GAS MILEAGE DROPPED BY 10%. THEN AS WE WERE DRIVING IN HEAVY TRAFFIC ON A TWO LANES FOUR DIFFERENT WARNING LIGHTS CAME ON TWO WHICH WERE FOR THE BRAKING SYSTEM AND TWO OTHERS FOR THE HYBRID SYSTEM. TOOK THE CAR TO THE TOYOTA SHOP AND THEY FOUND THE HYBRID BATTERS NEEDED TO BE REPLACED AT 63,000 MILES.
NHTSA ODI #11232453
43,107 miles · Jul 13, 2019
Electrical System
HEADLIGHTS BURN OUT IN LESS THAN 6 MONTHS DUE TO DEGRADATION OF THE WIRING HARNESS. AS THE VEHICLE AGES, HEADLIGHT LIFE DECREASES DRAMATICALLY. THIS IS A SAFETY HAZARD. IN THE MOST RECENT BULB FAILURE, BOTH BULBS FAILED ON THE SAME DAY - AND ONLY BECAME APPARENT THAT NIGHT..
NHTSA ODI #11231606
Mileage unknown · Jun 28, 2019
Engine
EXCESSIVE OIL CONSUMPTION STARTED 70,000 MILES. BURN OIL 1QT EVERY 1000 MILES GETTING WORSE
NHTSA ODI #11228305
60,000 miles · May 2, 2019
Unknown Or Other
I LIVE IN AN APARTMENT COMPLEX IN ILLINOIS, AND I DO NOT HAVE A GARAGE. I THINK THAT SOME, IF NOT ALL, OF MY TIRES WERE STOLEN OVERNIGHT WHILE I WAS SLEEPING. I DO NOT HAVE A CAR ALARM. I BOUGHT 4 NEW AND VERY INEXPENSIVE TIRES TODAY. THE TIRE THEFT COULD HAVE HAPPENED IN MY PARKING LOT, OR AT AN AUTO-BODY SHOP LIKE NTB WHIL…
Read full complaint
I LIVE IN AN APARTMENT COMPLEX IN ILLINOIS, AND I DO NOT HAVE A GARAGE. I THINK THAT SOME, IF NOT ALL, OF MY TIRES WERE STOLEN OVERNIGHT WHILE I WAS SLEEPING. I DO NOT HAVE A CAR ALARM. I BOUGHT 4 NEW AND VERY INEXPENSIVE TIRES TODAY. THE TIRE THEFT COULD HAVE HAPPENED IN MY PARKING LOT, OR AT AN AUTO-BODY SHOP LIKE NTB WHILE I WAS GETTING AN OIL CHANGE. I THINK IT WAS THE NTB IN DEKALB, ILLINOIS. I AM NOT 100% SURE IF THIS IS WHERE IT HAPPENED.I AM NOT SURE WHEN IT HAPPENED. MY TIRES WERE SO BALD, THAT I ALMOST LANDED IN THE DITCH. CAN YOU PLEASE START A DOT TIRE IDENTIFICATION NUMBER REGISTRATION FORM ONLINE VIA YOUR WEBSITE? IT WOULD BE EASIER TO TRACK TIRES BOUGHT BY HONEST AND HARD-WORKING MIDDLE-CLASS AMERICANS. ALSO, ARE ALL 4 DOT ID NUMBERS SUPPOSED TO BE THE SAME IF YOU BUY 4 NEW TIRES ALL AT ONCE? THE DOT ID NUMBER IS LOCATED ON EVERY TIRE APPROVED BY THE NHTSA. I WOULD UPLOAD PICTURES OF ALL 4 OF MY NEW TIRES IF THAT WAS THE OPTION. PLEASE HELP HONEST PEOPLE SAVE MONEY AND TIME! MC FROM ILLINOIS.
NHTSA ODI #11205371
118,515 miles · Apr 24, 2019
Service Brakes
CAR EXPERIENCED GREATLY DIMINISHED BRAKING POWER ON INTERSTATE 75 PRIOR TO APPROACHING HEAVY TRAFFIC BACKED UP TO EXIT. MANY WARNING LIGHTS ILLUMINATED ON THE DASH: BRAKE, ABS, ETC. TOYOTA HAS ALREADY ISSUED A WARRANTY EXTENSION FOR THIS ISSUE FOR THE STANDARD MODEL PRIUS, AND I BELIEVE THIS IS A SAFETY HAZARD ON THE PRIUS V W…
Read full complaint
CAR EXPERIENCED GREATLY DIMINISHED BRAKING POWER ON INTERSTATE 75 PRIOR TO APPROACHING HEAVY TRAFFIC BACKED UP TO EXIT. MANY WARNING LIGHTS ILLUMINATED ON THE DASH: BRAKE, ABS, ETC. TOYOTA HAS ALREADY ISSUED A WARRANTY EXTENSION FOR THIS ISSUE FOR THE STANDARD MODEL PRIUS, AND I BELIEVE THIS IS A SAFETY HAZARD ON THE PRIUS V WAGON AS WELL.
NHTSA ODI #11203591
148,000 miles · Apr 22, 2019
Engine
ENGINE MISFIRING AT START. WHILE AT INTERSECTION IN CITY AND TURNING LEFT, ACCELERATING AND TRIGGERING THE COMBUSTION ENGINE, MISFIRING CAUSING JERKING AND LACK OF ACCELERATION ALMOST CAUSING A STALLED CAR IN ONCOMING TRAFFIC. CHECK ENGINE LIGHT ON. SERVICE SAYS MISFIRING CAUSED BY FAULTY HEAD GASKET. APPEARS TO BE SYMPTOMATIC O…
Read full complaint
ENGINE MISFIRING AT START. WHILE AT INTERSECTION IN CITY AND TURNING LEFT, ACCELERATING AND TRIGGERING THE COMBUSTION ENGINE, MISFIRING CAUSING JERKING AND LACK OF ACCELERATION ALMOST CAUSING A STALLED CAR IN ONCOMING TRAFFIC. CHECK ENGINE LIGHT ON. SERVICE SAYS MISFIRING CAUSED BY FAULTY HEAD GASKET. APPEARS TO BE SYMPTOMATIC OF GEN 3 PRIUS.
NHTSA ODI #11203008
84,434 miles · Mar 9, 2019
Electrical System
VEHICLE WAS SERVICED FOR SAFETY RECALL J0V. AFTER SERVICE, IN CAR ELECTRONICS SYSTEMS DID NOT WORK PROPERLY: NAVIGATION, BLUETOOTH/PHONE INTEGRATION, AUDIO SYSTEM. DEALER REFUSED TO ACKNOWLEDGE THAT RECALL SERVICE WAS RESPONSIBLE.
NHTSA ODI #11185543
200,000 miles · Feb 22, 2019
Hybrid Propulsion System
TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS V. THE CONTACT STATED THAT THE HYBRID WARNING INDICATOR ILLUMINATED AND THE VEHICLE SHOOK, VIBRATED, AND STALLED. THE FAILURE CODE WAS CLEARED BY AUTONATION TOYOTA SOUTH AUSTIN (4800 S IH 35 FRONTAGE RD, AUSTIN, TX 78745, (512) 518-6900) BEFORE THE CONTACT RECEIVED NOTIFICATION OF NHTSA C…
Read full complaint
TL* THE CONTACT OWNS A 2012 TOYOTA PRIUS V. THE CONTACT STATED THAT THE HYBRID WARNING INDICATOR ILLUMINATED AND THE VEHICLE SHOOK, VIBRATED, AND STALLED. THE FAILURE CODE WAS CLEARED BY AUTONATION TOYOTA SOUTH AUSTIN (4800 S IH 35 FRONTAGE RD, AUSTIN, TX 78745, (512) 518-6900) BEFORE THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V684000 (HYBRID PROPULSION SYSTEM). THE DEALER REPAIRED THE VEHICLE. SHORTLY AFTER, THE CONTACT WAS DRIVING AND THE HYBRID WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE SAME DEALER DIAGNOSED THAT THE HEAD GASKET MAY NEED TO BE REPLACED. A SECOND DEALER, CHARLES MAUND TOYOTA (8400 RESEARCH BLVD, AUSTIN, TX 78758, (512) 270-5055), DIAGNOSED THAT THE INVERTER NEEDED TO BE REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
NHTSA ODI #11182012
Mileage unknown · Feb 17, 2019
Service Brakes
TAKATA RECALL. RIGHT AFTER RECALL NO 18V-684 UPDATE SYSTEM ON MY PRIUS AT LOCAL TOYOTA DEALER MY CAR BRAKES PEDAL BECOME VEIRD . WHEN I JUST START ON THE ENGINE THN START MOVING AND STOPING, THE BRAKE PEDAL IS REALLY UP AND NOT MOVING DOWN AND BRAKES CAR REALLY QUICK. AT THE SAME TIME WHEN I START DRIVING I HEAR THAT REAR WRITIN…
Read full complaint
TAKATA RECALL. RIGHT AFTER RECALL NO 18V-684 UPDATE SYSTEM ON MY PRIUS AT LOCAL TOYOTA DEALER MY CAR BRAKES PEDAL BECOME VEIRD . WHEN I JUST START ON THE ENGINE THN START MOVING AND STOPING, THE BRAKE PEDAL IS REALLY UP AND NOT MOVING DOWN AND BRAKES CAR REALLY QUICK. AT THE SAME TIME WHEN I START DRIVING I HEAR THAT REAR WRITING BRAKES FOR ABOUT 1-2 MILES. THEN IT COME OFF AND BRAKE PEDAL GOES DOWN LITTLE BIT TO NORMAL POSITION AND WORKS GREAT. THIS IS HAPPEN EVERY TIME WHEN SHOT DOWN ENGINE AND START AGAIN TO GO SOMEWHERE. ITS REALLY DANGEROUS BACOUS THE POSITION OF BRAKE PEDAL SOMETIME UP SOMETIMES DOWN, CAN NOT PREDICT HOW SOON YOU CAN STOP WHEN ITS NEEDED. IT ALWAYS HAPPEN NOW WHEN I DRIVE IN MY CITY ROADS. I CAME BACK TO DEALER THAT DID UPDATE SYSTEM ON MY CAR, THEY SAID THAT I NEED TO PAY TO FIND OUT WHAT IS GOING ON WITH MY CAR, THEY WILL CHARGE ME EVEN IF THIS HAPPEN AFTER THEIRE RECALL UPDATE SYSTEM ON MY CAR. THIS IS HORRABLE.
NHTSA ODI #11180570
Official recalls
3Oct 4, 2018
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Consequence & remedy
Consequence: If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.
Remedy: Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unit (ECU) and the hybrid control ECU as necessary, free of charge. The recall began January 22, 2019. Owners may contact Toyota customer service at 1-888-270-9371. Toyota's number for this recall is J0V. Note: The software updates in this recall are needed even if the vehicle had the software previously updated under recalls 14V-053 or 15V-449.
Jul 15, 2015
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2012-2014 Prius V vehicles manufactured August 22, 2011, to June 30, 2014. A component within the hybrid inverter assembly may overheat, causing the hybrid system to reduce output power allowing the vehicle to only drive a short distance. In some circumstances, the hybrid system may shut down causing the vehicle to stop while being driven.
Consequence & remedy
Consequence: The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will update the software for the motor/generator control electronic control unti (ECU) and the hybrid control ECU, free of charge. The recall began on July 30, 2015. Owners may contact Toyota customer service at 1-888-270-9371.
Jan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence & remedy
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Additional source detail variants (2)
Seats
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Air Bags:frontal:sensor/control MODULE-INACTIVE
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗