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2009 Toyota Matrix

Owner reports · Recalls · Investigations

More warning signs than most Matrix years

Owner complaints for the 2009 Toyota Matrix are substantially higher than the model-year median of 70.5.

About this comparison →

How this year compares

Owner complaints by model year

Other model years Selected year
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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

114 reports with mileage · 78 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Air Bags. Review the 78 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Vehicle Speed Control. Review the 45 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Steering. Review the 22 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

34 crash reports1 fire reports18 injury reports

What owners actually said

192 reports
31,000 miles · Aug 5, 2011
Engine And Engine Cooling

TL* THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE ENGINE WOULD MAKE A VERY LOUD NOISE, SIMILAR TO THAT OF A DIESEL TRUCK. ONCE THE NOISE CEASED, THE CHECK ENGINE LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL AND THE VEHICLE WOULD STALL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEAL…

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TL* THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE ENGINE WOULD MAKE A VERY LOUD NOISE, SIMILAR TO THAT OF A DIESEL TRUCK. ONCE THE NOISE CEASED, THE CHECK ENGINE LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL AND THE VEHICLE WOULD STALL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON NUMEROUS OCCASIONS, WHERE THE CONTACT WAS INFORMED THAT THE CRANK SENSOR, FRONT ROTORS, AND COMPUTER ALL EXPERIENCED FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,000 AND THE CURRENT MILEAGE WAS 66,000. UPDATED 09/28/2011 *LN

NHTSA ODI #10417196

26,000 miles · Jun 2, 2011
Service Brakes, Electric

WE ARE A FIRST TIME CUSTOMER OF TOYOTA VEHICLE. WE BOUGHT A 2009 TOYOTA MATRIX S AWD (VIN: [XXX]) WITH 22K MILES FROM CALDWELL TOYOTA IN JULY 2010. THE CAR NOW HAS 26K MILES AND ALL BRAKES ARE BROKEN. THE CAR IS USED ON A DAILY BASIS BUT FOR VERY CLOSE DISTANCE. THE CAR WAS SUPPOSED TO BE CERTIFIED AND FULLY SERVICED AND R…

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WE ARE A FIRST TIME CUSTOMER OF TOYOTA VEHICLE. WE BOUGHT A 2009 TOYOTA MATRIX S AWD (VIN: [XXX]) WITH 22K MILES FROM CALDWELL TOYOTA IN JULY 2010. THE CAR NOW HAS 26K MILES AND ALL BRAKES ARE BROKEN. THE CAR IS USED ON A DAILY BASIS BUT FOR VERY CLOSE DISTANCE. THE CAR WAS SUPPOSED TO BE CERTIFIED AND FULLY SERVICED AND REPAIRED BY THE DEALER WHEN WE BOUGHT IT. THERE HAS BEEN LESS THAN 1 YEAR AND 4K MILES ON THE CAR SINCE WE BOUGHT IT FROM THE CALDWELL TOYOTA. WE FEEL STRONGLY THERE IS A QUALITY ISSUE WITH THE CAR AND WOULD LIKE TO HAVE IT EXAMINED AND REPAIRED WITH NO CHARGES TO US. BUT BOTH THE DEALER AND TOYOTA REFUSED TO DO SO. WE WOULD LIKE TO JUST HAVE A WRITTEN RECORD OF THIS ISSUE IN CASE THERE ARE MORE AND MORE FATAL ISSUES WITH THIS CAR. *TR

NHTSA ODI #10404192

25,000 miles · Apr 16, 2011
Vehicle Speed Control

WHILE DRIVING WITH THE CRUISE CONTROL ENGAGED AND TRAVELING IN THE RIGHT LANE ON AN INTERSTATE, I APPLIED THE BRAKES TO SLOW DOWN FROM 65 TO 55 AS I APPROACHED A TRUCK IN FRONT OF ME. THIS WAS DONE TO ALLOW A CAR IN THE PASSING LANE TO PASS ME. WHEN THAT CAR HAD PASSED, I RELEASED THE BREAK TO PASS THE TRUCK AHEAD OF ME AFTER HA…

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WHILE DRIVING WITH THE CRUISE CONTROL ENGAGED AND TRAVELING IN THE RIGHT LANE ON AN INTERSTATE, I APPLIED THE BRAKES TO SLOW DOWN FROM 65 TO 55 AS I APPROACHED A TRUCK IN FRONT OF ME. THIS WAS DONE TO ALLOW A CAR IN THE PASSING LANE TO PASS ME. WHEN THAT CAR HAD PASSED, I RELEASED THE BREAK TO PASS THE TRUCK AHEAD OF ME AFTER HAVING HAD THE BREAK APPLIED FOR 5 OR 6 SECONDS (FAR LONGER THAN NECESSARY FOR THE CRUISE CONTROL TO HAVE SHUT OFF.). WHEN I RELEASED THE BREAK, THE CRUISE CONTROL RE-INITIATED ITSELF AND THE VEHICLE RETURNED TO 65 MPH WITHOUT MY TOUCHING ANY FURTHER PEDALS. MY FEET WERE ON THE FLOOR AND THERE WERE NO FLOOR MATS NEAR THE PEDALS. THE CRUISE CONTROL ALONE WAS ACCELERATING THE CAR. *TR

NHTSA ODI #10396081

18,040 miles · Apr 8, 2011
Steering

TL*THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT STATED THAT THE POWER STEERING FAILED WITHOUT WARNING IMMEDIATELY AFTER THE VEHICLE WAS STARTED. THE STEERING LIGHT ILLUMINATED AND THE STEERING WHEEL WAS VERY HARD TO TURN TO THE LEFT OR RIGHT. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER; HOWEVER, WHEN HE MADE A …

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TL*THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT STATED THAT THE POWER STEERING FAILED WITHOUT WARNING IMMEDIATELY AFTER THE VEHICLE WAS STARTED. THE STEERING LIGHT ILLUMINATED AND THE STEERING WHEEL WAS VERY HARD TO TURN TO THE LEFT OR RIGHT. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE TO THE DEALER; HOWEVER, WHEN HE MADE A LEFT OR RIGHT TURN, IT WAS VERY DIFFICULT. THE CONTACT HAD TO USE THE OUTER LANE TO SAFELY MAKE A TURN. THE DEALER TOLD THE CONTACT THAT THE COMPUTERIZED POWER STEERING UNIT FAILED. THE FAILURE AND CURRENT MILEAGE WAS 18,040. UPDATED 05/05/11*LJ THE CONSUMER STATED ON APRIL 8, 2011 THE SAME DEFECTIVE POWER STEERING UNIT WAS PLACED IN THE VEHICLE AND FAILED. UPDATED 11/28/11

NHTSA ODI #10395279

19,000 miles · Mar 17, 2011
Vehicle Speed Control

TL*THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT STATED THAT WHILE DRIVING 55 MPH WITH THE CRUISE CONTROL ENGAGED, SHE CAME UPON A LARGE ROAD GRADER. SHE BRAKED TO SLOW DOWN, DISENGAGING THE CRUISE CONTROL. WHEN SHE COULD SAFELY PASS, SHE ACCELERATED QUICKLY TO GET AROUND ANOTHER VEHICLE. AFTER SHE PASSED THE VEHICLE, THE …

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TL*THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT STATED THAT WHILE DRIVING 55 MPH WITH THE CRUISE CONTROL ENGAGED, SHE CAME UPON A LARGE ROAD GRADER. SHE BRAKED TO SLOW DOWN, DISENGAGING THE CRUISE CONTROL. WHEN SHE COULD SAFELY PASS, SHE ACCELERATED QUICKLY TO GET AROUND ANOTHER VEHICLE. AFTER SHE PASSED THE VEHICLE, THE VEHICLE CONTINUED TO ACCELERATE VERY FAST, AFTER SHE REMOVED HER FOOT FROM THE ACCELERATOR AND APPLIED THE BRAKES TO SLOW THE VEHICLE DOWN, IT ACCELERATED OUT OF CONTROL. SHE RESPONDED BY CONTINUOUSLY PRESSING THE BRAKE PEDAL VERY HARD AND SHE ALSO PRESSED THE BUTTON TO TURN OFF THE CRUISE CONTROL. ALTHOUGH THE ENGINE WAS FIGHTING THE BRAKES, SHE MANAGED TO SLOW THE VEHICLE DOWN AND PULLED TO THE SIDE, PUT THE VEHICLE IN NEUTRAL, BUT THE ENGINE CONTINUED TO ROAR. THE CONTACT WAS ABLE TO TURN THE VEHICLE OFF. THE CONTACT INSPECTED THE MAT AND IT WAS NOT IN ANY POSITION TO HOLD THE ACCELERATOR DOWN. THE NEXT DAY, THE VEHICLE WAS INSPECTED, BUT NOTHING WAS FOUND. THE FAILURE AND CURRENT MILEAGE WAS 19,000. UPDATED 04/15/11*LJ UPDATED 11/28/11

NHTSA ODI #10390536

40,000 miles · Jan 21, 2011
Vehicle Speed Control

TL*THE CONTACT OWNS A 2009 TOYOTA MATRIX. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE ACCELERATED. THE CONTACT APPLIED PRESSURE TO THE BRAKE PEDAL AND FELT RESISTANCE TO STOP. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS REPAIRED PER RECALL NHTSA CAMPAIGN ID NUMBER: 10V023000 (VEHICLE SPEED CONTROL:ACCELERATOR PEDAL). THE FAIL…

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TL*THE CONTACT OWNS A 2009 TOYOTA MATRIX. WHILE STOPPED AT A TRAFFIC LIGHT, THE VEHICLE ACCELERATED. THE CONTACT APPLIED PRESSURE TO THE BRAKE PEDAL AND FELT RESISTANCE TO STOP. THE FAILURE OCCURRED TWICE. THE VEHICLE WAS REPAIRED PER RECALL NHTSA CAMPAIGN ID NUMBER: 10V023000 (VEHICLE SPEED CONTROL:ACCELERATOR PEDAL). THE FAILURE OCCURRED SIX MONTHS AFTER THE RECALL REPAIR. THE DEALER WAS CONTACTED AND STATED THAT THE MANUFACTURER NEEDED TO BE NOTIFIED. THE MANUFACTURER STATED THAT THEY WOULD PERFORM A TEST DRIVE AND CALL BACK TO SCHEDULE THE DATE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

NHTSA ODI #10378109

20,000 miles · Jan 10, 2011
Electrical SystemService Brakes, HydraulicStructure

I HAVE A 2009 TOYOTA MATRIX AND IT CONTINUES TO HAVE ISSUES. TOYOTA HAS NEVER SENT NOTIFICATION OF RECALLS AND THIS CAR HAS A FEW. WHEN I BRING IT UP TO THE DEALER THEY ACT AS IF I HAVE NO IDEA WHAT I AM TALKING ABOUT. MY TIRES NEED REPLACEMENT AT 20,000 MILES AND THE BRAKES GRIND WHEN STOPPING EVEN AFTER THEY WERE REPLACED AT …

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I HAVE A 2009 TOYOTA MATRIX AND IT CONTINUES TO HAVE ISSUES. TOYOTA HAS NEVER SENT NOTIFICATION OF RECALLS AND THIS CAR HAS A FEW. WHEN I BRING IT UP TO THE DEALER THEY ACT AS IF I HAVE NO IDEA WHAT I AM TALKING ABOUT. MY TIRES NEED REPLACEMENT AT 20,000 MILES AND THE BRAKES GRIND WHEN STOPPING EVEN AFTER THEY WERE REPLACED AT THE DEALERS EXPENSE AFTER THEY TOLD ME THERE WAS NOTHING WRONG WITH THEM TWICE! I HAD TO GO BACK TO THE DEALER 3 TIMES AS THE PARTS PEOPLE SENT THE WRONG PARTS TWICE!! THE TIRE WARNING LIGHT IS CONSTANTLY COMING ON EVEN THOUGH I HAVE HAD IT TO THE DEALERSHIP 3 TIMES AND THEY TELL ME NOTHING IS WRONG. I AM TOLD THAT THE CHANGE IN TEMPERATURE MAKES THE LIGHT COME ON. I AM TO THE POINT I AM GOING TO REPLACE THE TIRES AND BE DONE WITH IT. THE LAST THING I NEED IS A TIRE BLOW OUT ON THE INTERSTATE. THE ENGINE GETS SLUGGISH AND BOGS DOWN WHILE ON THE INTERSTATE AND THE INTERIOR FEATURES KEEP HAVING TO BE SLAMMED BACK INTO PLACE BECAUSE THEY COME OUT OF PLACE. I WAS TOLD BY A SALESMAN AT A CAR SHOW THAT IT HAPPENS WITH THE MATRIXS AND THEY DON'T KNOW WHY. EACH TRIP TO THE DEALERSHIP I AM TREATED AS A WOMAN WHO KNOWS NOTHING ABOUT CARS. MY FATHER IS A MECHANIC AND I KNOW MY WAY AROUND A CAR. COBB COUNTY TOYOTA IN KENNESAW, GEORGIA IS THE WORST DEALERSHIP. I AM GOING TO TRY ANOTHER DEALERSHIP OR JUST HEAD TO AN INDEPENDENT. I SAVED FOR 2 YEARS TO BUY IT AND NOW I FEEL VERY UPSET THAT TOYOTA CARES SO LITTLE ABOUT THE CUSTOMER. I UNDERSTAND THERE ARE A FEW MORE RECALLS OUT ON THE 2009 MATRIX, YET I HAVEN'T BEEN NOTIFIED OF THEM BY TOYOTA. WHEN I BROUGHT UP THE NEW RECALLS TO THE DEALER HE LOOKED SHOCKED AND TRIED TO TELL ME THAT WASN'T TRUE. WHY ARE NEW TOYOTA BUYERS GETTING FREE SERVICE WHEN OUR CARS ARE THE PROBLEM. I'M GOING BACK TO HONDA! TOYOTA USE TO BE GREAT. THE PRESIDENT OF THE COMPANY SHOULD BE ASHAMED AND COMMIT SEPPUKU OR AT LEAST PROVIDE CURRENT OWNERS FREE SERVICE TOO. *TR

NHTSA ODI #10375423

Mileage unknown · Dec 1, 2010
Vehicle Speed Control

2009 TOYOTA MATRIX. CONSUMER STATES PROBLEMS WITH VEHICLE THROTTLE *TGW THE CONSUMER STATED THE THROTTLE WAS OVERLY SENSITIVE UPON THE SLIGHTEST APPLICATION. THE CONSUMER STATED HIS WIFE BARELY AVOIDED AN ACCIDENT, WHEN THE VEHICLE SUDDENLY ACCELERATED. IN ORDER TO GET THE VEHICLE TO STOP, SHE TURNED OFF THE IGNITION. THE CONSU…

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2009 TOYOTA MATRIX. CONSUMER STATES PROBLEMS WITH VEHICLE THROTTLE *TGW THE CONSUMER STATED THE THROTTLE WAS OVERLY SENSITIVE UPON THE SLIGHTEST APPLICATION. THE CONSUMER STATED HIS WIFE BARELY AVOIDED AN ACCIDENT, WHEN THE VEHICLE SUDDENLY ACCELERATED. IN ORDER TO GET THE VEHICLE TO STOP, SHE TURNED OFF THE IGNITION. THE CONSUMER STATED THE UNWANTED ACCELERATION HAS OCCURRED ON SEVERAL OCCASIONS.

NHTSA ODI #10368936

35,037 miles · Nov 1, 2010
Engine And Engine Cooling

2009 TOYOTA MATRIX S STALLED WHILE STILL DRIVING, SOMETIMES AT HIGHWAY SPEEDS. BEEN DRIVING FOR ABOUT 30 MINUTES THEN SUDDENLY STALLS AND IS UNABLE TO RESTART. DEALER SAYS THEY CAN'T RECREATE OR FIND PROBLEM. MAY BE SAME PROBLEM WITH 2005-2008 MATRIX. *TR

NHTSA ODI #10363640

400 miles · Sep 29, 2010
Power Train

TL*THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT STATED THAT THE TRANSMISSION WOULD NOT ALLOW THE VEHICLE TO FREELY MOVE; IT SEEMED AS IF THE VEHICLE WAS IN THE NEUTRAL POSITION WHILE IT WAS ENGAGED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE DEALER STATED THAT ALL THE MODELS HAD THE FEATURE AND THERE WAS NOTH…

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TL*THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT STATED THAT THE TRANSMISSION WOULD NOT ALLOW THE VEHICLE TO FREELY MOVE; IT SEEMED AS IF THE VEHICLE WAS IN THE NEUTRAL POSITION WHILE IT WAS ENGAGED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE DEALER STATED THAT ALL THE MODELS HAD THE FEATURE AND THERE WAS NOTHING WRONG WITH THE TRANSMISSION. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE IN THE MATTER. THE CURRENT MILEAGE WAS 10,107. THE FAILURE MILEAGE WAS APPROXIMATELY 400.

NHTSA ODI #10358270

Official recalls

3

16V340000 · Air Bags:frontal:passenger Side:inflator Module

May 23, 2016

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2008-2011 Scion xB and Lexus IS F, 2009-2011 Toyota Corolla and Corolla Matrix, 2006-2011 Toyota Yaris, Lexus IS250 and Lexus IS350, 2010-2011 Toyota 4Runner, Lexus IS250C, Lexus IS350C and Lexus GX460, 2011 Sienna, 2007-2011 Lexus ES350, and 2009-2010 Pontiac Vibe vehicles, originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain model year 2008 Scion xB and Lexus IS F, 2007-2008 Toyota Yaris, 2006-2008 Lexus IS250 and Lexus IS350 and 2007-2008 Lexus ES350 vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles of these model years and models that were not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Consequence & remedy

Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

Remedy: Toyota will notify the Toyota and Lexus owners. General Motors will contact the Pontiac owners. Depending on the model, dealers will replace the passenger frontal air bag inflator or the air bag assembly, free of charge. The recall began on December 6, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for interim notification for this campaign are G1P (Toyota Zone A), G1R (Toyota Zone B), G2G (Lexus Zone A), and G2H (Lexus Zone B). Toyota's numbers for final remedy for this campaign are G0P (Toyota Zone A), G0R (Toyota Zone B), GLG (Lexus Zone A), and GLH (Lexus Zone B).

10V035000 · Equipment:other:labels

Feb 3, 2010

GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.

Consequence & remedy

Consequence: THIS DOES NOT MEET THE STANDARD REQUIREMENTS.

Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.

10V023000 · Vehicle Speed Control:accelerator Pedal

Jan 27, 2010

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008-2010 HIGHLANDER, MODEL YEAR 2009-2010 COROLLA, VENZA AND MATRIX PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT. THIS RECALL IS AN EXPANSION OF A CAMPAIGN OF 3.8 MILLION OTHER TOYOTA VEHICLES ANNOUNCED IN 2009 FOR THE SAME ISSUE (SEE 09V-388).

Consequence & remedy

Consequence: A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.

Remedy: TOYOTA WILL MODIFY OR REPLACE THE ACCELERATOR PEDALS ON THE SUBJECT VEHICLES. FLOOR SURFACE MODIFICATIONS ARE ALSO BEING CONSIDERED AND WILL BE INCLUDED FOR ANY MODEL FOR WHICH IT IS DEEMED APPROPRIATE. INITIALLY, DEALERS WILL BE INSTRUCTED ON HOW TO RESHAPE THE ACCELERATOR PEDAL FOR THE REPAIR. AS REPLACEMENT PARTS WITH THE SAME SHAPE AS THE MODIFIED PEDAL BECOME AVAILABLE, THEY WILL BE MADE AVAILABLE TO THE DEALERS FOR THE REPAIR. CUSTOMERS WHO HAVE HAD THE PEDAL RESHAPE REMEDY COMPLETED WILL HAVE THE OPPORTUNITY TO RECEIVE A NEW PEDAL IF THEY DESIRE, AFTER REPLACEMENT PEDALS BECOME AVAILABLE. IN ADDITION, TOYOTA WILL REPLACE ANY TOYOTA ALL-WEATHER FLOOR MAT IN A SUBJECT VEHICLE WITH A NEWLY DESIGNED MAT, FREE OF CHARGE. FOR THOSE CUSTOMERS WHO HAVE THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT BUT DO NOT NEED OR WANT THE NEWLY DESIGNED ALL-WEATHER FLOOR MAT, TOYOTA WILL RECOVER THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT AND REIMBURSE ITS PRICE. THE SAFETY RECALL BEGAN MARCH 30, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

EA21002 · Desiccated Air Bag Inflator Rupture

Opened Sep 17, 2021 · No close date supplied

Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Additional source detail variants (2)

Air Bags:frontal:driver Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.

Air Bags:frontal:passenger Side:inflator Module

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.