2009 Toyota Matrix

TL* THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT STATED THAT THREE WEEKS AFTER THE VEHICLE WAS PURCHASED SHE MADE A LEFT TURN, THE VEHICLE ACCELERATED AND CRASHED INTO ANOTHER VEHICLE. THE CONTACT WAS INJURED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AN AUTHORIZED DEALER WHO REPAIRED THE VEHICLE PER NHTSA CAMPAIGN ID NUMBER: 10V023000 (VEHICLE SPEED CONTROL: ACCELERATOR PEDAL); HOWEVER, THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT ADVISED THE MANUFACTURER THAT SHE WANTED TO REPLACE THE VEHICLE; HOWEVER, THEY WOULD NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 300 MILES AND THE CURRENT MILEAGE WAS APPROXIMATELY 4,000.

I WAS ATTEMPTING A LEFT TURN AND HAD BEGUN TO ACCELERATE BUT THEN DECIDED TO NOT TURN, I TOOK MY FOOT OFF THE GAS PEDAL AND IT CONTINUED TO ACCELERATE, I'M NOT SURE IF I WAS ABLE TO APPLY THE BRAKE AND GET ANY RESULTS OR NOT BECAUSE I WAS HIT BY ONCOMING TRAFFIC SUDDENLY. I WAS VERY CONFUSED BY THE INCIDENT, BECAUSE IT WAS NOT MY INTENT TO DRIVE FORWARD AND YET IT DID SO. I WAS ASSUMING THAT SINCE I HAD THE CAR SERVICED FOR THE RECALL ISSUES LAST MONTH, THE CAR WAS SAFE. WE HAVE ALSO HAD ISSUES WITH THE GAS PEDAL BEING NON RESPONSIVE WHEN IN CRUISE CONTROL MODE. IT HAD HAPPENED ONCE WHEN I HAD USED IT AND ONCE WHEN MY HUSBAND HAD USED IT, BUT WE HAD NO INCIDENTS FROM IT AND DISCONTINUED USING CRUISE CONTROL. THE CAR WAS TOWED TO THE CHEROKEE COUNTY (GA) TOYOTA COLLISION CENTER WHERE I TOLD THEM OF THE NON INTENDED ACCELERATION. THEY ASSURED ME THEY WOULD LOOK INTO IT, BUT ONLY AFTER REPAIRING THE BODY. AFTER THEY HAD DONE SO, THEY CALLED ME AND TOLD ME TO GENERATE A CASE AND GAVE ME THE NUMBER TO TOYOTA. I DID SO ON FRIDAY, APRIL 16TH. I HAVE NOT YET HEARD FROM THE CASE MANAGER, BUT AM CONCERNED AND FRIGHTENED OF THE VEHICLE AT THIS POINT. I HAVE A HEAD INJURY; A CONCUSSION AND A WRIST INJURY AS A RESULT OF THE ACCIDENT. THE RECALL SERVICE WORK WAS DONE AT CHEROKEE COUNTY TOYOTA IN GEORGIA WHERE I PURCHASED THE CAR. MY INSURANCE COMPANY WAS ALSO INFORMED OF THE ISSUE AND HAVE ASSURED ME THAT THEY WILL LOOK INTO THE ISSUE AND SEEK REPAYMENT FROM TOYOTA IF THEY ARE LIABLE FOR THE ACCIDENT. THE SERVICE MANAGER AND COLLISION CENTER GUY WHO IS HANDLING MY VEHICLE HAVE TOLD ME THAT IT IS MORE LIKELY THAT I WOULD BE "HIT BY LIGHTENING AND MAULED BY A BEAR ON THE SAME DAY" THAN IT IS THAT MY ACCIDENT WAS CAUSED BY A PROBLEMATIC OR UNINTENTIONAL ACCELERATION THAT IS A RESULT OF AN ISSUE WITH THE CAR. THEY ALSO TOLD ME THAT A COMPUTERIZED "TEST" WAS DONE AND THAT MY CAR IS OK, BUT THEN TOLD ME TO INITIATE A CASE WITH TOYOTA. *TR

TL*THE CONTACT OWNS A 2009 TOYOTA MATRIX. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A PARKED VEHICLE. THERE WERE NO INJURIES NOR WAS A POLICE REPORT FILED. THE FAILURE RECURRED WHILE THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH; THE VEHICLE SUDDENLY SURGED AS THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE ACCELERATOR PEDAL WAS REPAIRED, THE FLOOR MAT WAS REMOVED AND THE VEHICLE WAS RECALIBRATED. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000. THE CURRENT MILEAGE WAS APPROXIMATELY 35,000.

TL*THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED RAPIDLY AFTER SHE DEPRESSED THE ACCELERATOR PEDAL TO MAKE A LEFT TURN. THE VEHICLE CRASHED INTO ANOTHER VEHICE. THE AIR BAGS DID NOT DEPLOY. BOTH THE CONTACT AND DRIVER OF THE OTHER VEHICLE SUSTAINED NECK INJURIES; A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP WHERE IT WAS REPAIRED AT THE CONTACTS EXPENSE. THE MANUFACTURER CALLED THE CONTACT AND REQUESTED TO TAKE THE VEHICLE APART TO REPAIR THE PROBLEM. THE CONTACT WANTED REIMBURSEMENT FOR THE REPAIRS AND WANTED TO GIVE THE VEHICLE BACK ,AS SHE WAS STILL EXPERIENCING SUDDEN ACCELERATION INTERMITTENTLY. THE FAILURE MILEAGE WAS APPROXIMATELY 289. THE CURRENT MILEAGE WAS APPROXIMATELY 2,900.

IT IS REPORTED REGARDING THE TOYOTA SUDDEN ACCELERATION RECALL THAT FOR OWNERS WHO HAVE HAD THE FIRST ATTEMPT TO CORRECT THE PROBLEM (INSTALL METAL REINFORCEMENT BARS IN THE ACCELERATOR) AND THE ATTEMPT DID NOT WORK TOYOTA WOULD REPLACE THE ENTIRE ACCELERATOR ASSEMBLY AT THE VEHICLE OWNER'S REQUEST. I HAVE HAD PROBLEMS WITH THE UNINTENDED ACCELERATION, HAD THE FIRST REPAIR ATTEMPT COMPLETED AND I STILL HAVE THE PROBLEM. I CALLED MY LOCAL TOYOTA DEALER WHERE I PURCHASED THE VEHICLE AND WAS TOLD THAT TOYOTA WILL NOW REFUSE TO PERFORM THIS SECOND ATTEMPT UNTIL NEXT MONTH WHEN ANOTHER DIFFERENT TYPE OF "FIX" WILL BE SCHEDULED (SHAVING THE ACCELERATOR PEDAL). MY VEHICLE DOES NOT HAVE FLOOR MATS AND I FIND THIS EXCUSE UNACCEPTABLE. *TR

TL*THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING AT A TRAFFIC LIGHT. IN ORDER TO STOP THE VEHICLE FROM ACCELERATING, THE CONTACT HAD TO APPLY THE BRAKES AND SHIFT THE VEHICLE INTO NEUTRAL GEAR. PRIOR TO THE RECENT FAILURE, THE VEHICLE WAS TAKEN TO THE DEALER WHERE NHTSA RECALL # 10V023000, VEHICLE SPEED CONTROL, ACCELERATOR PEDAL WAS PERFORMED ON THE VEHICLE. THE VEHICLE IS CURRENTLY BEING DIAGNOSED BY THE DEALER. THERE ARE TWO OTHER PEOPLE THAT DRIVE THE VEHICLE AND THEY HAVE ALSO EXPERIENCED UNINTENDED ACCELERATION. THE APPROXIMATE FAILURE MILEAGE WAS 6,200 AND THE APPROXIMATE CURRENT MILEAGE WAS 6,200.

LTR FWD FM (NE) RE UNINTENDED SUDDEN ACCELERATION FROM OWNER OF A 2009 TOYOTA MATRIX INVOLVED IN AN AUTO ACCIDENT ON 1/13/2010, REPLY TO OMAHA, NE OFC. *TGW THE CONSUMER STATED HE REAR ENDED ANOTHER VEHICLE WHILE ATTEMPTING TO BRAKE, BUT INSTEAD THE VEHICLE CONTINUED TO ACCELERATE. THE CONSUMER STATED THE POLICE DID NOT WRITE UP POLICE REPORT. THE CONSUMER ALSO STATED THE AIR BAGS FAILED TO DEPLOY. UPON INSPECTION, IT WAS DETERMINED THE AIR BAG SENSORS WERE FRIED, PROBABLY WELL BEFORE THE ACCIDENT.

TL*THE CONTACT OWNS A 2009 TOYOTA MATRIX. WHILE DRIVING 30 MPH THE GAS PEDAL STUCK AND THE VEHICLE ACCELERATED. THE CONTACT APPLIED THE BRAKES AND THE EMERGENCY BRAKE AND THE VEHICLE DID NOT SLOW DOWN. THE VEHICLE CRASHED INTO THE CURB CAUSING DAMAGE TO THE UNDER CARRIAGE. THE AIR BAGS DEPLOYED AND THE CONTACT INJURED HER ARM. THE CONTACT HAS NOT CALLED THE MANUFACTURER AT THIS TIME. THE FAILURE MILEAGE WAS UNKNOWN.

I RECENTLY BOUGHT A 2010 TOYOTA CAMRY AND WAS NEVER CONTACTED BY THE DEALERSHIP OR TOYOTA ABOUT THE TWO RECALLS ON MY CAR. WHEN I CALLED THE DEALERSHIP TO MAKE AN APPOINTMENT TO FIX MY CAR, I WAS TOLD BY THE SERVICE PERSON THAT WHY DID I NEED TO FIX IT FOR, HE ACTED LIKE HE DIDN'T EVEN KNOW ABOUT THE RECALLS. THEY MADE ME WAIT TWO WEEKS FOR THE APPOINTMENT AND THEN HAD TO KEEP MY CAR FOR A WHOLE DAY. BEFORE THE 2010 CAMRY I HAD BOUGHT A 2009 MATRIX THROUGH ANOTHER DEALERSHIP AND I FINALLY THIS PAST WEEK RECEIVED A SAFETY RECALL ON THAT VEHICLE, WELL UNFORTUNATELY I DON'T HAVE THE CAR ANYMORE SINCE I HAD A CAR ACCIDENT IN MARCH OF 2009, WHERE I ALMOST LOST MY LIFE. HAD I KNOWN THE VEHICLE HAD ISSUES I WOULD HAVE IMMEDIATELY RETURNED THE CAR. I WENT THROUGH MONTHS OF PHYSICAL AGONY AND MEDICAL APPOINTMENTS AND TODAY I AM STILL NOT BETTER A YEAR LATER. I FEEL THAT I WAS BETRAYED BY TOYOTA NOT ONCE BUT TWICE. I WOULD NEVER BUY ANOTHER VEHICLE FROM TOYOTA. I FEEL THAT THE WAY THEY HANDLED THIS WHOLE RECALL SITUATION IS UNETHICAL. I COULD HAVE LOST MY LIFE AND NEVER KNOWN ABOUT THE CAR PROBLEMS. THEN I WATCH THE NEWS AND SEE THAT THERE HAS BEEN MANY DEATHS BECAUSE OF THIS AND I COULD HAVE BEEN ANOTHER STATISTIC. *TR

TL* THE CONTACT OWNS A 2009 TOYOTA MATRIX. THE CONTACT STATED THAT THEY NEVER HAD AN ACCELERATION PROBLEM UNTIL AFTER HAVING THE VEHICLE REPAIRED. WHILE PULLING OUT OF A PARKING SPACE, AND DRIVING 10 MPH, THE VEHICLE JERKED FORWARD AND THEN SETTLED DOWN. THE RPM JUMPED UP AND THEN WENT BACK DOWN. THE FAILURE MILEAGE WAS 28213 AND THE CURRENT MILEAGE WAS 28500.