Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 42 of 512 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Power Train. Review the 219 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Service Brakes. Review the 66 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Structure. Review the 51 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
16 crash reports4 fire reports12 injury reports
What owners actually said
512 reports
Mileage unknown · May 15, 2025
Power Train
The transmission started making a whirring and grinding noise so I took it into the mechanic who notified me that Toyota put out a TSB on this issue in February 2021. I leased this vehicle in April 2021 and it was never disclosed to me that I would experience a transmission issue down the line. At the end of my lease, I purchase…
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The transmission started making a whirring and grinding noise so I took it into the mechanic who notified me that Toyota put out a TSB on this issue in February 2021. I leased this vehicle in April 2021 and it was never disclosed to me that I would experience a transmission issue down the line. At the end of my lease, I purchased the vehicle and again it was never disclosed to me of this issue. I immediately took the car into the Toyota dealership where they heard the noise and confirmed it is the transmission defect that Toyota previously identified. I am ordered to bring my four minor children from Las Vegas to Los Angeles minimum once a month and my fear is getting stuck on the 15 freeway at 75 miles an hour in the heat of summer. This is a huge safety issue and this matter should have been a recall. I understand from the Toyota service manager that Toyota did not redesign the transmission so even if I get a new transmission it will experience this issue again. At $11,000 for a new transmission or $4500 for the extended warranty, it isn't right that the consumer is on the hook for a defect Toyota knew about and didn't disclose. This is auto fraud and negligent. A car is a hefty investment and Toyota took advantage of the public. They should be held accountable.
NHTSA ODI #11661175
Mileage unknown · May 12, 2025
Power Train
transmission failure at approximately 80,000 miles dealer has confirmed diagnosis and recommended replacement on-line forums indicate this is a recurring problem with this model engine noises began at approximately 78,000 miles
NHTSA ODI #11660347
Mileage unknown · May 10, 2025
Power Train
There is a known flaw with this car that the transmissions fail prematurely. There is a technical service bulletin (TSB0008-21) released 2 months before purchasing the car on this exact issue and we were not made aware before purchase. Toyota has not recalled these vehicles and this applies to a very select serial number range o…
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There is a known flaw with this car that the transmissions fail prematurely. There is a technical service bulletin (TSB0008-21) released 2 months before purchasing the car on this exact issue and we were not made aware before purchase. Toyota has not recalled these vehicles and this applies to a very select serial number range of transmissions implying a manufacturer defect even further. Now my car, with 68k miles, is expected to have a transmission replaced at full cost. There are many forums discussing this issue and I hope that more people come forward because this is clearly a defect in the design that Toyota should be responsible in fixing.
NHTSA ODI #11660134
Mileage unknown · May 9, 2025
Structure
Roof rails leak and allow water to enter the head liner and the air bags in the support arms of the cabin. Toyota has a Toyota Service Bulletin related to this but they and their dealers will not fix this. It would seem to be an issue if the air bags do not function as intended due to Toyota ignoring a manufacturing defect on …
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Roof rails leak and allow water to enter the head liner and the air bags in the support arms of the cabin. Toyota has a Toyota Service Bulletin related to this but they and their dealers will not fix this. It would seem to be an issue if the air bags do not function as intended due to Toyota ignoring a manufacturing defect on their vehicles.
NHTSA ODI #11659944
Mileage unknown · May 6, 2025
Power Train
Transmission was making a wine noise. Little grind but winey noise. Went away. Came back few min later at shifting and went away thank went home
NHTSA ODI #11659136
Mileage unknown · May 3, 2025
Power Train
Around 76k miles, a whining occurs upon accelerating. Hear ever so slightly in 1st gear. Gradually is more evident as the speed increases. At 78k I decided it was definitely getting louder and was concerned after researching and learning that MULTIPLE 2021 Highlanders have needed transmissions replaced. I brought it in to a mech…
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Around 76k miles, a whining occurs upon accelerating. Hear ever so slightly in 1st gear. Gradually is more evident as the speed increases. At 78k I decided it was definitely getting louder and was concerned after researching and learning that MULTIPLE 2021 Highlanders have needed transmissions replaced. I brought it in to a mechanic who searched for every possible problem, but ultimately came back to tell me it is my transmission failing.
NHTSA ODI #11658625
Mileage unknown · May 2, 2025
Power Train
Engine/Transmission 'whining' noise upon acceleration. We cannot drive it, three places said we shouldn't - it will only get worse, and eventually fail. No one knows when. My wife was driving on interstate when it firsts occurred, she couldn't get to the side fast enough. My wife feels unsafe driving it alone and with our young …
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Engine/Transmission 'whining' noise upon acceleration. We cannot drive it, three places said we shouldn't - it will only get worse, and eventually fail. No one knows when. My wife was driving on interstate when it firsts occurred, she couldn't get to the side fast enough. My wife feels unsafe driving it alone and with our young son. We are receiving very high quotes - despite the fact that they don't seem to be doing any real diagnostics. It seems to be a well known problem that only Toyota can address, as their design seems to have caused this dangerous problem and their supply chain issues seem to be common knowledge to many in the industry. Toyota service tells us at least a two month wait for a new transmission to arrive. Then three of four days to install. My wife feels very unsafe driving this vehicle knowing it could just stop operation at any time.
NHTSA ODI #11658464
Mileage unknown · Apr 30, 2025
Power Train
While driving the vehicle will wobble, shake and make grinding noises at lower speeds and at higher speeds.
NHTSA ODI #11657685
Mileage unknown · Apr 29, 2025
Power Train
The transmission has a whining noise caused by the front carrier pinion shafts. There is a TSB out for the transmission issue. Transmission has been inspected by a technician. No warnings - the noise was a warning I suppose. It first appeared in March 2025.
NHTSA ODI #11657416
Mileage unknown · Apr 28, 2025
Power Train
The transmission started to make a higher pitch sound when accelerating. We brought the vehicle in for evaluation @ 70,500 miles. We were advised the vehicle needed a new transmission for $ 9,900.00 Not even 4 years old, and Toyota Warrantee department said past the 60K drive train warranty so no support from them.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Highlander and Highlander Hybrid vehicles. The second-row seat backs may fail to lock into position during seat back adjustment.
Consequence & remedy
Consequence: A seat back that fails to lock may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy: Dealers will replace the return springs in the seat back recliner assemblies, free of charge. Owner letters were mailed September 9, 2026. This is a phased recall. Owners may contact Toyota’s customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB06 and 26TA06.
Southeast Toyota Distributors, LLC (SET) is recalling certain 2021-2024 Highlander vehicles. The 20-inch accessory tires with an insufficient load rating for the vehicle's Gross Axle Weight Rating (GAWR) were installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Consequence & remedy
Consequence: Tires with an insufficient load rating can be overloaded and fail, increasing the risk of a crash.
Remedy: SET will inspect and replace the tires and information placard, as necessary free of charge. Owner notification letters were mailed August 16, 2024. Owners may contact SET's customer service at 1-866-405-4226. SET's number for this recall is SET24A.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Consequence & remedy
Consequence: An air bag that does not deploy during a crash increases the risk of injury.
Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.
Consequence & remedy
Consequence: A detached front bumper cover can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2021 Toyota Highlander Problems, Complaints & Recalls | Skip That Year