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2021 Toyota Highlander

Owner reports · Recalls · Investigations

More warning signs than most Highlander years

Owner complaints for the 2021 Toyota Highlander are substantially higher than the model-year median of 186.5.

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When problems were reported

Mileage at the reported incident

Limited mileage data: 42 of 512 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 219 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Service Brakes. Review the 66 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Structure. Review the 51 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

16 crash reports4 fire reports12 injury reports

Power Train complaints

219 reports
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Mileage unknown · Oct 14, 2025
Power Train

Slipping and Whining transmission while driving in the Ozark mountains on [xxx]. I didn't feel I had full control of the vehicle. No warnings of any kind. Took the vehicle to Saint Charles Toyota service department on 10/2/25 where a bad transmission diagnosis was confirmed. Regards, [XXX] INFORMATION REDACTED PURSUANT TO THE …

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Slipping and Whining transmission while driving in the Ozark mountains on [xxx]. I didn't feel I had full control of the vehicle. No warnings of any kind. Took the vehicle to Saint Charles Toyota service department on 10/2/25 where a bad transmission diagnosis was confirmed. Regards, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI #11693466

Mileage unknown · Oct 8, 2025
Power Train

There is a known transmission issue with some 2021 Toyota Highlanders, Avalons, and Camrys. Toyota Bulletin T-SB-008-21 from February of 2021 states 'Some 2021 model year Avalon, Highlander, and Camry vehicles equipped with UA80E or UA80F transmissions may exhibit a whine or grind noise from the transmission. This condition may…

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There is a known transmission issue with some 2021 Toyota Highlanders, Avalons, and Camrys. Toyota Bulletin T-SB-008-21 from February of 2021 states 'Some 2021 model year Avalon, Highlander, and Camry vehicles equipped with UA80E or UA80F transmissions may exhibit a whine or grind noise from the transmission. This condition may be caused by an issue with the front carrier assembly pinion shafts'. I have a 2021 Highlander with 127,000 miles that started to show this whine noise. Local transmission shop confirms that a new transmission is needed. I am taking it to a local Toyota Dealer next week to confirm. I started a case online with Toyota USA, and since I'm over Warranty, they started that will not assist with reimbursement. My complaint is how came a recall was not done on this? Why did Toyota do nothing and now many of their customers with these vehicles face costly repairs ($7,000 - $12,000)? Toyota should at least reimburse their customers for some of the cost of the repair needed for this, even if out of warranty.

NHTSA ODI #11692118

Mileage unknown · Oct 8, 2025
Power Train

Transmission began producing a whine sound at 58k and slipped several times.. A transmission that slips could cause a wreck involving all passengers. Requires replacement. No warning lamps. Show some integrity Toyota and stand behind your products.

NHTSA ODI #11692041

Mileage unknown · Oct 7, 2025
Power Train

66,564 Miles, Transmission slipped and caused a delay in power, now it has a big high pitched whine and continues to do it. This looks to be a big problem across the board for 2021 Highlanders.

NHTSA ODI #11691844

Mileage unknown · Oct 6, 2025
Power Train

Winning sound coming from the transmission - upon seeking information online I was able to find a service bulletin from 2021 that addresses the issue - I see a large number of posts online with people having the same issue - the only solution is a transmission replacement - Toyota should be made to do a recall on these vehicles

NHTSA ODI #11691673

Mileage unknown · Oct 6, 2025
Power Train

Hearing a whining noise when I step on the gas pedal. The toyota dealership informed me I need a new transmission on a 4 year old vehicle with about 88,000 miles on it. Toyota said because there is no recall, they will not cover the replacement

NHTSA ODI #11691549

Mileage unknown · Sep 24, 2025
Power Train

Noticed 2021 Toyota highlander start whining around 85000 miles. Did some research on the sound and found that Toyota UA80F transmissions have all had the same issue and issued a tsb to their dealerships but not people who purchased the car. Warranty runs out and now you are on the hook for an 10k transmission replacement o…

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Noticed 2021 Toyota highlander start whining around 85000 miles. Did some research on the sound and found that Toyota UA80F transmissions have all had the same issue and issued a tsb to their dealerships but not people who purchased the car. Warranty runs out and now you are on the hook for an 10k transmission replacement or risk your car breaking down at any point on the road. Car was inspected today by Toyota to receive the quote to fix at 10400 with no discussion of possible remedies for their defective transmissions. The exact quote would be "that's not our problem, you have to take it up with Toyota office, bud". So now we have a ticking time bomb on the road with the only remedy to pay 10400 to replace a defected transmission that was covered in other recalls by the same company.

NHTSA ODI #11689359

Mileage unknown · Sep 15, 2025
Power Train

Making a whinnig noise while accelerating

NHTSA ODI #11687246

Mileage unknown · Sep 10, 2025
Power Train

Transmisson started whining and slipping at 61000 miles. 1k miles out of warrenty. Even though toyota has a service bulletin about knowing my exact year and serial number transmisson will go bad. No recall issued and they want 9k for a repair. Rick McGill toyota on alcoa highway knoxville tennensse diagnosed it.

NHTSA ODI #11686241

Mileage unknown · Sep 7, 2025
Power Train

Transmision is whining and stuttering or slipping gears

NHTSA ODI #11685578

Official recalls

4

26V128000 · Seats:mid/rear Assembly:recliner

Mar 5, 2026

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Highlander and Highlander Hybrid vehicles. The second-row seat backs may fail to lock into position during seat back adjustment.

Consequence & remedy

Consequence: A seat back that fails to lock may not properly restrain an occupant during a crash, increasing the risk of injury.

Remedy: Dealers will replace the return springs in the seat back recliner assemblies, free of charge. Owner letters were mailed September 9, 2026. This is a phased recall. Owners may contact Toyota’s customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB06 and 26TA06.

24V452000 · Tires

Jun 18, 2024

Southeast Toyota Distributors, LLC (SET) is recalling certain 2021-2024 Highlander vehicles. The 20-inch accessory tires with an insufficient load rating for the vehicle's Gross Axle Weight Rating (GAWR) were installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Consequence & remedy

Consequence: Tires with an insufficient load rating can be overloaded and fail, increasing the risk of a crash.

Remedy: SET will inspect and replace the tires and information placard, as necessary free of charge. Owner notification letters were mailed August 16, 2024. Owners may contact SET's customer service at 1-866-405-4226. SET's number for this recall is SET24A.

23V865000 · Air Bags:sensor:occupant Classification

Dec 20, 2023

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.

Consequence & remedy

Consequence: An air bag that does not deploy during a crash increases the risk of injury.

Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.

23V720000 · Structure:body:bumpers

Oct 26, 2023

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.

Consequence & remedy

Consequence: A detached front bumper cover can become a road hazard, increasing the risk of a crash.

Remedy: Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.