2021 Toyota Highlander

SINCE I HAVE OWNED THE 2021 HIGHLANDER, THE LOW FUEL WARNING LIGHT DOES NOT COME ON UNTIL NEARLY EMPTY. THIS HAS BEEN AN ISSUE SINCE DAY ONE. MY LAST TOYOTA THE LOW FUEL LIGHT TYPICALLY ILLUMINATED ON THE DASH AROUND 35 MILES DTE. I WAS RELIEVED TO SEE TOYOTA ISSUED A SPECIAL SERVICE CAMPAIGN (21TC05) ACKNOWLEDGING THE ISSUE... BUT IT DID NOTHING TO FIX THE PROBLEM!! I HAD THE REPROGAM SERVICE PERFORMED AND STILL, THE LIGHT AND DTE DID NOT IMPROVE OR CHANGE. THE LOW FUEL LIGHT DOES NOT COME ON UNTIL ABOUT 10 MILES DTE. AND I ONLY GET 16 MPG, SO THIS IS VERY LITTLE WARNING ESPECIALLY IF TRAVELING OR GAS STATIONS ARE NOT AVAILABLE IN A REASONABLE DISTANCE. BACK TO THE DRAWING BOARD TOYOTA!

My concern has to do with an inability to completely fill the gas tank in my 2021Toyota Highlander Hybrid XLE (AWD), and the gas tank capacity has worsened over time. I purchased the vehicle new from a Toyota dealer in Maryland in April 2021. Initially, I could fill the gas tank to almost full per the gas gauge. Over time, the amount of gas the tank can hold has decreased. As of early 2022, I can only fill the tank to just above 3/4 full per the gas gauge. Please note that when filling the tank at a gas station, I always stop filling when the gas pump shutoff switch activates (1st click) - I never "top off" the tank. It is certainly annoying to not get anywhere close to advertised range of the vehicle (the vehicle display shows a range just over 400 miles/tank versus an expected 600+ miles). However, my main concern is safety-related - I don’t trust my fuel gauge and fuel monitoring system, and as a result I fill the tank whenever I approach 1/2 full per the gas gauge. This is so I don't inadvertently run out of fuel. In Sept 2021, I took my vehicle to the Toyota dealer where I purchased it to report this fuel tank issue. The dealer's service department "verified [customer's] concern that the fuel pup clicks off before gas tank was full." The dealer also "created a TAS Case #xxx and with the information give was informed there is an active investigation by Toyota on this concern and there is no repair available at this time." Since then, the dealer has not reported anything new from Toyota USA (they said "we'll hear about any fix the day before you do.."). I called Toyota USA last Fall and also got no indication on an impeding fix. Bottom line - Toyota USA has been silent on the matter, although there is certainly lots of online chatter from other owners and mention of a lawsuit against Toyota. I am wondering if this issue is similar to what was noted (and finally fixed?) for Toyota's late model RAV4 hybrid vehicles.

Advertisement say make 35 mpg Is lie Car make 16 to 24 mpg ave not more than that I decide buy this car for save gas, and spend more that any v6, Toyota still a lot money and fake advertisement, and also the dealer charge $3,000 more of the price because they say there are not cars, I paid $ 55,000 + taxes super expensive car for lie at the costumers. I went to service to the dealer and they said, that it is not they problem, the car is like that, I hope you can help to return or change the car

Regarding brakes: There is an inconsistent involuntary brake pressure release occurring when slowing down via braking where the brakes let loose for about a second before applying again. This occurs with no change in pressure applied to the brake pedal. This is a dangerous situation, especially if in emergency braking situation. This has occurred multiple times over the 16k miles that it's been driven, but more recently. There is no consistency on the speeds it occurs at either. Regarding fuel: We are unable to fill fuel tank completely due to poor venting in gas tank, which could lead to spilled gas similar to overfill, causing a hazard. This vehicle has a 17.1 gallon fuel tank but we are only able to get 12-13 gallons upon fill-up at empty. Both of these issues have been reported to our local Toyota dealership, with no resolution.

I have a 2021 FWD Highlander Hybrid, running in ECO mode with just over 5K miles. I just had this problem happen this afternoon. Pulling into a parking spot at the grocery store. I was going pretty slow, almost stopped, and then the car engine revs and lurches forward. Thank goodness I had my foot on the brake, otherwise the car would of jumped the curb/parking block. Also, happened to me previously coming out of our neighborhood on to a busy street. I'm stopping at the stop sign, going pretty slow, and then all of a sudden the car engine revs and lurches forward. Quite frankly I consider this a huge safety concern. If my foot was not already on the brake the car would of moved forward into on coming traffic The car was just in for its 5K mile service at the Toyota Dealership, and there are no warning lamps or messages displayed when the problem occurs

I recently purchased new 2021 Toyota Highlander Hybrid Platinum AWD. The deciding factor was the range of 598 miles per fill-up on the advertised 17.1 gallon tank size. However the reality after many fillips is only about 14 gallons for maximum of 420 miiles range. I’ve gone to different gas stations in area and none of them would allow me to pump any further gas in than about 14 gallons. When I googled this issue I found that it is a very common issue among all owners of hybrid highlanders yet Toyota customer service won’t acknowledge this known and heavily reported issue. This is especially annoying when that range is the singular reason I decided to buy this brand/model over other brand/models I was comparing against. Please investigate this issue and make Toyota fix this issue through factory recall. Reference the 2019 Toyota Rav-4 Hybrid which also has this issue that Toyota has finally acknowledged and beginning to fix.

Upon attempting to engage the brakes, it was found that they did not work. Immediately thereafter, the car began an uncommanded full acceleration. The insurance company has totaled the car. Our safety as occupants was obviously at serious risk. The driver chose to take the car off the road rather than jeopardize the lives of others on the same road. The car plowed through boulders and trees, coming to rest upside down wedged between an earthen berm and a tree......suspended about 2 feet above the ground. There were no warnings prior to the incident. The car has been inspected by the insurance company, and has been authorized for inspection by the manufacturer. There were no serious injuries as a result of the accident. We were VERY lucky! Uncommanded acceleration without any control is a frightening event any time....but definitely in the vicinity of other vehicles full of families.

HIGHLANDER HAS SAME ISSUE AS THE 2019-2020 TOYOTA RAV4 FUEL ISSUE IDENTIFIED BY THE NHTSA: VEHICLE FUEL GAUGES DISPLAYING LESS THAN FULL AND/OR TOTAL FUEL DISPENSED IS LESS THAN EXPECTED, WHEN THE FUEL NOZZLE AUTOMATICALLY CLICKS OFF. NOTED THE 'DISTANCE TO EMPTY' SHOWN ON THE MULTI-INFORMATION DISPLAY IS LESS THAN EXPECTED. WHILE DRIVING, VEHICLE ABRUPTLY COMES CLOSE TO SHUTTING OFF BECAUSE GAUGES ARE INACCURATE. VEHICLE CANNOT BE DRIVEN TO THE FULL CAPACITY OF THE STATED RANGE. GAS TANK IS 17.1 GALLONS BUT VEHICLE CANNOT TAKE MORE THAN 12-13 GALLONS FROM EMPTY.