2019 Toyota Highlander

On Sunday, February 1st 2026 during sub-freezing temperatures The vehicle's 8-speed automatic transmission (UA80) experienced a complete mechanical failure while driving. This resulted in a sudden and total loss of vehicle propulsion, requiring the car to be towed. Prior to the failure, the vehicle's AWD system indicator light was illuminated. The failure was diagnosed by Alexandria Toyota on February 3rd of 2026 as a catastrophic internal transmission failure requiring full replacement of the transmission Assembly with cooler (see attached quote). This defect causes an unreasonable safety risk by potentially stranding the vehicle in moving traffic or causing a crash due to unexpected loss of power.

Transmission starting making a whining noise failing at 106,950 miles. Inspection by transmission shop shows issue related to UA80E/F transmissions. Concerns or increased inspection for transmission were never mentioned during prior maintenance with dealerships or any notices sent out to owners. No warnings or codes recorded on system ECO. •Toyota Tech Tip T TT 0410 •Bulletin T SB 0160 18 •Bulletin T SB 0008 21 •Bulletin T SB 0122 20 •Bulletin T SB 0087 23

1. What component or system failed or malfunctioned? System: Power Train: Automatic Transmission Specific Component: UA80 8-Speed Automatic Transmission (Internal Failure) Available for Inspection: Yes, the vehicle is currently available. 2. How was your safety or the safety of others put at risk? While merging onto the highway, the transmission failed to upshift, resulting in a sudden and unexpected loss of acceleration. The vehicle could not reach or maintain highway speeds (speed limit). This created an immediate hazard as I was unable to keep up with the flow of traffic, forcing me to make an emergency exit across multiple lanes while moving significantly slower than other vehicles. The loss of motive power increased the risk of a high-speed rear-end collision. 3. Has the problem been reproduced or confirmed by a dealer? Yes. The problem was confirmed by Heritage Toyota Service. The technicians confirmed an internal transmission failure. A secondary consultation with a transmission specialist (AAMCO) also identified the failure as a known mechanical defect common to this transmission model. 4. Has the vehicle been inspected by the manufacturer... or others? Yes, it has been inspected by the authorized Toyota Dealership listed above. I have also reported the issue to Toyota Brand Engagement (National), but a corporate field inspection (DSPM) has not yet been performed. 5. Were there any warning lamps... or other symptoms? Symptoms: A distinct whining noise from the engine/transmission area that increased with vehicle speed. Prior Events: The vehicle was taken to the dealer specifically for this noise. The dealer performed a fluid change and released the vehicle. The catastrophic failure (loss of power) occurred less than 24 hours after leaving the dealership. No dashboard warning lights illuminated prior to the loss of power.

Transmission failed catastrophically at 133,000 miles while vehicle was in operation at a busy intersection. Vehicle became immobilized and unable to move. Unable to safely exit vehicle due to traffic. Stranded for 60-90 minutes with multiple vehicles nearly striking the disabled vehicle, creating a serious safety hazard. Police were called but failed to show up. Prior to failure: Vehicle exhibited loud whining noise during initial startup that would sometimes lessen or stop. This symptom appeared sometime within the last 1,000 miles of operation. Toyota dealer service at 132k miles noted transmission fluid was "Ok" during routine maintenance. At 133k miles transmission failed catastrophically. Independent transmission service center reports burnt-smelling transmission fluid indicating severe thermal damage and transmission failure. Problem confirmed by two independent service centers. Transmission is available for inspection upon request. Vehicle is not drivable.

Vehicle experienced sudden loss of power and severe hesitation from a stop. Acceleration is extremely weak from approximately 0–20 mph, then returns to normal once moving. Traction control system automatically disables itself and check engine light illuminates. Vehicle feels unsafe when pulling into traffic or intersections due to delayed acceleration. Diagnostic trouble codes retrieved: P0740 (Torque Converter Clutch Actuator Stuck On), P0745 (Pressure Control Solenoid A Stuck Off), and P2713 (Pressure Control Solenoid D Stuck Off). Dealer recommended full transmission replacement costing over $11,000 at only 79,000 miles. Dealer stated this failure is common on this model. Similar failures have been reported by other owners of Toyota vehicles equipped with the UA80 8-speed automatic transmission. No recall currently exists for this issue. This condition presents a safety concern due to delayed acceleration when entering traffic and loss of traction control functionality. Vehicle is being driven minimally until repaired.

On Monday December 15, 2025 our transmission failed as we began to drive up a small grade in between two sets of railroad tracks at the intersection of Cary, Ushers and Coons Crossing Road in the county of Saratoga, NY. If it had failed on one of the two sets of tracks it may have endangered us. On December 17, 2025 Northway Toyota in Latham, NY diagnosed the transmission failure at their dealership. I had attached the appropriate documents. The only warning for failure was a whining sound a few days leading up to the failure, but we thought it was a normal sound from the engine which we have subsequently learned was a sign of a failing transmission as we investigated prior complaints from others.