2019 Toyota Highlander

Around Halloween 2025 my Toyota’s Transmission started slipping. I called a few places and no one except Toyota would address the issue except a local shop in [XXX] , Ridge Auto Repair who after checking out the vehicle said they can’t repair it because the parts are not available November 6th, 2025, The Shop LAG LLC was recommended to me by a family member, and they came to check out the Toyota, and they were convinced it was the Torque Converter and wanted $1300 to fix it. I paid them and after a few weeks they claimed it was the Transmission and wanted more money which they were paid. Weeks went by and no updates from them and they weren’t responding to my messages. When they finally responded they started saying the starter was bad, the differential, the fly wheel, etc, Again, we paid them more money, and again weeks went by without any updates. We paid a total of $9000.00 Their last attempt to fix the vehicle also failed and I’m left with a vehicle with no transmission, the entire front end taken apart and scattered all over my property and this was their last response. “Oh lord. So the original place we got the transmission from denied the warranty, but at the time it wasnt a problem we have insurance. So we summited a claim and thats why it was going to be shipped from another place. Well they kept telling me that it was coming this day then that day. I got a letter denying the claim Instead. I have tried to fight it, but they ended up dropping us after that. We are willing to install one in for free if your able to get your hands on one, because this whole ordeal has been a nightmare, but we got denied due to mileage with the claim. There was a difference in our timestamped pictures and the adress of where it went once it left. So they said it was driven on with a problem, because it was moved to there with a problem thats what they are denying my claims to fight it. I didn't want to say anything until it was final and we kne INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMA

My car all of a sudden has this sudden humming/high pitch sound. I had mechanic checked and he said coming from the transmission. I checked the Toyota forum and there's a widespread issues with their transmission. The issue started with the year 2017, These vehicles are equipped with the UA80F (AWD) and UA80E (FWD) 8-speed automatic transmissions. My 2019 is equipped with the UA80E. Toyota already recognized that they have problems with the transmission but only issued a recall for vehicles 2017-2018. They need to include Toyota highlander 2019.

This vehicle safety complaint is regarding my 2019 Toyota Highlander XLE, VIN [XXX] . A Toyota-authorized dealership, Sansone Toyota in Avenel, New Jersey, documented that the front driver axle is prone to freezing in the differential. This is a serious safety concern because if the axle seizes while the vehicle is in motion, it could cause sudden loss of control. This vehicle is used regularly as our family vehicle, including to transport our family of 6 with our young children. I am extremely concerned about continued operation of the vehicle while this documented condition remains unresolved. In addition to this safety-related axle issue, this vehicle has a broader history of serious mechanical problems. On May 13, 2022, after a recent service visit at DCH Brunswick Toyota, I reported that when I pressed the gas the vehicle was making an unusual noise like an old car, that the car delayed to speed when I pressed the gas, that I had to press the gas all the way in order for the car to move faster, and that it was not like this prior to service. At approximately 25,000 miles, I also asked that the brakes be checked because when we drove the vehicle and used the brakes, the car made a startling sound. In 2023, I also reported hard/heavy steering and jerking while driving. I reported transmission-related abnormal noises and drivability concerns while the vehicle was still within Toyota’s powertrain warranty period, but the condition was not properly diagnosed at that time. The transmission has since been confirmed by authorized Toyota dealerships to require full replacement. The vehicle also has a documented engine oil leak, leaking shock absorber, and prior recall history involving a stalling condition. I've filed this complaint with NHTSA due to the axle-related safety risk. Toyota is now on written notice of that condition. Mileage: approximately 101,000 Documenting safety issue: Sansone Toyota, Avenel, NJ Please review this potential safety defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION

Hi. I have a Toyota 2019 Highlander EXL. My problems is the transmission started to have the small whining noise every time I accelerates and I it's happened over 18 months ago and I didn't know that is the issues until I brought it to the Toyota Dealer for 75k maintenance. The Dealer has told me that the noise was abnormal and it's from the transmission and it's will cost me $13 K to replace with a new one. I believe in Toyota quality but now I will have to really think about it again for the next purchase ?. I don't understand why Toyota has known this issues because of many reported but never intend to fixed it. I'm not so happy with this . Please ask ToyoTa Corp to answer and do take the responsibility before someone is getting hurds Thanks Tom le

I own a 2019 Highlander at just barely over 55,000 miles. I began hearing a humming noise while accelerating and brought it into Toyota. They told me that bearings are worn in the transmission and I need a new transmission replacement, which will cost $11,569.21. I am shocked Toyota has not issued a recall and corrected this well-known issue. I am disappointed in Toyota, being a loyal customer over the years, if they can't guarantee quality or assist in the issue they know about, I will not trust Toyota again.

I am writing to you as a deeply loyal Toyota customer who is facing a distressing and financially significant situation with my 2019 Toyota Highlander. Our family has been committed Toyota owners for several decades. Over the years, we have owned a Toyota Corolla, Camry, and multiple Highlanders — and we currently drive two Toyota vehicles. We have consistently chosen Toyota over other brands because of the trust we place in your engineering, reliability, and the value Toyota stands behind. We even replaced all of our Honda vehicles with Toyotas because of that trust. We purchased our 2019 Toyota Highlander during the COVID-19 pandemic, paying above market value because we believed in the Toyota brand and its long-standing reputation for durability. We have never regretted that decision — until now. At approximately 95,000 miles, our Highlander began exhibiting a high-pitched humming noise and gear slippage. We brought the vehicle to our Toyota dealership, who diagnosed the issue as a complete transmission failure. The repair estimate provided was $17,000. We were also informed that this repair would not be covered under any existing warranty. We are not only shocked by the severity and cost of this failure on a well-maintained, 7-year-old vehicle — we are also deeply concerned by what we discovered in our research. There appear to be hundreds of complaints from other Toyota Highlander owners reporting the exact same transmission issue, across the same model years, suggesting this may be a widespread and systemic defect rather than an isolated incident. Given this context, we respectfully ask Toyota to consider the following: 1. A goodwill warranty exception or partial/full coverage of the transmission repair cost, in recognition of our long-standing loyalty and the apparent prevalence of this issue across multiple vehicles. 2. An acknowledgment of the reported pattern of transmission failures in the 2019 Highlander, and whether Toyota is investigating or plan