NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
216 reports54,000 miles · Jul 22, 2015
Electrical System
DRIVER DOOR LOCK QUICK WORKING. COULD ONLY UNLOCK WITH KEY OR BY CRAWLING OVER PASSENGER SEAT. TOOK TO DEALER AND WAS TOLD IT WAS ACTUATOR. THEY FIXED FOR ALMOST $600. LESS THAN MONTH LATER PASSENGER DOOR LOCK DID SAME THING. CALLED DEALER AND WAS TOLD I WOULD HAVE TO PAY TO GET IT FIXED. LET IT STAY THAT WAY UNTIL MAY 2015. LO…
Read full complaint
DRIVER DOOR LOCK QUICK WORKING. COULD ONLY UNLOCK WITH KEY OR BY CRAWLING OVER PASSENGER SEAT. TOOK TO DEALER AND WAS TOLD IT WAS ACTUATOR. THEY FIXED FOR ALMOST $600. LESS THAN MONTH LATER PASSENGER DOOR LOCK DID SAME THING. CALLED DEALER AND WAS TOLD I WOULD HAVE TO PAY TO GET IT FIXED. LET IT STAY THAT WAY UNTIL MAY 2015. LOCAL MECHANIC FIXED FOR LITTLE OVER $300. ABOUT 2 WEEKS LATER, DRIVER DOOR LOCK WILL NOT UNLOCK AT TIMES WHEN IT WILL NOT, THE KEY NOW WON'T WORK. HAVE TO CRAWL ACROSS PASSENGER SEAT TO UNLOCK I HAVE NUMEROUS COMPLAINTS ON INTERNET ABOUT THIS ISSUE. ACTUATORS NEED RECALLING BB
NHTSA ODI #10735907
74,000 miles · Jun 16, 2015
Electrical System
INFORMATION CENTER IS FLASHING OVERHEADLIGHTS, AUDIBLE WARNING BELL, VISUAL WARNING LIGHTS FLASH ON DRIVERS DISPLAY, UNABLE TO LOCK VEHICLE. THIS IS ALLL DUE TO THE TAILGATE REGISTERING AS OPEN WHEN IN FACT IT IS CLOSED. IF YOU UNPLUG THE SENSOR, IT WILL NOT ALLOW ACCESS INTO OR OUT OF THE REAR DOOR. IT HAS NOW STARTED TO NOT AL…
Read full complaint
INFORMATION CENTER IS FLASHING OVERHEADLIGHTS, AUDIBLE WARNING BELL, VISUAL WARNING LIGHTS FLASH ON DRIVERS DISPLAY, UNABLE TO LOCK VEHICLE. THIS IS ALLL DUE TO THE TAILGATE REGISTERING AS OPEN WHEN IN FACT IT IS CLOSED. IF YOU UNPLUG THE SENSOR, IT WILL NOT ALLOW ACCESS INTO OR OUT OF THE REAR DOOR. IT HAS NOW STARTED TO NOT ALLOW THE VEHICLE TO BE LOCKED - SAYING THERE IS A DOOR OPEN (REAR). IF YOU GO AROUND AND INDEPENDENTLY SLAM DOORS ONE AT A TIME AND THEN TRY TO LOCK WITH THE REMOTE AFTER EACH, IT WILL EVENTUALLY ALLOW U TO LOCK AFTER SLAMMING PASS FT. DOOR. THE IS A NOTABLE PROBLEM FOR THIS SERIES AND IS BECOMING QUITE PREVALENT . DEALER SAYS DON'T KNOW WHAT IS CAUSING IT. INDEPENDANT MECHANIC SAY IT IS DOOR ACTUATOR - WHICH IS EXTREMELY EXPENSIVE.
NHTSA ODI #10725569
Mileage unknown · May 24, 2015
Visibility/wiper
DRIVER SIDE SUN VISOR WON'T STAY IN UP POSITION. HANGS DOWN IN VISION LINE OF DRIVER TALLER THAN 5'. THE REPAIR WILL COST CLOSE TO $200!
NHTSA ODI #10721225
25,000 miles · May 18, 2015
Air Bags
TL* THE CONTACT OWNS A 2010 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE AIR BAG MODULE WAS FAULTY AND NEEDED TO BE R…
Read full complaint
TL* THE CONTACT OWNS A 2010 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE AIR BAG MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
NHTSA ODI #10717035
53,210 miles · Apr 1, 2015
Air BagsSeat BeltsStructureCrash
ACCIDENT OCCURRED IN SOUTHBOUND LANE OF I-95 AT THE DILLON, SC EXIT ON 6/14/14. NORTHBOUND TRAILER LOST A TIRE/RIM DUE TO MECHANICAL FAILURE AND IT CROSSED THE MEDIUM AND IMPACTED OUR VEHICLE BLOWING THREE (3) AIRBAGS. THIS MODEL AND YEAR DID NOT INITIALLY HAVE TAKATA AIRBAGS INSTALLED DURING PRODUCTION. IT IS UNKNOWN, TO DATE, …
Read full complaint
ACCIDENT OCCURRED IN SOUTHBOUND LANE OF I-95 AT THE DILLON, SC EXIT ON 6/14/14. NORTHBOUND TRAILER LOST A TIRE/RIM DUE TO MECHANICAL FAILURE AND IT CROSSED THE MEDIUM AND IMPACTED OUR VEHICLE BLOWING THREE (3) AIRBAGS. THIS MODEL AND YEAR DID NOT INITIALLY HAVE TAKATA AIRBAGS INSTALLED DURING PRODUCTION. IT IS UNKNOWN, TO DATE, WHETHER THE REPLACEMENT AIR BAGS INSTALLED BY GRIFFIN TOYOTA AT ROCKINGHAM, NC WHERE MANUFACTURED BY TAKATA AND POSE A DANGER TO OCCUPANTS IF ACTIVATED. THE TAKATA AIRBAG PROBLEM DID NOT GET PUBLIC ATTENTION UNTIL THE OCTOBER & NOVEMBER, 2014, TIMEFRAME. I CONTACTED GRIFFIN TOYOTA STATING MY CONCERN IN JANUARY, 2015 AND WAS TOLD THAT THERE WAS A POSSIBILITY THE REPLACEMENT WERE MANUFACTURED BY TAKATA AND COULD BE DEFECTIVE. I HAVE SUBSEQUENTLY CONTACTED TOYOTA CUSTOMER SERVICE AND REPORTED SAME (GIVEN CASE NUMBER [XXX]) AND THEM REFERRED ME TO THE LOCAL TOYOTA DEALERSHIP (CHARLES BARKER TOYOTA IN VIRGINIA BEACH, VA). THIS DEALERSHIP CONTINUES TO "STRUGGLE" TO GET THE INFORMATION FROM THE TOYOTA HEADQUARTERS IN CA TO DETERMINE WHETHER THE AIRBAGS SHOULD BE REPLACED (THAT IS, IF TAKATA REPLACEMENTS WERE INSTALLED AFTER THE WRECK) TO ENSURE THE OCCUPANTS SAFETY. PLEASE INVESTIGATE TO DETERMINE WHAT POTENTIALLY DEFECTIVE AIRBAGS (MANUFACTURED BY TAKATA) WERE INSTALLED IN THE JUNE-JULY 2014 TIMEFRAME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10703045
46,000 miles · Mar 27, 2015
Electrical System
IN JANUARY OF 2013, I TOOK MY HIGHLANDER INTO A DEALER'S SERVICE DEPARTMENT TO DIAGNOSE A PROBLEM WITH MY DRIVER'S SIDE FRONT AUTOMATIC LOCK, WHICH HAD COMPLETELY STOPPED WORKING AT AROUND 46,000 MILES. THIS MEANS I HAD TO PHYSICALLY PRESS THE LOCK AS NOT EVEN THE KEY WOULD WORK. I HAD TO OPEN THE PASSENGER SIDE DOOR, CRAWL ACRO…
Read full complaint
IN JANUARY OF 2013, I TOOK MY HIGHLANDER INTO A DEALER'S SERVICE DEPARTMENT TO DIAGNOSE A PROBLEM WITH MY DRIVER'S SIDE FRONT AUTOMATIC LOCK, WHICH HAD COMPLETELY STOPPED WORKING AT AROUND 46,000 MILES. THIS MEANS I HAD TO PHYSICALLY PRESS THE LOCK AS NOT EVEN THE KEY WOULD WORK. I HAD TO OPEN THE PASSENGER SIDE DOOR, CRAWL ACROSS THE SEAT, & UNLOCK THE DRIVER'S SIDE DOOR IN ORDER TO GET IN MY CAR. I WAS TOLD BY THE DEALER THAT THE PROBLEM WAS THE DOOR LOCK ACTUATOR, WHICH WENT OUT, & IT WAS NO LONGER UNDER WARRANTY. RATHER THAN PAYING $575 AT THE DEALER, I FOUND A MECHANIC THAT ORDERED THE PART & REPLACED THE ACTUATOR FOR LESS THAN $400. LESS THAN THREE MONTHS LATER, AT JUST OVER 50,000 MILES & ONLY 2.5 YEARS OF OWNING THE CAR, THE FRONT PASSENGER SIDE ACTUATOR WENT OUT. NEEDLESS TO SAY, I HAD SOME WORDS WITH THE DEALER, & THEY AGREED TO DO A ONE-TIME "COURTESY" FIX, REPLACING IT AT NO COST. OVER THE NEXT FEW MONTHS, BOTH OF THE REAR DOOR ACTUATORS WENT OUT. NOT WANTING TO SPEND $800+ TO REPLACE THE ACTUATORS, I DECIDED TO LIVE WITH RISK & ANNOYANCE THIS CAUSED, HOPING THERE'D SOON BE A RECALL. WELL, HERE WE ARE IN MARCH 2015, & AT 87,000 MILES, GUESS WHAT? THE FRONT DRIVER'S SIDE ACTUATOR IS GOING OUT AGAIN. SEARCHING THE WEB FOR THIS ISSUE, I FOUND HUNDREDS OF SIMILAR COMPLAINTS FROM OTHER TOYOTA OWNERS, OVER A VARIETY OF MODELS & YEARS. THIS IS A HUGE SAFETY ISSUE & TOYOTA NEEDS TO RECALL ALL AFFECTED VEHICLES. I CAN COME UP WITH AT LEAST A DOZEN SCENARIOS WHERE THIS ISSUE COULD CAUSE SERIOUS HARM TO THE CAR'S OCCUPANTS. IF I CAN'T GET TO MY CHILD IN THE BACK SEAT BECAUSE I'VE BEEN IN A WRECK & DOOR IS LOCKED; IF I AM CAR-JACKED B/C THE DOOR WOULDN'T LOCK; IF I HAVE TO ENTER THROUGH THE PASSENGER'S SIDE TO UNLOCK MY DOOR AND X/Y/Z HAPPENS... I'VE ALREADY LOCKED MYSELF OUT DUE TO THIS ISSUE (CAR THINKS DOORS ARE UNLOCKED & WON'T WARN ME MY KEYS ARE INSIDE)! HELP! *TR
NHTSA ODI #10702118
30,000 miles · Mar 26, 2015
Visibility
THE VISOR IS DEFECTIVE AND GETS STUCK IN A 45 DEGREE ANGLE POSITION. A WARRANTY REPAIR WAS MADE, BUT IT HAPPENED A SECOND TIME OUTSIDE OF WARRANTY. ALSO, THE PASSENGER SIDE VISOR DEVELOPED THE SAME PROBLEM, ALSO OUTSIDE OF WARRANTY. BASED ON THE POSITION OF THE VISOR AT A 45 DEGREE ANGLE, IF THERE'S AN ACCIDENT THE HEAD OF THE D…
Read full complaint
THE VISOR IS DEFECTIVE AND GETS STUCK IN A 45 DEGREE ANGLE POSITION. A WARRANTY REPAIR WAS MADE, BUT IT HAPPENED A SECOND TIME OUTSIDE OF WARRANTY. ALSO, THE PASSENGER SIDE VISOR DEVELOPED THE SAME PROBLEM, ALSO OUTSIDE OF WARRANTY. BASED ON THE POSITION OF THE VISOR AT A 45 DEGREE ANGLE, IF THERE'S AN ACCIDENT THE HEAD OF THE DRIVER OR PASSENGER WILL GO RIGHT INTO THE BRIM OF THE VISOR. THIS IS OBVIOUSLY VERY DANGEROUS AND SHOULD BE ADDRESSED BY TOYOTA. I BELIEVE TOYOTA NEEDS TO ISSUE A RECALL IMMEDIATELY BEFORE SOMEONE GETS SERIOUSLY INJURED OR WORSE. *TR
NHTSA ODI #10701878
77,000 miles · Mar 6, 2015
Structure
THE TAILGATE HATCH WAS UNABLE TO OPEN BY ELECTRONIC PUSH BOTTOM OR MANUALLY. SEEING THE TOYOTA DEALERSHIP THE CAUSE WAS A FAULTY ENGINEERING DESIGN TO THE TAILGATE BYTOYOTA. THE HINGE MECHANICS TO OPEN THE REAR HATCH DUE TO THE WEIGHT OF THE DOOR AND USE CAUSE ALIGMENT ISSUES AND THEREFORE, THE GATE OR WINDOW CANNOT OPEN PROPE…
Read full complaint
THE TAILGATE HATCH WAS UNABLE TO OPEN BY ELECTRONIC PUSH BOTTOM OR MANUALLY. SEEING THE TOYOTA DEALERSHIP THE CAUSE WAS A FAULTY ENGINEERING DESIGN TO THE TAILGATE BYTOYOTA. THE HINGE MECHANICS TO OPEN THE REAR HATCH DUE TO THE WEIGHT OF THE DOOR AND USE CAUSE ALIGMENT ISSUES AND THEREFORE, THE GATE OR WINDOW CANNOT OPEN PROPERLY. TO FIX PROPERLY A NEW DOOR AND HINGE SYSTEM WERE PUT ON WITH NO GUARANTEES THAT IT WON'T HAPPEN AGAIN. A VERY EXPENSIVE FIX BY THE OWNER. LOOKING INTO THIS PROBLEM MANY CONSUMERS WITH THIS HIGHLANDER HAVE EXPERIENCED THE SAME PROBLEM. TOYOTA HAS REENGINEERED ITS NEWER MODELS TO CORRECT THE PROBLEM. IN AN EMERGENCY TO GET PEOPLE OUT OF THE 3RD ROW SEAT WITH THE DOOR STUCK IS A SAFETY ISSUE. TOYOTA SHOULD HAVE A RECALL TO FIX THE PROBLEM AS WELL AS REIMBURSE THE OWNERS WHO HAVE HAD TO DEAL WITH THESE OUT OF POCKET EXPENSES. *TR
NHTSA ODI #10692491
3,000 miles · Jan 27, 2015
Engine
TL* THE CONTACT OWNS A 2010 TOYOTA HIGHLANDER. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.
NHTSA ODI #10679333
59,100 miles · Jan 21, 2015
Fuel/propulsion SystemService BrakesVehicle Speed ControlCrash
I WAS BACKING OUT OF A PARKING SPACE AT A TACO BELL WHEN I NOTICED A CAR COMING SO I DECIDED TO STOP AND PULL BACK INTO MY PARKING SPACE TO LET IT PASS. WHEN I STEPPED ON THE BRAKE MY CAR SUDDENLY ACCELERATED IN REVERSE AND I STEPPED ON THE BRAKE AGAIN, BUT MY CAR CONTINUED TO ACCELERATE. I TURNED MY CAR TO AVOID HITTING THE CAR…
Read full complaint
I WAS BACKING OUT OF A PARKING SPACE AT A TACO BELL WHEN I NOTICED A CAR COMING SO I DECIDED TO STOP AND PULL BACK INTO MY PARKING SPACE TO LET IT PASS. WHEN I STEPPED ON THE BRAKE MY CAR SUDDENLY ACCELERATED IN REVERSE AND I STEPPED ON THE BRAKE AGAIN, BUT MY CAR CONTINUED TO ACCELERATE. I TURNED MY CAR TO AVOID HITTING THE CAR AND ANY OTHER CARS THAT MAY HAVE BEEN BEHIND ME. MY CAR CONTINUED TO ACCELERATE AND JUMPED A CURB, CROSSED OVER A SIDEWALK AND ONTO A LAWN AREA BEHIND TACO BELL. I STEPPED ON THE BRAKE AGAIN TRYING TO GET MY CAR TO STOP. I TURNED MY WHEELS TO KEEP FROM GOING INTO THE DRIVE UP LANE AND FINALLY GOT MY CAR TO STOP. *TR
NHTSA ODI #10678169
Official recalls
10Jun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
Consequence & remedy
Consequence: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
Remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
Oct 22, 2015
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
Consequence & remedy
Consequence: If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Remedy: Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
Nov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Consequence & remedy
Consequence: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Remedy: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
Apr 9, 2014
Toyota is recalling certain model year 2006-2008 RAV4, 2006-2010 Yaris, 2008-2010 Highlander, and 2009-2010 Tacoma, Corolla, Corolla Matrix and General Motors Pontiac Vibe vehicles. In the affected vehicles, the steering column assembly contains electrical connections to the driver's airbag module housed in a spiral cable assembly, which includes a Flexible Flat Cable (FFC). Due to the shape and location of the FFC's retainer, the FFC could become damaged when the steering wheel is turned.
Consequence & remedy
Consequence: If the FFC is damaged, connectivity to the driver's air bag module could be lost and the air bag deactivated. The failure of the driver's air bag to deploy in the event of a crash that typically necessitates deployment increases the risk of injury to the driver.
Remedy: Toyota will notify the Toyota vehicle owners, and General Motors will notify the Pontiac Vibe owners. Toyota sent owners an interim notification letter in May 2014 to advise owners of the recall. Toyota will mail owners a second letter when remedy parts are available. General Motors sent Pontiac Vibe owners an Interim letter on June 20, 2014 notifying them that parts are currently unavailable. General Motors sent notices to the Pontiac Vibe owners on September 15, 2014, that a remedy is available. The recall began on October 27, 2014. Owners may contact Toyota at 1-800-331-4331. Owners may contact General Motors at 1-800-762-2737.
Apr 9, 2013
Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."
Consequence & remedy
Consequence: An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
Remedy: Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Jan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence & remedy
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Additional source detail variants (2)
Seats
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Air Bags:frontal:sensor/control MODULE-INACTIVE
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Feb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
Feb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
Jan 27, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008-2010 HIGHLANDER, MODEL YEAR 2009-2010 COROLLA, VENZA AND MATRIX PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT. THIS RECALL IS AN EXPANSION OF A CAMPAIGN OF 3.8 MILLION OTHER TOYOTA VEHICLES ANNOUNCED IN 2009 FOR THE SAME ISSUE (SEE 09V-388).
Consequence & remedy
Consequence: A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
Remedy: TOYOTA WILL MODIFY OR REPLACE THE ACCELERATOR PEDALS ON THE SUBJECT VEHICLES. FLOOR SURFACE MODIFICATIONS ARE ALSO BEING CONSIDERED AND WILL BE INCLUDED FOR ANY MODEL FOR WHICH IT IS DEEMED APPROPRIATE. INITIALLY, DEALERS WILL BE INSTRUCTED ON HOW TO RESHAPE THE ACCELERATOR PEDAL FOR THE REPAIR. AS REPLACEMENT PARTS WITH THE SAME SHAPE AS THE MODIFIED PEDAL BECOME AVAILABLE, THEY WILL BE MADE AVAILABLE TO THE DEALERS FOR THE REPAIR. CUSTOMERS WHO HAVE HAD THE PEDAL RESHAPE REMEDY COMPLETED WILL HAVE THE OPPORTUNITY TO RECEIVE A NEW PEDAL IF THEY DESIRE, AFTER REPLACEMENT PEDALS BECOME AVAILABLE. IN ADDITION, TOYOTA WILL REPLACE ANY TOYOTA ALL-WEATHER FLOOR MAT IN A SUBJECT VEHICLE WITH A NEWLY DESIGNED MAT, FREE OF CHARGE. FOR THOSE CUSTOMERS WHO HAVE THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT BUT DO NOT NEED OR WANT THE NEWLY DESIGNED ALL-WEATHER FLOOR MAT, TOYOTA WILL RECOVER THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT AND REIMBURSE ITS PRICE. THE SAFETY RECALL BEGAN MARCH 30, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Jan 21, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 AVALON, MODEL YEAR 2007-2010 CAMRY, MODEL YEAR 2009-2010 COROLLA, COROLLA MATRIX, RAV4, MODEL YEAR 2010 HIGHLANDER, MODEL YEAR 2008-2010 SEQUOIA, AND MODEL YEAR 2007-2010 TUNDRA VEHICLES. DUE TO THE MANNER IN WHICH THE FRICTION LEVER INTERACTS WITH THE SLIDING SURFACE OF THE ACCELERATOR PEDAL INSIDE THE PEDAL SENSOR ASSEMBLY, THE SLIDING SURFACE OF THE LEVER MAY BECOME SMOOTH DURING VEHICLE OPERATION. IN THIS CONDITION, IF CONDENSATION OCCURS ON THE SURFACE, AS MAY OCCUR FROM HEATER OPERATION (WITHOUT A/C) WHEN THE PEDAL ASSEMBLY IS COLD, THE FRICTION WHEN THE ACCELERATOR PEDAL IS OPERATED MAY INCREASE, WHICH MAY RESULT IN THE ACCELERATOR PEDAL BECOMING HARDER TO DEPRESS, SLOWER TO RETURN, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION.
Consequence & remedy
Consequence: THE ACCELERATOR PEDAL MAY BECOME HARD TO DEPRESS, SLOW TO RETURN TO IDLE, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A REINFORCEMENT BAR IN THE ACCELERATOR PEDAL WHICH WILL ALLOW THE PEDAL TO OPERATE SMOOTHLY. GM WILL NOTIFY OWNERS FOR THE PONTIAC VIBE PLEASE SEE 10V-018. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON FEBRUARY 5, 2010 AND WILL BE COMPLETED ON MARCH 15, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA18006 · Steering Column Separation
Opened Nov 16, 2018 · Closed Apr 2, 2024
Status: closed (inferred from source dates) · Steering; Steering:column
On November 16, 2018, the Office of Defects Investigation (ODI) opened an Engineering Analysis (EA18-006) as an upgrade to a Preliminary Evaluation (PE18-005). The investigation focused on allegations of steering wheel separation from the lower steering column after using the tilt and/or telescoping mechanism. Given the separation occurring when operating the tilt and/or telescoping function and failure of both shear capsules to maintain the lower steering column mounting position, potential for shear capsule damage in the known failures due to collisions, the overall low rate of occurrence, and the updated manufacturer documentation, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists. The agency reserves right to take further action if warranted by the circumstances. A detailed summary of the investigation is attached to this closing resume. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (2)
Steering:column
On November 16, 2018, the Office of Defects Investigation (ODI) opened an Engineering Analysis (EA18-006) as an upgrade to a Preliminary Evaluation (PE18-005). The investigation focused on allegations of steering wheel separation from the lower steering column after using the tilt and/or telescoping mechanism. Given the separation occurring when operating the tilt and/or telescoping function and failure of both shear capsules to maintain the lower steering column mounting position, potential for shear capsule damage in the known failures due to collisions, the overall low rate of occurrence, and the updated manufacturer documentation, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists. The agency reserves right to take further action if warranted by the circumstances. A detailed summary of the investigation is attached to this closing resume. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Steering
On November 16, 2018, the Office of Defects Investigation (ODI) opened an Engineering Analysis (EA18-006) as an upgrade to a Preliminary Evaluation (PE18-005). The investigation focused on allegations of steering wheel separation from the lower steering column after using the tilt and/or telescoping mechanism. Given the separation occurring when operating the tilt and/or telescoping function and failure of both shear capsules to maintain the lower steering column mounting position, potential for shear capsule damage in the known failures due to collisions, the overall low rate of occurrence, and the updated manufacturer documentation, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists. The agency reserves right to take further action if warranted by the circumstances. A detailed summary of the investigation is attached to this closing resume. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
PE18005 · Upper Steering Column Separation
Opened May 4, 2018 · Closed Nov 20, 2018
Status: closed (inferred from source dates) · Steering; Steering:column
On May 4, 2018, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE18-005 to investigate three allegations of steering column separation for Model Year (MY) 2008 through 2013 Toyota Highlander vehicles. Two (2) of the 3 complaints were received by ODI in April 2018 and occurred while the vehicle was in motion. Since opening PE18-005, one (1) additional VOQ involving steering column separation has been received. This incident occurred while the vehicle was stationary.As part of PE18-005, ODI examined the field data, warranty data, and relevant technical information submitted by Toyota in response to the PE18-005 information request letter. Ten (10) additional incidents of steering column separation were identified. Four (4) of these instances occurred while driving. During PE18-005, ODI confirmed that the steering columns in the subject vehicles are equipped with breakaway capsules that are designed to collapse/shear during certain types of vehicle collisions. This design feature aims to reduce driver injury severity from impact with the steering wheel in frontal vehicle collisions. There is no direct method for detecting when the capsules in the subject vehicles have sheared. If the driver operates the tilt/telescoping feature after the breakaway capsules have separated, the steering column may drop out of position and could subsequently detach entirely from the rest of the steering assembly. Loss of steering while driving may cause a loss of vehicle control, which could lead to a vehicle crash.To date, ODI has identified 14 incidents involving complete steering column separation, 6 of which occurred while driving. One of these incidents involved a minor crash. Additionally, there have been 16 events where the steering column dropped from the dashboard mounting brackets, but column separation did not occur. Four of these incidents happened while driving. Of these 30 total separation/drop incidents, 5 of the vehicles have evidence of minor collision repairs months or years prior to the steering column failure.This investigation has been upgraded an to Engineering Analysis (EA18-006) in order to 1) conduct a more detailed analysis of the conditions that may cause the steering column breakaway capsules to separate and 2) assess factors that may contribute to the problem of failing to detect and repair breakaway capsules after they have separated. Toyota has recently revised their repair manual and issued a Collision Repair Information Bulletin to help address the second concern.The VOQs associated with this investigation can be viewed at www.NHTSA.gov under the following ODI complaint numbers: 11141761, 11083623, 11083280, 10888043.
Additional source detail variants (2)
Steering:column
On May 4, 2018, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE18-005 to investigate three allegations of steering column separation for Model Year (MY) 2008 through 2013 Toyota Highlander vehicles. Two (2) of the 3 complaints were received by ODI in April 2018 and occurred while the vehicle was in motion. Since opening PE18-005, one (1) additional VOQ involving steering column separation has been received. This incident occurred while the vehicle was stationary.As part of PE18-005, ODI examined the field data, warranty data, and relevant technical information submitted by Toyota in response to the PE18-005 information request letter. Ten (10) additional incidents of steering column separation were identified. Four (4) of these instances occurred while driving. During PE18-005, ODI confirmed that the steering columns in the subject vehicles are equipped with breakaway capsules that are designed to collapse/shear during certain types of vehicle collisions. This design feature aims to reduce driver injury severity from impact with the steering wheel in frontal vehicle collisions. There is no direct method for detecting when the capsules in the subject vehicles have sheared. If the driver operates the tilt/telescoping feature after the breakaway capsules have separated, the steering column may drop out of position and could subsequently detach entirely from the rest of the steering assembly. Loss of steering while driving may cause a loss of vehicle control, which could lead to a vehicle crash.To date, ODI has identified 14 incidents involving complete steering column separation, 6 of which occurred while driving. One of these incidents involved a minor crash. Additionally, there have been 16 events where the steering column dropped from the dashboard mounting brackets, but column separation did not occur. Four of these incidents happened while driving. Of these 30 total separation/drop incidents, 5 of the vehicles have evidence of minor collision repairs months or years prior to the steering column failure.This investigation has been upgraded an to Engineering Analysis (EA18-006) in order to 1) conduct a more detailed analysis of the conditions that may cause the steering column breakaway capsules to separate and 2) assess factors that may contribute to the problem of failing to detect and repair breakaway capsules after they have separated. Toyota has recently revised their repair manual and issued a Collision Repair Information Bulletin to help address the second concern.The VOQs associated with this investigation can be viewed at www.NHTSA.gov under the following ODI complaint numbers: 11141761, 11083623, 11083280, 10888043.
Steering
On May 4, 2018, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE18-005 to investigate three allegations of steering column separation for Model Year (MY) 2008 through 2013 Toyota Highlander vehicles. Two (2) of the 3 complaints were received by ODI in April 2018 and occurred while the vehicle was in motion. Since opening PE18-005, one (1) additional VOQ involving steering column separation has been received. This incident occurred while the vehicle was stationary.As part of PE18-005, ODI examined the field data, warranty data, and relevant technical information submitted by Toyota in response to the PE18-005 information request letter. Ten (10) additional incidents of steering column separation were identified. Four (4) of these instances occurred while driving. During PE18-005, ODI confirmed that the steering columns in the subject vehicles are equipped with breakaway capsules that are designed to collapse/shear during certain types of vehicle collisions. This design feature aims to reduce driver injury severity from impact with the steering wheel in frontal vehicle collisions. There is no direct method for detecting when the capsules in the subject vehicles have sheared. If the driver operates the tilt/telescoping feature after the breakaway capsules have separated, the steering column may drop out of position and could subsequently detach entirely from the rest of the steering assembly. Loss of steering while driving may cause a loss of vehicle control, which could lead to a vehicle crash.To date, ODI has identified 14 incidents involving complete steering column separation, 6 of which occurred while driving. One of these incidents involved a minor crash. Additionally, there have been 16 events where the steering column dropped from the dashboard mounting brackets, but column separation did not occur. Four of these incidents happened while driving. Of these 30 total separation/drop incidents, 5 of the vehicles have evidence of minor collision repairs months or years prior to the steering column failure.This investigation has been upgraded an to Engineering Analysis (EA18-006) in order to 1) conduct a more detailed analysis of the conditions that may cause the steering column breakaway capsules to separate and 2) assess factors that may contribute to the problem of failing to detect and repair breakaway capsules after they have separated. Toyota has recently revised their repair manual and issued a Collision Repair Information Bulletin to help address the second concern.The VOQs associated with this investigation can be viewed at www.NHTSA.gov under the following ODI complaint numbers: 11141761, 11083623, 11083280, 10888043.
Illustration