IllustrationINDICATOR WARNING FOR REAR BACK DOOR OPEN WHEN IT IS SECURE AND LOCKED. INTERIOR LIGHTS GO ON AS WELL AS WARNING BELL. VEHICLE BROUGHT TO TOYOTA SERVICE DEPT. STATE THEY CANNOT DUPLICATE-HOWEVER IT IS BECOMING MORE FREQUENT EACH TIME I DRIVE VEHICLE.
2010 Toyota Highlander
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2010 Toyota Highlander do not stand out strongly from the model-year median of 186.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Highlander years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
420–25K
3125–50K
3950–75K
2775–100K
20100–150K
10150K+
169 reports with mileage · 47 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 53 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Visibility/wiper. Review the 31 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Service Brakes. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
18 crash reports2 fire reports7 injury reports
Electrical System complaints
53 reportsTHE DOOR AJAR INDICATOR ON THE DASH IS LIT UP 100% OF THE TIME EVEN THOUGH IT APPEARS THAT ALL DOORS ARE CLOSED. THIS PROBLEM STARTED APPROX. 2 YEARS AGO. IN ADDITION IF THE CAR SITS FOR MORE THAN 1 DAY, IT DRAINS THE BATTERY AND THE CAR HAS TO BE JUMPED. WHEN MAKING A LEFT HAND TURN OR START FROM A STOPPED POSITION, THE WARNIN…
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THE DOOR AJAR INDICATOR ON THE DASH IS LIT UP 100% OF THE TIME EVEN THOUGH IT APPEARS THAT ALL DOORS ARE CLOSED. THIS PROBLEM STARTED APPROX. 2 YEARS AGO. IN ADDITION IF THE CAR SITS FOR MORE THAN 1 DAY, IT DRAINS THE BATTERY AND THE CAR HAS TO BE JUMPED. WHEN MAKING A LEFT HAND TURN OR START FROM A STOPPED POSITION, THE WARNING SOUND DINGS. AND THE KEY FOB CANNOT BE USED TO LOCK THE CAR. MY MECHANIC DISCOVERED THAT IT IS THE REAR HATCH SENSOR THAT IS FAULTY. MAYBE THE SENSOR IS FAULTY OR MAYBE I THINK THE HATCH IS CLOSED AND LATCHED AND IT REALLY ISN'T OR IT IS BUT AT ANY MOMENT, THE LATCH COULD RELEASE AND THE HATCH FLY OPEN. AFTER DOING A GOOGLE SEARCH ON THIS PROBLEM, I DISCOVERED THAT THERE ARE A LOT OF OTHER PEOPLE ARE HAVING THE SAME ISSUE WITH THEIR HIGHLANDER....I HAVE ATTACHED A FILE THAT CONTAINS SCREEN SHOTS OF OTHERS WITH THIS ISSUE. I STOPPED CUTTING AND PASTING AFTER 17 PAGES. THIS AS A SAFETY ISSUE BECAUSE IT COMPROMISES THE QUALITY OF THE BATTERY AND THERE REALLY COULD BE A DOOR AJAR WHEN YOU THINK THE WARNING LIGHT ON THE DASH IS JUST FROM THE FAULTY HATCH SENSOR. (HEAVEN FORBID A CHILD SHOULD FALL OUT OF THE BACK SEAT WHEN DRIVING DOWN THE ROAD). I WOULD LIKE TO SEE TOYOTA TAKE RESPONSIBILITY FOR THIS PROBLEM AND ISSUE A RECALL.
WHILE IN MOTION THE HEADS UP DISPLAY INDICATES THAT THE REAR DOOR IS OPEN. THIS COMES ON PERIODICALLY WHEN WINDOWS ARE DOWN OR WHEN MAKING TURNS OR ACCELERATION. THE DOME LIGHTS COME ON AND THE DOOR OPEN CHIME DINGS. THE COMPUTER THINKS THE REAR DOOR IS OPEN. I HAVE FOUND THIS TO BE AN ISSUE WHILE RESEARCHING ON THE INTERNET. TH…
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WHILE IN MOTION THE HEADS UP DISPLAY INDICATES THAT THE REAR DOOR IS OPEN. THIS COMES ON PERIODICALLY WHEN WINDOWS ARE DOWN OR WHEN MAKING TURNS OR ACCELERATION. THE DOME LIGHTS COME ON AND THE DOOR OPEN CHIME DINGS. THE COMPUTER THINKS THE REAR DOOR IS OPEN. I HAVE FOUND THIS TO BE AN ISSUE WHILE RESEARCHING ON THE INTERNET. THIS IS ONE SOURCE WITH MULTIPLE PEOPLE WITH THE SAME ISSUE HTTP://WWW.CARCOMPLAINTS.COM/TOYOTA/HIGHLANDER/2010/ELECTRICAL/ELECTRICAL_SYSTEM.SHTML.
BACK DOOR "OPEN" LIGHTS FLASH NON STOP IN WARM WEATHER. IT'S SO ANNOYING. WHY IS THEIR NO RECALL ON THIS? I BOUGHT THE CAR USED WITHOUT KNOWING THIS ANNOYING ISSUE
SAFETY HAZARD - BEGINNING IN MID 2014, MY DRIVER SIDE DOOR LOCK STARTED TO GIVE ME PROBLEMS NOT LOCKING WITH THE REMOTE. I CHANGED THE BATTERY SEVERAL TIMES TO NO AVAIL. SOON, THE OTHER DOOR LOCKS STOPPED WORKING ONE BY ONE. EVENTUALLY, NONE OF THE LOCKS WORKED WITH THE REMOTE OR BY PRESSING THE POWER LOCK BUTTONS ON THE DOORS. …
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SAFETY HAZARD - BEGINNING IN MID 2014, MY DRIVER SIDE DOOR LOCK STARTED TO GIVE ME PROBLEMS NOT LOCKING WITH THE REMOTE. I CHANGED THE BATTERY SEVERAL TIMES TO NO AVAIL. SOON, THE OTHER DOOR LOCKS STOPPED WORKING ONE BY ONE. EVENTUALLY, NONE OF THE LOCKS WORKED WITH THE REMOTE OR BY PRESSING THE POWER LOCK BUTTONS ON THE DOORS. WHEN THIS PROBLEM INITIALLY STARTED, I NOTICED MY RADIO STATION INFORMATION WOULD ALSO DISAPPEAR OR BE ILLEGIBLE. WHEN I TOOK THE VEHICLE TO THE DEALER, IT WAS OVER $1,000 TO HAVE THE ACTUATORS REPAIRED, SINCE THEY HAD "GONE BAD". AFTER RESEARCHING A BIT, I NOTICED SEVERAL MAKES, MODELS AND YEARS OF TOYOTA VEHICLES ARE ALSO HAVING THESE PROBLEMS. MY VEHICLE ONLY HAD $50,000 MILES AT MOST WHEN ALL THIS STARTED, AND I MAINTAIN THE SUGGESTED MAINTENANCE. I THINK TOYOTA IS WELL AWARE OF THE FAULTY PARTS THEY HAVE INSTALLED BUT DON'T WANT TO MAKE THE NECESSARY REPAIRS DUE TO THE COST. THIS IS A MAJOR SAFETY ISSUE IF SOMEONE THINKS THEY HAVE LOCKED THEIR VEHICLE AND COULD BE A VICTIM OF A SERIOUS CRIME OR OTHER SAFETY HAZARD.
WHEN STATIONARY OR DRIVING, DASHBOARD DOOR-OPEN LIGHT STAYS ON. ALL DOME LIGHTS STAY ON WHEN DRIVING UNLESS TURNED COMPLETELY OFF ON DASHBOARD BUT THEY WILL STILL FLICKER AND WARNING SOUND WILL GO ON AND OFF WHEN DRIVING, TURNING A CORNER, OR GOING OVER A BUMP ON ANY ROAD. WHEN LOCKING THE CAR WITH THE DOOR-REMOTE, THE WARNING…
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WHEN STATIONARY OR DRIVING, DASHBOARD DOOR-OPEN LIGHT STAYS ON. ALL DOME LIGHTS STAY ON WHEN DRIVING UNLESS TURNED COMPLETELY OFF ON DASHBOARD BUT THEY WILL STILL FLICKER AND WARNING SOUND WILL GO ON AND OFF WHEN DRIVING, TURNING A CORNER, OR GOING OVER A BUMP ON ANY ROAD. WHEN LOCKING THE CAR WITH THE DOOR-REMOTE, THE WARNING SOUND GOES ON AND STAYS ON UNTIL CAR IS UNLOCKED. CAR MUST BE LOCKED BY HAND TO STOP WARNING SOUND. CAR WAS SENT TO TOYOTA REPAIR CENTER FOR ELECTRICAL REPAIRS, BUT THIS WARNING LIGHT ISSUE WAS NOT REPAIRED. THERE IS A BUMP IN THE REAR HATCH FROM BACKING UP IN A GARAGE. SERVICE DEPT. SAID REAR DOOR NEEDED TO BE REPAIRED BECAUSE REAR HATCH WOULD NOT CLOSE CORRECTLY. HOWEVER, REAR HATCH HAS ALWAYS CLOSED AND STILL CLOSED. TOYOTA COULD NOT GUARANTEE A NEW HATCH OR REPAIRED BODY WORK WOULD FIX THE PROBLEM. WARNING LIGHTS PROBLEM STARTED MONTHS BEFORE REAR DOOR ISSUE. TOYOTA OFFERED TO TURN WARNING SOUND OFF, BUT I FEEL IT IS A SAFETY ISSUE. I ROUTINELY CHECKED IF ANY DOOR IS OPEN.
DOOR SENSORS SHOW DOOR OPEN, DOOR CHIMES, AND INTERIOR LIGHTS FLASH WHEN IN MOTION DRIVING OVER LIGHT BUMP ON ALL ROADS, HIGHWAY OR CITY STREETS. AND/OR WHEN DRIVING FROM THE STREET INTO DRIVEWAY AT 1MPH AT ALL TIMES AS UP OVER SLIGHT CURB. HAPPENS WHEN I SHIFT THE GEARS INTO MOTION. STARTED IN SEPT. 2015 TO CURRENT DATE.
OPEN-DOOR WARNING KEEPS POPPING IN THE DASH WHEN DRIVING, AS WELL AS THE LIGHT INSIDE INSIDE THE CAR (CONSISTENT WITH AN OPEN DOOR). THE PROBLEM STARTED AT FIRST AS THE CAR WOULD BE TURNING AT VERY LOW SPEED. IT HAS GOTTEN WORSE OVER THE NEXT 2 WEEKS AND NOW HAPPENS ALMOST ANYTIME THERE IS A BUMP IN THE ROAD, OR WHEN CORNERING, …
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OPEN-DOOR WARNING KEEPS POPPING IN THE DASH WHEN DRIVING, AS WELL AS THE LIGHT INSIDE INSIDE THE CAR (CONSISTENT WITH AN OPEN DOOR). THE PROBLEM STARTED AT FIRST AS THE CAR WOULD BE TURNING AT VERY LOW SPEED. IT HAS GOTTEN WORSE OVER THE NEXT 2 WEEKS AND NOW HAPPENS ALMOST ANYTIME THERE IS A BUMP IN THE ROAD, OR WHEN CORNERING, AS WELL AS WHEN HITTING THE BRAKES, EVEN GENTLY. I CHANGED ALL THE DOOR SENSORS BUT IT DID NOT MAKE ANY DIFFERENCE.
DRIVER DOOR LOCK QUICK WORKING. COULD ONLY UNLOCK WITH KEY OR BY CRAWLING OVER PASSENGER SEAT. TOOK TO DEALER AND WAS TOLD IT WAS ACTUATOR. THEY FIXED FOR ALMOST $600. LESS THAN MONTH LATER PASSENGER DOOR LOCK DID SAME THING. CALLED DEALER AND WAS TOLD I WOULD HAVE TO PAY TO GET IT FIXED. LET IT STAY THAT WAY UNTIL MAY 2015. LO…
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DRIVER DOOR LOCK QUICK WORKING. COULD ONLY UNLOCK WITH KEY OR BY CRAWLING OVER PASSENGER SEAT. TOOK TO DEALER AND WAS TOLD IT WAS ACTUATOR. THEY FIXED FOR ALMOST $600. LESS THAN MONTH LATER PASSENGER DOOR LOCK DID SAME THING. CALLED DEALER AND WAS TOLD I WOULD HAVE TO PAY TO GET IT FIXED. LET IT STAY THAT WAY UNTIL MAY 2015. LOCAL MECHANIC FIXED FOR LITTLE OVER $300. ABOUT 2 WEEKS LATER, DRIVER DOOR LOCK WILL NOT UNLOCK AT TIMES WHEN IT WILL NOT, THE KEY NOW WON'T WORK. HAVE TO CRAWL ACROSS PASSENGER SEAT TO UNLOCK I HAVE NUMEROUS COMPLAINTS ON INTERNET ABOUT THIS ISSUE. ACTUATORS NEED RECALLING BB
INFORMATION CENTER IS FLASHING OVERHEADLIGHTS, AUDIBLE WARNING BELL, VISUAL WARNING LIGHTS FLASH ON DRIVERS DISPLAY, UNABLE TO LOCK VEHICLE. THIS IS ALLL DUE TO THE TAILGATE REGISTERING AS OPEN WHEN IN FACT IT IS CLOSED. IF YOU UNPLUG THE SENSOR, IT WILL NOT ALLOW ACCESS INTO OR OUT OF THE REAR DOOR. IT HAS NOW STARTED TO NOT AL…
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INFORMATION CENTER IS FLASHING OVERHEADLIGHTS, AUDIBLE WARNING BELL, VISUAL WARNING LIGHTS FLASH ON DRIVERS DISPLAY, UNABLE TO LOCK VEHICLE. THIS IS ALLL DUE TO THE TAILGATE REGISTERING AS OPEN WHEN IN FACT IT IS CLOSED. IF YOU UNPLUG THE SENSOR, IT WILL NOT ALLOW ACCESS INTO OR OUT OF THE REAR DOOR. IT HAS NOW STARTED TO NOT ALLOW THE VEHICLE TO BE LOCKED - SAYING THERE IS A DOOR OPEN (REAR). IF YOU GO AROUND AND INDEPENDENTLY SLAM DOORS ONE AT A TIME AND THEN TRY TO LOCK WITH THE REMOTE AFTER EACH, IT WILL EVENTUALLY ALLOW U TO LOCK AFTER SLAMMING PASS FT. DOOR. THE IS A NOTABLE PROBLEM FOR THIS SERIES AND IS BECOMING QUITE PREVALENT . DEALER SAYS DON'T KNOW WHAT IS CAUSING IT. INDEPENDANT MECHANIC SAY IT IS DOOR ACTUATOR - WHICH IS EXTREMELY EXPENSIVE.
Official recalls
1016V396000 · Seats:front Assembly:seat Heater/cooler
Jun 2, 2016
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
Consequence & remedy
Consequence: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.
Remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.
15V689000 · Visibility:power Window Devices And Controls
Oct 22, 2015
Toyota Motor Company (Toyota) is recalling certain model year 2009-2011 Tundra, Sequoia, Corolla, Corolla Matrix and Scion xB, 2008-2011 Highlander and Highlander Hybrid, 2007 Camry and Camry Hybrid, 2009 Camry and Camry Hybrid, 2006-2011 RAV4, 2006-2010 Yaris, and 2009-2010 Scion xD and Pontiac Vibe vehicles. During the manufacturing of the Power Window Master Switch (PWMS), grease lubricant may have been inconsistently applied to the sliding electrical contacts.
Consequence & remedy
Consequence: If the sliding electrical contacts are not protected by lubricant, debris and moisture that get into the switch may cause a short circuit and the switch assembly may overheat and melt, increasing the risk of a fire.
Remedy: Toyota will notify owners, and dealers will inspect the switch, applying a lubricant if no abnormality is found. If abnormality is found, the PWMS circuit board will be replaced, free of charge. The recall is expected to begin December 20, 2015. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is C0M.
14V743000 · Seats:front Assembly:seat Heater/cooler
Nov 19, 2014
Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.
Consequence & remedy
Consequence: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.
Remedy: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.
14V168000 · Air Bags:frontal:driver Side:inflator Module
Apr 9, 2014
Toyota is recalling certain model year 2006-2008 RAV4, 2006-2010 Yaris, 2008-2010 Highlander, and 2009-2010 Tacoma, Corolla, Corolla Matrix and General Motors Pontiac Vibe vehicles. In the affected vehicles, the steering column assembly contains electrical connections to the driver's airbag module housed in a spiral cable assembly, which includes a Flexible Flat Cable (FFC). Due to the shape and location of the FFC's retainer, the FFC could become damaged when the steering wheel is turned.
Consequence & remedy
Consequence: If the FFC is damaged, connectivity to the driver's air bag module could be lost and the air bag deactivated. The failure of the driver's air bag to deploy in the event of a crash that typically necessitates deployment increases the risk of injury to the driver.
Remedy: Toyota will notify the Toyota vehicle owners, and General Motors will notify the Pontiac Vibe owners. Toyota sent owners an interim notification letter in May 2014 to advise owners of the recall. Toyota will mail owners a second letter when remedy parts are available. General Motors sent Pontiac Vibe owners an Interim letter on June 20, 2014 notifying them that parts are currently unavailable. General Motors sent notices to the Pontiac Vibe owners on September 15, 2014, that a remedy is available. The recall began on October 27, 2014. Owners may contact Toyota at 1-800-331-4331. Owners may contact General Motors at 1-800-762-2737.
13V123000 · Equipment:other:labels
Apr 9, 2013
Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."
Consequence & remedy
Consequence: An inaccurate label could lead to owners overloading their vehicles and tires. An overloaded vehicle can result in a tire failure which may result in a vehicle crash, personal injury, or property damage.
Remedy: Southeast Toyota will notify owners and provide a corrected label with instructions concerning its installation. A small group of the affected vehicles will need additonal remedies which are still being developed. The recall began on May 28, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
13V014000 · Air Bags:frontal:sensor/control MODULE-INACTIVE ; Seats
Jan 16, 2013
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence & remedy
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Additional source detail variants (2)
Seats
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
Air Bags:frontal:sensor/control MODULE-INACTIVE
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Consequence: If the front passenger seat occupant sensing system is out of calibration, the front passenger airbags may not deploy or they may deploy inappropriately for the passenger's size and position. This could increase the risk of personal injury during the event of a vehicle crash necessitating airbag deployment.
Remedy: Southeast Toyota will notify owners, and dealers will test the sensitivity of the occupant detection sensors, and recalibrate them as necessary. The recall began on March 21, 2013. Owners may contact Southeast Toyota at 1-800-301-6859.
10V035000 · Equipment:other:labels
Feb 3, 2010
GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: THIS DOES NOT MEET THE STANDARD REQUIREMENTS.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.
10V036000 · Equipment:other:labels
Feb 3, 2010
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Consequence & remedy
Consequence: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.
10V023000 · Vehicle Speed Control:accelerator Pedal
Jan 27, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2008-2010 HIGHLANDER, MODEL YEAR 2009-2010 COROLLA, VENZA AND MATRIX PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT. THIS RECALL IS AN EXPANSION OF A CAMPAIGN OF 3.8 MILLION OTHER TOYOTA VEHICLES ANNOUNCED IN 2009 FOR THE SAME ISSUE (SEE 09V-388).
Consequence & remedy
Consequence: A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
Remedy: TOYOTA WILL MODIFY OR REPLACE THE ACCELERATOR PEDALS ON THE SUBJECT VEHICLES. FLOOR SURFACE MODIFICATIONS ARE ALSO BEING CONSIDERED AND WILL BE INCLUDED FOR ANY MODEL FOR WHICH IT IS DEEMED APPROPRIATE. INITIALLY, DEALERS WILL BE INSTRUCTED ON HOW TO RESHAPE THE ACCELERATOR PEDAL FOR THE REPAIR. AS REPLACEMENT PARTS WITH THE SAME SHAPE AS THE MODIFIED PEDAL BECOME AVAILABLE, THEY WILL BE MADE AVAILABLE TO THE DEALERS FOR THE REPAIR. CUSTOMERS WHO HAVE HAD THE PEDAL RESHAPE REMEDY COMPLETED WILL HAVE THE OPPORTUNITY TO RECEIVE A NEW PEDAL IF THEY DESIRE, AFTER REPLACEMENT PEDALS BECOME AVAILABLE. IN ADDITION, TOYOTA WILL REPLACE ANY TOYOTA ALL-WEATHER FLOOR MAT IN A SUBJECT VEHICLE WITH A NEWLY DESIGNED MAT, FREE OF CHARGE. FOR THOSE CUSTOMERS WHO HAVE THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT BUT DO NOT NEED OR WANT THE NEWLY DESIGNED ALL-WEATHER FLOOR MAT, TOYOTA WILL RECOVER THE PREVIOUS DESIGN ALL-WEATHER FLOOR MAT AND REIMBURSE ITS PRICE. THE SAFETY RECALL BEGAN MARCH 30, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
10V017000 · Vehicle Speed Control:accelerator Pedal
Jan 21, 2010
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 AVALON, MODEL YEAR 2007-2010 CAMRY, MODEL YEAR 2009-2010 COROLLA, COROLLA MATRIX, RAV4, MODEL YEAR 2010 HIGHLANDER, MODEL YEAR 2008-2010 SEQUOIA, AND MODEL YEAR 2007-2010 TUNDRA VEHICLES. DUE TO THE MANNER IN WHICH THE FRICTION LEVER INTERACTS WITH THE SLIDING SURFACE OF THE ACCELERATOR PEDAL INSIDE THE PEDAL SENSOR ASSEMBLY, THE SLIDING SURFACE OF THE LEVER MAY BECOME SMOOTH DURING VEHICLE OPERATION. IN THIS CONDITION, IF CONDENSATION OCCURS ON THE SURFACE, AS MAY OCCUR FROM HEATER OPERATION (WITHOUT A/C) WHEN THE PEDAL ASSEMBLY IS COLD, THE FRICTION WHEN THE ACCELERATOR PEDAL IS OPERATED MAY INCREASE, WHICH MAY RESULT IN THE ACCELERATOR PEDAL BECOMING HARDER TO DEPRESS, SLOWER TO RETURN, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION.
Consequence & remedy
Consequence: THE ACCELERATOR PEDAL MAY BECOME HARD TO DEPRESS, SLOW TO RETURN TO IDLE, OR, IN THE WORST CASE, MECHANICALLY STUCK IN A PARTIALLY DEPRESSED POSITION, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL INSTALL A REINFORCEMENT BAR IN THE ACCELERATOR PEDAL WHICH WILL ALLOW THE PEDAL TO OPERATE SMOOTHLY. GM WILL NOTIFY OWNERS FOR THE PONTIAC VIBE PLEASE SEE 10V-018. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON FEBRUARY 5, 2010 AND WILL BE COMPLETED ON MARCH 15, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA18006 · Steering Column Separation
Opened Nov 16, 2018 · Closed Apr 2, 2024
Status: closed (inferred from source dates) · Steering; Steering:column
On November 16, 2018, the Office of Defects Investigation (ODI) opened an Engineering Analysis (EA18-006) as an upgrade to a Preliminary Evaluation (PE18-005). The investigation focused on allegations of steering wheel separation from the lower steering column after using the tilt and/or telescoping mechanism. Given the separation occurring when operating the tilt and/or telescoping function and failure of both shear capsules to maintain the lower steering column mounting position, potential for shear capsule damage in the known failures due to collisions, the overall low rate of occurrence, and the updated manufacturer documentation, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists. The agency reserves right to take further action if warranted by the circumstances. A detailed summary of the investigation is attached to this closing resume. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Additional source detail variants (2)
Steering:column
On November 16, 2018, the Office of Defects Investigation (ODI) opened an Engineering Analysis (EA18-006) as an upgrade to a Preliminary Evaluation (PE18-005). The investigation focused on allegations of steering wheel separation from the lower steering column after using the tilt and/or telescoping mechanism. Given the separation occurring when operating the tilt and/or telescoping function and failure of both shear capsules to maintain the lower steering column mounting position, potential for shear capsule damage in the known failures due to collisions, the overall low rate of occurrence, and the updated manufacturer documentation, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists. The agency reserves right to take further action if warranted by the circumstances. A detailed summary of the investigation is attached to this closing resume. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Steering
On November 16, 2018, the Office of Defects Investigation (ODI) opened an Engineering Analysis (EA18-006) as an upgrade to a Preliminary Evaluation (PE18-005). The investigation focused on allegations of steering wheel separation from the lower steering column after using the tilt and/or telescoping mechanism. Given the separation occurring when operating the tilt and/or telescoping function and failure of both shear capsules to maintain the lower steering column mounting position, potential for shear capsule damage in the known failures due to collisions, the overall low rate of occurrence, and the updated manufacturer documentation, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists. The agency reserves right to take further action if warranted by the circumstances. A detailed summary of the investigation is attached to this closing resume. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
PE18005 · Upper Steering Column Separation
Opened May 4, 2018 · Closed Nov 20, 2018
Status: closed (inferred from source dates) · Steering; Steering:column
On May 4, 2018, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE18-005 to investigate three allegations of steering column separation for Model Year (MY) 2008 through 2013 Toyota Highlander vehicles. Two (2) of the 3 complaints were received by ODI in April 2018 and occurred while the vehicle was in motion. Since opening PE18-005, one (1) additional VOQ involving steering column separation has been received. This incident occurred while the vehicle was stationary.As part of PE18-005, ODI examined the field data, warranty data, and relevant technical information submitted by Toyota in response to the PE18-005 information request letter. Ten (10) additional incidents of steering column separation were identified. Four (4) of these instances occurred while driving. During PE18-005, ODI confirmed that the steering columns in the subject vehicles are equipped with breakaway capsules that are designed to collapse/shear during certain types of vehicle collisions. This design feature aims to reduce driver injury severity from impact with the steering wheel in frontal vehicle collisions. There is no direct method for detecting when the capsules in the subject vehicles have sheared. If the driver operates the tilt/telescoping feature after the breakaway capsules have separated, the steering column may drop out of position and could subsequently detach entirely from the rest of the steering assembly. Loss of steering while driving may cause a loss of vehicle control, which could lead to a vehicle crash.To date, ODI has identified 14 incidents involving complete steering column separation, 6 of which occurred while driving. One of these incidents involved a minor crash. Additionally, there have been 16 events where the steering column dropped from the dashboard mounting brackets, but column separation did not occur. Four of these incidents happened while driving. Of these 30 total separation/drop incidents, 5 of the vehicles have evidence of minor collision repairs months or years prior to the steering column failure.This investigation has been upgraded an to Engineering Analysis (EA18-006) in order to 1) conduct a more detailed analysis of the conditions that may cause the steering column breakaway capsules to separate and 2) assess factors that may contribute to the problem of failing to detect and repair breakaway capsules after they have separated. Toyota has recently revised their repair manual and issued a Collision Repair Information Bulletin to help address the second concern.The VOQs associated with this investigation can be viewed at www.NHTSA.gov under the following ODI complaint numbers: 11141761, 11083623, 11083280, 10888043.
Additional source detail variants (2)
Steering:column
On May 4, 2018, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE18-005 to investigate three allegations of steering column separation for Model Year (MY) 2008 through 2013 Toyota Highlander vehicles. Two (2) of the 3 complaints were received by ODI in April 2018 and occurred while the vehicle was in motion. Since opening PE18-005, one (1) additional VOQ involving steering column separation has been received. This incident occurred while the vehicle was stationary.As part of PE18-005, ODI examined the field data, warranty data, and relevant technical information submitted by Toyota in response to the PE18-005 information request letter. Ten (10) additional incidents of steering column separation were identified. Four (4) of these instances occurred while driving. During PE18-005, ODI confirmed that the steering columns in the subject vehicles are equipped with breakaway capsules that are designed to collapse/shear during certain types of vehicle collisions. This design feature aims to reduce driver injury severity from impact with the steering wheel in frontal vehicle collisions. There is no direct method for detecting when the capsules in the subject vehicles have sheared. If the driver operates the tilt/telescoping feature after the breakaway capsules have separated, the steering column may drop out of position and could subsequently detach entirely from the rest of the steering assembly. Loss of steering while driving may cause a loss of vehicle control, which could lead to a vehicle crash.To date, ODI has identified 14 incidents involving complete steering column separation, 6 of which occurred while driving. One of these incidents involved a minor crash. Additionally, there have been 16 events where the steering column dropped from the dashboard mounting brackets, but column separation did not occur. Four of these incidents happened while driving. Of these 30 total separation/drop incidents, 5 of the vehicles have evidence of minor collision repairs months or years prior to the steering column failure.This investigation has been upgraded an to Engineering Analysis (EA18-006) in order to 1) conduct a more detailed analysis of the conditions that may cause the steering column breakaway capsules to separate and 2) assess factors that may contribute to the problem of failing to detect and repair breakaway capsules after they have separated. Toyota has recently revised their repair manual and issued a Collision Repair Information Bulletin to help address the second concern.The VOQs associated with this investigation can be viewed at www.NHTSA.gov under the following ODI complaint numbers: 11141761, 11083623, 11083280, 10888043.
Steering
On May 4, 2018, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE18-005 to investigate three allegations of steering column separation for Model Year (MY) 2008 through 2013 Toyota Highlander vehicles. Two (2) of the 3 complaints were received by ODI in April 2018 and occurred while the vehicle was in motion. Since opening PE18-005, one (1) additional VOQ involving steering column separation has been received. This incident occurred while the vehicle was stationary.As part of PE18-005, ODI examined the field data, warranty data, and relevant technical information submitted by Toyota in response to the PE18-005 information request letter. Ten (10) additional incidents of steering column separation were identified. Four (4) of these instances occurred while driving. During PE18-005, ODI confirmed that the steering columns in the subject vehicles are equipped with breakaway capsules that are designed to collapse/shear during certain types of vehicle collisions. This design feature aims to reduce driver injury severity from impact with the steering wheel in frontal vehicle collisions. There is no direct method for detecting when the capsules in the subject vehicles have sheared. If the driver operates the tilt/telescoping feature after the breakaway capsules have separated, the steering column may drop out of position and could subsequently detach entirely from the rest of the steering assembly. Loss of steering while driving may cause a loss of vehicle control, which could lead to a vehicle crash.To date, ODI has identified 14 incidents involving complete steering column separation, 6 of which occurred while driving. One of these incidents involved a minor crash. Additionally, there have been 16 events where the steering column dropped from the dashboard mounting brackets, but column separation did not occur. Four of these incidents happened while driving. Of these 30 total separation/drop incidents, 5 of the vehicles have evidence of minor collision repairs months or years prior to the steering column failure.This investigation has been upgraded an to Engineering Analysis (EA18-006) in order to 1) conduct a more detailed analysis of the conditions that may cause the steering column breakaway capsules to separate and 2) assess factors that may contribute to the problem of failing to detect and repair breakaway capsules after they have separated. Toyota has recently revised their repair manual and issued a Collision Repair Information Bulletin to help address the second concern.The VOQs associated with this investigation can be viewed at www.NHTSA.gov under the following ODI complaint numbers: 11141761, 11083623, 11083280, 10888043.