← New search

2006 Toyota Highlander

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2006 Toyota Highlander do not stand out strongly from the model-year median of 186.5.

About this comparison →

When problems were reported

Mileage at the reported incident

199 reports with mileage · 78 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Service Brakes. Review the 70 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Vehicle Speed Control. Review the 43 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 26 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

29 crash reports4 fire reports19 injury reports

What owners actually said

277 reports
39,800 miles · Feb 10, 2010
Air BagsVehicle Speed ControlCrash

1. I WAS TRAVELING EAST ON BOLSA AVE. GOING STRAIGHT, AND THE OTHER DRIVER WAS COMING OUT OF THE ABC MARKET DRIVEWAY. SHE MADE A RIGHT TURN. 2. MY CAR MADE A LOUD SOUND AND THEN DROVE INTO THE OTHER DRIVER'S CAR. 3. I HAD MY FOOT ON THE BRAKES, BUT THE CAR WENT FORWARD LIKE IT WAS A RACING CAR. THEN THE CAR WENT IN REVERSE …

Read full complaint

1. I WAS TRAVELING EAST ON BOLSA AVE. GOING STRAIGHT, AND THE OTHER DRIVER WAS COMING OUT OF THE ABC MARKET DRIVEWAY. SHE MADE A RIGHT TURN. 2. MY CAR MADE A LOUD SOUND AND THEN DROVE INTO THE OTHER DRIVER'S CAR. 3. I HAD MY FOOT ON THE BRAKES, BUT THE CAR WENT FORWARD LIKE IT WAS A RACING CAR. THEN THE CAR WENT IN REVERSE AND LANDED FROM THE STREET ONTO THE SIDEWALK. 4. MY CAR IS A 2006 TOYOTA HIGHLANDER 5. I BELIEVED THE PEDAL GOT STUCK AND THE CAR ACCELERATED TOWARDS THE OTHER CAR. 6. IT FELT LIKE THE CAR WAS GOING 100 MILES AN HOUR. *TR

NHTSA ODI #10308599

49,252 miles · Feb 9, 2010
Service Brakes, Electric

HYBRID BRAKES SLIP WHEN HITTING A BUMP, SIMILAR TO WHAT IS REPORTED WITH THE 2010 PRIUS. WE HAVE A 2006 TOYOTA HIGHLANDER HYBRID. HAVE HAD THIS ISSUE SINCE PURCHASING THE CAR IN JULY 2005. SEEMS LIKE YOU ARE BRAKING FINE, HIT A BUMP WHILE BRAKING AND MOMENTARILY LOSE BRAKING. *TR

NHTSA ODI #10308109

Mileage unknown · Feb 9, 2010
Service Brakes, ElectricSteering

MY HIGHLANDER HYBRID 06 SEEMS TO HAVE A LOW BRAKING POWER MOSTLY AT LOW SPEEDS AND IT SLIP, I TRIED TO SHIFT TO N AND THAT DOESN'T SOLVE THE PROBLEM. NOTE THAT THE PROBLEM IS FREQUENTLY HAPPENS BUT NOT ALWAYS. AND NOBODY CAN RESOLVE IT. *TR

NHTSA ODI #10308044

2 miles · Feb 9, 2010
Service Brakes, Electric

WE HAVE A 2006 TOYOTA HIGHLANDER HYBRID THAT HAS HAD PROBLEMS WITH IT'S BRAKING SYSTEM. I HAVE HAD THE HIGHLANDER CAUSE ME GREAT WORRY ON FIVE OCCASIONS. THE OCCASIONS ARE ALL THE SAME. WHEN I AM COMING TO A STOP, AND HAVE STOPPED THE CAR, THE HIGHLANDER WILL ACCELERATE FORWARD. I HAVE BEEN ABLE TO USE MY BRAKES TO STOP THE…

Read full complaint

WE HAVE A 2006 TOYOTA HIGHLANDER HYBRID THAT HAS HAD PROBLEMS WITH IT'S BRAKING SYSTEM. I HAVE HAD THE HIGHLANDER CAUSE ME GREAT WORRY ON FIVE OCCASIONS. THE OCCASIONS ARE ALL THE SAME. WHEN I AM COMING TO A STOP, AND HAVE STOPPED THE CAR, THE HIGHLANDER WILL ACCELERATE FORWARD. I HAVE BEEN ABLE TO USE MY BRAKES TO STOP THE CAR SO FAR. THE INCIDENCES HAVE BEEN NERVE WRACKING TO SAY THE LEAST. I HAVE CALLED MY TOYOTA DEALERSHIP, AND THE MANAGER SAID HE HAS NEVER HEARD OF ANY PROBLEMS WITH MY MAKE AND YEAR. I KNOW THERE IS A PROBLEM. I USE MY HIGHLANDER TO DRIVE MY TWO YOUNG SONS TO ALL OF THEIR ACTIVITIES. PLEASE HELP ME IN REPORTING THIS MAJOR PROBLEM. *TR

NHTSA ODI #10307784

Mileage unknown · Feb 8, 2010
Vehicle Speed Control

ON BUMPY ROADS OR DITCHES, MY 2006 TOYOTA HIGHLANDER HYBRID VEHICLE DOES NOT BRAKE OR THE BRAKE SLIPS. IT FEELS LIKE IT SUDDENLY ACCELERATES WITH BRAKING BECOMING INEFFECTIVE.

NHTSA ODI #10307524

5,000 miles · Feb 6, 2010
Service Brakes, Hydraulic

WE OWN AN 2006 TOYOTA HIGHLANDER HYBRID AND WE HAVE HAD TIMES WHERE THE BREAKS APPEAR TO CUT OUT FOR A SECOND WHEN SLOWING THE CAR TO TURN A CORNER. THE CAR WILL SURGE AHEAD WHILE THE BREAK IS BEING USED DURING THE TURN WHICH CAN BE DANGEROUS IF YOU ARE NOT EXPECTING IT. WE HAVE LEARNT TO EXPECT IT AND TAKE EXTRA CAUTION NOW WH…

Read full complaint

WE OWN AN 2006 TOYOTA HIGHLANDER HYBRID AND WE HAVE HAD TIMES WHERE THE BREAKS APPEAR TO CUT OUT FOR A SECOND WHEN SLOWING THE CAR TO TURN A CORNER. THE CAR WILL SURGE AHEAD WHILE THE BREAK IS BEING USED DURING THE TURN WHICH CAN BE DANGEROUS IF YOU ARE NOT EXPECTING IT. WE HAVE LEARNT TO EXPECT IT AND TAKE EXTRA CAUTION NOW WHEN MAKING TURNS. THIS HAS BEEN HAPPENING SINCE WE BOUGHT THE CAR AND IT HAPPENS A FEW TIMES EACH WEEK. *CN

NHTSA ODI #10306930

50,000 miles · Feb 5, 2010
Vehicle Speed ControlCrash

2006 TOYOTA HIGHLANDER HYBRID - I WAS STOPPED IN A RIGHT TURN ONLY LANE. THE VEHICLE IN FRONT OF ME BEGAN TO MAKE A RIGHT TURN ON A RED LIGHT. AS HE MOVED FORWARD, I SLIGHTLY RELEASED PRESSURE ON THE BRAKES AND MY VEHICLE LUNGED FORWARD AND CRASHED INTO THE VEHICLE IN FRONT OF ME WHICH HAD STOPPED SUDDENLY. THIS "LUNGING" I…

Read full complaint

2006 TOYOTA HIGHLANDER HYBRID - I WAS STOPPED IN A RIGHT TURN ONLY LANE. THE VEHICLE IN FRONT OF ME BEGAN TO MAKE A RIGHT TURN ON A RED LIGHT. AS HE MOVED FORWARD, I SLIGHTLY RELEASED PRESSURE ON THE BRAKES AND MY VEHICLE LUNGED FORWARD AND CRASHED INTO THE VEHICLE IN FRONT OF ME WHICH HAD STOPPED SUDDENLY. THIS "LUNGING" IS A COMMON OCCURRENCE IN THIS TOYOTA VEHICLE. WE HAD THOUGHT IT WAS JUST AN IDIOSYNCRASY OF THE HYBRID VEHICLE. HOWEVER, MY BROTHER HAS A NEWER MODEL HIGHLANDER HYBRID AND HE DOES NOT EXPERIENCE THIS LUNGING. WHAT I MEAN BY LUNGING IS THAT THE VEHICLE, AT TIMES, WILL LUNGE FORWARD AS YOU RELEASE THE BRAKE AT HIGHER SPEED THAN AN IDLE. IN THE SIMPLE ACCIDENT MENTIONED ABOVE, MY VEHICLE SUSTAINED OVER $3000 IN DAMAGE, WHICH IS QUITE AN EXTRAORDINARY AMOUNT FOR THIS TYPE OF ACCIDENT. *TR

NHTSA ODI #10306824

46,000 miles · Feb 4, 2010
Vehicle Speed Control

VEHICLE TOYOTA, 2006 HIGHLANDER LIMITED LETTER SENT TO TOYOTA MOTOR SALES USA INC WITH THE FOLLOWING INFORMATION. "AFTER COMING TO A STOP WHEN I DEPRESS THE ACCELERATOR TO RESUME A FORWARD MOTION THERE IS SOMETIMES A ONE OR TWO SECOND DELAY BEFORE THE ENGINE RESPONDS. AND THAT RESUMPTION OF ENGINE SPEED IS NOT A NORMAL RATE …

Read full complaint

VEHICLE TOYOTA, 2006 HIGHLANDER LIMITED LETTER SENT TO TOYOTA MOTOR SALES USA INC WITH THE FOLLOWING INFORMATION. "AFTER COMING TO A STOP WHEN I DEPRESS THE ACCELERATOR TO RESUME A FORWARD MOTION THERE IS SOMETIMES A ONE OR TWO SECOND DELAY BEFORE THE ENGINE RESPONDS. AND THAT RESUMPTION OF ENGINE SPEED IS NOT A NORMAL RATE BUT AT A HIGHER RATE CAUSING THE VEHICLE TO "JUMP A LITTLE FORWARD" BEFORE RESUMING A NORMAL INCREASE IN ACCELERATOR SPEED. IN A GENERAL SENSE I WOULD DESCRIBE THE PROBLEM AS A "DELAYED ACCELERATOR RESPONSE" THAT HAPPENS OCCASIONALLY. *TR

NHTSA ODI #10305614

35,000 miles · Feb 4, 2010
Vehicle Speed Control

WE HAVE A 2006 TOYOTA HIGHLANDER HYBRID. I SHOULD START OFF BY STATING THAT WE LOVE THIS VEHICLE. WE HAVE, HOWEVER, NOTICED A "GLITCH" THAT MIGHT BE RELATED TO THE SAME PROBLEM THAT THE PRIUS HAS AND THOUGHT WE SHOULD REPORT IT. OCCASIONALLY, WHEN WE STEP ON THE BRAKE, AND AFTER THE CAR IS SLOWING DOWN, THE ENGINE WILL SURGE …

Read full complaint

WE HAVE A 2006 TOYOTA HIGHLANDER HYBRID. I SHOULD START OFF BY STATING THAT WE LOVE THIS VEHICLE. WE HAVE, HOWEVER, NOTICED A "GLITCH" THAT MIGHT BE RELATED TO THE SAME PROBLEM THAT THE PRIUS HAS AND THOUGHT WE SHOULD REPORT IT. OCCASIONALLY, WHEN WE STEP ON THE BRAKE, AND AFTER THE CAR IS SLOWING DOWN, THE ENGINE WILL SURGE FORWARD AS IF IT WANTS TO ACCELERATE AGAIN. PUMPING THE BRAKES WORKS AND THE CAR STOPS. I DON'T THINK THIS IS A PEDAL PROBLEM BUT A COMPUTER PROBLEM. SINCE WE NEVER TAILGATE AND WE ALWAYS ALLOW FOR DISTANCE TO STOP, THIS HAS NEVER POSED A PROBLEM FOR US BUT IT IS AN ISSUE WORTH NOTING. *TR

NHTSA ODI #10305514

29,118 miles · Feb 4, 2010
Service Brakes, Hydraulic

TL*THE CONTACT OWNS A 2006 TOYOTA HIGHLANDER HYBRID. WHILE ENGAGING THE BRAKE PEDAL AT SPEEDS OF LESS THAN 10 MPH DOWNHILL OR ON A RAMP, THE VEHICLE RESPONDED AS IF THE BRAKES HAD FAILED AND LUNGED FORWARD. WITHIN MINUTES, THE BRAKES BEGAN FUNCTIONING NORMALLY. THE DEALER WAS CONTACTED; HOWEVER, THEY WERE UNABLE TO DUPLICATE …

Read full complaint

TL*THE CONTACT OWNS A 2006 TOYOTA HIGHLANDER HYBRID. WHILE ENGAGING THE BRAKE PEDAL AT SPEEDS OF LESS THAN 10 MPH DOWNHILL OR ON A RAMP, THE VEHICLE RESPONDED AS IF THE BRAKES HAD FAILED AND LUNGED FORWARD. WITHIN MINUTES, THE BRAKES BEGAN FUNCTIONING NORMALLY. THE DEALER WAS CONTACTED; HOWEVER, THEY WERE UNABLE TO DUPLICATE THE FAILURE. THERE WERE NO RECALLS AND NO REPAIRS WERE MADE TO THE VEHICLE. THE FAILURE MILEAGE WAS 29,118 AND THE CURRENT MILEAGE WAS UNDER 30,000.

NHTSA ODI #10305441

Official recalls

7

16V396000 · Seats:front Assembly:seat Heater/cooler

Jun 2, 2016

Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.

Consequence & remedy

Consequence: If damaged, the copper strand heating element may short circuit, increasing the risk of a fire.

Remedy: SET will notify owners, and dealers will disconnect the seat heaters, free of charge, and refund the purchase price of the seat heater accessory. The recall began on July 14, 2016. Owners may contact SET customer service at 1-866-405-4226. SET number for this recall is SET16B.

14V743000 · Seats:front Assembly:seat Heater/cooler

Nov 19, 2014

Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.

Consequence & remedy

Consequence: Damage to the seat heater wiring could cause the wires to short, increasing the risk of the seat burning and causing personal injury to the occupant.

Remedy: SET will notify owners, and dealers will disconnect the heaters with copper strand heating elements and refund the purchase price of the seat heater accessory, free of charge. The recall is expected to began in January 2015. Owners may contact SET customer service at 1-866-405-4226.

11V112000 · Vehicle Speed Control:accelerator Pedal

Feb 24, 2011

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2006 HIGHLANDER, HIGHLANDER HYBRID, AND MODEL YEAR 2004-2007 LEXUS RX330, RX350, AND RX400H VEHICLES. IF THE FORWARD RETENTION CLIP USED TO SECURE THE FLOOR CARPET COVER, WHICH IS LOCATED IN FRONT OF THE CENTER CONSOLE, IS NOT INSTALLED PROPERLY THE COVER MAY LEAN TOWARD THE ACCELERATOR PEDAL AND INTERFERE WITH THE ACCELERATOR PEDAL ARM.

Consequence & remedy

Consequence: IF THIS OCCURS, THE ACCELERATOR PEDAL MAY TEMPORARILY BECOME STUCK IN A PARTIALLY DEPRESSED POSITION RATHER THAN RETURN TO THE IDLE POSITION. A STUCK ACCELERATOR PEDAL MAY RESULT IN UNINTENDED AND SUSTAINED VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP, INCREASING THE RISK OF A VEHICLE CRASH.

Remedy: DEALERS WILL REPLACE THE FLOOR CARPET COVER WITH A NEWLY DESIGNED ONE FREE OR CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING MARCH 2011. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331.

10V499000 · Service Brakes, Hydraulic:foundation Components:master Cylinder

Oct 21, 2010

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2006 AVALON, MODEL YEAR 2004-2006 HIGHLANDER, MODEL YEAR 2004-2006 LEXUS RX, AND MODEL YEAR 2006 LEXUS GS AND IS VEHICLES. BRAKE FLUID CONTAINING POLYMERS IS USED THAT ACTS AS LUBRICANTS FOR CERTAIN BRAKE SYSTEM COMPONENTS. IF REPLACEMENT BRAKE FLUID IS USED THAT DOES NOT CONTAIN SUCH POLYMERS, OR THAT CONTAINS ONLY SMALL AMOUNTS, A PART OF THE RUBBER SEAL LOCATED AT THE REAR OF THE BRAKE MASTER CYLINDER MAY BECOME DRY, AND THE SEAL MAY CURL DURING MOVEMENT OF THE PISTON. IF THIS OCCURS, A SMALL AMOUNT OF BRAKE FLUID COULD SLOWLY LEAK FROM THE SEAL INTO THE BRAKE BOOSTER.

Consequence & remedy

Consequence: A LEAK OF BRAKE FLUID COULD LEAD TO A CHANGE IN BRAKE PEDAL FEEL AND OVERTIME A DEGRADATION IN BRAKING PERFORMANCE INCREASING THE RISK OF A CRASH.

Remedy: DEALERS WILL REPLACE THE SEAL WITH A NEWLY DESIGNED ONE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 15, 2010. OWNERS MAY CONTACT TOYOTA AT 1-800-331-4331 AND LEXUS AT 1-800-255-3987.

10V035000 · Equipment:other:labels

Feb 3, 2010

GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.

Consequence & remedy

Consequence: THIS DOES NOT MEET THE STANDARD REQUIREMENTS.

Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. DEALERS WILL ALSO CORRECT THE OWNER'S MANUAL. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT GULF STATES TOYOTA AT 713-580-3300.

10V036000 · Equipment:other:labels

Feb 3, 2010

SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.

Consequence & remedy

Consequence: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.

Remedy: DEALERS WILL MAIL TO CONSUMERS THE CORRECTED LABEL OR THE CUSTOMER WILL HAVE THE OPTION FOR DEALERS TO INSTALL THE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2010. OWNERS MAY CONTACT SOUTHEAST TOYOTA AT 1-800-301-6859.

09V223000 · Equipment:other:labels

Jun 15, 2009

TOYOTA IS RECALLING 27,080 MODEL YEAR 2005 THROUGH 2010 PASSENGER CARS BUILT FROM SEPTEMBER 1, 2005 TO MAY 4, 2009. THESE VEHICLES WERE NOT EQUIPPED WITH LOAD CARRYING CAPACITY MODIFICATION LABELS WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS."

Consequence & remedy

Consequence: INCORRECT LOAD CARRYING CAPACITY MODIFICATION LABELS COULD RESULT IN THE VEHICLE BEING OVERLOADED, INCREASING THE RISK OF A CRASH.

Remedy: TOYOTA WILL NOTIFY OWNERS AND PROVIDE THEM WITH A NEW, ACCURATE LABEL TO BE INSTALLED OVER THE INACCURATE LABEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2009. OWNERS MAY CONTACT TOYOTA AT 1-888-270-9371.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

RQ10003 · Unintended And Uncontrolled Acceleration

Opened Feb 16, 2010 · Closed Mar 1, 2011

Status: closed (inferred from source dates) · Electrical System:software; Vehicle Speed Control:accelerator Pedal

On February 16, 2010, NHTSA's Office of Defects Investigation (ODI) opened RQ10-003 to determine whether the scope of prior Toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, Toyota recalls 07E-082, 09V-388, 10V-017, and 10V-023.NHTSA also requested information regarding potential electronic causes of unintended acceleration in Toyota and Lexus vehicles.I. Pedal Interference from Floor mats, Carpet Covers and Plastic Pads in Carpets.During the RQ10-003 investigation, ODI reviewed a large volume of documents to assess whether additional vehicles should be recalled.Following the agency's analysis, NHTSA requested that Toyota recall additional vehicles.Toyota complied with the agency's request.The details of these recalls are set forth more fully in Toyota's reports to NHTSA pursuant to 49 CFR Part 573.These recalls are as follows:Recall 11V-112: (1) model year (MY) 2004-2006 Toyota Highlander and Highlander Hybrid; and, (2) MY 2004-2007 Lexus RX330,RX350, and RX400h (hybrid model). The total estimated population under this recall is 769,379 vehicles.This recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). Recall 11V-113: (1) MY 2003-2009 through 2009 Toyota 4Runner; (2) MY 2006-2010 Toyota RAV4; and, (3) MY 2008-2011 Lexus LX570.The total estimated population under this recall is 1,381,000 vehicles.This recall supplements recall 09V-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.Recall 11V-115: (1) MY 2006-2007 Lexus GS300 (all wheel drive vehicles); and, (2) MY 2006-2007 Lexus GS350 (all wheel drive vehicles). The total estimated population under this recall is 19,647 vehicles.This recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.II. Potential Electronic Causes of Unintended Acceleration.After NHTSA opened RQ10-003, NHTSA launched a ten-month study of potential electronic causes of unintended acceleration in Toyota vehicles.NHTSA launched the study in the spring of 2010 in light of concerns aired in Congressional hearings.NHTSA enlisted engineers at the National Aeronautics and Space Administration (NASA) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in Toyota vehicles.That study has concluded.Two reports are associated with the study and are available on NHTSA's website.NASA's report is entitled Technical Support to the National Highway Traffic Safety Administration (NHTSA) on the Reported Toyota Motor Corporation (TMC) Unintended Acceleration (UA) Investigation, NESC Assessment No. TI-10-00618 (Jan. 18, 2011).NHTSA's report is entitled Technical Assessment of Toyota Electronic Throttle Control (ETC) Systems (Feb. 2011).Both reports should be read in conjunction with each other. As stated in its report, NASA did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. NHTSA did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by Toyota's recalls. This RQ is closed.

Additional source detail variants (6)

Electrical System:software

On February 16, 2010, NHTSA's Office of Defects Investigation (ODI) opened RQ10-003 to determine whether the scope of prior Toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, Toyota recalls 07E-082, 09V-388, 10V-017, and 10V-023.NHTSA also requested information regarding potential electronic causes of unintended acceleration in Toyota and Lexus vehicles.I. Pedal Interference from Floor mats, Carpet Covers and Plastic Pads in Carpets.During the RQ10-003 investigation, ODI reviewed a large volume of documents to assess whether additional vehicles should be recalled.Following the agency's analysis, NHTSA requested that Toyota recall additional vehicles.Toyota complied with the agency's request.The details of these recalls are set forth more fully in Toyota's reports to NHTSA pursuant to 49 CFR Part 573.These recalls are as follows:Recall 11V-112: (1) model year (MY) 2004-2006 Toyota Highlander and Highlander Hybrid; and, (2) MY 2004-2007 Lexus RX330,RX350, and RX400h (hybrid model). The total estimated population under this recall is 769,379 vehicles.This recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). Recall 11V-113: (1) MY 2003-2009 through 2009 Toyota 4Runner; (2) MY 2006-2010 Toyota RAV4; and, (3) MY 2008-2011 Lexus LX570.The total estimated population under this recall is 1,381,000 vehicles.This recall supplements recall 09V-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.Recall 11V-115: (1) MY 2006-2007 Lexus GS300 (all wheel drive vehicles); and, (2) MY 2006-2007 Lexus GS350 (all wheel drive vehicles). The total estimated population under this recall is 19,647 vehicles.This recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.II. Potential Electronic Causes of Unintended Acceleration.After NHTSA opened RQ10-003, NHTSA launched a ten-month study of potential electronic causes of unintended acceleration in Toyota vehicles.NHTSA launched the study in the spring of 2010 in light of concerns aired in Congressional hearings.NHTSA enlisted engineers at the National Aeronautics and Space Administration (NASA) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in Toyota vehicles.That study has concluded.Two reports are associated with the study and are available on NHTSA's website.NASA's report is entitled Technical Support to the National Highway Traffic Safety Administration (NHTSA) on the Reported Toyota Motor Corporation (TMC) Unintended Acceleration (UA) Investigation, NESC Assessment No. TI-10-00618 (Jan. 18, 2011).NHTSA's report is entitled Technical Assessment of Toyota Electronic Throttle Control (ETC) Systems (Feb. 2011).Both reports should be read in conjunction with each other. As stated in its report, NASA did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. NHTSA did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by Toyota's recalls. This RQ is closed.

Electrical System:software

On February 16, 2010, NHTSA's Office of Defects Investigation (ODI) opened RQ10-003 to determine whether the scope of prior Toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, Toyota recalls 07E-082, 09V-388, 10V-017, and 10V-023.NHTSA also requested information regarding potential electronic causes of unintended acceleration in Toyota and Lexus vehicles.I. Pedal Interference from Floor mats, Carpet Covers and Plastic Pads in Carpets.During the RQ10-003 investigation, ODI reviewed a large volume of documents to assess whether additional vehicles should be recalled.Following the agency's analysis, NHTSA requested that Toyota recall additional vehicles.Toyota complied with the agency's request.The details of these recalls are set forth more fully in Toyota's reports to NHTSA pursuant to 49 CFR Part 573.These recalls are as follows:Recall 11V-112: (1) model year (MY) 2004-2006 Toyota Highlander and Highlander Hybrid; and, (2) MY 2004-2007 Lexus RX330,RX350, and RX400h (hybrid model). The total estimated population under this recall is 769,379 vehicles.This recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). Recall 11V-113: (1) MY 2003-2009 through 2009 Toyota 4Runner; (2) MY 2006-2010 Toyota RAV4; and, (3) MY 2008-2011 Lexus LX570.The total estimated population under this recall is 1,381,000 vehicles.This recall supplements recall 09V-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.Recall 11V-115: (1) MY 2006-2007 Lexus GS300 (all wheel drive vehicles); and, (2) MY 2006-2007 Lexus GS350 (all wheel drive vehicles). The total estimated population under this recall is 19,647 vehicles.This recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.II. Potential Electronic Causes of Unintended Acceleration.After NHTSA opened RQ10-003, NHTSA launched a ten-month study of potential electronic causes of unintended acceleration in Toyota vehicles.NHTSA launched the study in the spring of 2010 in light of concerns aired in Congressional hearings.NHTSA enlisted engineers at the National Aeronautics and Space Administration (NASA) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in Toyota vehicles.That study has concluded.Two reports are associated with the study and are available on NHTSA's website.NASA's report is entitled Technical Support to the National Highway Traffic Safety Administration (NHTSA) on the Reported Toyota Motor Corporation (TMC) Unintended Acceleration (UA) Investigation, NESC Assessment No. TI-10-00618 (Jan. 18, 2011).NHTSA's report is entitled Technical Assessment of Toyota Electronic Throttle Control (ETC) Systems (Feb. 2011).Both reports should be read in conjunction with each other. As stated in its report, NASA did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. NHTSA did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by Toyota's recalls. This RQ is closed.

Electrical System:software

On February 16, 2010, NHTSA's Office of Defects Investigation (ODI) opened RQ10-003 to determine whether the scope of prior Toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, Toyota recalls 07E-082, 09V-388, 10V-017, and 10V-023.NHTSA also requested information regarding potential electronic causes of unintended acceleration in Toyota and Lexus vehicles.I. Pedal Interference from Floor mats, Carpet Covers and Plastic Pads in Carpets.During the RQ10-003 investigation, ODI reviewed a large volume of documents to assess whether additional vehicles should be recalled.Following the agency's analysis, NHTSA requested that Toyota recall additional vehicles.Toyota complied with the agency's request.The details of these recalls are set forth more fully in Toyota's reports to NHTSA pursuant to 49 CFR Part 573.These recalls are as follows:Recall 11V-112: (1) model year (MY) 2004-2006 Toyota Highlander and Highlander Hybrid; and, (2) MY 2004-2007 Lexus RX330,RX350, and RX400h (hybrid model). The total estimated population under this recall is 769,379 vehicles.This recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). Recall 11V-113: (1) MY 2003-2009 through 2009 Toyota 4Runner; (2) MY 2006-2010 Toyota RAV4; and, (3) MY 2008-2011 Lexus LX570.The total estimated population under this recall is 1,381,000 vehicles.This recall supplements recall 09V-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.Recall 11V-115: (1) MY 2006-2007 Lexus GS300 (all wheel drive vehicles); and, (2) MY 2006-2007 Lexus GS350 (all wheel drive vehicles). The total estimated population under this recall is 19,647 vehicles.This recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.II. Potential Electronic Causes of Unintended Acceleration.After NHTSA opened RQ10-003, NHTSA launched a ten-month study of potential electronic causes of unintended acceleration in Toyota vehicles.NHTSA launched the study in the spring of 2010 in light of concerns aired in Congressional hearings.NHTSA enlisted engineers at the National Aeronautics and Space Administration (NASA) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in Toyota vehicles.That study has concluded.Two reports are associated with the study and are available on NHTSA's website.NASA's report is entitled Technical Support to the National Highway Traffic Safety Administration (NHTSA) on the Reported Toyota Motor Corporation (TMC) Unintended Acceleration (UA) Investigation, NESC Assessment No. TI-10-00618 (Jan. 18, 2011).NHTSA's report is entitled Technical Assessment of Toyota Electronic Throttle Control (ETC) Systems (Feb. 2011).Both reports should be read in conjunction with each other. As stated in its report, NASA did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. NHTSA did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by Toyota's recalls. This RQ is closed.

Vehicle Speed Control:accelerator Pedal

On February 16, 2010, NHTSA's Office of Defects Investigation (ODI) opened RQ10-003 to determine whether the scope of prior Toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, Toyota recalls 07E-082, 09V-388, 10V-017, and 10V-023.NHTSA also requested information regarding potential electronic causes of unintended acceleration in Toyota and Lexus vehicles.I. Pedal Interference from Floor mats, Carpet Covers and Plastic Pads in Carpets.During the RQ10-003 investigation, ODI reviewed a large volume of documents to assess whether additional vehicles should be recalled.Following the agency's analysis, NHTSA requested that Toyota recall additional vehicles.Toyota complied with the agency's request.The details of these recalls are set forth more fully in Toyota's reports to NHTSA pursuant to 49 CFR Part 573.These recalls are as follows:Recall 11V-112: (1) model year (MY) 2004-2006 Toyota Highlander and Highlander Hybrid; and, (2) MY 2004-2007 Lexus RX330,RX350, and RX400h (hybrid model). The total estimated population under this recall is 769,379 vehicles.This recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). Recall 11V-113: (1) MY 2003-2009 through 2009 Toyota 4Runner; (2) MY 2006-2010 Toyota RAV4; and, (3) MY 2008-2011 Lexus LX570.The total estimated population under this recall is 1,381,000 vehicles.This recall supplements recall 09V-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.Recall 11V-115: (1) MY 2006-2007 Lexus GS300 (all wheel drive vehicles); and, (2) MY 2006-2007 Lexus GS350 (all wheel drive vehicles). The total estimated population under this recall is 19,647 vehicles.This recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.II. Potential Electronic Causes of Unintended Acceleration.After NHTSA opened RQ10-003, NHTSA launched a ten-month study of potential electronic causes of unintended acceleration in Toyota vehicles.NHTSA launched the study in the spring of 2010 in light of concerns aired in Congressional hearings.NHTSA enlisted engineers at the National Aeronautics and Space Administration (NASA) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in Toyota vehicles.That study has concluded.Two reports are associated with the study and are available on NHTSA's website.NASA's report is entitled Technical Support to the National Highway Traffic Safety Administration (NHTSA) on the Reported Toyota Motor Corporation (TMC) Unintended Acceleration (UA) Investigation, NESC Assessment No. TI-10-00618 (Jan. 18, 2011).NHTSA's report is entitled Technical Assessment of Toyota Electronic Throttle Control (ETC) Systems (Feb. 2011).Both reports should be read in conjunction with each other. As stated in its report, NASA did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. NHTSA did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by Toyota's recalls. This RQ is closed.

Vehicle Speed Control:accelerator Pedal

On February 16, 2010, NHTSA's Office of Defects Investigation (ODI) opened RQ10-003 to determine whether the scope of prior Toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, Toyota recalls 07E-082, 09V-388, 10V-017, and 10V-023.NHTSA also requested information regarding potential electronic causes of unintended acceleration in Toyota and Lexus vehicles.I. Pedal Interference from Floor mats, Carpet Covers and Plastic Pads in Carpets.During the RQ10-003 investigation, ODI reviewed a large volume of documents to assess whether additional vehicles should be recalled.Following the agency's analysis, NHTSA requested that Toyota recall additional vehicles.Toyota complied with the agency's request.The details of these recalls are set forth more fully in Toyota's reports to NHTSA pursuant to 49 CFR Part 573.These recalls are as follows:Recall 11V-112: (1) model year (MY) 2004-2006 Toyota Highlander and Highlander Hybrid; and, (2) MY 2004-2007 Lexus RX330,RX350, and RX400h (hybrid model). The total estimated population under this recall is 769,379 vehicles.This recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). Recall 11V-113: (1) MY 2003-2009 through 2009 Toyota 4Runner; (2) MY 2006-2010 Toyota RAV4; and, (3) MY 2008-2011 Lexus LX570.The total estimated population under this recall is 1,381,000 vehicles.This recall supplements recall 09V-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.Recall 11V-115: (1) MY 2006-2007 Lexus GS300 (all wheel drive vehicles); and, (2) MY 2006-2007 Lexus GS350 (all wheel drive vehicles). The total estimated population under this recall is 19,647 vehicles.This recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.II. Potential Electronic Causes of Unintended Acceleration.After NHTSA opened RQ10-003, NHTSA launched a ten-month study of potential electronic causes of unintended acceleration in Toyota vehicles.NHTSA launched the study in the spring of 2010 in light of concerns aired in Congressional hearings.NHTSA enlisted engineers at the National Aeronautics and Space Administration (NASA) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in Toyota vehicles.That study has concluded.Two reports are associated with the study and are available on NHTSA's website.NASA's report is entitled Technical Support to the National Highway Traffic Safety Administration (NHTSA) on the Reported Toyota Motor Corporation (TMC) Unintended Acceleration (UA) Investigation, NESC Assessment No. TI-10-00618 (Jan. 18, 2011).NHTSA's report is entitled Technical Assessment of Toyota Electronic Throttle Control (ETC) Systems (Feb. 2011).Both reports should be read in conjunction with each other. As stated in its report, NASA did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. NHTSA did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by Toyota's recalls. This RQ is closed.

Vehicle Speed Control:accelerator Pedal

On February 16, 2010, NHTSA's Office of Defects Investigation (ODI) opened RQ10-003 to determine whether the scope of prior Toyota recalls relating to potential unintended acceleration were sufficiently broad, including, among others, Toyota recalls 07E-082, 09V-388, 10V-017, and 10V-023.NHTSA also requested information regarding potential electronic causes of unintended acceleration in Toyota and Lexus vehicles.I. Pedal Interference from Floor mats, Carpet Covers and Plastic Pads in Carpets.During the RQ10-003 investigation, ODI reviewed a large volume of documents to assess whether additional vehicles should be recalled.Following the agency's analysis, NHTSA requested that Toyota recall additional vehicles.Toyota complied with the agency's request.The details of these recalls are set forth more fully in Toyota's reports to NHTSA pursuant to 49 CFR Part 573.These recalls are as follows:Recall 11V-112: (1) model year (MY) 2004-2006 Toyota Highlander and Highlander Hybrid; and, (2) MY 2004-2007 Lexus RX330,RX350, and RX400h (hybrid model). The total estimated population under this recall is 769,379 vehicles.This recall remedies potential accelerator pedal entrapment caused by a loose floor carpet cover (trim panel). Recall 11V-113: (1) MY 2003-2009 through 2009 Toyota 4Runner; (2) MY 2006-2010 Toyota RAV4; and, (3) MY 2008-2011 Lexus LX570.The total estimated population under this recall is 1,381,000 vehicles.This recall supplements recall 09V-388 and remedies potential accelerator pedal entrapment by an unsecured floor mat.Recall 11V-115: (1) MY 2006-2007 Lexus GS300 (all wheel drive vehicles); and, (2) MY 2006-2007 Lexus GS350 (all wheel drive vehicles). The total estimated population under this recall is 19,647 vehicles.This recall remedies potential accelerator pedal entrapment caused by inadequate clearance between the pedal linkage and a plastic pad embedded in the vehicle's carpet.II. Potential Electronic Causes of Unintended Acceleration.After NHTSA opened RQ10-003, NHTSA launched a ten-month study of potential electronic causes of unintended acceleration in Toyota vehicles.NHTSA launched the study in the spring of 2010 in light of concerns aired in Congressional hearings.NHTSA enlisted engineers at the National Aeronautics and Space Administration (NASA) with expertise in areas such as computer controlled electronic systems, electromagnetic interference and software integrity to assess whether electronic systems or electromagnetic interference played a role in incidents of unintended acceleration in Toyota vehicles.That study has concluded.Two reports are associated with the study and are available on NHTSA's website.NASA's report is entitled Technical Support to the National Highway Traffic Safety Administration (NHTSA) on the Reported Toyota Motor Corporation (TMC) Unintended Acceleration (UA) Investigation, NESC Assessment No. TI-10-00618 (Jan. 18, 2011).NHTSA's report is entitled Technical Assessment of Toyota Electronic Throttle Control (ETC) Systems (Feb. 2011).Both reports should be read in conjunction with each other. As stated in its report, NASA did not find an electronic cause of large throttle openings that can result in unintended acceleration incidents. NHTSA did not find a vehicle-based cause of unintended acceleration incidents other than the physical pedal interference causes that are being addressed by Toyota's recalls. This RQ is closed.

PE06055 · Sudden Loss Of Power Steering Assist

Opened Nov 21, 2006 · Closed Mar 28, 2007

Status: closed (inferred from source dates) · Steering; Steering:electric Power Assist System

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED PE06-055 BASED ON TWO COMPLAINTS OF LOSS OF EPS ASSIST IN 43,931 MY 2006 TOYOTA HIGHLANDER HYBRID VEHICLES.ONE OF THE COMPLAINTS ALLEGED THAT A LOSS IN POWER STEERING ASSIST RESULTED IN A CRASH.IN RESPONSE TO AN INFORMATION REQUEST LETTER FROM ODI, TOYOTA SUBMITTED INFORMATION ABOUT 6 ADDITIONAL CONSUMER COMPLAINTS, INCLUDING 2 ALLEGING CRASHES, AND 109 WARRANTY CLAIMS RELATED TO THE EPS ASSEMBLY IN THE SUBJECT VEHICLES.ODI?S ANALYSIS OF THE CRASH INCIDENTS REVEALED THAT EACH INCIDENT OF ALLEGED LOSS IN POWER STEERING ASSIST OCCURRED AT VERY LOW SPEEDS AND PRESENTED MINOR SAFETY CONSEQUENCES.TOYOTA'S RESPONSE ALSO IDENTIFIED THREE POTENTIAL ISSUES THAT COULD RESULT IN A LOSS OF EPS ASSIST IN THE SUBJECT VEHICLES.TWO OF THE CONDITIONS ARE RELATED TO ELECTRICAL CURRENT SURGES WITHIN THE EPS ECU.THE OTHER IS RELATED TO EPS MOTOR MAGNETS BECOMING DISLODGED BECAUSE OF POOR ADHESION.THE TWO ISSUES RELATED TO CURRENT SURGES CAN ONLY OCCUR WHEN THE VEHICLE IS BEING PARKED OR BEING OPERATED AT VERY LOW SPEEDS.THE THIRD ISSUE COULD THEORETICALLY OCCUR AT ANY SPEED, BUT OCCURS AS A RESULT OF A SPECIFIC TYPE OF IMPACT TO ONE OF THE FRONT WHEELS.TOYOTA STATES THAT IN ALL THREE CASES, AND DURING ANY LOSS OF POWER STEERING ASSIST TO THE VEHICLE, THE FRONT WHEELS CAN STILL BE DIRECTED WITHOUT ASSIST, MANUALLY, VIA THE STEERING WHEEL. ODI'S ANALYSIS OF THE COMPLAINT DATA AND OTHER INFORMATION SUBMITTED BY TOYOTA INDICATES THAT THERE IS A LOW OVERALL FAILURE RATE FOR ALL OF THE CONDITIONS COMBINED THAT CAN RESULT IN LOSS OF EPS IN THE SUBJECT VEHICLES (18 COMPLAINTS PER 100,000 VEHICLES AND A 0.2% WARRANTY CLAIM RATE) AND THERE IS NO EVIDENCE OF ANY FAILURE THAT COULD CAUSE A LOSS OF STEERING CONTROL.THE CHANGE IN STEERING EFFORT IS GREATEST AT VERY LOW SPEEDS WHEN THE STEERING IS AT OR NEAR END OF TRAVEL.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.

Additional source detail variants (2)

Steering:electric Power Assist System

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED PE06-055 BASED ON TWO COMPLAINTS OF LOSS OF EPS ASSIST IN 43,931 MY 2006 TOYOTA HIGHLANDER HYBRID VEHICLES.ONE OF THE COMPLAINTS ALLEGED THAT A LOSS IN POWER STEERING ASSIST RESULTED IN A CRASH.IN RESPONSE TO AN INFORMATION REQUEST LETTER FROM ODI, TOYOTA SUBMITTED INFORMATION ABOUT 6 ADDITIONAL CONSUMER COMPLAINTS, INCLUDING 2 ALLEGING CRASHES, AND 109 WARRANTY CLAIMS RELATED TO THE EPS ASSEMBLY IN THE SUBJECT VEHICLES.ODI?S ANALYSIS OF THE CRASH INCIDENTS REVEALED THAT EACH INCIDENT OF ALLEGED LOSS IN POWER STEERING ASSIST OCCURRED AT VERY LOW SPEEDS AND PRESENTED MINOR SAFETY CONSEQUENCES.TOYOTA'S RESPONSE ALSO IDENTIFIED THREE POTENTIAL ISSUES THAT COULD RESULT IN A LOSS OF EPS ASSIST IN THE SUBJECT VEHICLES.TWO OF THE CONDITIONS ARE RELATED TO ELECTRICAL CURRENT SURGES WITHIN THE EPS ECU.THE OTHER IS RELATED TO EPS MOTOR MAGNETS BECOMING DISLODGED BECAUSE OF POOR ADHESION.THE TWO ISSUES RELATED TO CURRENT SURGES CAN ONLY OCCUR WHEN THE VEHICLE IS BEING PARKED OR BEING OPERATED AT VERY LOW SPEEDS.THE THIRD ISSUE COULD THEORETICALLY OCCUR AT ANY SPEED, BUT OCCURS AS A RESULT OF A SPECIFIC TYPE OF IMPACT TO ONE OF THE FRONT WHEELS.TOYOTA STATES THAT IN ALL THREE CASES, AND DURING ANY LOSS OF POWER STEERING ASSIST TO THE VEHICLE, THE FRONT WHEELS CAN STILL BE DIRECTED WITHOUT ASSIST, MANUALLY, VIA THE STEERING WHEEL. ODI'S ANALYSIS OF THE COMPLAINT DATA AND OTHER INFORMATION SUBMITTED BY TOYOTA INDICATES THAT THERE IS A LOW OVERALL FAILURE RATE FOR ALL OF THE CONDITIONS COMBINED THAT CAN RESULT IN LOSS OF EPS IN THE SUBJECT VEHICLES (18 COMPLAINTS PER 100,000 VEHICLES AND A 0.2% WARRANTY CLAIM RATE) AND THERE IS NO EVIDENCE OF ANY FAILURE THAT COULD CAUSE A LOSS OF STEERING CONTROL.THE CHANGE IN STEERING EFFORT IS GREATEST AT VERY LOW SPEEDS WHEN THE STEERING IS AT OR NEAR END OF TRAVEL.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.

Steering

THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED PE06-055 BASED ON TWO COMPLAINTS OF LOSS OF EPS ASSIST IN 43,931 MY 2006 TOYOTA HIGHLANDER HYBRID VEHICLES.ONE OF THE COMPLAINTS ALLEGED THAT A LOSS IN POWER STEERING ASSIST RESULTED IN A CRASH.IN RESPONSE TO AN INFORMATION REQUEST LETTER FROM ODI, TOYOTA SUBMITTED INFORMATION ABOUT 6 ADDITIONAL CONSUMER COMPLAINTS, INCLUDING 2 ALLEGING CRASHES, AND 109 WARRANTY CLAIMS RELATED TO THE EPS ASSEMBLY IN THE SUBJECT VEHICLES.ODI?S ANALYSIS OF THE CRASH INCIDENTS REVEALED THAT EACH INCIDENT OF ALLEGED LOSS IN POWER STEERING ASSIST OCCURRED AT VERY LOW SPEEDS AND PRESENTED MINOR SAFETY CONSEQUENCES.TOYOTA'S RESPONSE ALSO IDENTIFIED THREE POTENTIAL ISSUES THAT COULD RESULT IN A LOSS OF EPS ASSIST IN THE SUBJECT VEHICLES.TWO OF THE CONDITIONS ARE RELATED TO ELECTRICAL CURRENT SURGES WITHIN THE EPS ECU.THE OTHER IS RELATED TO EPS MOTOR MAGNETS BECOMING DISLODGED BECAUSE OF POOR ADHESION.THE TWO ISSUES RELATED TO CURRENT SURGES CAN ONLY OCCUR WHEN THE VEHICLE IS BEING PARKED OR BEING OPERATED AT VERY LOW SPEEDS.THE THIRD ISSUE COULD THEORETICALLY OCCUR AT ANY SPEED, BUT OCCURS AS A RESULT OF A SPECIFIC TYPE OF IMPACT TO ONE OF THE FRONT WHEELS.TOYOTA STATES THAT IN ALL THREE CASES, AND DURING ANY LOSS OF POWER STEERING ASSIST TO THE VEHICLE, THE FRONT WHEELS CAN STILL BE DIRECTED WITHOUT ASSIST, MANUALLY, VIA THE STEERING WHEEL. ODI'S ANALYSIS OF THE COMPLAINT DATA AND OTHER INFORMATION SUBMITTED BY TOYOTA INDICATES THAT THERE IS A LOW OVERALL FAILURE RATE FOR ALL OF THE CONDITIONS COMBINED THAT CAN RESULT IN LOSS OF EPS IN THE SUBJECT VEHICLES (18 COMPLAINTS PER 100,000 VEHICLES AND A 0.2% WARRANTY CLAIM RATE) AND THERE IS NO EVIDENCE OF ANY FAILURE THAT COULD CAUSE A LOSS OF STEERING CONTROL.THE CHANGE IN STEERING EFFORT IS GREATEST AT VERY LOW SPEEDS WHEN THE STEERING IS AT OR NEAR END OF TRAVEL.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TO MONITOR COMPLAINTS AND OTHER INFORMATION RELATING TO THE ALLEGED DEFECT IN THE SUBJECT VEHICLES AND TAKE FURTHER ACTION IN THE FUTURE IF WARRANTED.